BT (British Telecom) outages and service status in Northallerton, England

Problems in the last 24 hours in Northallerton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northallerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Northallerton, England

Latest outage, problems and issue reports in Northallerton and nearby locations:

• 
  Sam Johnson (@sammyhjohnson) reported 6 minutes ago from Thornton Steward, England

  @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

• 
  Andrew Barker (@AB_Racing1) reported 25 minutes ago from Scorton, England

  Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Lees (@measlewolf) reported 6 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  erika x (@_erikacx) reported 7 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Gillian Smith (@GillianSmith16) reported 7 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  nicolas mcmillan (@herbie963) reported 11 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  David Wisdom (@Davewizzo1) reported 13 minutes ago

  @bt_uk TF3 area no internet once again! @WeAreOpenreach say to speak to you! Non stop for 3 weeks Telford town centre internet line is down once again! Please someone sort it out.. stop blaming each other

• 
  Shoshanah Cohen (@sc2987) reported 14 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 17 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  david bootle (@dbootsy) reported 18 minutes ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  Wendy Holden (@wendholden) reported 18 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  Shelley Squire (@badshelley) reported 18 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?