BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/10/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • holly_bosh Holly (@holly_bosh) reported

    I have literally never had so much trouble setting things up than I have with @bt_uk, from getting our address wrong, to wrong orders and then the box turning up and not working! Honestly getting fed up!! Have rang like 10 times in 1 week 😡😭 #NotGoodEnough

  • blondrage991 Chris (@blondrage991) reported

    @bt_uk Tempted to cancel to be honest..

  • DolittleL Steve Coupland (@DolittleL) reported

    @bt_uk You constantly bill me incorrectly. I contact your staff and they fob me off, lie and ignore me. Disgusting treatment of your customer.

  • James_Wyatt James Wyatt (@James_Wyatt) reported

    @bt_uk Doesn't work

  • James_Wyatt James Wyatt (@James_Wyatt) reported

    How do you escalate at complaint with @bt_uk ? 75Mb broadband running at max 4Mb for a MONTH now and BT don't seem to care & are lying to me.

  • ohedgyboy George (@ohedgyboy) reported

    @tom_blissy @bt_uk @OpenreachHelp This is outrageous, poor showing from BT.

  • jackcolbert7 jacky (@jackcolbert7) reported

    @bt_uk @GrahamKeyte Its just a marketing con BT are awful! Overpriced awful customer service thats why I left last month

  • brtel37 brtel 🗺 (@brtel37) reported

    @bt_uk @educationgovuk Paying top price as a loyal customer for very poor internet connection that keeps cutting out with a uni student trying to finish his degree. How about you stop robbing us blind while your at it & stop charging for speeds that don't exist.

  • arcticmartyn #AM (@arcticmartyn) reported

    @MarkColes01 @bt_uk You don’t understand why people would publicly disagree with an advert boasting of good service whilst they’re on the end of bad service? Mind boggling!

  • SarahKirby1992 Sarah Kirby (@SarahKirby1992) reported

    @derekalderson3 @bt_uk Not a bad idea.. x