BT (British Telecom) Outage Report in Keswick, Cumbria, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Keswick, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Keswick, England
Latest outage, problems and issue reports in Keswick and nearby locations:
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Daniel VTW
(@danvstheworld) reported
from
Keswick, England
@bt_uk I've tried speaking to two people on the chat now as I can never get through on the phone. Both have said there's no record of me closing the account so I'm being charged an insane termination fee AND my old housemates had to pay to be reconnected.
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Old_Crusty
(@Old__Crusty) reported
from
Ireby, England
@bt_uk if your imap server doesn’t support password authentication, how do I change it on iPad please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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North57
(@Maximus2wheels) reported
@HelsS19 @bt_uk I hit them with both calls and emails, so they couldn't say they never heard from me. Also tell them that the case is not closed until you agree it is closed. They are good at "oh you didn't call so you must be ok now"
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Adé Molajo
(@AdeMolajo) reported
Correct me if i'm wrong, but I swear Sky are downgrading the quality of their HD (i.e. non-UltraHD) channels. SkySportsF1 looks like garbage. If I watch a bog standard 1080p movie from a different source its crystal clear. Is this to push 4K? FWIW BTSport Ult looks phenomenal
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MDM 💙
(@TheMakedah) reported
@bt_uk has remained useless all 2020. No technical help available - just text support.
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North57
(@Maximus2wheels) reported
@HelsS19 @bt_uk Good luck! The trick is to make it very clear you are neither backing down nor walking away until they sort it and you expect to be compensated. They truly are awful at customer service, you need to keep demanding a supervisor until you get one who listens.
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Andrew Hamilton
(@edinburgh_bear) reported
@bt_uk been in a queue to speak to an advisor for about an hour and been cut off twice. Have an issue with by bt broadband hub. What is the usual waiting time to speak to someone?
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Lauren Walker 🖤
(@laurenGrace_xx) reported
@bt_uk this is 3 months into my contract with you, & your customer service is shocking. Let’s not forget upon installation, which firstly got delayed, then wasn’t installed correctly and took weeks to get a working connection, to now this. What is it I’m actually paying for?
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Aiden Skelly
(@aidenskelly) reported
@virginmedia So you’ve sold me a service under false pretences and won’t compensate me? @SkyUK @btsport sort us out guys, I’m done with these mugs.
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Ibne_Aadam
(@Ibn_i_Aadam) reported
@bt_uk Nothing they beeen pranking me, 16th nov then 12th December and people on phone were terrible locating this as well.
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Sue Mattingley 💙
(@suemattingley) reported
@bt_uk Had an email to say that the fault affecting Broadband on my estate had been fixed - and it immediately went down again. As working from home urgently need to know what’s going on to make arrangements for tomorrow. Help!
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aggy
(@aggy_mi) reported
@bt_uk can I report my broadband is down here as I can't get through on the phone and the app keeps timing out