BT (British Telecom) outages and service status in Launceston, England

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  nick tasker (@NickTasker70) reported 26 minutes ago from Bere Alston, England

  @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

• 
  Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported 48 minutes ago from Tavistock, England

  How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

• 
  cartissi (@cartissi) reported 49 minutes ago from Tavistock, England

  @bt_uk service out in Launceston..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Cook (@gjc_cook) reported 9 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  David Liddle (@aboycalleddavid) reported 10 minutes ago

  @bt_uk Is there a problem with account logins? I am trying to log in but when I get to the page where I enter my verification code sent to my email - the box disappears and the screen flicks to a white screen

• 
  Jenny (@Sherbie001) reported 11 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 11 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  Asif Rana (@HounslowParking) reported 13 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Victoria Sutton (@vickiadhmsutton) reported 15 minutes ago

  Shame on you @bt_uk. When people lose someone they love, they need support not to be told their next of kin need to sign up to a 2yr contract to reduce the monthly bills. Utterly disgraceful. Cannot wait to cancel your services and NEVER use you again. You should be ashamed.

• 
  BARRY (@XBAZAER) reported 17 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday

• 
  Jeanette Masters (@Red_ragtop) reported 18 minutes ago

  @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.

• 
  Darren Mumby (@mumby83) reported 19 minutes ago

  @bt_uk what on earth is going on with account. I can’t sign in anywhere

• 
  Graeme Davis (@GraemeDavis) reported 20 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.