BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bunting
(@markjbunting) reported
@bt_uk Different hardware adds confusion to the user (VMX instead of Ans Machine) The list goes on migration is not the answer for this customer. You are letting her down
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Daniel Mail
(@daniel_R_mail) reported
@bt_uk our internet has been cutting out multiple times a day for the last week (four times so far this morning) and can sometimes take 10 minutes or more to re-connect. I work from home and I need more reliable service than this. Can you please advise?
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Johnoc
(@xxJOHNOC) reported
@England @bt_uk What a load of **** no luke shaw
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EL DUKO
(@tommadzi1) reported
@kylianhaaland @England @bt_uk Yet but he didn’t score so all of that is irrelevant, we need to stop babying the boy. He missed we move on no more clapping and ****.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
@bt_uk @OpenreachHelp Im psychic. You'll never guess what happened - Nothing. Phone call tomorrow to update....on nothing. @bt_uk shocking. Getting laughable now.
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Saumen Panda
(@SaumenPanda) reported
@bt_uk @ToInfra Hi Sharon, been through all these. Spent hours over phone with BT. Nothing really moved. Seems dead end. Second time in last 3 months facing major issues.
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Parky, Bored lets have some fun.
(@neil_andy) reported
@bt_uk A rude, said he was customer services then he was complaints person and would not let me talk to anyone else!!
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Mark Bunting
(@markjbunting) reported
@bt_uk Phones (and an engineer visit) have been ordered today but that does not replicate what she currently has and is used to using. Also leaves her without a usable landline for at least 3 days. The best solution for her is to reverse the change.
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Saumen Panda
(@SaumenPanda) reported
@bt_uk Yes, fault reported. But BT never meets the promised fix date based on my experience in last 3 months. Do you want the fault number?
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Mark Bunting
(@markjbunting) reported
@bt_uk The structure of the house is a natural blocker to WiFi The router (and inbound line) are at in a porch at the opposite end of the house to where it needs to be. There was no notification (that I can find) for the service being activated. I had already requested an order stop.