BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 12/08/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Forres and Elgin.

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City Problem Type Report Time
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomElgin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • MikeOgg18 Mike Ogg (@MikeOgg18) reported from Elgin, Scotland

    @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lippyduck lippyduck (@lippyduck) reported

    @bt_uk OK thanks but the suggestion in the pop-up is that there's a discount for people without broadband and the person couldn't help with that. Where can I get more information please?

  • MissSpeedPE Miss Speed (@MissSpeedPE) reported

    @bt_uk how can I check my wifi service status without a landline as we don’t have one. Our wifi is down

  • MichaelOglesby Michael Oglesby (@MichaelOglesby) reported

    @BTCare Can you help please? Looking for the telephone number of the Retention Team to discuss my products and contracts.

  • Dee_Cab1 Cabmerlot (@Dee_Cab1) reported

    @bt_uk Would like to say I’ve just received excellent customer service from Janine and James. Very much appreciated

  • BratislavaBrit James (@BratislavaBrit) reported

    @bt_uk Hi Clare, I have done that three times and nothing has arrived at the selected address. Now I’m sent mails threatening to charge extra for non-return… but I never got a return bag.

  • pendolinodriver WaspInABottle (@pendolinodriver) reported

    if this is you 01912614096 @bt_uk why do you hang up when i answer or is it scam i need to block

  • MHalczuk halcz (@MHalczuk) reported

    @btsport the fact that you got next to nothing of Premier league games is very poor. You also keep it quiet on purpose. Including broadband I pay nearly £80...for what for ufc - the only value decent thing you have.

  • NatashaReilly Natasha-Scarlett (@NatashaReilly) reported

    @bt_uk Hey, I've DM'd you and am still struggling with the same issue as yesterday. Took 90mins and 3 advisors to tell me they couldn't help because your system was down. Promised to call back today. Still haven't heard anything.

  • a_rankin1 KT3_Villan (@a_rankin1) reported

    Have a season ticket and a subscription to @SkySports @btsport and @PrimeVideo but can’t watch my team tonight because of outdated blackout rules designed to protect 3pm Saturday games and bloody train strikes! Ridiculous Britain (Anyone got a good stream?) #AVFC #UTV

  • blablab38357550 blablabla (@blablab38357550) reported

    @bt_uk Dont really want to put that stuff in a twitter message. But its the co168ns area. That should be enough. Neighbours is down too so its a you problem not ours