BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/29/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LimehouseDan Dan Hall (he / him) 🏳️‍🌈 (@LimehouseDan) reported

    @bt_uk Yes. But it just brings up a login screen.

  • PR__Official Pierce (@PR__Official) reported

    @jayjay20091 @bt_uk Does yours do it every day without fail? It’s pissing me off now. Absolute waste of money tbh!

  • jamiecaines2 jamie caines (@jamiecaines2) reported

    @bt_uk your internet is awful why is it ever since I’ve moved over to this new smart hub of yours it’s been slower than the one I had before which did over 50mbps this one is only doing 30mbps surely you should be offering me the same speeds on every smart hub 😡.

  • dewks1983 Emma Westwood (@dewks1983) reported

    @bt_uk hey, my @4oD app on all my bttv devices hasn't been updated for over 2 weeks now. I have updated, reset and everything else but its still not working. Can you help sort it please?

  • MJPGallagher Gallagher (@MJPGallagher) reported

    @bt_uk Yeah it keeps going orange. We've had the line checked and had engineers out. But all WiFi devices have trouble connecting. So I'm assuming it's the router

  • mcblainn5 Hannah McBlain (@mcblainn5) reported

    @bt_uk I am having problems with my hub, it’s turned to flashing purple, I have checked all the cables and did a reset, still not working I am also with Virgin mobile so can’t text the number as it won’t deliver

  • doncmccall Don McCall (@doncmccall) reported

    @bt_uk Thanks for your help this evening. I can’t hide my disappointment and frustration at wanting to upgrade, however there is some disconnection and break in the new world of communication over data. Email and social media. Yet I must now call to do anything.

  • GPick10 G Pick (@GPick10) reported

    @bt_uk I don't want to learn more am fed up of having it shoved down my throat

  • RhodaDakar Rhoda Dakar (@RhodaDakar) reported

    @bt_uk every evening my internet seems to virtually shut down - as if it thinks we’re all in bed! And yes, I’m using my phone’s 4G to send this!! Terrible service!

  • Debs6587 Deb (@Debs6587) reported

    @bt_uk It’s my sister, how can she check if connections team is looking into it ? She has moved a few hundred yards down the road but she’s been told she will have to have a new number then request it be changed back to her old one ?