BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (7%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• Mark Johnston (@MarkJohnston71) reported 38 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

• The Fleece Bar & Kitchen (@The_Fleece1) reported 43 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Anna (@Pufftails) reported a minute ago

  So still no response from @bt_uk a 92 year old still without a phone and no way of us to contact him by phone. Being fobbed off by lower level customer services. Seriously pissed off. @BTGroup

• Bill G (@bill2929g) reported 4 minutes ago

  @bt_uk @candicemcqueen1 BT is a disgrace to British Public! The level of customer service and denial of the lack of service is a culture now! So, people should be aware of your culture. My complaint is at Comm Ombuds and seeing that you're being protected! The country is run by rogue executives!!!

• Brad (@Brad_Langford) reported 8 minutes ago

  @bt_uk No problem.

• Djhowie (@Djhowie1) reported 9 minutes ago

  @bt_uk @WeAreOpenreach So you installed fibre900 back in Feb, installer botches the job and drills holes all way thru walls. So bad you have to come a 2nd time to install correctly, leaving my walls full of holes. I complain and I'm passed to openreach... 1/2

• steven watson (@stevenwatson101) reported 9 minutes ago

  @bt_uk Whenever I log into My BT, it will not show my details - a message says you are working to fix the issue, but it has been like this for ages. No one can seem to explain when this will be sorted.

• Steven Hale Hearing (@SHHearing) reported 11 minutes ago

  @btbusinesscare 4 weeks as a new customer & what can I say. Wish I had never left my previous network #terribleservice only open Mon to Fri 8-6!! God only knows how you calculate data but we are “using” double what we were using before! feel like you’ve scammed us!!

• steven watson (@stevenwatson101) reported 13 minutes ago

  @bt_uk I've invited myself to be the account manager - will that fix it?

• Leviathan Workshop (@Leviathan_works) reported 14 minutes ago

  @btbusinesscare This would be the second appointment in a row if they are not here in 25mins. What is the point of making an appointment if they don't show... Maybe you should contact me and I dunno offer a discount for poor service. Time and money wasted on our end

• Becky Chanceux (@beckychanceux) reported 16 minutes ago

  BT - are you having issues in Truro TR1 with connectivity? #bt #Internet #connectivity @bt_uk

• Lisa (@lisa_e_scott) reported 16 minutes ago

  @bt_uk Thanks, i dont seem to have an account there (it's not recognising my One BT login details) so I'll send a DM.