BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 01/10/2026 11:25

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • MikeOgg18 Mike Ogg (@MikeOgg18) reported from Elgin, Scotland

    @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thattnicholls Nicholls (@thattnicholls) reported

    Hello @bt_uk would it be possible to train your engineers to be more aware of birds nesting in roofs when they do work please? You replaced a wire at our neighbour’s house and now swifts are having trouble getting to their nesthole as the new wire blocks the way to it. Thanks

  • JonnyMCFC JonnyS (@JonnyMCFC) reported

    Nothing like biased commentary @btsport Good job I don't pay for this ****.

  • sircoynie Sircoynie (@sircoynie) reported

    @bt_uk Haha, I have had absolutely no response. So your social team are ignoring these issues just like your forum team. Awful awful support @bt_uk

  • ArtsWellCIC Arts Well (@ArtsWellCIC) reported

    @bt_uk No Internet here in Falmouth. Is there an outage?

  • Robynlbarnett Robyn Barnett (@Robynlbarnett) reported

    @bt_uk Help! I'm supposed to have the engineer coming to set up my broadband and phone line today, but i've been admitted to hospital and it says i'm too late to change it.

  • t2nafish Charlie Parkes (@t2nafish) reported

    @virginmedia The second Sky/BT upgrade the fibre in my area I’m off. Your broadband is the worst I’ve ever had. Always disconnecting and just crap! I would imagine most people feel the same way. #skybroadband #bt_uk

  • WombleReturns Womble Returns💙 (@WombleReturns) reported

    Weird when out of contract & I report a fault that was repeating for weeks to @bt_uk it can only be fixed by signing a new contract & getting new equipment with engineer visit. Visit & equipment happens next week but look! Suddenly no fault. Does a new contract fix hardware?🤔🙄

  • DanielsJet Jeanette Daniels (@DanielsJet) reported

    @bt_uk switched to BT fibre on 17th May. Called the engineer in the morning. He said he was in a queue for some cable to do the job. He called 2 hours later to say there was no cable and he can’t complete the job. I have no internet, vulnerable & desperate!! Nobody answering at BT! Help

  • rgardom1 Dodge (@rgardom1) reported

    @MCFCworld @btsport Both beyond ****

  • _Cartz_ _Cartz_ (@_Cartz_) reported

    And the Daft **** ref on @btsport said his leg was bent so not bad. No point having the refs on they talk absolute shite.