BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 39 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• 
  Mark Johnston (@MarkJohnston71) reported 55 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@23dmc23) reported 2 minutes ago

  @bt_uk Well, that was a waste of time. Exchanged DM's for a week, went round in circles, still no resolution. This advert is a blatant lie, BT does not care about elderly & vulnerable customers!

• 
  H (@xxxHJWxxx) reported 3 minutes ago

  @BTCare Where can I send my complaint for it to be dealt with before 2023 😒

• 
  Ben (@benwatson___1) reported 6 minutes ago

  @WDCamden @NewAgeBoxingUK @btsport How are u that stupid to understand boxing ain’t ever gonna be free and you’ll always have to pay extra to watch the biggest stars. Suck it up buttercup and get a paper round so u can afford it 👍🏻

• 
  The Coffee Lord (@Tyrinic) reported 6 minutes ago

  BT: The Ongoing Saga A brief recap - FTTP ordered 20th Sept, Install for 18th Oct, denied by flat roof, rebooked 19th Oct for correctly skilled engineer on 1st November. Cancelled on the 1st November by @WeAreOpenreach due to 'escalation issue' by @bt_uk, Rebooked for today. /1

• 
  Pierre Stapley (@PierreStapley) reported 9 minutes ago

  @bt_uk Every time there is a power cut in my area the internet goes down for THREE days. Why does it take so long to fix? I work freelance from home and lose money. This has happened 3 times this year!! Rural areas always go to the back of the list!

• 
  Prince Roy (@princeebwoi) reported 11 minutes ago

  @bt_uk ... different parts of the home. She then asked if my mobile phone network provider provides 5G and why I don't use that instead. I said that shouldn't matter whether or not I have 5G because I'm paying BT for home internet. She was not willing to help me at all... 3 of 3

• 
  Alan (@alrhodes2309) reported 12 minutes ago

  @bt_uk I am due to have fibre connected tomorrow but still keep getting adverts for me to upgrade. Problem is I want to recontact something else but can't until tomorrow's upgrade is done even though I ordered the broadband a month ago. The wait is not my fault

• 
  Prince Roy (@princeebwoi) reported 12 minutes ago

  @bt_uk I'm terribly disappointed and upset the way I have been treated today. There are many other providers who provide the same products as BT and a lot cheaper but I decided to stick with BT for the service and quick turn around for any issues.

• 
  Dani Mack (@danimackney1) reported 20 minutes ago

  @bt_uk Hello I work from home … I’ve been on the phone to an engineer all day ! Nothing has worked … I have the hybrid but nothing is working . Now they are saying the first appointment is Friday afternoon … this is unacceptable ? Please help

• 
  PJMosely (@PhillipJMosely) reported 22 minutes ago

  @HwatsonBT Please, help. Since 3 September BT cut me off bandwidth & Internet. A spurious request to take my number has ruined my service. I told your fraud team not to do it but you did anyhow. Since then I waited six weeks to get turned on. You cut me off 3 times since! @bt_uk