BT (British Telecom)

BT (British Telecom) Outage Report in Selkirk, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Selkirk, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Selkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Selkirk, The Scottish Borders, Scotland 10/14/2025 02:55

October 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Selkirk, Scotland

Latest outage, problems and issue reports in Selkirk and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • cakey83 Cakey_83 (SCO) (@cakey83) reported from Hawick, Scotland

    @Graham_Day @bt_uk Try turning it off and on again and change the micro filter and check your phone line. Sure the problem with your equipment

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • DJ_Soleman ᗪᒍ ᔕOᒪEᗰᗩᑎ (@DJ_Soleman) reported from Hawick, Scotland

    I challenge anyone to find me a worse commentator than Danny Mills “I’m not always right I’m just never wrong” @btsport @btsportfootball #EuropaLeague #ChampionsLeague #Zenit #Fenerbahce

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • submarinebloke Paul O’Reilly (@submarinebloke) reported

    @bt_uk Hi, I’ve been trying to cancel my BT cloud subscription for a few months now, every time I call, your staff say they will do it, refund me that month but then I get a charge the next month! How on earth do I cancel?

  • EllyCornforthx Elly Cornforth (@EllyCornforthx) reported

    @bt_uk @Gemlovers Hi, we have been assured that this ongoing issue has been fixed, however still having major issues. The hub works briefly every now and again but is still mostly on the flashing purple light. Its been about 10 days now.

  • simey_wimey Simon Wood (@simey_wimey) reported

    @bt_uk An update was promised last week and I am still waiting. Very disappointed with the service provided and am considering withdrawing my order and using one of your competitors

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk Yeah sure it wasn't the case. Then why is it the engineer didn't bother telling us? He asked us to keep our door on the latch for him because he'd only be 2 or 3 minutes yet here we are. Tried calling but your staff says they can't cancel the order as is the same day

  • cazsj caroline sterry (@cazsj) reported

    @bt_uk I’m not a Bt Customer yet and I bought a day pass to connect to hotspot which £7.99 was taken twice! And I’m not even near a hotspot!

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • CloseTurkey Chris Close (@CloseTurkey) reported

    @bt_uk It really shows to with the terrible customer service. Passed through to 3 different call handlers and told I cannot downgrade my package to reduce monthly outgoings. You snapped my hand off when I wanted to increase

  • ElleMay44 Elle May (@ElleMay44) reported

    @bt_uk Hi, it's quite appalling the way one of your engineers has treated my elderly parents who have hearing difficulties. He made the issue worse and left a real safety risk. Is there anyone that can look into this?

  • TonerHotmail Mariah Toner 💚 (@TonerHotmail) reported

    @Lunnoe1 @bt_uk I'm 15mths down the line, passed from pillar to post, had 121 days of no internet, being compensated but I've still no Broadband...get out now whilst you still can is my advice.

  • fastlanejb fastlanejb (@fastlanejb) reported

    @btbusinesscare Bit of a delay as been busy but spoke to your sales support and they know nothing about this. Suggests that this isn't coming soon and I'll have to change providers, that's a shame but won't keep waiting on this.