BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (17%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 30 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 48 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• sab sheikh (@sab_sheikh) reported a minute ago

  @BTCare highly disappointed that I was promised a call back within 24 hours to sort my broadband and phone line but nothing... however quick to send a invoice for my monthly bill.... very poor by BT

• Mike Sinclair (@Mike_3266) reported 2 minutes ago

  @bt_uk Hi, I logged a complaint with you last Thursday and was told that you would contact me after 2 days. It's now been over a week! This simply isn't good enough, please can you have someone call me ASAP

• Matthew Holden (@mattyholden7) reported 3 minutes ago

  BT Broadband : definitely the households worst investment @bt_uk #fixyourinternet

• John McKee (@John_McKee) reported 7 minutes ago

  @bt_uk I have been on the phone for three hours today , with none of your phone advisers being able to help in any way. I was hung up on once and promised a call back within half an hour which which has not materialised.

• Sammi O'Neill 💙 (@sammioneill) reported 8 minutes ago

  @bt_uk Stopped working completely when we downgraded our package. We downgraded it to see if that would help as it would be a different system.

• adam every (@printshowadam) reported 8 minutes ago

  @bt_uk @BTGroup words fail me, no care, no compassion. Just keep taking the money. Can anyone at bt connect a phoneline???????...

• John (@johnwithbeard) reported 10 minutes ago

  @bt_uk And then it says you won’t renew since I am landline only. Used to be broadband also but bt infrastructure so poor outages too long and frequent. 30 plus years as customer and bt won’t renew line saver. Not happy

• SandiDurnford-Slater (@Sandi_L_DS) reported 13 minutes ago

  @bt_uk Further issues and still unresolved! I’m so over this! BT’s service has been terrible. National disgrace. My parents-in-law are in their mid 80’s, you cannot fob them off on self help tech.

• Aleksandra (@AWlodarczyk1) reported 14 minutes ago

  @bt_uk you need to give your 'customer service' people a proper training as they are not able to provide answers and keep transferring around to different departments and eventually hang up!

• Jordan (@JordanPfot) reported 14 minutes ago

  @Baggiepr @bt_uk Been on the phone all morning with BT - having the exact same problem, main light white and bars stay blue. Were told this would give us connectivity while we waited for our main line to be installed.