BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Verinder
(@BenVerinder) reported
Oh woeful @bt_uk communications - just getting the easy stuff wrong. Broadband slower than the contract stipulates. They send an engineer quickly (that's the hard part). He can't find fault. They ask me to SMS to rebook but the SMS number doesn't work. Call to rebook.
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Ali Malsher
(@AliMalsher) reported
@bt_uk My mother has been unable to make a phone call even from her mobile for 24 hours. She is 83. She has no landline. her mobile no longer allows outgoing calls although she pays for unlimited calls. What do you propose I do? Sit outside the house in case she needs help?
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Mariah Toner 💚
(@TonerHotmail) reported
@bt_uk I suggest you ask your service user what they think of your service. I was hung up on twice today... guess it gets them through the calls quicker & all part of the training.
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Andrew Minhinnick
(@Minhinnick_A) reported
@BenVerinder @bt_uk Engineer may be at your junction box trying to follow his idiot's guide
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Beth Thomas
(@bt184) reported
@bt_uk 2. To your advisor they were rude and hung up when I asked for their name. Is this really how you treat new customers?
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fastlanejb
(@fastlanejb) reported
@btbusinesscare Bit of a delay as been busy but spoke to your sales support and they know nothing about this. Suggests that this isn't coming soon and I'll have to change providers, that's a shame but won't keep waiting on this.
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David Dowling
(@DavidDowling76) reported
@btsport can you advise who best to speak to about my BT sport subscription, not working on my second room sky Q mini box, @SkyHelpTeam advise I need to contact you to discuss my subscription.
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Mariah Toner 💚
(@TonerHotmail) reported
@Lunnoe1 @bt_uk I'm 15mths down the line, passed from pillar to post, had 121 days of no internet, being compensated but I've still no Broadband...get out now whilst you still can is my advice.
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Vincenzo Franco
(@vmfranco92) reported
@bt_uk Ash, I have still yet to get a call back on this complaint. I have not had my contract reverted & the 14 day cooling off period will soon expire. I’ve filled out a webform to cancel as well #210202-000714. Having been a customer of BTs over last 10 yrs I’m pretty disappointed. V
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YanTheMan
(@Levantino098) reported
@TheFergusonWay Honestly @btsport Fix up, how is he not the the main commentator for PL and CL games? He shits on Darren Fletcher and that clown Steve Mcmanaman, 0 premier league bias as well