BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/30/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • billymulligan37 Billy Mulligan (@billymulligan37) reported

    @bt_uk hi there, we upgraded our broadband before Christmas, and instead of the service getting better its got worse. Much worse! BIG problems. Dropped connections, slow, buffering, everything is really bad and we really need to get it sorted. Can someone get in touch ASAP please

  • Frasercoll Fraser collingham (@Frasercoll) reported

    @bt_uk I'm an existing customer. if I try to get your 100mb service online as new customer it's £29, won't let me do it but wants to charge me over £50 for 8mb. Through my account you will do 8mb for £34.99. obviously no point in being a loyal customer #btbroadbandripoff

  • philp75 Phil (@philp75) reported

    @wareing1974 @bt_uk Ours went down last week. To be fair, it was fixed in about 4 hours. Get the monopoly board out. On second thoughts.... BT, GET HIS BROADBAND FIXED!! 🙀🙀

  • wareing1974 CHAMPIONS 19/20 🏆#19 (@wareing1974) reported

    Thanks @bt_uk the broadband is down in our area at the worst possible time, can’t go anywhere and the kids are on my case because they can’t access their social lives. Get it fixed pronto please!

  • Octave_SSBU Octave (@Octave_SSBU) reported

    @bt_uk Estimated fix time next Saturday? Why does it take THAT long? I have Uni assignments to do.

  • manchesterbazza Barrie Anderson (@manchesterbazza) reported

    @markcduffell @bt_uk Wow that’s terrible, make sure they reimburse for the lack of service and to sort your BT discs Would be good to see this sorted once and for all

  • stuartyboy_70 Disco Stu (@stuartyboy_70) reported

    @bt_uk Hi Neil. My mobile. Over the last few weeks watching Netflix and BBCiIplayer it freezes and stutters a lot. Never had this problem before.. I have made sure nobody else in the household has been using the WiFi during testing.

  • EditorSpice Melanie Thompson (@EditorSpice) reported

    @ljedit @ryusufedit @bt_uk I’ve seen tech journos on Facebook with similar BT problems. They say the company is struggling to keep up with complaints and problems - more of them, plus staff off sick or isolating. Bad news all round. Hope they fix it soon.

  • MarcinJedyk Marcin Jedyk (@MarcinJedyk) reported

    @virginmedia Sure, last time I spoke with support was 14th of Jan. I was told I need a new cable laid down which won't be done until 27th. When I asked for a 4G sim to be able to work from home and do home schooling I was told they cannot provide such... I'm switching to @bt_uk

  • gregclem73 Greg Cleminson (@gregclem73) reported

    @BTCare hi my broadband is dropping out every 30 mins I ran a diagnostic test and all seems ok.can you help me please ?cheers