BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/10/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mogsy22171230 Mogsy (@Mogsy22171230) reported

    @ThatLozzie @DanielBate12 @bt_uk Get a grip you stuck up little leftard ****. If it appears on my notifications how am I meant to know who you are speaking to? I saw your sarcky replies first.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk Yes. My phone doesn't work when there is no power. Will BT refund me for down time due to the power companies outages? Or can I have a reliable copper line phone back please?

  • DominicClay Dominic (@DominicClay) reported

    We have been told b my @bt_uk that we are losing analog calling next week! We have no mobile signal indoors. My wife is #type1 #diabetic . What should happen if she is on her own, a hypo happens and she can't leave the house to find a mobile signal? @Offcom @bt. #savelandlines

  • geetakesphotos Gee (@geetakesphotos) reported

    @bt_uk broadband down (as is regular occurrence…) router flashing every colour, 2 people WFH and on deadlines please fix!!

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    @lynne_drummond @bt_uk I think that’s the problem they have us backed into a corner as they know we need the service they provide.

  • Heccles94 Harry Eccles (@Heccles94) reported

    @bt_uk It appears they are not. I am aware BT and EE are the same company - and i am really stuck here and need a resolution urgently.

  • 2ndwaver Wendy Davis #FBPE (@2ndwaver) reported

    @bt_uk Well yes. Larry turned up. Says there are no notes kept on any cases cos you have millions of customers. 😲 Surely all the more reason to have case records?? So he didnt have ladders etc. He has made a temporary fix. But confirms that previous engineer, Orlando, has cut the CONT

  • geetakesphotos Gee (@geetakesphotos) reported

    @BTCare broadband down with 2 people WFH on deadlines please urgently help!!

  • TheJensonBlake Jenson Blake (@TheJensonBlake) reported

    @bt_uk Hi Laura - I have no way of knowing; your online status checker works by landline - which doesn't help when you now sell landline-less packages. Salford. Is there?

  • OnlyDads OnlyDads (@OnlyDads) reported

    @bt_uk Sorry - one more question. Did BT, at the time I was taking these contracts out mention the "long line" and that "errors" are likely? How many others in this part of Devon have issues with BT? cc @AnthonyMangnal1 PS. Internet just dropped out again.