BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   Phone (6%)

5. 

   E-mail (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 28 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 50 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Shelt (@sheltonjb) reported 2 minutes ago

  What a **** show. Ordered @bt_uk internet 2 weeks ago. Gave me a date of 14th dec. then 16th and now thats passed its still not active. Meanwhile i’m having to do conference calls by topping up data on a dongle 🙄 went to online chat and it said “all agents are busy” then closed

• Abs (@sirsabs) reported 4 minutes ago

  @virginmedia has the worse customer service in their field. Never call back or action promises they make! @btsport @SkyUK

• 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported 6 minutes ago

  @btbusinesscare few huge problem to this post and idea is that if you HAVE NO B/BAND you can't use the phone as it uses VoIP so you need b/band then if your stuck somewhere like me my 4g assure doesn't even work due to no bars ( not your fault on that as it due to the metalwork in the building)

• James Gilbraith (@BooGilbraith) reported 7 minutes ago

  @bt_uk what a joke - spoke to two people no help - yet when you have bill - you can contact me effortlessly!!!

• Bhavik Depala (@bhavikdepala) reported 9 minutes ago

  @bt_uk Nothing. No is returning calls from BT nor are they taking calls - have had to wait 2 hours!!! How can you call that good customer service?

• Matt Rogers (@bliprogers) reported 11 minutes ago

  @bt_uk Good Morning BT, day 8 and still no broadband, day 32 in total! Any news or shall I spend another few hours on the phone to find out the issue has not progressed? Merry Christmas 🎅

• Paul Mc Taggart (@Sirtaggy) reported 12 minutes ago

  @bt_uk Sadly I have returned home but I’m Internet is still not working 😢 the strange thing is that it was working fine yesterday morning at 10am the it stopped ! I have done the tests you asked me to do & none of the work Please @bt_uk fix it soon as my Tv uses your internet

• 𝙂𝙀𝙊𝙅𝘼𝘾𝙆𝙃𝘿 (@GeoJackHD) reported 13 minutes ago

  Seriously shocked at the amount of people supporting me in the @bt_uk @EXCEL fan of the year vote! I fully believe I am the underdog out of the nominees but damn you guys put up a good fight!!

• Adam Dufton (@Adam_dufton) reported 13 minutes ago

  @XqFlixZx @bt_uk Don't bother sign up to register your interest thats how yesterday's stock dropped, never announced on twitter

• Jamie Sharp (@Jamie_JSJ) reported 16 minutes ago

  @PMurphy1978 @virginmedia @bt_uk Having just as many issues with them to be honest