BT (British Telecom) outages and service status in Launceston, England

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  nick tasker (@NickTasker70) reported 5 minutes ago from Bere Alston, England

  @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

• 
  cartissi (@cartissi) reported 21 minutes ago from Tavistock, England

  @bt_uk service out in Launceston..

• 
  Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported 59 minutes ago from Tavistock, England

  How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MouseMat (@andymousemat) reported 3 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  TSLG13007 (@TSLG13007) reported 7 minutes ago

  @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

• 
  Stephen Blair (@stevie_blair) reported 8 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem

• 
  Simon Conway-Smith (@SConwaySmith) reported 13 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  D&M Leigh and Son (@DMLeighandSon) reported 13 minutes ago

  @btbusinesscare It’s ok ,no problem,I’ve managed to sort it .Can get into account now on iPad .Thanks for your help

• 
  Deborah Sacks (@deborahsacks) reported 17 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Steph Murray (@DerekDonkey1977) reported 18 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution

• 
  Nix's (@nickinoonoos) reported 24 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Marc Harris (@Marcharris1687) reported 25 minutes ago

  @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues

• 
  Owen (@OwenJBlanche) reported 25 minutes ago

  @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for