BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 01/08/2026 09:20

January 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cproctoruk Chris P (@cproctoruk) reported

    Hey @SkyHelpTeam what do I get for my internet being cut off for 9 days and counting? My neighbours with @bt_uk got sent a free mini hub for theirs being down! Looks like they know how to look after their customers

  • aandrewdixon Andrew Dixon (@aandrewdixon) reported

    @btbusinesscare So to get an update on a fault you want me to raise a complaint? Seems a bit of a strange way to go about it.

  • BeesleyPenny Penny Beesley (@BeesleyPenny) reported

    @bt_uk As a business customer I am appalled with the customer service we have received from BT for over a year we have not been able to use our handset and have been passed from one csr to another and with no resolution whilst still holding up our end of the contract

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @bt_uk Thanks @bt_uk better service in one tweet than 6 phone calls with @Plusnet

  • MikeyDF27 Mike DF (@MikeyDF27) reported

    @bt_uk My landline isn't working. Can you help, thanks.

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk is anyone going to help me? Or will I just accept the pathetic DMs?

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @bt_uk @BT how long would it take for me to get internet from you? @Plusnet have let me down massively!

  • richard_fortune Richard Fortune (@richard_fortune) reported

    Hi @bt_uk, my broadband and landline have just stopped out of the blue. I reported this and your service has checked the line, declaring there is a fault. You texted to say you AIM to fix by midnight on the 9th November! No you need to sort this now in the next 4 hours.

  • LiesleyWiesley Liesl (@LiesleyWiesley) reported

    @bt_uk please explain why your engineer didn’t turn up yesterday to fix my broadband issues and then after arranging another appointment for this morning it is once again cancelled by you! I’m sick of talking to robots and need this resolved ASAP!

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk why is it taking so long for you to fix the damage your services team have done? I’ve had not internet or phone since the 13th October and all I get is an update to tell me you’ll update me soon? BT are shocking!