BT (British Telecom) Outage Report in Elgin, Moray, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Elgin come from postal codes IV30.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Elgin, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Elgin, Moray, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.
| City | Problem Type | Report Time |
|---|---|---|
 Elgin |
Internet | |
| Elgin |
Phone | |
| Forres |
Internet | |
| Forres |
Internet | |
| Elgin |
Wi-fi | |
| Elgin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Elgin, Scotland
Latest outage, problems and issue reports in Elgin and nearby locations:
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Claire Frost
(@CLHPhysio) reported
from
Elgin, Scotland
@bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman
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Janet Donnelly
(@celebrantjanet) reported
from
Kingston, Scotland
@bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.
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Claire Frost
(@CLHPhysio) reported
from
Elgin, Scotland
@bt_uk please review your messages! Poor service standards again!
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Janet Donnelly
(@celebrantjanet) reported
from
Kingston, Scotland
@bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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Carl Robinson
(@carl_rob68) reported
@bt_uk do you think ringing 3 times in 3 minutes while people are working from home is good customer care. When I answered to tell the person I was in a work meeting they continued to try and discuss my contract. I ended up having to hang up.
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Thomas Glazebrook
(@tomglazed) reported
Great to wake up to no broadband because it seems @bt_uk transferred my landline from @EE prior to equipment being ready because @OpenreachHelp can’t install due to lockdown: even though my new service will not be on the landline! Even the external work isn’t done yet...
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Nikki_pencilledin
(@DicehardN) reported
@bt_uk I've lost a job. I've lost a wage we DESPERATELY needed. We have no money and no work and now I need to use my mobile data so my kid can learn I'm a social media manager. This is not acceptable especially to a long term customer. We had the gall to make a change and here we are.
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WorldofColour
(@MermaidsWeb) reported
I am now facing having to cancel #MentalHealth treatment that I have been waiting two years for because @bt_uk can’t sort out a simple broadband swap over - all treatment being done via teams due to #COVIDー19 & #BT just don’t care @MindCharity just can’t take much more
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Mrs Popsicle
(@mrs_popsicle) reported
@bt_uk three weeks of lies and this morning I find out openreach HAVE NOT applied to the council to do the work needed to fix my elderly mums phone. Was told this happened weeks ago.
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Catherine Smith
(@CatherineHSmith) reported
@anna55806428 @bt_uk @Portal_Queen The service is awful. I can’t even home school my children using the 1mbs service we have. They don’t care though! As long as they have your money.
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Maths Teacher
(@MathsTeacherKYP) reported
Just had a phone call, supposedly from @bt_uk saying the internet is going down, all over the UK, in 2 hrs time - and they provide internet for everyone! Since we are with @virginmedia I suspect a scam!!! Anyone else heard anything?
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Joanna Susskind
(@joannasusskind) reported
@btbusinesscare I’ve been on WhatsApp for 1 hour now and darent hang up. If it’s not replacing our fibre bb then being charged DOUBLE for just the dongle, no phone line and most basic service is outrageous. I’m also being charged for kit I was told would be FOC!!!!
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Joanna Susskind
(@joannasusskind) reported
@btbusinesscare Sadly they’re not helping. I’m being charged £85 for overspend on data. We no longer have a business premises and your dongle is so slow I cannot WFH... Please escalate and help. Small businesses can’t survive like this.