BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/22/2026 09:00

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SCubair Steaphan Cùbair (@SCubair) reported

    @bt_uk broadband completely down since 12.20am. LIS red light on Openreach box. Disconnection of the box and hub doesn't solve problem.

  • eledoya77 Eledoya77 (@eledoya77) reported

    @bt_uk Part 2 There has already been a complaint that was opened since the 8th September on this that the Broadband contract has been cancelled so it should no longer so up on my billing. You are the most incompetent service provider. Your customer team are a joke. Sort it out!!

  • saifurv Saif (@saifurv) reported

    Is anyone else having issues with BT Broadband? My fibre suddenly stopped working, with a red light on my ont box @bt_uk

  • dimples81 lianne rees (@dimples81) reported

    @bt_uk no broadband ne24 area? Just a flashing purple light.... any idea how long to fix as I see I'm not the only one

  • DoubleUJC William (@DoubleUJC) reported

    @bt_uk Yes I did, great customer service!

  • TweetMeRyan Ryan (@TweetMeRyan) reported

    .@bt_uk sort your **** out. Internet going down for the whole country is not acceptable!

  • mrpaulclarke_UK Paul Clarke (@mrpaulclarke_UK) reported

    @bt_uk is there an issue in CW1 3HN. Have reset my router and got purple led. Can't use the 61998 number, it keeps saying 7nable to send. Other numbers are ok

  • eledoya77 Eledoya77 (@eledoya77) reported

    @bt_uk Part 1 why am I being charged for broadband and 2 landlines taking my bill to nearly £60 a month. I recently switched from a broadband contract to phone line rental contract. This was because your service was so appalling. The broadband hasn’t removed.

  • Hugopdavies Hugo Davies (@Hugopdavies) reported

    @bt_uk @bobfarrell Come on Sian there is clearly a bigger issue here 🫢🫣

  • eledoya77 Eledoya77 (@eledoya77) reported

    @bt_uk thank for providing no support. Your colleague Matt has just told me that my complaint is being dealt with even thought it has been over 2 weeks and I’m still being charged for a service was cancelled. You do release that this is illegal?