BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 11/25/2025 14:05

November 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_crosbie Top Cat (@tony_crosbie) reported

    @btbusinesscare No , you have decided to close the complaint

  • 47isthenuts WeazelUK (@47isthenuts) reported

    @SkyHelpTeam I shouldn’t have contact you for a credit you should do that automatically. As we have mobiles with sky, data to help cover the loss of service would be a very helpful offer. @BTCare hubs now have 4g built into their hubs and if you have an older one they send you a 4g hub

  • ecochris_todd Chris Todd 🇺🇦 #BuildBackBetter #FBPE (@ecochris_todd) reported

    @tony_sutton @Mrdini @bt_uk BT don't have to suggest or push bad locations though

  • fizdave123 Dg (@fizdave123) reported

    @EE @btsport Sort out your home broadband mines down again tonight for the 3rd time this week SORT IT OUT

  • oliverr1988 Oliver Richardson (@oliverr1988) reported

    @bt_uk Unfortunately relay UK don't provide us with complaints references so can't help there.

  • chrisdoc2 chris doc (@chrisdoc2) reported

    @EE @btsport never mind the football look after your customers, been one for 11 years and phone for upgrade and its shocking the deals to offer no loyalty bonus full contract as if you have just signed up... 5 times phoned amd different stories from the sales team everytime

  • wildwoolsusan Susan Denham-Smith (@wildwoolsusan) reported

    @bt_uk Thank you for switching on the minihub however it is pointless as you have not checked if I have the infrastructure to use it. I do not have a 4g signal So you have NOT fulfilled your obligation to provide 10gb at all times.

  • tony_sutton Tony Sutton (@tony_sutton) reported

    @ecochris_todd @Mrdini @bt_uk You will find that the BT kit has been there since 2008 - look on Google Maps Street View. The Council made that cycle lane very recently. So I would imagine they are in the progress of moving the BT kit soon. Research before bad naming them...

  • GrahamClewes Graham Clewes (@GrahamClewes) reported

    Apparently I can watch #Scotland game but not @EnglandRugby. I’m sure I’ve got old fashioned thinking here so my problem but this morn I couldn’t watch @englandcricket as on #BTsport, now @PrimeVideo is not successfully streaming one of the rugby games. I miss BBC & ITV for sport

  • gabi02269894 gabi (@gabi02269894) reported

    @bt_uk I sent you a DM but the problem haven't been fixed