BT (British Telecom)

BT (British Telecom) Outage Report in Elgin, Moray, Scotland

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The latest reports from users having issues in Elgin come from postal codes IV30.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Elgin, Moray, Scotland 12/28/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elgin, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin and Forres.

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City Problem Type Report Time
United KingdomElgin Phone
United KingdomForres Internet
United KingdomForres Internet
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomElgin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesAnnwen Annwen Jones OBE 💙 (@JonesAnnwen) reported

    Thx @bt_uk for excellent service today. Broadband problem over wkd - booked engineer - problem seemed to resolve itself - call-out cancelled - engineer called anyway & said she detected a fault on the line & slow speeds. Fixed with minimum disruption & grt customer service 👏

  • OriginssUK Origins ⭐️⭐️ (@OriginssUK) reported

    @bt_uk I’ve ordered a PS5 today but used the wrong email, I have emailed the support team but had nothing back yet(understandably) it’s also stuck on a security check? How long does that take?

  • OliB10 OliB (@OliB10) reported

    @btsport trying to cancel my contract and it takes 2 people to put me on a "short" 15 minute hold to "See what you can do for me". I get that the longer you leave me on hold the more likely I hang up and you don't have to cancel, but it's a shocking way to treat your customers.

  • 134grassy grassy (@134grassy) reported

    @bt_uk Interesting, internet use at an all time high and you have problems? Or just burying bad news?

  • StokieNI Rick (@StokieNI) reported

    @bt_uk Don’t really want to grass the guy up doing his job, but just stop cold calling any customer at half 7, when you have already text them the same day about something else. You’re an IT company, stop acting like PVC salesmen. Managed to finish my fish and chips just find thanks.

  • rah10is Rebecca 🌈✊🏿💙 (@rah10is) reported

    Why is @btsport more expensive when you want to add it on its own than if you have broadband and tv? We can’t have by broadband where we live as the internet speed is too slow, much slower than @virginmedia We have tried in the past and it’s failed….. seems like a rip off to me

  • JenniferSpragg Jennifer Spragg (@JenniferSpragg) reported

    @bt_uk you want me to return my broadband equipment but there’s nowhere when I login to request a return bag

  • MarkbrumLFC Mark Bridgewater (@MarkbrumLFC) reported

    @bt_uk is your service that crap. You can't even switch me on the date you say? Pathetic. Feel like just staying with current provider now.

  • Schmitzee2 Schmitzee (@Schmitzee2) reported

    @btbusinesscare What is the point of paying for a booster when it doesn’t work when the internet is down

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk Sadly not yet. Not had a chance to go out (I'm disabled) and to be honest the signal in my flat is pretty dire for some reason. I'm close to Manchester city centre so I should be in a 5G zone. I'll test my sim properly first before ordering a new one