BT (British Telecom) outages and service status in Northallerton, England

Problems in the last 24 hours in Northallerton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northallerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Northallerton, England

Latest outage, problems and issue reports in Northallerton and nearby locations:

• 
  Andrew Barker (@AB_Racing1) reported 35 minutes ago from Scorton, England

  Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

• 
  Sam Johnson (@sammyhjohnson) reported 37 minutes ago from Thornton Steward, England

  @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jenny leyshon (@jennyleyshon) reported 5 minutes ago

  @bt_uk absolutely useless - TV is slow in buffering and laptop is slow but do you think I can talk to somebody with a bit of common sense? No. Been told everything is fine but it’s not. I want an engineer out to fix as I need to be able to work from home.

• 
  Large Vodka (@mizmuggle) reported 11 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

• 
  Carol Lord (@CarolLo58903853) reported 14 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  huw (@jonsie) reported 14 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  Helen Wakelam (@HelenWakelam) reported 14 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  star6 (@s_starrr6) reported 15 minutes ago

  @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

• 
  namecantbebrank (@alreetson) reported 16 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  BostonRabbit🇬🇧🇪🇺🇺🇦 (@Boston_Rabbit) reported 21 minutes ago

  So @bt_uk how long should a vulnerable elderly man (92) living alone wait for an engineer to fix his landline? Told one would be round yesterday as an urgent case. But as yet phone still out of order.

• 
  BT Business Care (@btbusinesscare) reported 25 minutes ago

  @ReformedMr @bt_uk Hi, I'm sorry to hear what is happening. We'd like to help. We've sent you a DM now. Thank you.

• 
  Luanne Woodward (@Lu_Woo79) reported 28 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤