BT (British Telecom) outages and service status in Elgin, Scotland

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

• 
  Claire Frost (@CLHPhysio) reported 1 minute ago from Elgin, Scotland

  @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

• 
  Janet Donnelly (@celebrantjanet) reported 15 minutes ago from Kingston, Scotland

  @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 20 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

• 
  Mike Ogg (@MikeOgg18) reported 26 minutes ago from Elgin, Scotland

  @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 34 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 37 minutes ago from Elgin, Scotland

  Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Claire Frost (@CLHPhysio) reported 37 minutes ago from Elgin, Scotland

  @bt_uk please review your messages! Poor service standards again!

• 
  Paul Davies (@F1morkPaul) reported 46 minutes ago from Elgin, Scotland

  Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

• 
  Paul Davies (@F1morkPaul) reported 53 minutes ago from Elgin, Scotland

  Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

• 
  Janet Donnelly (@celebrantjanet) reported 58 minutes ago from Kingston, Scotland

  @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bukhtiar shah (@imbukhtiar) reported 10 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  Nix's (@nickinoonoos) reported 12 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Deborah Sacks (@deborahsacks) reported 12 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Rainbow Highlands (@Rainbow_Int) reported 12 minutes ago

  @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬

• 
  mark stratford (@stratfordmark) reported 15 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  Melindi Scott (@melindiscott) reported 15 minutes ago

  @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

• 
  Brain Freeeze (@ItsHWC) reported 15 minutes ago

  @bt_uk is officially the worst internet in the UK We’re paying £80 per month for a laggy internet connection where you can’t even watch a simple stream. I will be calling up to cancel tomorrow morning It’s ridiculous!

• 
  Clarissa Reilly (@clarescastle) reported 19 minutes ago

  Hello @btbusinesscare I’ve wasted hours of my life, and raised my blood pressure all afternoon trying to connect new Cloud Voice kit and set up an account. You’re the worst in the world. I can’t believe I’ve been stupid enough to sign up with you again. All that time and kind telephone help, and still unable to log in. If I still drank I’d be hitting the brandy.

• 
  Tobes (@theGrimey) reported 24 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  CGS Technology (@cgs_uk_com) reported 27 minutes ago

  @btbusinesscare we have had such a poor service with BT, when you ring up to cancel they don’t let you go pass there indian call centre. We have switched the service off but they still want to charge us for a service not in use for months. I do not use bt business broadband