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BT (British Telecom)

BT (British Telecom) outages and service status in Kingston, Scotland

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kingston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Kingston, Scotland

Latest outage, problems and issue reports in Kingston and nearby locations:

  • celebrantjanet
    Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • celebrantjanet
    Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • MikeOgg18
    Mike Ogg (@MikeOgg18) reported from Elgin, Scotland

    @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

  • 2m0sql
    Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • CLHPhysio
    Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • F1morkPaul
    Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • 2m0sql
    Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • CLHPhysio
    Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • 2m0sql
    Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • F1morkPaul
    Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Epsom1780
    GerryC🏇🏾 (@Epsom1780) reported

    @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!

  • Walesguy2
    Mark (@Walesguy2) reported

    @bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?

  • andy_carson101
    andy carson (@andy_carson101) reported

    @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

  • sundaygirl851
    Claire🌹 (@sundaygirl851) reported

    @bt_uk I know but he's put off by getting nowhere recently and i am not at home with him. What else could be a problem? He has tried putting new bt SIM in and turning phone on/off but no joy.

  • SushiWolfo
    Alice (@SushiWolfo) reported

    @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package

  • Phillip16484278
    Phillip Thompson (@Phillip16484278) reported

    @bt_uk I’ve been a BT customer for many years. It would appear you value new customers rather than retaining new ones. There’s a monthly difference of £5. Rather lose a customer I would think that you would match the price. Apparently not. Crazy business model.

  • HelenWakelam
    Helen Wakelam (@HelenWakelam) reported

    @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

  • Magellanic80
    Miss🐧Magellanic🐧 (@Magellanic80) reported

    Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.

  • boomshanka2u
    boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported

    @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!