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BT (British Telecom)

BT (British Telecom) outages and service status in Launceston, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Launceston, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

  • cartissi
    cartissi (@cartissi) reported from Tavistock, England

    @bt_uk service out in Launceston..

  • NickTasker70
    nick tasker (@NickTasker70) reported from Bere Alston, England

    @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

  • TavyJo
    Jo Agnew πŸ’™ πŸ³οΈβ€πŸŒˆ πŸ³οΈβ€βš§οΈ (@TavyJo) reported from Tavistock, England

    How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacsplace3
    Jac Dee πŸ‡ΊπŸ‡¦ (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • MattHopkins1620
    MattHopkins1620 (@MattHopkins1620) reported

    @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

  • VicJohnson04
    Vicky Johnson (@VicJohnson04) reported

    @skytv Β£39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

  • Morwenna41
    Morwenna Moseley (@Morwenna41) reported

    @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna

  • redginger44
    redginger44 (@redginger44) reported

    @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

  • vickiadhmsutton
    Victoria Sutton (@vickiadhmsutton) reported

    Shame on you @bt_uk. When people lose someone they love, they need support not to be told their next of kin need to sign up to a 2yr contract to reduce the monthly bills. Utterly disgraceful. Cannot wait to cancel your services and NEVER use you again. You should be ashamed.

  • cakey12
    bakerbird  (@cakey12) reported

    @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

  • catallaxer
    π™²πšŠπšπšŠπš•πš•πšŠπš‘πšŽπš› (@catallaxer) reported

    @omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.

  • Felipe_Grey95
    Philip Aggrey (@Felipe_Grey95) reported

    Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download β€˜Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😑😑😑🀬🀬🀬