BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 04/19/2025 05:15

April 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Internet
United KingdomElgin Internet
United KingdomElgin Wi-fi
United KingdomForres E-mail
United KingdomElgin Wi-fi
United KingdomElgin Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

  • MikeOgg18 Mike Ogg (@MikeOgg18) reported from Elgin, Scotland

    @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyJClark83 Emily Clark (@EmilyJClark83) reported

    As usual, #btcare couldn’t give a **** about loss of earnings, no phone line, no broadband, children not being able to do homework. On top of the fact I’m a single disabled person with no mobile service in order for my children to call an ambulance if I have a seizure….

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    @bt_uk Yeah, thing is that isn’t a thing I have received, fee free to check your sent mails, there will be a log. Can you explain why advertised renewal speed is lower than the speed advertised for the same address but a new customer then?

  • EA_Holmes Elizabeth Holmes "Content Queen" (@EA_Holmes) reported

    @bt_uk Is there a problem with webmail? Emails not loading. Many thanks.

  • marc_webster Marc Webster (@marc_webster) reported

    @BTCare I have been a #BT landline and broadband customer for over 25 years, now out of contract and my ‘special deal’ for such loyalty is… exactly the same price to renew, yet new customers achieve better deals #makesnosense

  • iain_cardwell Iain Cardwell (@iain_cardwell) reported

    @bt_uk I am now into day 29 without broadband. A previous DM from yourselves stated the fault would be fixed on 5 July. As this date has now passed do you or Openreach have any update or reason to substantiate why my broadband service has not been resumed.

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    Both peak download speeds and "stay fast guarantee" speeds have been reduced. @bt_uk is this an error, or are you trying to piss down my neck and tell me it's raining?

  • rebeccasmith141 Rebecca Leigh (@rebeccasmith141) reported

    @bt_uk my mum keeps getting bills from you on her email address for a different customer (address revealed). never fixed despite calling you multiple times. Obv a GDPR breach that you either can’t fix, or cba to fix. Considering writing to the customer bc nothing else works 🤯🤯

  • dodgyvictorians Dr Rosemary Hannah (@dodgyvictorians) reported

    @bt_uk Yes we have. It seems our problem with Wi-Fi calling is currently common. It’s the second time in less than three weeks.

  • kdey Moodles & Boodles 💎 (@kdey) reported

    @bt_uk Waa quoted £60 as needed 2 aerials,but you waived this fee,unfortunately you cant install them for 2 weeks but wanted her to pay for the contract starting 28th june,even though the aerials are not in place,so she had to cancel entire contract unfortunately.

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    @bt_uk Yeah you’re not reading the words I’m writing, look at the screenshots, stop reading off a script. Screenshot 1 shows what you offer to a new customer at my address. Screenshot 2 is what you currently guarantee me. SC 3 is my renewal.