BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/23/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NHSAnalyst1 NHS_Analyst (@NHSAnalyst1) reported

    @bt_uk hi my wifi disc has randomly stopped working. I’ve tried reconnecting using an Ethernet cable, doing a factory reset and then connecting as soon as I take out the cable it keeps flashing red. Can you help please?

  • Gerry_McGregor Gerry McGregor 💙 (@Gerry_McGregor) reported

    @bt_uk I think that has fixed the problem. Thanks

  • Heatherbishbash Heather Bishop (@Heatherbishbash) reported

    @bt_uk Our wifi has been down since yesterday in SE23. Notifications are telling us it will be back up by the 16th. Six days isn’t good enough when we’re WFH. When will this be sorted please?

  • brokenotbeat ᴄᴏʟᴇᴍᴀɴ (@brokenotbeat) reported

    @bt_uk you are a bunch of useless *****. You make promises that yo never deliver (20mbps, BT/EE mobile) . Nothing delivers. You total lying *****.

  • Ziimzey Lewis Coleman (@Ziimzey) reported

    Do love it when @bt_uk leave u without interent for 2 weeks then on the day they are ment to fix the simplest problem they say its gonna be another week minimum, ive played a ******* season on 4g 🤡🤡

  • warrenwoodhouse Warren Woodhouse #warrenwoodhouse 🇬🇧 | save 🇺🇦 (@warrenwoodhouse) reported

    @bt_uk I need help with my bt smart hub. When I go to use the admin panel on the web page, it says that the pwrd is incorrect. It’s the same one found on the router which I typed out carefully. I think my router needs to be replaced.

  • chapaticafe Chapati Cafe (@chapaticafe) reported

    @btbusinesscare help, your support people are saying we need to make do with 800kb upload speed on your premium business service. POS systems struggle at this rate. Can u send help , quick …..

  • ihalliwell Iain Halliwell 💙 (@ihalliwell) reported

    @bt_uk Just wanted to be treated the same as a new customer , which I thought you had to do, only deals on offer to me are £65 , where as new customers are able to get new deals around the £39 mark.

  • IAreGambit Miguel 🤘🏻 (@IAreGambit) reported

    I’m fed up with your **** internet @bt_uk always getting disconnected ******* sort it out!

  • f0resttemple Drew (@f0resttemple) reported

    @Ofcom @bt_uk @OpenreachHelp Thank you. Can I do this whilst the complaint is open? Over 2 weeks after my line was slammed and in no further forward with a resolution...