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BT (British Telecom)

BT (British Telecom) outages and service status in Launceston, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Launceston, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

  • NickTasker70
    nick tasker (@NickTasker70) reported from Bere Alston, England

    @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

  • cartissi
    cartissi (@cartissi) reported from Tavistock, England

    @bt_uk service out in Launceston..

  • TavyJo
    Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported from Tavistock, England

    How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

  • SaffyBun
    Karla (@SaffyBun) reported

    @bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.

  • Ingleton_ian
    Ingleton Ian (@Ingleton_ian) reported

    @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

  • Willtheman15
    Will (@Willtheman15) reported

    @bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on

  • bean0509
    Justine (@bean0509) reported

    Customer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.

  • gilesshaxted
    Giles Shaxted (@gilesshaxted) reported

    @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    @bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?

  • _JoshDenham
    Josh (@_JoshDenham) reported

    @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

  • buzyizzy21
    💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported

    @bt_uk WHY HAVEN’T YOU RESPONDED TO MY COMPLAINT FROM 13/8 AND NOW YOU EXPECT ME TO PAY TWO MONTHS FOR 10 DAYS SERVICE? TRULY APPALLING!!NO COMPENSATION OFFERED, A WHOLE MONTH WAITING FOR YOU TO SORT YOUR **** UPS OUT!! AND YOU EXPECT ME TO PAY!! TRULY APPALLING!! OMBUDSMAN NEXT.

  • leedvnprt
    lee davenport (@leedvnprt) reported

    @bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!