BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

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The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 12/21/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

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City Problem Type Report Time
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnistwitted JohnnyBeGoode (@Johnistwitted) reported

    So frustrating that #BT closed my road causing huge disruption and did not send any engineers to connect broadband to my property. No phone call, notice of rescheduling, just a useless smarthub that I can't use. @bt_uk Please sort this? It's been 8 months of poor customer service

  • harryblurt2 Harrison Blurtwhistle (@harryblurt2) reported

    @bt_uk I had an engineer round this morning and the service was excellent. Who can I contact to pass on feedback?

  • Jennyyesitsme Jenny (@Jennyyesitsme) reported

    @bt_uk Absolutely terrible service. I have been having issues for over a year and it's still not resolved. I have waited in 3 times- no engineer. #terrible #formalcomplaint

  • seanhandle Sean Handley 🇪🇺 (@seanhandle) reported

    @bt_uk Hello. We received a new hub from BT a while ago and were asked to return our old one. It seems the wrong one was returned (the new one!) and we still have the old one. Can you help?

  • froakiethroat froakiethroat (@froakiethroat) reported

    @bt_uk Hi there, reported an issue yesterday with your fault tracker on the website (internet is down, router flashing purple). Received confirmation email and text but when I go to the site today, I can’t see a fault logged under my account. Should I resubmit the fault?

  • palmer_conrad Conrad Palmer (@palmer_conrad) reported

    I've upgraded to Ultrafast - using @WeAreOpenreach FTTP - from Superfast - FTTC - I now get download speeds between 5mbps & 45mbps. Not happy. Reported to @bt_uk a few weeks ago, still waiting for service to improve to the speeds that I am paying for.

  • HUM4N_831NG HUM4N_831NG (@HUM4N_831NG) reported

    @bt_uk your "service" is APPALLING!!! Sick of it!

  • dhoworth1 David Howorth (@dhoworth1) reported

    . @virginmedia I am receiving calls on my virgin landline from this number 01722 505626 advising me of known issues with my virgin router. When I called back this number as I suspected a scam it went to a @bt_uk voicemail!! Can you block the number?

  • lee_o_85 lee o (@lee_o_85) reported

    Well what a surprise @bt_uk closing off my complaint without actually contacting me to see if I’m happy. I do believe I said this would happen!! In anything but happy. But they don’t actually care about their customers

  • gvelondon GVE LONDON (@gvelondon) reported

    @bt_uk absolutely shocking service, you cancelled our phone and net contract by accident, now 2 weeks wait to get reconnected. 0 care whether you keep the client or not 😡🤯