BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 02/20/2026 07:00

February 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewnorman70 Andrew Norman (@andrewnorman70) reported

    @btbusinesscare Thanks Ryan although with the greatest respect I don’t think you give a ****. Call me if you do because currently we’re looking at about 12k and rising I’m suing you for.

  • Naomigoodness Naomi Whittaker (@Naomigoodness) reported

    The lady on the @btsport panel is awful they've basically plonked a non league standard player between 2 internationals. I wouldn't mind if she was interesting and informative but it's just waffle and clichés. I know why they do it but it's not a positive. 😒 #justsaying

  • sarah_church sarah (@sarah_church) reported

    @bt_uk my wireless signal has dropped out yet again- the light on the Hub is blue but there is no signal in my house. New hub due tomorrow to replace the one you sent last week. It’s getting really really tedious now.

  • CaelJones cael jones (@CaelJones) reported

    @bt_uk We have done this a number of times and with a number of phone calls but you are refusing to help

  • mstarmatt M (@mstarmatt) reported

    @5tuart71 @bt_uk I can confirm that they did complete Clown College, the service is a joke also!

  • overschi Matheus Overschi Masaku (@overschi) reported

    @btsport Maguire is not a Man U defense caliber, he s too slow without the ball,and with the ball, way too many mistakes

  • GARYLAW1 GARY LAW (@GARYLAW1) reported

    Shut downl @btsport The broadband connection is crap just close the channel down so that you can concentrate give us better quality broadband

  • BarnRiley Barney Riley (@BarnRiley) reported

    @bt_uk Hi, Halo route just dropped WiFi completely. What's the issue?

  • mlashmar77 Mike Lashmar (@mlashmar77) reported

    @bt_uk Thanks, I’ve spoken to billing and they’ve said they would not do this,I’d need to raise it with credit agencies. Credit agencies confirm they cannot change data,they need you to do it. Possible to escalate to someone who can fix this error which is causing cost and distress?

  • Roger_ramjet1 Ian graham (@Roger_ramjet1) reported

    @bt_uk It’s says no know problems 😞