BT (British Telecom)

BT (British Telecom) Outage Report in Thornhill, Dumfries and Galloway, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornhill, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornhill, Dumfries and Galloway, Scotland 03/07/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornhill, Dumfries and Galloway, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Dumfries.

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City Problem Type Report Time
United KingdomDumfries Internet
United KingdomDumfries Phone
United KingdomDumfries Wi-fi
United KingdomDumfries E-mail
United KingdomDumfries E-mail
United KingdomDumfries Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thornhill, Scotland

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • PBurner86 Paul burnett (@PBurner86) reported from Dumfries, Scotland

    @lloydc23 @btsportufc @TheNotoriousMMA @btsport @UFCEurope @John_Kavanagh @Peety_Editor @danhardymma @k_proudfoot Lockdowns bad enough without watching that ****.

  • bigjamiek2 Jamie Kerr (@bigjamiek2) reported from Dumfries, Scotland

    @btsportwwe @RonKillings @WWEUK @btsport You damn right K-Kwik get Rowdy

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Suenameis Susan Elizabeth (@Suenameis) reported

    @MarcAllera @btsport So, get the minions to check your email box for my FORMAL COMPLAINT….and, would you like a copy of the response I get from OFCOM down the line?

  • Suenameis Susan Elizabeth (@Suenameis) reported

    @MarcAllera @btsport It took me REPEATED phone calls and half an hour of my life (which I’ll never get back) in order to wangle a way around your pathetic automated systems to speak to  someone to pay the small amount of money which you were threatening to refer to a credit collection agency.

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    Hello, BT here. We're sorry for the problems you've had recently. They affected lots of customers in your area, but we've now found what went wrong and have fixed it. If your phone line was affected, it should be fine now…. Another false message just now from @bt_uk It’s day 18!

  • BodyTaskforce TurtleHead (@BodyTaskforce) reported

    @bt_uk Useless organisation. Shameful support and uncaring. I have now contacted the communications ombudsman as it’s 8 weeks.

  • EdEddy477 eddy477 (@EdEddy477) reported

    @bt_uk Appalled to discover my elderly parents, (under assessment for dementia) & customers of BT since 1980 are paying a whopping £85 a month for 30mb bbd and a tv subscription they did not know they had or ever watched. Tried complaints line got no where. Please Please can you help?

  • AndyHails Andy Hails 👨‍💻 (@AndyHails) reported

    @bt_uk Actually, this is still a problem. Joining a VPN doesn't provide me with internal DNS -> still can't connect to sites I could before.

  • MalcolmHorsley Malcolm Horsley (@MalcolmHorsley) reported

    @BTCare trying to return kit before being charged. Need envelope. Return Kit option on My BT does not exist. Please help

  • AnnabelBeeforth Annabel Beeforth (@AnnabelBeeforth) reported

    @groveshall Hopeless. Egton village is now 11 days without broadband due to a fallen tree - including the school & businesses like my own. We've been promised two fix dates that have passed. Phone calls last 70mins+. Twitter easier. Message @bt_uk, they usually DM pretty quickly.

  • charlescolbour1 Charles C (@charlescolbour1) reported

    Hi @btsport as a former customer you appear to be making it impossible for me to sign up to the sports monthly pass by blocking my email/attempts to sign up online and nooone in your CS team knows who should support - help??

  • JamesATpost James Taylor (@JamesATpost) reported

    @Smartsheet @BTCare It's working now, it was an ISP issue, lots of other sites weren't working either. I think it was an AWS relating thing.