BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/14/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Becksb04 Becky (@Becksb04) reported

    @bt_uk He's being told there's no issue with the network, & an engineer has been booked (again). However, the last engineer was sent in Dec when the phone line was cracking. They reset the line from the box & refused to enter the house. Told him to "call when covid is over". How cruel.

  • HollyGrovePSch Holly Grove (@HollyGrovePSch) reported

    @btbusinesscare @bt_uk We were given 10 minutes notice that you were changing a telephone post outside our school on Thursday- we were doing live lessons! We have had no internet or phone lines since Thursday morning. Friday an engineer came out and said the “wrong line had been reported as broken

  • RiseOfAmber Nicholas Cairns (@RiseOfAmber) reported

    @bt_uk Been repeatedly experiencing periods of high latency with both wi-fi and ethernet multiple times per day. Checking network for any high usage and scanned all connected devices and cannot find anything causing the issues.

  • Terry52064872 Terry (@Terry52064872) reported

    @tommytntfury @btsport Tommy, your opponent this evening should have never been given a licence. Your fight did not do you any good. This evening event should have been cancelled. It was dreadful.

  • Alex_Humphries Alex Humphries (@Alex_Humphries) reported

    Why is changing Broadband/TV providers such a bleedin’ hassle?! Between @skytv who don’t want to keep you as a customer, @virginmedia not being clear when it comes to the offers available and @bt_uk being ridiculously expensive, it’s an absolute minefield out there!

  • lizhull23 liz (@lizhull23) reported

    @btbusinesscare Need to report a fault with your customer services ... tearing my hair out !!!

  • Ricki56689015 Ricki (@Ricki56689015) reported

    Never a penalty @btsport

  • AnthonyBrowne95 Mr. Browne💫 (@AnthonyBrowne95) reported

    Palace and Fulham have been so poor this season both @SkySportsPL and @btsport passed on putting them on their channel😭

  • _yassii_ Yaz (@_yassii_) reported

    @bt_uk bro sort your internet out, happened twice. This evening, called up and all they did was reboot. Sort this **** out man.

  • chidi_ogo wokeliberal (@chidi_ogo) reported

    @JustMyFish1 @bt_uk Well it would be very stupid for the companies to be outsourcing their customer services to places like India without providing a remote like for them to log into their network and see exactly what the problem is that the customers are calling about. But I get your point.