BT (British Telecom)

BT (British Telecom) Outage Report in Stonehaven, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehaven, Aberdeenshire, Scotland 11/21/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen and Peterculter.

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City Problem Type Report Time
United KingdomAberdeen Phone
United KingdomPortlethen E-mail
United KingdomPeterculter Wi-fi
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • AndyGibsonTV Andy Gibson 🦜 (@AndyGibsonTV) reported from Cults, Scotland

    @BT_UK I think I need an engineer out to fix my WiFi connection. It keeps dropping out all day and I can't get any work done. It connects for a minute or two, then the blue light flashes red. Can we arrange when an engineer can come and fix it for me?

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • nathanskene NathanAlexanderSkene (@nathanskene) reported from Aberdeen, Scotland

    @bt_uk any reason why the NAT Type fails when I’m trying to connect to PlayStation network? I can’t access most of my online games, even Twitch doesn’t load. I also can’t make a party or it fails to create one. Again it’s to do with the NAT type through your network.

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @bt_uk She says her router keeps turning orange and keeps losing connection. I checked the link and there are no known issues in her area.

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • DazzHulsee Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RFR10SLB Rui Freitas (@RFR10SLB) reported

    @bt_uk Morning, is there an outage in Midlothian, as broadband is down and phone signal is coming and going, so unable to work?

  • GibbonWorld Kyle Gibbon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GibbonWorld) reported

    @btbusinesscare Will never be a BT customer again. After many years of being a customer you are extorting me with obscene!! cancellation charges. I need to make a serious complaint please.

  • linaelfa Dr Lina Petrakieva (@linaelfa) reported

    @bt_uk I did that last night and after 45 min on the phone and multiple resets on TV box and router the problem is solved!

  • Lauren_Purdey Lauren Purdey (@Lauren_Purdey) reported

    @bt_uk I have just messaged you as I cannot get through to book an engineer for my vulnerable grandad. His landline and Wi-Fi has been down since yesterday and he lives alone, so there is no way anyone can contact him!! This is very urgent!!

  • H8rv Harv (@H8rv) reported

    @bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍

  • Georgethefarmer George Atkinson (@Georgethefarmer) reported

    Shocking service this week from @BTBusiness @btbusinesscare . Nearly a week now without broadband in our office, we were lead to believe issues would be rectified within 24hrs when we signed up!

  • Dmitrij17983550 Dimitri (@Dmitrij17983550) reported

    @smooyacs @virginmedia @bt_uk Had my VM router changed like a year ago and never had any more crashes or anything

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk I didn't think it would be fixed today, you told me it would be fixed today, regardless of the issue. One of us here works from home, what are they supposed to do? Your lack of urgency is appalling. And I want reimbursing for our time without internet at the VERY LEAST.

  • camdengirl67 Michele Welch (@camdengirl67) reported

    @btbusinesscare Hi My business phone line is down and I can't get in contact with yourselves to fix it

  • ChrisWoodBass Chris Wood (@ChrisWoodBass) reported

    @sheilamusic1 BT? I’ve been in dispute with them for a week. Rude on the phone and staggeringly unhelpful! @bt_uk