BT (British Telecom) outages and service status in Malton, England

Problems in the last 24 hours in Malton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Malton, England

Latest outage, problems and issue reports in Malton and nearby locations:

• 
  RichSC (@RichTheRed252) reported 56 minutes ago from Earswick, England

  Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robbie Swanson (@Robswanney) reported 5 minutes ago

  @btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.

• 
  Barbara Starkey (@brassbubs) reported 8 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  Katy Nicholls (@Its_Baby_K) reported 11 minutes ago

  @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

• 
  Chris Hill (@dochill82) reported 12 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  Alan Reeve (@AlanReeve2) reported 14 minutes ago

  @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

• 
  nicolas mcmillan (@herbie963) reported 21 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 22 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  Chiara (@Mhairiang26) reported 26 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  GM Mark Howitt (@MarkHowitt) reported 27 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  David Jackson (@davidjjackson) reported 29 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?