BT (British Telecom) Outage Report in Elgin, Moray, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Elgin come from postal codes IV30.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Elgin, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Elgin, Moray, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.
| City | Problem Type | Report Time |
|---|---|---|
 Elgin |
Internet | |
| Elgin |
Phone | |
| Forres |
Internet | |
| Forres |
Internet | |
| Elgin |
Wi-fi | |
| Elgin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Elgin, Scotland
Latest outage, problems and issue reports in Elgin and nearby locations:
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Janet Donnelly
(@celebrantjanet) reported
from
Kingston, Scotland
@bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.
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Claire Frost
(@CLHPhysio) reported
from
Elgin, Scotland
@bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman
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Claire Frost
(@CLHPhysio) reported
from
Elgin, Scotland
@bt_uk please review your messages! Poor service standards again!
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Janet Donnelly
(@celebrantjanet) reported
from
Kingston, Scotland
@bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Orme
(@ormeemily) reported
@bt_uk I am moving house and wish to take take my fibre connection with me. I know fibre is available but BT staff keep saying computer says no. My new address is known as 3 separate addresses. This is the problem. No-one will look into why this is, 5 phone calls and getting no-where.😡
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Nick Buckley
(@nickjby) reported
@bt_uk Hi Catherine, no that didn’t help. The lists of countries were you can’t make calls or use data don’t include Portugal but they should. I’m here & there is no service at all. I’m using the hotel WiFi to communicate. The minute I go outside the phone is effectively dead.
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Elizabeth Holmes "Content Queen"
(@EA_Holmes) reported
@bt_uk I can't send an email with word attachment. Temporary issue?
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Aston Villa ⚽️
(@AVFCShaw96) reported
@AndyGait @btsport You have friends don’t you; Did you fail on English so you have to practise on here?
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eleanor binns
(@franbinns) reported
@bt_uk Have the engineers been working on this outage, since the 16th January? When was the complexity discovered?..it’s not good enough. My patience is wearing thin.
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The Rambling Runner🏃🏴
(@RamblingRunning) reported
And is if that wasn't bad enough, all the time that I'm trying to cancel my broadband, the service agent kept trying to upsell me on my phone package to get even more money out of me. Maybe @BTCare could have used the extra money on some customer service training for their staff
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Chris Malkin
(@chinny20102016) reported
@btsport Sort the sound issues out, joke
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lauren
(@laurenmells) reported
@bt_uk you guys are beyond shocking customer service , engineers the lots SHOCKING , internet connection bad beyond words !!! Talk about causing stress I’ve spoke to bt on the phone more than my own family , waste of my time !!!!
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Nick Buckley
(@nickjby) reported
Just arrived in Lisbon, Portugal & my phone with @bt_uk #BTmobile BT mobile can’t pick up a local network. No roaming possible. No data, no calls or texts, nothing. How **** is that? The website says roam like home, they having a laugh. Bugger!
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The Rambling Runner🏃🏴
(@RamblingRunning) reported
Seems being a longstanding customer means absolutely nothing to @BTCare, so be careful if they offer you an upgrade only costing a few pounds more, because you will be stuck with it.