BT (British Telecom)

BT (British Telecom) Outage Report in Kelso, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelso, The Scottish Borders, Scotland 03/28/2024 06:25

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kelso, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Coldstream.

Loading map, please wait...
City Problem Type Report Time
United KingdomColdstream Wi-fi
United KingdomMelrose Phone
United KingdomMelrose Phone
United KingdomMelrose E-mail
United KingdomMelrose Internet
United KingdomColdstream Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kelso, Scotland

Latest outage, problems and issue reports in Kelso and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kxcheungx K 🐼 (@kxcheungx) reported

    Worst customer service goes to @bt_uk ... Moved into my first home expecting to have the internet up and running to work. They cancelled the order without telling me, been told 100 things about getting it resolved. Absolutely fuming. Stay clear, they don’t care.

  • tighabhinn Ken Chisholm (@tighabhinn) reported

    FIX IT !! SIX MONTHS now and HALF our emails still going into JUNK MAIL !!!! ...despite having tried every single everything to remedy it !!! (including at adding senders' email address to our 'contacts' @bt_uk

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • YumYumProduce not chocolate now (@YumYumProduce) reported

    @bt_uk Funny how that only happens when customers tweet how bad the service is

  • thealmightyG Gareth W Morgan (@thealmightyG) reported

    @btsport @bt what would be the quickest way to cancel my sports package?

  • gweneveee Birgit (@gweneveee) reported

    @OpenreachHelp Not sure if this is yourselves, but are you able to confirm if the network is down in GL51, Cheltenham? Or do I need to contact @bt_uk?

  • TheUKJoe90 Innovatum (@TheUKJoe90) reported

    @bt_uk Dispute resolution non-existent; easier just not to reply apparently and pass to debt collectors. Great way to treat an elderly customer who had been with you for 50 plus years. #BT#NoShame

  • YumYumProduce not chocolate now (@YumYumProduce) reported

    @bt_uk Thank you- I’ve tried that but it’s still not working- I don’t think there’s enough 4g signal

  • hfc53 Helen Coleman (@hfc53) reported

    @bt_uk Hi Aled, Thank you for your advice. I will. It’s quite the disappointing Merry go round with @bt_uk The lack of communication with the customer must be embarrassing for you. It’s a pity I’m having to chase them rather than them communicating with us.

  • supergranular More of an idea, really (@supergranular) reported

    @bt_uk Problem was solved. Seems to have been openreach. Entire area was down.