BT (British Telecom) Outage in Thirlby, North Yorkshire, England

@bt_uk I phoned them. Again not willing to help!!

@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

@J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

@BTCare Receiving calls from 01215207118 claiming to be BT technical & saying “press 1” to stop internet being disconnected today. I didn’t obviously. Can you shut this number down if it’s not genuine? #nusiencecalls

@btsportscore @FulhamFC @btsportfootball @btsport @premierleague really annoy me these footballers, play shit get their club relegated, then get transferred back into premier league, nothing like playing for your team, i'd make them play in championship on half wages, you got them in that mess you get them out

@stumpyspurs @Gaz_THFC @KierenJ @btsport I phoned up to cancel my BT Sport despite being under contract. They refused but offered me a £6 discount instead. I need to phone up each month to claim each £6.

@OpenreachHelp We have contacted @bt_uk they say it’s your engineer that messed up but they can’t contact you direct. Seems I can so please send your engineer to fix what they have broken. We can’t continue with another week of this.....

So it seems @bt_uk don't have the network to cope with the country staying at home. Our broadband has been almost unbearable the last week. I've always worked from a home office and never had issues before. I hope there will be compensation for the lack of service!

@bt_uk No worries I’ll just cancel my DD

@bt_uk no internet and have to work from home. Help pls!!!

@bt_uk fix your internet I have an @EmiratesFACup 2014 Final to watch 😡😡😡

@bt_uk Thank you for your response. Great gesture, good work BT. Does it actually let you cancel though as no football for at least 3 months.

Feel so bad for mum and dad. Both stuck at home and their internet has chosen now to break. @bt_uk can't enter the house until 21 April. It's a fight for the TV for three weeks. I sense divorce!!

@bt_uk I’ve been on hold to get through to you for over an hour now and nothing. I’ve also sent a direct message on this.. can you please respond as this is really frustrating and getting ridiculous now. The whole billing errors has caused me huge problems in my credit score. 1/2

@bt_uk I've been without internet for a week now, had an engineer out yesterday who couldn't fix it. I've now no idea what is being done. On the phone on hold for ages.