BT (British Telecom) Outage Report in Heriot, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heriot, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heriot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (7%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Heriot, The Scottish Borders, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Bonnyrigg and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Heriot, Scotland
Latest outage, problems and issue reports in Heriot and nearby locations:
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Harris
(@martinkharris) reported
@bt_uk Very Poor Service, I understand that engineers get sick, but to reschedule their appointments back to the bottom of the queue is unfair
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Ultra-American. Resist We Much.
(@kipinmaine2) reported
@Vislink @btsport @BroadcastRF What's with the logo? Your stock is crap while you go woke.
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D🇦🇺
(@Sk1ppy76) reported
@bt_uk The initial complaint has disappeared off my BT account in the last 2 weeks but apparently still visible to the ombudsman. The ombudsman says the information is dated back to the 27th only. Explain? The complaints been ongoing since Feb but you think you're going to resolve it ..
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Cricket At Third Man
(@downatthirdman) reported
@bt_uk hi. You emailed me today. A threatening email at that. I emailed a reply. You tell me that you don't reply to threatening emails you send out. How rude and bullying. What poor customer care. You suggest I ring you. Why don't you ring me.
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D🇦🇺
(@Sk1ppy76) reported
@bt_uk I don't want another phone call. Either post your resolution on here for everyone to see or email me. I'm not wasting time on the phone anymore.
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Neil Bennett
(@neilribennett) reported
What's going on @bt_uk Order GBT2295WW5 placed 18 February for broadband and still not installed. Call centre calls every 2 weeks to say ‘still no update’ and be in touch in 48 hours - that call never happens. Mangers have called and also never follow up. #badcustomerservice
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D🇦🇺
(@Sk1ppy76) reported
@bt_uk Compliance, I sent you the complaint ref number. You're just wasting my time like I said in my initial tweet. Either deal with it or don't. You won't sort it anyway as it's already gone to the ombudsman and your executive complaints team. All just out for yourself.
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✨Kittea (Emma) | 🏳️🌈 #Pride #LoveIsLove ❤️💜💙
(@MerKittea) reported
@bt_uk Hi Ash. So I recently joined you - yay! - and I need to activate the BT ID so it asks me for my birth date, but when I choose this from the drop down menu, it tells me it's incorrect. We've tried multiple links, resetting passwords. They're raising it level 2 technical now. 😓
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COLIN ALSTON
(@COLINALSTON1) reported
@bt_uk I have a BT Landline, in South-east London. I an considering signing up for BT Broadband, but cannot find any info on contracts, prices etc. I signed into my BT account and that doesn't help, either. I just want simple information about contracts, prices, waiting times etc.
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D🇦🇺
(@Sk1ppy76) reported
@bt_uk Course you will, that's why I have no record on my account of any of the conversations from the last 3 months and my complaint disappeared. I say no phone call so you call me. Email inly so it's in writing. You have the complaint reference. It's clearly my account and complaint.