BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• Mark Johnston (@MarkJohnston71) reported 2 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

• The Fleece Bar & Kitchen (@The_Fleece1) reported 43 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Yaren (@Yaren59268170) reported 5 minutes ago

  @btsport If your conscience is not disturbed by the killing of children, then there is a big problem. Israel subjects the Palestinian people to ethnic cleansing. This is not a war! Keeping silent is not a matter of choice, it means being a part of the massacre and brutality. #HopeToGaza

• That Poet Guy (@HenryHershel1) reported 6 minutes ago

  @bt_uk so can we explain why the speed measured is below... where is the loss. telling me your measure is okay doesnt help me when im buffering with a measured speed under 3mbs om Friday evening .. there can only be 33 addresses of the exchange literally 20 yards from me.

• Phill O'Brien (@pctzobrien) reported 8 minutes ago

  @bt_uk @bt_uk only 15 minutes into the call they put me on hold and looped me back to the start. Explain again. now being transferred again 45 minutes into the call. still no resolution. Frustrating isn't the word! still listening to hold music!!!

• Victoria (@kmummyk) reported 8 minutes ago

  @bt_uk awful customer service received today when handling change of address for a relative with dementia. Where has the care and loyalty gone from BT services!!! Shocking.

• Antonia Davison (@davison_antonia) reported 8 minutes ago

  @bt_uk hey, we have no broadband or landline service since last Wednesday, and I have now waited in 5 hours this morning for an engineer to not turn up, to be told they 'might' come tomorrow or Wednesday. Two adults in this house need broadband to do our jobs! I am livid.

• Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported 10 minutes ago

  @bt_uk I have also sent a lengthy email to your CEO and Philip Jansen and Customer Service CEO Thomas Duecke. Let’s see if they have time to speak to me

• sue#NHSLove💙💙💙#FBNHS (@SueSuezep) reported 10 minutes ago

  Anyone else find @bt_uk useless when there is a problem, or just me?

• Gaz (@gaz_sides) reported 13 minutes ago

  Shocking service from @bt_uk. Engineer finally comes to install new service, informed by the engineer wrong equipment sent out by BT. Still no service and just a condescending response from customer service. Good start👌🏻

• Victor John King (@VictorK43995989) reported 14 minutes ago

  @SueSuezep @bt_uk Oh no, you are not alone there, I have had continual problems, it seems that they do use very flimsy parts.

• Rouge Noir (oooo---) (@Jules_Clarke) reported 16 minutes ago

  @bt_uk my hub has been regularly disconnecting since just before 3pm are you having issues in north/ east manchester