BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (17%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported a minute ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 33 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• One of the #greatunwashed (@HelenMaryPike) reported 4 minutes ago

  Please, @BTCare , just stop being shite. Is that too much to ask? You don't provide your so-called 'service' for free, do you?

• Barney (@barney9304) reported 6 minutes ago

  @EE @btsport WN6 8LR network is still down, so can’t!

• Lagger 🏳️‍🌈 (@LoveTheLag) reported 8 minutes ago

  @bt_uk @TheSnakeDocTV Might want to help this guy sort his problem genuinely, its been YEARS and you guys do nothing. Hes tried everything, I want to stop hearing him complain about his internet for a change

• Soph (@_Sophkj) reported 8 minutes ago

  @bt_uk Engineer supposed to be out on 31st to fit new router into house. No show. Then meant to send another out today and again no show. This is the second time BT have messed us around trying to set up broadband. Your customer service is closed for the night.

• James Mackinnon (@JamesMack213) reported 11 minutes ago

  @bt_uk meant to be fast and reliable internet, having such bad internet connection even after the technician came out and said he’s “fixed it”

• Danielle (@Daniellee_lucy) reported 13 minutes ago

  @OpenreachHelp shock, end of day 3 and still no call flow - still connected to BT which was CANCELLED yesterday. Should have been live with call flow on Wednesday. This is an open reach issue but you won’t do F all to sort it. Shocking service. @bt_uk @CallFlowS

• Amy-Jade Boardman (@Amy_Jade1996) reported 14 minutes ago

  @bt_uk If we were to cancel how many days after would we have wifi for?

• liz nottingham💙 (@liznotts15) reported 14 minutes ago

  @bt_uk Thanks I’ve done all that and ended up with a succession of engineers sorting it. The service has been very unstable.

• Aine O' Callaghan (@aineocallaghan) reported 17 minutes ago

  @bt_uk you told us that there are network issues being resolved that shouldnt take longer than 24 hours....on website it says no problems at all! We haven't had internet in 2 days.I am spending a fortune on data. NW1 area...do you think you can give info on this asap!

• Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported 17 minutes ago

  Anyone would think that @btsport don’t want customers! I’m trying to work out how to switch from an app only contract that I can cancel with 30d notice to an annual one on sky tv box and there isn’t an option or even an online chat help. So off putting.