BT (British Telecom)

BT (British Telecom) Outage Report in Stonehaven, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehaven, Aberdeenshire, Scotland 12/11/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen and Peterculter.

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City Problem Type Report Time
United KingdomAberdeen Total Blackout
United KingdomAberdeen Internet
United KingdomAberdeen Phone
United KingdomAberdeen Phone
United KingdomPortlethen E-mail
United KingdomPeterculter Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • djdylandmcphee DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, Scotland

    Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • elz3636 Liz Davidson 🍊 (@elz3636) reported from Laurencekirk, Scotland

    @bt_uk what’s going on with the very poor internet in #laurencekirk area these past few days... been practically non existent

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • FxckitsNicola Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulKirby36 TheUKDude (@PaulKirby36) reported

    @bt_uk 2 of 2, if this one fails to arrive I will be making a phone call and opening a complaint, due to something this simple shouldn't be having an issue.

  • RickyBobby1872 Rick Roberts (@RickyBobby1872) reported

    **** up Craigan. Calling for another Rangers card. ******* poundshop Andy Walker 🤬 @btsport @btsportfootball

  • VinnytheMackem VinnytheMackem (@VinnytheMackem) reported

    What's this "player out/player in" **** @btsport. Off and on, you know, how it's been since substitutions came in?

  • samuel_eakin Samuel Eakin (@samuel_eakin) reported

    I wish @btsport would tell that Steven Craigan to **** away off!!! He is full of complete shite!! And hasn’t a clue what ******** he is saying half the time, ******* stick to commintating on the Irish league as that’s all ur good for!!!

  • beckyelsworthxx Rebecca Elsworth (@beckyelsworthxx) reported

    @bt_uk appears my last tweet has been deleted… strange. I’ll reiterate no service after two weeks, constant lies, products sent to addressed hundreds of miles away….where is the customer service? Still waiting for an explanation.

  • Tanxxxxxx Tan (@Tanxxxxxx) reported

    @bt_uk The Wifi has gone down again despite your service saying there's nothing wrong... there clearly is an issue as it's happening all the time

  • JustinAThomas J T (@JustinAThomas) reported

    Ruthless efficiency by Eintracht Frankfurt when it came down to penalties. Ramsey’s ‘attempt’ was poor for a player of his experience #EintrachtFrankfurtvsRangers #UELfinal #btsport

  • janesmi86178994 Jane smith (@janesmi86178994) reported

    @bt_uk Thanks, I’ve had a check and it states no known issues, unfortunately we still have them here. Thanks

  • BenAldous2 Ben Aldous (@BenAldous2) reported

    @btsport Yeah, thanks for the free stream, shame it doesn't work. Even the feedback button doesn't work

  • DK_957 Liverpool Fanpage Number 1 (@DK_957) reported

    Stop the lights @btsport never seen more biased commentary