BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/27/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kcpshaggydoo Robbo (@kcpshaggydoo) reported

    @Teditu @btsport She’s bloody awful

  • mstarmatt M (@mstarmatt) reported

    @bt_uk @RobHPayne Absolutely shocking service from BT, it should be expected

  • BHXHammer MJ (@BHXHammer) reported

    @bt_uk hi, my BT broadband has been going on and off constantly for an hour now. Could you check to see if there is a local issue? Thanks.

  • mstarmatt M (@mstarmatt) reported

    @bt_uk Don’t forget that @bt_uk is not to be trusted with their deals that they don’t actually provide when you sign-up for a less than adequate service #BritishTeleCON

  • LjBroughton Lisa Broughton (@LjBroughton) reported

    @bt_uk Yes it's been hell. Using mobile with unstable signal. Paid lots of money for extra mobile data as I rely on it for bereavement admin. Hotspot doesn't work. Phone and wifi was wrongly cut off and spent hours on phone to you. No reconnection until Wednesday Thur. Nightmare.

  • AMHowarth Andrew Howarth (@AMHowarth) reported

    Shocking service again from @bt_uk - 30 minute wait on the phone lines - just given up - what is wrong with your customer service ? called PlusNet yesterday call answered in 3 minutes and the bloke I spoke too knew what he was talking about. #digitalvoice

  • Michael1Green Michael Green 💙 (@Michael1Green) reported

    @bt_uk BT Customer Service, do you exist?!?! Engineer booked 10-12, no show, and now waiting for an agent to pickup for over 30mins?!?!

  • AMHowarth Andrew Howarth (@AMHowarth) reported

    @bt_uk You can forget it - had enough going to cancel the landline - no need to then worry about the move to digital voice we will use our mobiles

  • mtattoo99 Sam Horobin (@mtattoo99) reported

    @bt_uk I thought only a bt engineer could fix and move the socket

  • clouhg99 so (@clouhg99) reported

    @bt_uk i cannot log in to the bt app from now tv ? What is the issue it works on the other tv but not mine?? You’re website says to enter code ID106 but it says there is no such thing!!!?