BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 02/19/2026 17:10

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • calumwaite CW (@calumwaite) reported

    @bt_uk My broadband has been down for days. It is the same for the whole block of flats (ie not an issue with my router). Your team are sending an engineer to my flat but it’s clearly an external problem. When will it be fixed!!?! This is ridiculous now. N4 area.

  • h0psfield Matthew (@h0psfield) reported

    @btsport please sort out your app. It’s the worst streaming service out there ! Buffering every 5min - I’m on 500Mbsps FFS!!!! Sort it out please!

  • JPW224 Just Mike (@JPW224) reported

    @blizzardfinder @btsport @btsportfootball Poor little Richard, terrified of women being an active part of the world he lives in. Poor sad little Richard xx

  • calumwaite CW (@calumwaite) reported

    @bt_uk Been through all this on Wednesday.. engineers have visited neighbours and identified a problem with the lines about 3 miles away yet still no fix… you should send me a dongle or something as it seems like a big issue that is going to be prolonged

  • sammkt Sam (@sammkt) reported

    @bt_uk Is there anyway to contact online to talk about changing our package? Live chat keeps saying I can only phone you but that's really difficult for me to do. Not happy that my offers in my account that say "lower than a new customer price " are not lower at all.

  • WYSIW Just an ordinary bloke (@WYSIW) reported

    @bt_uk Hi Bt . There is an engineer working on a green box in the street ‘open reach’ all our landlines have stopped working, 18 houses, he said its nothing to do with him HELP PLEASE

  • Steve91968191 Steve (@Steve91968191) reported

    @bt_uk Exam Monday morning I'm afraid. an estimated fix must be available

  • kymsalmon kym salmon (@kymsalmon) reported

    @KernowChris @bt_uk I had this too but didn’t do it now i have no service so unsure if it’s a coincidence or not.

  • timlucas123 Tim LUCAS (@timlucas123) reported

    @maximossilver @talkSPORT @btsport The worst

  • DTBolton1234 DT (@DTBolton1234) reported

    @easynova @bt_uk I’m having the same issue on Virgin.