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BT (British Telecom)

BT (British Telecom) outages and service status in Launceston, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Launceston, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

  • cartissi
    cartissi (@cartissi) reported from Tavistock, England

    @bt_uk service out in Launceston..

  • TavyJo
    Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported from Tavistock, England

    How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

  • NickTasker70
    nick tasker (@NickTasker70) reported from Bere Alston, England

    @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • branchy_boy
    Ian Branch (@branchy_boy) reported

    @BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too

  • booker213
    read steel ball run (@booker213) reported

    @bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

  • L_Livingstone1
    Loretta Livingstone (@L_Livingstone1) reported

    @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

  • sayescourt
    Sue Prebble (@sayescourt) reported

    @bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

  • Jimmymo79
    James Morris (@Jimmymo79) reported

    @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

  • HamPeasyStottie
    Peter Old (@HamPeasyStottie) reported

    @bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email