BT (British Telecom) Outage in Omagh, Northern Ireland

@Walker277 @btsport Its while bad that you cant cancel online so you have to pay for the phone call that takes forever. Thinking about getting one off those funny boxes that has all channels

@Walker277 @btsport It took me an hour or so to get through to them, they offered me half price for 24 months. But I decided to cancel anyway

@bt_uk not with you but want to check to see if omagh is down (I’m with @VodafoneUK for HBB)

@bt_uk Any chance you could fix my broadband? 🤔

@ThatLozzie @Liam57119750 @bt_uk Funny how all this guys replies have likes but yours doesn't, but as long as you believe what you WANT to be true you'll never change, ignorance comes in all shapes and sizes, because you maybe have come across hate it doesn't mean everybody is the same.

@bt_uk we finally got an order in for fttp last week with an installation date of tomorrow - today I’m told there is a delay and no new date given.. meanwhile stuck on speeds of 2mbps. No proper complaints process, customer service staff don’t care

@bt_uk having the worst customer service experience with you - called to get fttp in March as next door neighbours have it. After months of incorrect information, delays and many hours on the phone to you..

The service from @btbusinesscare I have received is no disgusting, that the communications ombudsmen has started a formal complaint early. Still waiting for a call today, shocking actions from a company who is supposed to be the industry standard.

What a joke @btbusinesscare is… I’ve been waiting five weeks for a resolution to my issue. Still no install, promised a call from a manager twice with no call and all because departments do not communicate. Then I was sent a bill for no service! (Pt1)

@bt_uk Reading the reply tweets.. People are more worried about service issues than they are your wokery, perhaps you should concentrate on that?

@bt_uk Sort out my friend @RosyPosy_kitteh broadband; she is classed as a vulnerable person and your completely insensitive customer service advisor called her “hysterical”. Shocking….no, disgusting

@bt_uk our internet has been down for over an hour now, I have done everything like reset the hub wait 1min ect and nothing but an orange light.. please help as cannot call until tomorrow when the lines are open 🙏

I don't know how other people allegedly managed to switch their broadband supplier with only 30 or even "a few" minutes of no service. Existing ISP cut me off at 8am. New service may start "any time up to 23:59". It's now 24:03 and... oh it finally works! Nice one @bt_uk.