BT (British Telecom) outages and service status in Launceston, England

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported 27 minutes ago from Tavistock, England

  How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

• 
  nick tasker (@NickTasker70) reported 49 minutes ago from Bere Alston, England

  @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

• 
  cartissi (@cartissi) reported 59 minutes ago from Tavistock, England

  @bt_uk service out in Launceston..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve George (@Baggieboy1888) reported 3 minutes ago

  @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

• 
  alunvaughan (@alunvaughan) reported 5 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

• 
  Darren Smith (@Smicer999) reported 5 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Ed Walsh (@Farmerwalsh) reported 8 minutes ago

  @bt_uk Best way to see check if something is repaired check with customer @bt.com. Not close issue because engineers did not turn up Neighbour same issue all sorted with engineer visit Me re book for Monday because you forgot to connect Internet on pole replacement

• 
  Alan Reeve (@AlanReeve2) reported 9 minutes ago

  @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

• 
  read steel ball run (@booker213) reported 15 minutes ago

  @bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 16 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  EdEFC74 (@EdEFC74) reported 17 minutes ago

  @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

• 
  Simon Smith (@Simoncitizen) reported 17 minutes ago

  @Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk

• 
  joanne turner (@joanneturner76) reported 23 minutes ago

  @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!