BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 11 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 44 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• John (@johng225) reported 6 minutes ago

  @Die4444Guy @bt_uk :( hope you get it sorted. Mine at least seems to be a known problem

• Somesh Maurya (@MauryaSomesh) reported 13 minutes ago

  @eoghaner @bt_uk I’m still facing the problem, can you check it please?

• sallygalsworthy (@SallyGalsworthy) reported 17 minutes ago

  @bt_uk. Having waiting patiently on the phone for help from your technical dept. They cut me off. They haven’t called me back. My query is quite complicated must talk to someone. New router.

• The Planning Lounge (@planninglounge) reported 19 minutes ago

  @bt_uk wifi down in BS16 area, service status advises it should be fixed by Friday?! Any update please?

• Somesh Maurya (@MauryaSomesh) reported 19 minutes ago

  @bt_uk You can find details in my previous tweets. Most of BT customers are unable to login as they are being forced to reset their password and email with PIN isn’t arriving. Same situation from last 15-20hrs

• Rosarios (Roscoff) (@Rosariosbath) reported 22 minutes ago

  @btbusinesscare I’ve been in contact 5 times over then last 6 weeks and job still not completed. Not easy when you cannot get hold of a manager immediately. Shocking service

• Somesh Maurya (@MauryaSomesh) reported 22 minutes ago

  @nicolab77 @bt_uk Even now issue is not resolved I got a DM asking me to reset the password. Seriously what is wrong with you @bt_uk. Is anyone even reading our complaints?

• 🏳️‍🌈🏳️‍⚧️Geo 🟠🌤 (@GeoCyberwolf) reported 23 minutes ago

  Um @bt_uk I'd rather you didn't restrict.the service after ONE missed bill. Given I work from home and need broadband to do so and earn the money that pays the bills.... Just wait a couple weeks ffs....

• Catherine Hardy (@news_hardy) reported 30 minutes ago

  @bt_uk Now 50+ days without any connection due to BT's inability to provide a service. Cancelled my £81-a-month contract in despair last week - yet a fourth #OpenReach engineer turned up yesterday and "connected" me. Still nothing. #OFCOM

• Gemma Puffer (@gempuff81) reported 31 minutes ago

  @bt_uk Please provide an update on the fault in LL65/Holyhead? Phone line & Wifi down since yesterday. BT fault page says no issues. My dad is without ANY means of communication (relies on wifi calling) & urgently awaiting a call from hospital regarding my mum. Needs sorting ASAP