BT (British Telecom) outages and service status in Galashiels, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Galashiels, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ba$ho (@MonkeyRaincoat) reportedHi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
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lee davenport (@leedvnprt) reported@bt_uk I can't phone any bt number because the automated service doesn't put me through to an actual person, it just says that my service has been restricted and I need to pay. I will not be paying because it was supposed to have been. Cancelled on the 8th of June!
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Suraj Bithal (@BithalSuraj) reported@bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .
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mrchrisjohn (@mrchrisjohn) reported@bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve
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Davie B (@Broon374) reported@tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞
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H Paul O'Donnell (@HPaulODonnell) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.
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Emma (@Emma_coyne73) reported@bt_uk My issue is not that there’s a fault it’s just the complete lack of communication to your customers considering you are a communications company. Uk power & affinity water notify us instantly if there’s an issue but we’ve not heard a thing from BT.
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Sparky (@oftheVotadini) reported@bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer