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BT (British Telecom)

BT (British Telecom) outages and service status in Launceston, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Launceston, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

  • NickTasker70
    nick tasker (@NickTasker70) reported from Bere Alston, England

    @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

  • cartissi
    cartissi (@cartissi) reported from Tavistock, England

    @bt_uk service out in Launceston..

  • TavyJo
    Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported from Tavistock, England

    How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jason_g_117
    Jason (@Jason_g_117) reported

    Yo @bt_uk @BTGroup I signed up for a £32 a month broadband, now yous are charging me £52 only a few years later, yous make a 30 day notice of cancellation so yous milked another bill out of me after receiving your "excellent customer service". Corporate greed, never again

  • UAVHive
    UAVHive (@UAVHive) reported

    @NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?

  • Epsom1780
    GerryC🏇🏾 (@Epsom1780) reported

    @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!

  • aimdestroyer
    Gavin Curran (@aimdestroyer) reported

    @bt_uk please upgrade your mobile app. It is shocking. Can’t link to see accounts and payment set ups just buffer - awful

  • surkdidat
    H (@surkdidat) reported

    @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

  • sundaygirl851
    Claire🌹 (@sundaygirl851) reported

    @bt_uk Well so far when speaking to people he's just been fobbed off with 'well it should be happening as we speak so he feels like people aren't actually really trying to help him so he's reluctant to ring again snd is now stuck between 2 phones....

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

  • gilesshaxted
    Giles Shaxted (@gilesshaxted) reported

    @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

  • RLBD1920
    R B (@RLBD1920) reported

    @bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue