BT (British Telecom)

BT (British Telecom) Outage Report in Stonehaven, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehaven, Aberdeenshire, Scotland 11/20/2025 06:55

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen and Peterculter.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Phone
United KingdomPortlethen E-mail
United KingdomPeterculter Wi-fi
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

  • elz3636 Liz Davidson 🍊 (@elz3636) reported from Laurencekirk, Scotland

    @bt_uk what’s going on with the very poor internet in #laurencekirk area these past few days... been practically non existent

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • FxckitsNicola Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • smain64 Stephen Main (@smain64) reported from Peterculter, Scotland

    @btsport I’m sure your aware but please fix the app!!!!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • djdylandmcphee DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, Scotland

    Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _vectorize_ vectorize💙 (@_vectorize_) reported

    @bt_uk @artsmithdrums Ah yes, a 14.4% increase in one year is very reasonable and will definitely yield a commensurate increase in service, won't it ClaireC. Mine has gone up by £20 a month btw, what a joke.

  • philboze PhilW (@philboze) reported

    @BTCare we have “unbreakable” broadband - yet our router has been up and down all afternoon and the EE 4G is not doing its job. 🤬

  • andyweller66 Andy Weller (@andyweller66) reported

    @bt_uk what an absolute joke BT are. Ongoing problems since November, promised repairs, promised engineers, promised appointments and guess what….. NOTHING. Today is the third time I have taken time off work for a BT appointment and no one shows up. 😡😡😡

  • 1chriswebber christine webber (@1chriswebber) reported

    Hello, @btbusinesscare - I think I am out of contract and want to discuss what I am now paying monthly. Is the live chat working? Can't seem to access it? How can I contact someone? I don't really want to hang on endlessly on a phone! Thanks

  • kempy79 Kempy79 (@kempy79) reported

    @bt_uk @artsmithdrums 14.3% increase is disgraceful and thankfully less than 12 months and I’ll be moving as like this customer it won’t be forgotten.

  • AJArgg Peter Robin (@AJArgg) reported

    @bt_uk I've had a complaint open with bt once before. It took 3 months to resolve and I was given a £10 goodwill gesture. I'll pass but thanks for the offer. You'll need a stiff drink tonight when you get off shift. I know it's not your responsibility that BT are so greedy.

  • shelleywhitl Shelley Whitlam - Menopause Champion (@shelleywhitl) reported

    @TheSolarShed @btbusinesscare Kevin, give the twitter team a chance to help you, I was at the end of my tether back in July following a business move, the twitter team were the only people worth speaking to and they sorted it after 8 wks of incompetence from the phone & online chat staff.

  • AJArgg Peter Robin (@AJArgg) reported

    @bt_uk I just checked and can get Vodafone full fibre 900 for over £30 a month less than I'm now paying from April. Counting down the days till my contract ends.

  • theGentryPNE #RidsFAIL OUT (@theGentryPNE) reported

    Pay more than any other country in the world for @SkySportsPL, @btsport and @PrimeVideo and can’t watch top of the #EPL midweek - Arsenal not on tv. Can’t wait to cancel this **** 🖕 #ARSEVE #PremierLeague

  • akuawood Sheabutter Cottage® (@akuawood) reported

    @bt_uk This is an ongoing issue since last year! No resolution via the Ombudsman!!