BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 02/11/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • msfb88 Mathew Banwell (@msfb88) reported

    @bt_uk @EmiEmiOh Same problem here too. It's the app that lets you view the baby monitor on your phone.

  • amyrachaell amy guest (@amyrachaell) reported

    @ollyclarke27 @bt_uk We’re having the same issue on the same monitor- please let us know if you have a solution!

  • Martin76x Martin - (@Martin76x) reported

    @bt_uk Always there for it’s customer #BT

  • AndrewExplainer Andrew Knowles - Small Biz Support (@AndrewExplainer) reported

    So begins another week with poor internet from @bt_uk. Over the weekend I learned that many of our neighbours have a similar problem - despite some being with different providers such as @TalkTalk and @SkyHelpTeam. This is Day 5.

  • AndrewExplainer Andrew Knowles - Small Biz Support (@AndrewExplainer) reported

    @bt_uk Only if you’re able to expedite a fix. Quite a few homes in my local area are impacted by these problems. With so much now of life being managed online, having no internet for days is a major problem for some.

  • Ahmedaaaa06_ sanchooo😈 (@Ahmedaaaa06_) reported

    @bt_uk my calls cut off after 2 hours which is very annoying can we sort this problem out as I need my phone for work conference calls

  • JamesNBean7 James Bean 🔰 (@JamesNBean7) reported

    @bt_uk taking money from a customer 3 days earlier than the direct debit…that’s classy. Saying hard luck, we will launch an enquiry but not giving money back, even classier. DO NOT go with BT broadband. Can’t wait until contract is up. Poor service when people are struggling.

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk You have the person above some resolution by DM? Please can we have same resolution?

  • OxshottCllr Andrew Burley (@OxshottCllr) reported

    @bt_uk As another priority why don't BT look at providing it's service competently, efficiently, professionally and without unforced disruption due to persistent error?

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk @full_spades I am having the same issue. Need urgent resolution. Please help @bt_uk