BT (British Telecom)

BT (British Telecom) Outage Report in Stonehaven, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehaven, Aberdeenshire, Scotland 02/05/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Banchory and Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBanchory Internet
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi
United KingdomAberdeen Wi-fi
United KingdomAberdeen E-mail
United KingdomAberdeen TV

Community Discussion

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BT (British Telecom) Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • elz3636 Liz Davidson 🍊 (@elz3636) reported from Laurencekirk, Scotland

    @bt_uk what’s going on with the very poor internet in #laurencekirk area these past few days... been practically non existent

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game

  • smain64 Stephen Main (@smain64) reported from Peterculter, Scotland

    @btsport I’m sure your aware but please fix the app!!!!

  • djdylandmcphee DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, Scotland

    Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • FxckitsNicola Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • FatherCod Mike Porter (@FatherCod) reported from Aberdeen, Scotland

    @rrwalker69 @btsportscore @btsport @btsportfootball @premierleague @ManUtd @paulpogba @PhilJones4 Stoke - " get tae ****" £10million Minimum

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • berniewestacott bernie westacott (@berniewestacott) reported

    @btbusinesscare Thanks, Vicky. As I'm currently trying to explain to someone on your Business chat, this is such a mess and so complicated that an accounts person is going to have to do some digging and then come back to me. Phone call this morning just went round in circles and couldn't fix it

  • fnystrom73 Felix (@fnystrom73) reported

    @joncarr66 @bt_uk Switch service if you can mate. They charge more than anyone else and just blame their sister company bt open reach

  • fnystrom73 Felix (@fnystrom73) reported

    @MnRainer @bt_uk Keep going at it. They will drown you in fake client support messages which won’t help you a bit

  • fiona_fifibi Fiona billing (@fiona_fifibi) reported

    @bt_uk please help me sort out my elderly neighbours bt problems

  • plantainpariah Ricky Spanish (@plantainpariah) reported

    LOVE this backing of Gnonto from Jermaine Beckford about his work rate. Michael Owen unsurprisingly reverting to the lazy stereotype of black wingers not working hard. Fans never chant for a player that isn’t good nor isn’t going to work hard #LEELEI #BTsport

  • asiankwok Asiankwok.eth (@asiankwok) reported

    @bt_uk yo why am i getting a text everyday saying there's a problem with my connection in this area - it's been one a day for more than a week. glad you put the price up and then text me everyday with problems. good.

  • shomac28 Sho (@shomac28) reported

    Yet another month that @bt_uk have taken more money than they should have. Now £230 and thats not counting expenses I had at start if year when they failed to provide a service they charged me for. Worst company Ive ever dealt with. Or tried to deal with.

  • Fiery40 Fiery40h (@Fiery40) reported

    @bt_uk Thank you, it didn’t help but we discovered the reason it wouldn’t list our details because it was a business ac (not that the website told us that, it just kept saying try later) We spent 1.5 hours on the phone sorting it out. I appreciate you following up, thank you

  • MrBil19 Mr Bil (@MrBil19) reported

    @bt_uk @MoneyTelegraph our business lines were not in use and for years BT was taking money through direct debit we informed BT last year about it and till to date no resolution is being made can you help us it’s well over 20 k owed to us by bt

  • MrBil19 Mr Bil (@MrBil19) reported

    @btbusinesscare We are a Bt business customer and chasing bt local business to refund our money which they were charging us for the lines which were ceased the amount is well over 20 k and since last year we are chasing a refund