BT (British Telecom)

BT (British Telecom) Outage Report in Kingston, Moray, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kingston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kingston, Moray, Scotland 11/15/2025 10:15

November 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Buckie and Elgin.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuckie Wi-fi
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomKeith E-mail
United KingdomElgin Phone
United KingdomElgin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kingston, Scotland

Latest outage, problems and issue reports in Kingston and nearby locations:

  • MikeOgg18 Mike Ogg (@MikeOgg18) reported from Elgin, Scotland

    @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jbrill49 James Brill (@jbrill49) reported

    @bt_uk Not being fixed till the 10th is not good enough when we are encouraged to work from home and we cant that's a whole village down as well.

  • AndrewW52085286 Andrew Walker (@AndrewW52085286) reported

    @owen4d @bt_uk im facing exactly the same issue, being told its an EE network issue, did you get any solve? Ps also waiting on full broadband installation and in a poor 4G area, again worked for a week then stopped!

  • BeckyDibb Becky Dibb (@BeckyDibb) reported

    @bt_uk Want to keep people connected? Try fixing the faults of your current customers!! Promise everything and do nothing seems to be the BT way! Over a week with no service!!

  • goatteeboy Ian Price (@goatteeboy) reported

    @bt_uk Is there a problem with outbound email?

  • meikiecakie Meikie (@meikiecakie) reported

    @bt_uk my internet connection is terrible at the moment. Every time it rains heavily the whole area gets terrible connection or goes completely. Sort this out.

  • ImJustMeTee T (@ImJustMeTee) reported

    @bt_uk 3:00AM my internet has been down with no one to support or help, yet the app is telling me everything is fine 😩

  • Hayleygrans Hayley Granston (@Hayleygrans) reported

    @bt_uk Ofcom confirmed you have breached the regulations at the highest level concerning my line. I ring daily but still have no broadband, landline or TV despite being a loyal customer for 15 years. How do I get this escalated? #philipjansen #adamcrozier

  • greeny2009 Chris Greenwood (@greeny2009) reported

    @bt_uk I’m suffering an outage in the BB11 postcode. Any issues?

  • olivergrady Oliver Grady (@olivergrady) reported

    Hi @bt_uk is the internet down in SE6? My router has orange light and switching on and off hasn’t helped.

  • BeckyDibb Becky Dibb (@BeckyDibb) reported

    @bt_uk problem reported over a week ago! Sky fixed their line after 1 day. You are now on day 9. 3 sets of engineers and still no service. No call backs or updates either. Terrible customer service!!