BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

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The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 02/09/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Internet
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk Thanks Theresa we’ve been through this process so many times DM’s & phone calls for hours on hold. ‘ your appointment is 100% booked’ in writing.. constant reassurances & BT priding itself in customer service… we just want a phone line attached & broadband now @KevFComicArtist

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk We note @guardian consumer has a case over many months where customer was only listened to once Guardian had intervened. …

  • gpduffy44 Gerard Duffy (@gpduffy44) reported

    @bt_uk Fun plans .. guessing when digital voice will stop working again and BT will tell me there is no problem ...

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk ‘•If we don’t activate landline or broadband on the day we promised, you’ll receive £5.25 compensation automatically •Plus you’ll receive another £5.25 for every extra day you have to wait, not including the day your service is activated’

  • SpursGnome65 Kevin (@SpursGnome65) reported

    @JimJones1425 yeah the thieving parasites at @bt_uk want people in our street to pay them £20,000 to install fibre down our street!!!

  • kelly_maitland Maitland '****' Kelly (@kelly_maitland) reported

    @bt_uk I've just cancelled my 700 minutes unlimited package. We don't use the landline much. I accept there is an increase each year, however, this is above the rate of inflation. At the minute rises like this do not help customers already in a difficult position.

  • FieldsyUK Chris Fields (@FieldsyUK) reported

    @bt_uk @WeAreOpenreach So, we’re now FIFTY days overdue on my fibre upgrade with the only visible change being that you cut my previous FTTC connection off. Can somebody who knows what on earth the problem is please pick up the phone, call me and explain the reasons urgently?

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @heathertweed @bt_uk I've currently only been on the phone to BT for 11 minutes. Chicken feed. This will take at least 35 mins, usually 50 mins. After which they agree an appointment weeks away which then never happens. This will keep happening, you can smell it.

  • Nadine80508285 Nadine (@Nadine80508285) reported

    @bt_uk Hello, I’m having trouble claiming my reward card online. When I click on claim reward I am taken to My Rewards page and it asks me to choose my account as I have 2 showing. The 1st account shows I have nothing to claim and when I click on the 2nd account nothing happens.

  • andree_frieze Andrée Frieze 💚🌍🐝🌳🔯 (@andree_frieze) reported

    hi @bt_uk I have ward residents in #Ham @lbrut without #broadband. They've been told it won't be restored until 1st May. This is not acceptable - elderly & disabled people living on those streets cannot be left without the internet for nearly 3 weeks. Please speed up this fix.