BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

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The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 12/15/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • MikeOgg18 Mike Ogg (@MikeOgg18) reported from Elgin, Scotland

    @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BibblesTheKid Bibbles (@BibblesTheKid) reported

    @TheRunningManZ @bt_uk Direct debit, wait until they chance you for a payment then come to some sort of agreement with them then because at this point real people will actually talk to you as they want the cash you owe, at the moment your paying so they don't give a ****.

  • FionaPizzey Fiona Pizzey 🌻 💙 (she/her) (@FionaPizzey) reported

    @bt_uk Thanks, but last time I had DM convo with BT I was assured IT engineer would visit… then nothing…..My Dad was beside himself. He can’t remember that we’ve told everyone that our landline is still broken😞

  • nickynackynoo nickynackynoo (@nickynackynoo) reported

    @bt_uk No landline since last Fri, intermittent broadband, meant to be fixed Weds 2nd. Every time I speak to call centre staff, different info given. Still no fix. How do I work from home??!

  • alk600 Angie Lincoln-Kemp (@alk600) reported

    @bt_uk Of course it hasn’t been resolved - everything we’ve ever recorded has now been deleted! Totally inept support

  • BaffoMoretti Brizio Patrizio diCrafforto (@BaffoMoretti) reported

    @bt_uk Launches any version fo NF I have, and asks me to sign in/reactivate. There is no apparent linkage to BT, no confirmation that it'll fall under BT billing as promised, and TBH, it's all irking me because your colleague sold me a dead rubber.

  • Juleskelly67 Julie kelly (@Juleskelly67) reported

    @bt_uk second appointment no show so far but tech experts. One was due on 28th to connect. Box is now not working spent hour online been without tv since. Time to say #goodbye hello sky?

  • alk600 Angie Lincoln-Kemp (@alk600) reported

    @bt_uk Husband has already raised a complaint but it’s totally pointless as we can’t get any of our recordings back. Suggest your support staff need some training

  • SaintHarls Harley 🏍️ (@SaintHarls) reported

    @bt_uk Of course it didnt! The TV box isn't that good! Had to illegally stream it & even that the quality was poor because BT Broadband in the house is slightly worse than when we had Virgin Media

  • TimeCertainRace TimeCertainClock (@TimeCertainRace) reported

    @rpiper14 @btsport yes fair but better to go superview in the future then u dont have to worry. iv had the same issues with eurosport and motortrend with wtcr and wec and supercup.

  • TappyGallup Evie Gallup (@TappyGallup) reported

    @bt_uk wifi has been down for two weeks since the storm. Have been told four different dates for when our wifi would be fixed and none of them have happened. I implore anyone reading to never ever take out any contract with bt. They don’t care about their customers at all.