BT (British Telecom)

BT (British Telecom) Outage Report in Stonehaven, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehaven, Aberdeenshire, Scotland 12/12/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen and Peterculter.

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City Problem Type Report Time
United KingdomAberdeen Total Blackout
United KingdomAberdeen Internet
United KingdomAberdeen Phone
United KingdomAberdeen Phone
United KingdomPortlethen E-mail
United KingdomPeterculter Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • djdylandmcphee DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, Scotland

    Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.

  • FxckitsNicola Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • FatherCod Mike Porter (@FatherCod) reported from Aberdeen, Scotland

    @rrwalker69 @btsportscore @btsport @btsportfootball @premierleague @ManUtd @paulpogba @PhilJones4 Stoke - " get tae ****" £10million Minimum

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • elz3636 Liz Davidson 🍊 (@elz3636) reported from Laurencekirk, Scotland

    @bt_uk what’s going on with the very poor internet in #laurencekirk area these past few days... been practically non existent

  • smain64 Stephen Main (@smain64) reported from Peterculter, Scotland

    @btsport I’m sure your aware but please fix the app!!!!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • badasssmith30 BadAssSmith30 (@badasssmith30) reported

    @btsport get your signal working

  • M_A_Ishaq Figure it out (@M_A_Ishaq) reported

    @bt_uk Your broadband tests are saying everything is fine with my broadband, when clearly that isn't the case. According to other websites reporting AND CORRECTLY may I add, of an outage in my area HA2. I have been without broadband for 8 hours already. Who can update me for fix?

  • LiverpoolMarc Marc 💙 🏳️‍🌈🇪🇺🇬🇧 (@LiverpoolMarc) reported

    @bt_uk I’m so sad…on 19 Nov an @OpenreachHelp engineer swore at me when he called to access the property to fix my broadband…I have battled depression and anxiety for years and this got me on a bad day…I had a panic attack while trying to explain this to someone @bt_uk

  • lesley219 Lesley (@lesley219) reported

    @bt_uk This is the problem. The executive level team is not working. They are giving up too easily. They don’t care about our speeds they just want it to go away. We need someone higher and I’m sure there are people above this executive team. That’s who we need now.

  • Girlwithvoiceuk Little But Fierce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Girlwithvoiceuk) reported

    @bt_uk am having the most horrendous time with you. You just keep closing down my complaint without resolving it. I need to cancel my contract with you in the cooling off period. I am NOT calling again or having anymore live chats. Presumably I just cancel the DD?

  • Faith_4_today Gina (@Faith_4_today) reported

    @bt_uk Sorry that does help it says there are no network issues we have no telephone line or internet access since Fri.

  • sivahamy Ratnam Nadarajah (@sivahamy) reported

    @bt_uk It's ee ceo I am having problem with please advice

  • AqaurFn F/A Aqaur (@AqaurFn) reported

    @bt_uk lol it didnt help , cant even us it aha disconnects me each time ggs

  • jaybland05 Jay Bland (@jaybland05) reported

    @bt_uk My bt sports doesn't work, hasnt done for a few months now but if i book in an engineer you get scared off with a bill if its your fault. Baring in mind, the tv has moved anywhere or been touched in 3 years.

  • JudithWood2 Judith Wood (@JudithWood2) reported

    @bt_uk we have had no Internet or telephone since last Wednesday. Cable down. Reported. Complained to Openreach... Cut off completely in rural Norfolk. Please resolve asap