BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 09/13/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thedoctor2007  Shaun Leigh  (@thedoctor2007) reported

    @bt_uk Hi I always have used the mail app on iPhone no issues, tried online but it says wrong password

  • Roderick1603 Roderick Johnson (@Roderick1603) reported

    @bt_uk The fibre cabinet has a limited quantity of connections, pretty sure that would be maxed out a fair time ago. Fail to explain why my remaining 9 months is substantially higher than if I added TV to the service. Lets be honest it won't go down if I add the service End of contract

  • GrahamHill18 Graham Hill (@GrahamHill18) reported

    @bt_uk I have this and I have been without any form.of broadband since 28th october. BT customer service is s disgrace.

  • jf64_Jo Jo (@jf64_Jo) reported

    @bt_uk my 95 year old mother has been left with no phone for 5 WEEKS. Forced by BT to go digital but engineers and @openreach unable to solve this. She lives alone and her fall alarm is inoperable until this is fixed. We try every day to get an answer with none given. HELP!

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @sarahjanelyons @bt_uk @SkyUK Help teams that do nothing is just as bad

  • Eski_billy Eski billy (@Eski_billy) reported

    @bt_uk, #bt_uk, Why are there no subtitles on now tv through the your view settop boxes. We expect a service and clearly you cannot provide it. For people deaf, this is big problem. I will be contacting my affiliates at the deaf and blind organizations to go directly to sky...

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @Ofcom Submitted, I honestly couldn't fit all that has happened into 1500 words, it's that bad. Did a synopsis instead, it should be enough to raise eyebrows about how @bt_uk & @BTSopenreach treat disabled customers. Especially considering they have vulnerable people policies.

  • AzurayTwitch Aaron (@AzurayTwitch) reported

    @bt_uk Hey, so a week ago I went on vacation, average ping on most applications was always roughly 15-20ms. Come back to 50+ ping, packet loss and DNS errors and tried different DNS servers, factory reboot, restarts etc. Running out of fixes, any help would be appreciated.

  • ChrisKn08412108 Chris Knowles (@ChrisKn08412108) reported

    @bt_uk Ave done both of them things ands it’s still not working

  • WyattEarpHol James Holmshaw (@WyattEarpHol) reported

    @bt_uk used your text in service the connection in my area has been out for a hour now and your not fixing it till tomorrow rip