BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 01/12/2026 08:35

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _davidhansard David Hansard (@_davidhansard) reported

    There is no technical support if you buy a @bt_uk cordless phone and think there might be a fault with it. Their website help is only for broadband, mobiles etc. They attempt to help but answers provided turn out to be incorrect and based on no technical knowledge of the product.

  • harvhummingburd Harvey (@harvhummingburd) reported

    @virginmedia quality customer retention??? Looking to reduce my monthly cost and take channels off and get offered the same price as I am paying for a reduced package. Then get a second offer with a massive £7 per month reduction. @bt_uk or @SkyUK here I come!!!

  • cecilia83311624 Cecilia Russell (@cecilia83311624) reported

    @bt_uk Well I have been trying to get help from BT for weeks. On the Isle of Iona, my house has intermittent phone line and no WiFi. You keep telling me there is a problem outside my house but no engineer has come to fix it.

  • LeslieBrown1963 LeslieBrown1963 (@LeslieBrown1963) reported

    @bt_uk Trying to report telephone cables which have been cut to properties in an block of flats. I am not a customer of BT Upto 20 properties affected, can not speak with anyone due to automated service.

  • cmonyelle Carla (@cmonyelle) reported

    Great, internet playing up and then I finally manage to get through to someone and they hang up? @bt_uk really?!

  • CarolKetchley Auntie Carol (@CarolKetchley) reported

    @bt_uk I don't have an account with you, I'm having problems emailing people who have BTinternet & BTopenworld email addresses.

  • paintoolkit2 Pete Moore 🇺🇦 (@paintoolkit2) reported

    @btsport What’s the problem with sound on BTSport 2HD? It’s crackly and pissing me off. It was the same last night 🤬

  • lisahlisalisa Lisah (@lisahlisalisa) reported

    @bt_uk The issue is your timescales. Monday 21st for an incident reported 3pm yesterday. Is that reasonable?

  • DFlixon Daniel Dixon (@DFlixon) reported

    @btsport you app is having a mare......won't load the west indies vs eng. Seems to occur across the whole app. Left with he player but no content. Help!

  • lottywalsham Lotty (@lottywalsham) reported

    @btsport can you cancel the subscription that I asked to carry on for one month for the Ashes please?