BT (British Telecom) outages and service status in Kingston, Scotland

Problems in the last 24 hours in Kingston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Kingston, Scotland

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Janet Donnelly (@celebrantjanet) reported 4 minutes ago from Kingston, Scotland

  @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

• 
  Mike Ogg (@MikeOgg18) reported 12 minutes ago from Elgin, Scotland

  @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

• 
  Claire Frost (@CLHPhysio) reported 13 minutes ago from Elgin, Scotland

  @bt_uk please review your messages! Poor service standards again!

• 
  Claire Frost (@CLHPhysio) reported 17 minutes ago from Elgin, Scotland

  @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 29 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 30 minutes ago from Elgin, Scotland

  Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Janet Donnelly (@celebrantjanet) reported 31 minutes ago from Kingston, Scotland

  @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

• 
  Paul Davies (@F1morkPaul) reported 32 minutes ago from Elgin, Scotland

  Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 38 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

• 
  Paul Davies (@F1morkPaul) reported 43 minutes ago from Elgin, Scotland

  Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jackbwater (@jackbwater) reported 5 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....

• 
  Roibeard Mhuiris (@RMhuiris) reported 9 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.

• 
  Patrick Neylan (@PatrickNeylan) reported 11 minutes ago

  @bt_uk I want to delete an account. Delete, erase, destroy. The account holder is dead. Your website doesn't help here. How do I do this?

• 
  Mark (@Walesguy2) reported 13 minutes ago

  @RSh234 @bt_uk @bt_uk are shockingly bad.

• 
  Sem Essessi (@SemiEssessi) reported 13 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  Choppaloppadingdong (@ScottWi28968286) reported 15 minutes ago

  @bt_uk want to remove landline from package, told on BT chat Ok but I have to pay £9.99 for a “Hybrid Connect” device which I don’t want or need, as a new broadband package has to be created and they must send this thing out?! I only want to cancel landline!! Anyone else had this

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 16 minutes ago

  @bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.

• 
  Warren Peters (@wizza_wozza) reported 21 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  lauren. (@cyberbeautiful) reported 22 minutes ago

  Why do you never answer the damn phone!?! @bt_uk

• 
  Ian Robson (@GFX2001) reported 23 minutes ago

  @bt_uk What is the point of having different methods to Contact BT if the ONLY method that can resolve a problem is a Telephone Number you must call!