BT (British Telecom) outages and service status in Elgin, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Elgin, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- The most recent signal from this area was received May 13, 8:13 PM GMT+1.
- Total Blackout (50%)
- Wi-fi (50%)
The latest reports from users having issues in Elgin come from postal codes IV30 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Elgin, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Elgin, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Elgin.
| City | Problem Type | Report Time |
|---|---|---|
 Elgin
|
Total Blackout | 6 days ago |
|
Elgin
|
Wi-fi | 7 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Elgin, Scotland
Latest outage, problems and issue reports in Elgin and nearby locations:
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Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland@bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.
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Paul Davies (@F1morkPaul) reported from Elgin, ScotlandDay 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk
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Claire Frost (@CLHPhysio) reported from Elgin, Scotland@bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman
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Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, ScotlandEither my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.
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Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland@bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.
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Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, ScotlandEither my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.
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Paul Davies (@F1morkPaul) reported from Elgin, ScotlandSit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !
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Claire Frost (@CLHPhysio) reported from Elgin, Scotland@bt_uk please review your messages! Poor service standards again!
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Mike Ogg (@MikeOgg18) reported from Elgin, Scotland@btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.
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Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, ScotlandEither my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Kydd (@injuredcyclist_) reported@bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now
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Ann Palmer (@AnniePShoreham) reported@bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬
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PT (@philltea) reportedDad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles
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Ann Palmer (@AnniePShoreham) reported@bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.
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ems7 (@ems7) reported@bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.
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Tashtheblade (@TashTheBlade) reported@bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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bakerbird (@cakey12) reported@bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !
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Mo B (@M300bt3) reported@palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk