BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 01/13/2026 10:25

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wildfoodassoc The Wild Food Assoc. (@wildfoodassoc) reported

    @bt_uk this is your very expensive service

  • sukhdevKandhola Sukhdev Kandhola (@sukhdevKandhola) reported

    @kirkdawes @bt_uk @bt_uk I have this too. However the BT engineer didn’t test it. When I switch my main router off, I had expected the EE Hybrid connect to kick in. But it doesn’t… it seems it’s only useful in the event of a BT service issue - and not much use for other events such a fusing.

  • youreaquim #Aberfan 🥺 (@youreaquim) reported

    @bt_uk Why are your full fibre services neutering the upload speeds? It's FTTP, there is no genuine reason to NOT give 500 up and 500 down on a fibre networks.

  • wilsondan Dan Wilson (@wilsondan) reported

    @ConnaireMcG @btsport Rest assured that a well paid BT exec trousers an eye-watering bonus for delivering on customer satisfaction!

  • LFC_Nino Nino LFC (@LFC_Nino) reported

    Another company who loves to take money but has poor customer service. @bt_uk Gave my notice on 17th Jan.. 30 days.. due to terminate on 17th Feb. They have just sent me a bill for Feb and March and guess what.. double what I have been paying.

  • Rebeccaehunt77 Rebecca Hunt (@Rebeccaehunt77) reported

    @bt_uk I dispute you’re trying to help the older generation. My father at 93 had new phones recommended by you in order to prevent scam calls. Didn’t work. And now he’s being charged for these scammers. In a world of algorithms why can’t you stop these menaces?

  • Ngonge69JOHN JOHN WHITE (@Ngonge69JOHN) reported

    Blimey, BTSport's results service is childish garbage, isn't it?

  • GitGudDandy The Dandy Highwayman 💛🤍💜🖤 (@GitGudDandy) reported

    @bt_uk Hi BT, we've had an email saying we contacted you about an issue with our broadband service, and an engineer has resolved the problem. We didn't contact anyone, and no engineer has been to our property. Explain please?

  • thomasjowendy Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • HopleyWilliam William Hopley (@HopleyWilliam) reported

    @btsport sort your **** out! Stop running adverts through the first minute of a round! People pay for this ****!