BT (British Telecom) outages and service status in Launceston, England

Problems in the last 24 hours in Launceston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Launceston, England

Latest outage, problems and issue reports in Launceston and nearby locations:

• 
  Jo Agnew 💙 🏳️‍🌈 🏳️‍⚧️ (@TavyJo) reported 15 minutes ago from Tavistock, England

  How crap is @bt_uk My recently bereaved elderly mum has been messed around since 12/12/22 trying to get @btsport cancelled & broadband changed to fibre. Now she's been disconnected & lost her lifeline with the outside world. So tomorrow we try again. 4th time lucky? I hope so.

• 
  nick tasker (@NickTasker70) reported 20 minutes ago from Bere Alston, England

  @bt_uk I used the help text option which led to them refreshing the hub which seems to have worked

• 
  cartissi (@cartissi) reported 56 minutes ago from Tavistock, England

  @bt_uk service out in Launceston..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Curran (@aimdestroyer) reported 3 minutes ago

  @bt_uk please upgrade your mobile app. It is shocking. Can’t link to see accounts and payment set ups just buffer - awful

• 
  GerryC🏇🏾 (@Epsom1780) reported 3 minutes ago

  @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!

• 
  Chris (@tringgooner) reported 5 minutes ago

  @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

• 
  The Emperor Son (@TheEmperorSon) reported 8 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Stewart James (@stewmj81) reported 10 minutes ago

  @bt_uk There is no point they are useless, no help whatsoever.

• 
  Mini67!x (@jellywellys99) reported 11 minutes ago

  @bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful

• 
  Sem Essessi (@SemiEssessi) reported 12 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  Mark (@Walesguy2) reported 12 minutes ago

  @bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?

• 
  Akram🇵🇸 (@akrxm94) reported 16 minutes ago

  Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports

• 
  sue evans (@untidysue) reported 17 minutes ago

  @bt_uk please can you tell me why I can’t test my broadband speed please? Suddenly it’s not working when I go into our garden and it always has before.