BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/16/2026 10:25

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LiveBlyth AndyBlythLive (@LiveBlyth) reported

    @bt_uk @ImJustMeTee Lots of people with this issue, any updates please...

  • ThatDaveStevens David Stevens (@ThatDaveStevens) reported

    @bt_uk Any update on the outage impacting some sites in the uk? e.g. Zoom?

  • MichelleSupper Michelle Supper (@MichelleSupper) reported

    @bt_uk Hello. I've been on hold to the customer service desk for over an hour. Any chance of getting some help today?

  • ItsCallumtomz Callum (@ItsCallumtomz) reported

    Up to 60 minutes wait for technical support from @bt_uk that’s disgusting.

  • sfleurance77 Sébastien Fleurance (@sfleurance77) reported

    @bt_uk My contract ends mid January. I've called your hot line to get a 12 months renewal but you can only offer 24 months. you obviously dont want to retain customer so I'm going to go to @SkyUK!

  • VegaPunk00 Hamza (@VegaPunk00) reported

    @bt_uk Looks like the issue has been resolved as I'm back on. Can you guys check?

  • Fehners Alex fehners (@Fehners) reported

    @bt_uk @BHAFC_smithy I'm also having the same issue since 12pm. Seems related to BT not being able to route traffic to Amazon web services. Sites not working on BT fibre are working find via mobile data

  • pearlgreenmilkT claudelle. (@pearlgreenmilkT) reported

    @bt_uk Hi! I’ve been trying to access my university content on the online platform. Do you have any info/update regarding the issues connecting to Blackboard and when this will be resolved?

  • LiveBlyth AndyBlythLive (@LiveBlyth) reported

    @bt_uk Why cant my ps5 connect now? Says NAT failed, lots of people with this issue last few hours....

  • iama_pig Lamatrooper (@iama_pig) reported

    @bt_uk @The_FPL_Spot Hey @bt_uk could you keep me posted also? Similar issue… can’t actually get hold of anyone at BT either