BT (British Telecom) outages and service status in Selkirk, Scotland

Problems in the last 24 hours in Selkirk, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Selkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Selkirk, Scotland

Latest outage, problems and issue reports in Selkirk and nearby locations:

• 
  Cakey_83 (SCO) (@cakey83) reported 8 minutes ago from Hawick, Scotland

  @Graham_Day @bt_uk Try turning it off and on again and change the micro filter and check your phone line. Sure the problem with your equipment

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 34 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• 
  ᗪᒍ ᔕOᒪEᗰᗩᑎ (@DJ_Soleman) reported 56 minutes ago from Hawick, Scotland

  I challenge anyone to find me a worse commentator than Danny Mills “I’m not always right I’m just never wrong” @btsport @btsportfootball #EuropaLeague #ChampionsLeague #Zenit #Fenerbahce

• 
  Mark Johnston (@MarkJohnston71) reported 58 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫Adam👀 (@The_Change_666) reported 6 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Michael E (@Michael35427696) reported 9 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  Vicki (@vcotton21) reported 9 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Kate (@ManiacSpaniel) reported 10 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  Keith Stewart (@lovemymemo) reported 12 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  Darren Smith (@Smicer999) reported 14 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  Darren Smith (@Smicer999) reported 16 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 23 minutes ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  Si (@SimonHealey73) reported 24 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Global_Mongrel (@Global_Mongrel) reported 30 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.