BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 2 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 41 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Temp (@JxckTxmp) reported 6 minutes ago

  **** @SkyUK and **** @bt_uk for making it so that we have no wifi until after Christmas

• Thomas (@Thomas37824342) reported 7 minutes ago

  @bt_uk Got to love Bt you report an issue last month still not fixed then when you check up on it they tell you you can cancel til January as they have to raise another fault absolute joke!

• Paul Harper (@pm_harper1) reported 9 minutes ago

  @btbusinesscare trying to cancel my contract with you but all your lines are closed. Please provide an alternative means?

• John Sharkie (@MrSharkie) reported 10 minutes ago

  @btbusinesscare You can’t make this up, we’ve now been hit with a £375.39 bill for moving from BT, even though we are moving from residential to business broadband? This goes from bad to worst. I cant believe the incompetence. Now I have to go through the hassle of filing this with the ombudsmen

• Lee Moles (@lee__moles) reported 11 minutes ago

  I get everyone is financially trying to save money because of COVID and people loosing their jobs. I’ve called a ton of utility companies who have been great at helping me reduce my monthly outgoings. - @bt_uk on the other hand was unwilling to show compassion and help at all

• Alex (@Alex_Mills1) reported 12 minutes ago

  @bt_uk please look at and respond to my DM’s due to your poor service this is the only way I can contact you, so a response would be appreciated as I have been without a phone line for over 2 weeks now. You have promised 3 times now it will be sorted, still nothing!

• Samuel kerry (@Samuelkerry20) reported 14 minutes ago

  @bt_uk it seems like the wifi is having issues. Currently failin to connect to the internet. Is there an outage?

• Stacey Butlin (@StaceyEBx) reported 15 minutes ago

  @btbusinesscare I wouldn't bother. Never call back, never sort anything out and it seems now they have cancelled a direct debit aswell for an amount which shouldn't be owing. No doubt I will get a default notice aswell. Waste of time and speaking with OFCOM now!.

• Tim Stevens (@TimmyStevens9) reported 18 minutes ago

  @bt_uk do I get a code for a PS5 being a broadband customer??

• Chef Bryn Jones (@TheOxfordArms1) reported 21 minutes ago from Kirtlington, England

  We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!