BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

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The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 11/12/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Forres and Elgin.

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City Problem Type Report Time
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomElgin Phone
United KingdomElgin Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pufftails Anna (@Pufftails) reported

    The earliest they can get any phone service to him is Tuesday. @bt_uk were meant to call us back this morning to let us know more details… nothing! We order his grocery shopping for him over the phone on a Monday, how are we going to do that today? @BTGroup 5/6

  • Pufftails Anna (@Pufftails) reported

    @bt_uk are saying HE placed an online order for a change in service, he didn’t. He is now scared of falling because he has no active emergency care button and no phone contact to family. @BTGroup 3/6

  • oldchina37 Jim Choi (@oldchina37) reported

    @bt_uk no wonder there's no loyalty renewal due all you offer is price increase on home broadband. Yet comparison sites new customers much lower prices higher speeds. Guess I be leaving. #customer retention

  • JackMcA_ Jack McAndrews (@JackMcA_) reported

    Never known a worse customer service department than @bt_uk. Cancelled their order error on 5 occasions, which they refuse to cancel, costing us an extra £35 a month. Also endless promises of refunds and crediting of account. Avoid at all costs people 🤠💩

  • AbdulKgafur Abdul Gafur (@AbdulKgafur) reported

    @bt_uk online payment system down? Doesn't allow me to make a payment

  • NinaBass2 Nina Bass (@NinaBass2) reported

    Usual rubbish customer service from @bt_uk Been locked out of my account online so forced to call. Been holding for 20 mins now. All I want to do is get rid of BT Sport that I pay £20.90 a month for and never watch.

  • Pufftails Anna (@Pufftails) reported

    So still no response from @bt_uk a 92 year old still without a phone and no way of us to contact him by phone. Being fobbed off by lower level customer services. Seriously pissed off. @BTGroup

  • jayking36 Jay King (@jayking36) reported

    @liamgallagher Cancel your @btsport as well Liam . You never get the full season out of that

  • BlueDino38 BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO (@BlueDino38) reported

    @bt_uk Hi, what's going on with your broadband service in the OX28 postcode? Service drops every 5 mins. Started last night after midnight, that's quite common & I assume it's maintenance. But it's still happening now. And yes I've done all the usual things, it's not my router.

  • _hammerbear John (@_hammerbear) reported

    @bt_uk broadband down in London E6!