BT (British Telecom)

BT (British Telecom) Outage Report in Launceston, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Launceston, Cornwall, England 12/09/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

  • TavyJo Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported from Tavistock, England

    How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

  • cartissi cartissi (@cartissi) reported from Tavistock, England

    @bt_uk service out in Launceston..

  • NickTasker70 nick tasker (@NickTasker70) reported from Bere Alston, England

    @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlanardo Charlie (@Charlanardo) reported

    Pay god knows how much a month for @bt_uk and its problem after problem. This week’s is an apparent failure of the broadband (that works for this here tweet) and my apparent lack of subscription to Sky Sports… that I spent all day watching the cricket on?

  • MichaelBates72 Michael Bates (@MichaelBates72) reported

    @bt_uk how do I start the process online to move address so that I have continued service?

  • kushaldo Kushaldo (@kushaldo) reported

    @bt_uk I’m on hold to cancel. It’s been 15 mins so far. I called as a new customer earlier today and got through in 1 min. Queues to cancel are 15x longer than new customer - says a lot?

  • DBmetalline Darron Brough (@DBmetalline) reported

    @bt_uk Why have I had to speak to 3 different departments, then put onto a texting robot service, When all I want is my ONT Box moving!!! Can I please talk to someone about this who is human!!!

  • israelarenazis ISRAEL’MURDERS’Kids (@israelarenazis) reported

    @bt_uk hello, my internet is down. Sw161ae. Please help. Neighbours have no internet too. Purple flashing light on the hub.

  • Jomcfall97 No Offenc (@Jomcfall97) reported

    @bt_uk I can give you his land-line if that would help?

  • bosicle17 Bob the biostatistician ⚒ (@bosicle17) reported

    @bt_uk Hi BT, to say I think your customer service is awful. Purchased a whole home set of discs, one is broken & your customer service stated that you don't support anything purchased on eBay. So as manufacturer, you don't offer any support for new items. Won't purchase BT again

  • TowieAdman Adam Green (@TowieAdman) reported

    Yet again @bt_uk with horrific customer service. Supposedly no method of the front office speaking to the back office?!?!? 14 days to rectify their own mistake. They have no idea the impact this has and don't care either!!!

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • mesherange Angela (@mesherange) reported

    Anyone sick of paying @bt_uk for a sub standard service! 82 year old stroke victim (my father) left without connection since June 1st and therefore unable to use his care line! Vital piece of equipment for him.