BT (British Telecom) outages and service status in Northallerton, England

Problems in the last 24 hours in Northallerton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northallerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Northallerton, England

Latest outage, problems and issue reports in Northallerton and nearby locations:

• 
  Sam Johnson (@sammyhjohnson) reported 4 minutes ago from Thornton Steward, England

  @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

• 
  Andrew Barker (@AB_Racing1) reported 50 minutes ago from Scorton, England

  Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lauren. (@cyberbeautiful) reported 5 minutes ago

  Why do you never answer the damn phone!?! @bt_uk

• 
  Gari MacColl (@JGMacColl) reported 7 minutes ago

  @bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.

• 
  Luanne Woodward (@Lu_Woo79) reported 9 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤

• 
  Carl Meah (@MeahCarl) reported 10 minutes ago

  @bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.

• 
  The Real Philip Lyon (@phillyonskem) reported 11 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  Changeling64 (@64outsider) reported 12 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

• 
  Roibeard Mhuiris (@RMhuiris) reported 19 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 21 minutes ago

  @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

• 
  Moyboy (@charlesdor66408) reported 23 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?

• 
  Mark (@Walesguy2) reported 23 minutes ago

  @bt_uk Site is still down….four hours!!!