BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Leadley
(@danny331981) reported
@SkyFootball disappointed your not showing the Hamburg v St Pauli derby today! Not sure, why I’m paying a subscription when you never show any Bundesliga 2 games! At least @btsport did!
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deeserve
(@deeserve) reported
@iMiMiMx @BTBusiness @btbusinesscare Ouch indeed! Thanks for the update! Hopefully a fix comes a lot quicker than 3:30am…
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Wash Your Hands
(@masaladishA) reported
@bt_uk someone just called me from your team and I asked them to call me back later this afternoon and they went “get off the line you idiot” & cut the call!! Wtf is wrong with your customer service. That was so uncalled for. You guys called ME. Terrible customer service
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richard foster
(@rcfoster) reported
Unbelievably poor service from @bt_uk Questioned why we were paying so much. Took away part of our package but still charging same amount.
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Unpopular Football Opinon
(@UFO_836) reported
@jessiejames11 @btsport @btsportfootball It’s poor/ lazy punditry from Savage!
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lizziedripping
(@lizdripping) reported
@bt_uk Yes thanks. Both hubs were flashing pink so broadband was temporarily down, but restored within 10mins spontaneously.
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Sarah🌙
(@esjaymo) reported
@bt_uk I have to point my phone at my router to get MY WiFi. I leave the room and it’s all over. Paying for a service you’re not providing is boring. Why? Because some new fangled line is being put in up the road and you want me to pay more for better service. Not how it works!
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Jack Murray
(@JackMur58861755) reported
@bt_uk why are you throttling YouTube?? I have just purchased bt fibre 900 and I am getting the top speeds but when I use YouTube it buffers and goes to a low resolution!!! You have to be throttling as when I switch to a VPN it works fine.
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Fiona M More
(@newgrandmomma) reported
@bt_uk what are you doing about an appalling service again? Over a year now with every excuse and multiple engineers, why are we paying for crud? #unacceptable
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Kegs
(@DannyK67) reported
@btsport @btsportfootball who on earth is this idiot commentating on roma v feyenoord just now? Absolute imbecile #wedonttake