BT (British Telecom) Outage Report in Stonehaven, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Portlethen, Peterculter and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Portlethen |
||
| Peterculter |
Wi-fi | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Peterculter |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Stephen Main
(@smain64) reported
from
Peterculter, Scotland
@btsport I’m sure your aware but please fix the app!!!!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Nicola 🙃
(@FxckitsNicola) reported
from
Aberdeen, Scotland
@WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Liz Davidson 🍊
(@elz3636) reported
from
Laurencekirk, Scotland
@bt_uk what’s going on with the very poor internet in #laurencekirk area these past few days... been practically non existent
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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James kilpatrick
(@J_R_KILPATRICK) reported
from
Aberdeen, Scotland
@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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DJ Dylan McPhee
(@djdylandmcphee) reported
from
Aberdeen, Scotland
Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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danielno8
(@danielno8) reported
@bt_uk I’m trying to cancel, 3rd time I’ve tried and just stuck in a queue with terrible music. Since you deliberately don’t include an easy online option, at what point is it ok to just cancel my direct debit @Ofcom
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AJW Distribution Ltd
(@AJWDistribution) reported
@btbusinesscare Are you able to help with the constant issues we are having with our phones please?
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Matty
(@MrBasicx) reported
@bt_uk need help
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Andy Middleton
(@andy_midd158) reported
@bt_uk Hi, my partner and I are trying to order on the live chat as we have a couple of queries but once virtual assistant is trying to transfer nothing happens doesn’t tell us a wait time please can you advise if there is an issue or do we just have to wait?
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James Rogers
(@xJekx) reported
@virginmedia So it’s better for virgin media to lose a customer permanently, rather than try and assist a loyal customer in these difficult Financial Times? Isn’t that a bit scandalous? I wonder if @bt_uk or @SkyHelpTeam would treat customers as badly
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Liam Fuller
(@Fuller_1293) reported
Cancelled my @bt_uk sports in June. Still getting charged today. Absolute **** show
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Vegan Snail
(@SnailVegan) reported
@btbusinesscare Hello IMP-110131748 (complaint code), spoke to engineer who got wifi working but now its not working again, can we get a new hub or some help please, thanks.
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Adam
(@itsmeadamc21) reported
@bt_uk request to cancel broadband sent but now not needed to do. Please continue with my order as requested. Shall I send a DM
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Kelly Lynn Langridge
(@Kelly_lynn82) reported
@bt_uk That would help a huge amount, thank you Nicola. How do we make this happen?
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Ewen
(@KidwawazatEwen) reported
@bt_uk Nope, I normally contact you through Twitter, then I end up at the chief execs office. Just so tired of it all. You must have a file thicker than war and peace by now on my line issues.