BT (British Telecom) outages and service status in Kingston, Scotland

Problems in the last 24 hours in Kingston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Kingston, Scotland

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Janet Donnelly (@celebrantjanet) reported 2 minutes ago from Kingston, Scotland

  @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

• 
  Claire Frost (@CLHPhysio) reported 8 minutes ago from Elgin, Scotland

  @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

• 
  Mike Ogg (@MikeOgg18) reported 28 minutes ago from Elgin, Scotland

  @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

• 
  Paul Davies (@F1morkPaul) reported 31 minutes ago from Elgin, Scotland

  Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 35 minutes ago from Elgin, Scotland

  Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Janet Donnelly (@celebrantjanet) reported 37 minutes ago from Kingston, Scotland

  @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 42 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

• 
  Paul Davies (@F1morkPaul) reported 43 minutes ago from Elgin, Scotland

  Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 43 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Claire Frost (@CLHPhysio) reported 47 minutes ago from Elgin, Scotland

  @bt_uk please review your messages! Poor service standards again!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asif Rana (@HounslowParking) reported 5 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  Nicola Wenman (@nicolawenman) reported 9 minutes ago

  @btbusinesscare hi all - are there broadband outages today SO52 area? Our offices are reporting the internet down so all employees have left. I need to know if this is a known issue or a localised issue. I have logged online and the website isn’t working where you check status?

• 
  Chris Fletcher (@Get_Fletch) reported 10 minutes ago

  @bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning

• 
  Chris Fletcher (@Get_Fletch) reported 10 minutes ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  JARVIS (@grantjarvis666) reported 17 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  Simon (@thfcsimonm) reported 18 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  John Upham (@jeupham) reported 21 minutes ago

  @WeAreOpenreach OR sent a text this am saying my fault had been FIXED. However, the landline is STILL dead and has been dead since March 10th. I live alone and am a pensioner. @bt_uk @Ofcom Help!

• 
  David Banner (@DavidB25778) reported 23 minutes ago

  @bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.

• 
  The Canine Behaviourist (@cbehaviourist) reported 23 minutes ago

  .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

• 
  Deborah Bebbington (@DeborahBeb1o5) reported 28 minutes ago

  @bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk