BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Taylor
(@plymouthkate) reported
@bt_uk So why was I even offered the option of delivery to another address by BT? Along with £15 credit on our account for the inconvenience? And there's really nothing you can do? Will be calling to cancel my service tomorrow in that case.
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juliajda⚡️
(@Jvliaxo) reported
@bt_uk hi still having issues with internet dropping out. Sent text to arrange engineer to try and fix it but have still heard nothing back in regards to dates
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Paulburs
(@barst1_paul) reported
@bt_uk today was the 5th time an appointment to install broadband was broken. No show despite promises on the days that an engineer was in the way. I am without words as to the incompetence and unprofessionalism. New business start unable to operate...appalling.
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Nicky Jenkins
(@Nicknick1109) reported
@bt_uk All the information they were given was from your ‘report a fault’ department for BT TV issues.
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Rebecca Taylor
(@rebeccadiana_1) reported
@bt_uk seems half our village across all internet providers have no internet, yet you’re saying there are no issues your end. With so many people relying on access over the next few days, very poor response from BT
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Sarah Randall
(@sarahjrandall) reported
@bt_uk Every morning at 9am my landline phone rings & I get a message through the BT text message service. It is from Amazon with deal of the day Amazon say they don’t have a landline number on my account so can’t stop it.
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Jacqueline
(@jackypat) reported
Half village broadband is down and yet @BT_uk insist on individual house checks. Won’t refer it as a network issue
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Jacqueline
(@jackypat) reported
@bt_uk A reply from a Local openreach engineer. Looks like a dslam card has gone down and will affect most people on fttc broadband from all providers. I'll get on the case at 0800 and see whats going on
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Nicky Jenkins
(@Nicknick1109) reported
@bt_uk absolute disgrace. A friends 86 year father, who will be alone at Christmas, has a faulty bt tv box. Told today his problem is not essential and will not be repaired until the end of the month, even though there are engineers in his area tomorrow.
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Nicky Middlemiss
(@NickyMiddlemiss) reported
@bt_uk are you phone lines down in my area, we use sky broadband but run off of your lines and our phone is down? We have had not Internet for 18 or so hours??