BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 02/18/2026 12:15

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Internet
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jakebob Jakebob (@Jakebob) reported

    @bt_uk are there outages or problems in the West Wales area? The building I'm in uses BT Internet, and over the last few days the service has seriously degraded in terms of quality. It can't hold a stable connection and has very low data throughput when it HAS a connection.

  • GersGirl20 Ashley. (@GersGirl20) reported

    @Innes1690 @bt_uk Sounds similar to us its constantly going off we thought it was where the cable was that comes into the house but that wasn't the issue n still having same problem x

  • pete398398 Peter Lowe (@pete398398) reported

    @bt_uk do you have a business customer service number that isn't directed out of the UK? I am having issues with an installation the call centre cant help with it.

  • Redfive05ive Billy ‘Speed’King (@Redfive05ive) reported from Grangemouth, Scotland

    @Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.

  • GersGirl20 Ashley. (@GersGirl20) reported

    @Innes1690 @bt_uk There shocking x got someone coming tmoz coz of how bad the broadband is

  • Jakebob Jakebob (@Jakebob) reported

    @bt_uk Thanks, though this method is going to be difficult to use as I'm in shared accommodation and can't get access to the phone number the building uses. I've tried contacting the landlord about it, but figured I might be able to get some help online.

  • WellingsMatt Matthew Wellings (@WellingsMatt) reported

    Looks like telephone scammers are using information @bt_uk are openly leaking about their customers to convince those customers that they work for @bt_uk. They use the "Forgotten your login details?" page to get information about the customer's email address.

  • Innes1690 Claire Innes (@Innes1690) reported

    @GersGirl20 @bt_uk I’ve had problems since February with this. Technical faults on the boxes, having to reset it maybe twice a day. Now Internet is down

  • Jakebob Jakebob (@Jakebob) reported

    @bt_uk Not yet, the landlord themselves seems to be out until the 20th, and the properties company I went through to rent the place has yet to respond to my e-mails about this issue. If I get any more info, I'll try the methods you've suggested. Thanks again.

  • Barristerblog Matthew Scott (@Barristerblog) reported

    @bt_uk, thank you for being here to help. Can you help restore a working broadband service to Bath please?