BT (British Telecom) outages and service status in Launceston, England

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  nick tasker (@NickTasker70) reported 18 minutes ago from Bere Alston, England

  @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

• 
  Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported 57 minutes ago from Tavistock, England

  How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

• 
  cartissi (@cartissi) reported 57 minutes ago from Tavistock, England

  @bt_uk service out in Launceston..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Tyrrell (@Dajamaky) reported 6 minutes ago

  @bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”

• 
  Jon Chadwick (@JonD_Chadwick) reported 6 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  Mark Haynes (@IQuitMuskspace) reported 7 minutes ago

  @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!

• 
  Steph Murray (@DerekDonkey1977) reported 7 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution

• 
  Sebastian Colt (@Red_Rescue) reported 9 minutes ago

  @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)

• 
  Paul stagg (@Staggly) reported 11 minutes ago

  @bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us

• 
  fuey (@hongkongfu3y) reported 13 minutes ago

  @bt_uk hello BT. I was a BT customer for years but was shifted onto EE. I have a broadband package with them and 2 sim only deals (originated as BT sims) If I change back to BT would I still get the mobile discount with EE being the same as BT or would that change??

• 
  Tracy Kydd (@injuredcyclist_) reported 17 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 18 minutes ago

  @bt_uk Your new "2FA" is completely broken as the phone number is not validated. I was able to connect using a temporary number in Cyprus to get my "security" code... It adds nothing to security.

• 
  Graeme Davis (@GraemeDavis) reported 19 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?