BT (British Telecom) Outage Report in Stonehaven, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Stonehaven come from postal codes AB39.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Banchory, Aberdeen and Stonehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Banchory |
Phone | |
| Aberdeen |
Phone | |
| Stonehaven |
Phone | |
| Banchory |
||
| Aberdeen |
Internet | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Liz Davidson 🍊
(@elz3636) reported
from
Laurencekirk, Scotland
@bt_uk what’s going on with the very poor internet in #laurencekirk area these past few days... been practically non existent
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game
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DJ Dylan McPhee
(@djdylandmcphee) reported
from
Aberdeen, Scotland
Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Stephen Main
(@smain64) reported
from
Peterculter, Scotland
@btsport I’m sure your aware but please fix the app!!!!
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Nicola 🙃
(@FxckitsNicola) reported
from
Aberdeen, Scotland
@WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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James kilpatrick
(@J_R_KILPATRICK) reported
from
Aberdeen, Scotland
@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David O'Keeffe
(@djokeeffe) reported
@bt_uk She’s had an update, several. Each time it’s ‘next Friday’, which comes and goes, then another week is added. Pretty awful service - and your agent tried to sell her a mobile phone contract 😡
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Charley D 💙
(@mummyemptyarms) reported
@bt_uk our broadband was disconnected when our neighbour's line was installed. Had already told BT not to do this. The line was not reconnected when said & EE mobile WiFi. Have no EE signal so utterly pointless. Connection delayed again no contact from BT & we have no internet!
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Mark
(@and_im_mark) reported
@edforever @bt_uk Cancelled a bt TV package or something? They tried that with my parents after I moved out. Disgusting way of pretending they give a damn about the environment
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Robert Bruce
(@YDysgwrAraf) reported
@bt_uk I got my parents onto a social tariff during the week. I had explicitly to ask for this since it was never offered during my talks with the accounts team. If I hadn't known about the option my parents would still be paying way more than they need to. This is very poor.
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Simon Lailey
(@simon_lailey) reported
English rugby is in a mess. Clubs going bankrupt, Twickenham like a morgue, England team playing horrible rugby, and we have the odious Eddie Jones stealing a living as the RFU can’t afford to sack him. Time to cancel @btsport subscription tonight 😡#ENGvRSA
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MackAttack
(@MackAtttack) reported
@Mmck09 @btsport For real..wtf are they not showing it for
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Gina
(@BlondeTalksSkin) reported
@margins36 @bt_uk @AdmiralUK Sky I absolutely agree with! I never contacted customer services when I was with Vodafone but I didn't **** there service in general so switched my mobile from them
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This Guy
(@dsingh1784) reported
@bt_uk so far some really bad customer service. There’s a problem your end and it’s taking what feels like an age for the internet to work again. Please #dobetter
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D C
(@dave86cam) reported
@bt_uk Great sales people, shocking service !!!! Still without internet and can’t get any answers. Cable laid under door mat, ugly box in middle of wall. No internet since 22nd nov. Missed appointments. Now have 3 boxes all apparently wrong.
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Gareth
(@CobbyC91) reported
Can’t believe them pricks on your panel @btsport at the boxing are suggesting a man should carry on with a broken hand ! Sack the lot of the bastards 🖕🏻