BT (British Telecom) outages and service status in Launceston, England

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  cartissi (@cartissi) reported 8 minutes ago from Tavistock, England

  @bt_uk service out in Launceston..

• 
  nick tasker (@NickTasker70) reported 41 minutes ago from Bere Alston, England

  @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

• 
  Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported 42 minutes ago from Tavistock, England

  How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Lewis (@Darren_Lewis1) reported 4 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  Steph Murray (@DerekDonkey1977) reported 5 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

• 
  JB (@tinkjlb) reported 11 minutes ago

  @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

• 
  J (@Daylightfire) reported 13 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Stockport871 (@stockport871) reported 17 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Andy Mich (@MrAndyMich) reported 17 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Kenta (@nemurikyosirou) reported 19 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Tubularswells (@Tubularswells) reported 21 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Mo B (@M300bt3) reported 26 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

• 
  CG2009 🦓🦓 (@CatherineG2009) reported 27 minutes ago

  @btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.