BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

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The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 02/01/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin.

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City Problem Type Report Time
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseAnkersLD Louise (@LouiseAnkersLD) reported

    @Guest909 @MoneyTelegraph @bt_uk It's a Openreach "systems issue" - not sure I accept this from Openreach given I was told a new route had to be made before. I reckon I was in someone's KPI "red column" at BT Openreach so suddenly the install got moved back a week and now it's a "systems issue" hmm.

  • ilkermutlu Ilker Mutlu (@ilkermutlu) reported

    Four support chat sessions, 2 scheduled engineer visits (with no one coming over), @bt_uk is still unable to provide broadband connection to my flat in the middle of London. It has been 8 days and counting. Anyone have a broadband provider recommendation other than BT?

  • nutmegnige Nigel (@nutmegnige) reported

    @btbusinesscare It needs escalating above her. What’s the point of sending an openreach engineer when the DP isn’t even close by to connect to! No one at @btbusinesscare has actually listened or understood the issue. Get someone involved who will actually deliver!

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • stonealana_ alana (@stonealana_) reported

    @bt_uk my mum took a day off specifically for your workers to come and they never came. No replies to messages and this is the second time. Awful awful service

  • ChrisHa92822089 Chris Hall (@ChrisHa92822089) reported

    @R055JM @bt_uk Just had this from Parcelforce. "Hi Chris, our tracking indicates there were two parcels due to us under the consignment number ZM64***** 002 was delivered yesterday 14/12/20 however, 001 has not been received into our network from the sender so you will need to contact BT"

  • Ashsomewhere ebayforme (@Ashsomewhere) reported

    @bt_uk BT/open reach - worst customer service in the world!

  • ejknight1973 Emma (@ejknight1973) reported

    @bt_uk Complete rubbish!!! Had issues since last Friday no connection. Got sent out a mini hub which is worse than dial up. Awaiting an engineer. Really not impressed by the service at all .

  • danmaunick Daniel Maunick (@danmaunick) reported

    @bt_uk Hi @bt_uk can yoh let me know if there is a broadband area fault in Carluke ML8, can only do a service check with a landline number which we don’t have!

  • Unknownoccupant Just Steve (@Unknownoccupant) reported

    @btsport @FootieBlackList Do I publicly have to complain for someone in your company look in to my issue? I’ve been charged for something I’ve not asked for and I’m trying to get the money back yet no one seems willing to help and I keep getting passed btw departments.