BT (British Telecom) outages and service status in Galashiels, Scotland

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 13 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• 
  Mark Johnston (@MarkJohnston71) reported 43 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doreen Grove (@redpath42) reported 4 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

• 
  Brian McLachlan (@Brian_McLachlan) reported 4 minutes ago

  @bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.

• 
  Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported 5 minutes ago

  @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon

• 
  gary tordoff (@chinleyman) reported 11 minutes ago

  @bt_uk I have norton up and running no problem but to load to phone its asking for the key

• 
  Amanda Eastwood (@eastwap) reported 12 minutes ago

  @bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.

• 
  Dean Gray (@iamdg755) reported 12 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Dwain Driver (@TrainDriver1982) reported 13 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  grace hooper (@messalinahooper) reported 14 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Mark Haynes (@IQuitMuskspace) reported 14 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Chris (Christina) (@GalanthusA) reported 19 minutes ago

  @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.