BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 11/20/2025 09:35

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Forres and Elgin.

Loading map, please wait...
City Problem Type Report Time
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomElgin Phone
United KingdomElgin Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellR13 Russell (@RussellR13) reported

    @bt_uk The only message I've had is an email telling me my bill is now ready. It's *************** to be honest, telling me the bill is ready for a service I'm not getting, and that doesn't look like being fixed anytime soon, and no communication as to what's going on.

  • Jcraft153 Jcraft (@Jcraft153) reported

    @bt_uk Apparently this IS the speed I'm supposed to be getting. It took 2 weeks on the phone to your customer support to get this connection when you failed to provide my fttp connection on schedule and chose to cut my existing internet connection.

  • TheSimonRoberts Simon Roberts (@TheSimonRoberts) reported

    @bt_uk any issues in wrexham? Internets just stopped working and won't reconnect, red LOS on openreach box?

  • sarabara1973 Sara Waters (@sarabara1973) reported

    @ourcuzmdsplace @bt_uk Me too no internet for 2.5 weeks so far and counting . Absolutely shocking service

  • tweetymike Mike Stead (@tweetymike) reported

    I have spent probably *a dozen hours* trying to get your technology to work over the last week @bt_uk. Our family suffered many frustrating internet disconnections. Are you going to pay me back for those wasted hours? I engaged with your support process and you *ignored me*.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported

    @bt_uk why is my Internet down again ?

  • viper_soe Dave Dixon (@viper_soe) reported

    @bt_uk what is going on with your internet it’s been dropping out all day, now it’s completely gone and to top it all off I can’t even phone customer service because it’s after 9pm 10/10 @bt_uk

  • Queenkatie_ Katie (@Queenkatie_) reported

    @bt_uk This is funny that your internet connection is the worst we have ever had

  • TheSimonRoberts Simon Roberts (@TheSimonRoberts) reported

    @bt_uk Hi Scott, that link is to reset the hub? That won't work as the problem seems to be the Internet into the openreach box before the hub.

  • krists61721 Krists Iesalnieks (@krists61721) reported

    @bt_uk my internet has been lagging constantly since around 3pm, can I know if this is just me or anyone else experiencing problems? I can barely load a webpage and that’s if I’m lucky, and the internet in general has been so slow since September or so, I feel like a turtle :/