BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/13/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • keith30046622 Archie80 (@keith30046622) reported

    Anyone else’s @bt_uk not working properly at the minute?

  • DeeBee1701 Delanna 🇬🇧 (@DeeBee1701) reported

    @bt_uk Do you support BLM?

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @Limfly_ @Woodhall_ @bt_uk Last 3 days been on “support talk” to them for about 7hours in total And now they’ve randomly cancelled my bt sport for some reason lmfao and they won’t let me back onto my original box from 2 weeks ago So a change is inevitable

  • ArthurCrown5 Arthur Crown (@ArthurCrown5) reported

    @bt_uk So why is BT the worst offender ? 🧐🤠

  • NeiljEmery1 Neil Yehuda 😎😎😎 (@NeiljEmery1) reported

    @bt_uk Then take down anti semetic comments , and hate against the Jews and Israel

  • AlShax74 Al Shax (@AlShax74) reported

    @bt_uk Sort out your appalling and pathetic customer service first. Leave Social Justice to others.

  • jimhampshire Jim Hampshire (@jimhampshire) reported

    @bt_uk Had issues a couple of weeks ago & you sent me the required upgrades, but it’s been dropping out intermittently again.

  • DDerwoo Steve Thrupenny (@DDerwoo) reported

    @bt_uk 3 weeks to connect new house. Told it would take 5 days. No service at my place of work for over a month. Then you cut me off saying I asked you to! 5 second delay on phone to your Indian call centre. Etc etc. Appealing

  • NickThePirate Nick (@NickThePirate) reported

    @bt_uk hi BT, is there a problem with the BT email system?

  • DDerwoo Steve Thrupenny (@DDerwoo) reported

    @bt_uk Online hate? Her I go then. Cut me off at work saying. I told you to. I didn’t. Had to pay to reconnect. Then another month with no service. Rang to complain. Then you cancelled my order! Idiots