BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Welsh 👻
(@James_s_welsh) reported
My @SkyHelpTeam has been down for 5 days. I’m in Andover and we’ve been removed from @bt_uk / @OpenreachHelp list of locations with reported issues despite all my neighbours reporting the issue. Open reach said there would be a fix by 01:30 today which has now been removed
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MDR
(@Vadersazombie) reported
@bt_uk day 2 of no internet. I’m a Halo customer and the mini hub barely gives me any connection after I was told there were issues in the area and to use it. How am I supposed to do any work when I can’t even load a web page?
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Lou Everett
(@lou_everett1) reported
@bt_uk my broadband has been down since 3pm on Friday. The service checker had given us a fixed time of 7pm this evening but this has now changed back to unknown. Please can I have an update. I work from home and the kids are on their holidays so this is very frustrating.
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LJRankin
(@lj_rankin) reported
@bt_uk hi, are there issue with Internet service in the bs16 area of Bristol at the moment please?
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Harvey
(@pumpkinthrower) reported
@bt_uk My internet has been down since Fri. Timeline you set has been & gone. Bot, app etc now just say “shortly”. Am burning thru BT mobile data at rate of knots. Appreciate that storms mean you’re busy but how about a realistic timeline? Now interfering with my ability to work
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White Dog Jewellery
(@WhiteDogJewel) reported
@viola2727 @bt_uk Nope, the analogue line was terminated so it was digital or nothing. My mother in law has no Internet, never has never will, when digital reaches her she’s stuck unless bt pay for Internet or she has a choice that was denied to the rest of us
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jon wood
(@UkJon) reported
@bt_uk i see you have a deal where ee take over broadband if bt goes down … can you do it the other way … where we get EE as main supply but have BT as the back up … we only get 5-10mps and potentially double that on EE but we want your security
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Amanda Neimer
(@ANeimer) reported
@bt_uk It says there is an unexpected error. Hells Bells this is going from bad to worse.
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Steve
(@sdb1979) reported
@bt_uk how is my complaint resolved? You haven't been in contact. Now you want me to sit on hold for ages to tell you that? Are you joking?
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Matt
(@heap74) reported
@bt_uk Please can we have an update on the internet outage in the TW1 area. I now have the EE mini router but it’s a struggle with a household all online and working from home. Open reach tell me to contact you???? Been off line since early Sat morning so 4 days without.