BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Iona Nangle
(@iona_nangle_x) reported
@bt_uk great that you send our reward cards for terrible service only seems fitting that you would then use a service that has an impossible to reach customer service line
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Friggin Legend
(@frigginlegend) reported
@bt_uk maybe take some advice from the @AppleSupport customer service who are brilliant and actually do their jobs and fix things!
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Camila Caiado
(@CamilaCSCaiado) reported
@Dunnylad @bt_uk Yep, they are just responding to my soundtrack post. Currently on hold but this one looks promising. They actually told me what is wrong and it's all a badly handled order, no problems with the line!
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Heather Tweed
(@heathertweed) reported
@bt_uk Oh yes I’ll keep this going for over a month and know that you have no phone line, internet or other possible provider. Ah yes I’ll also throw in forgetting to book a big vital piece of equipment every time. And you can stay in all day! Yes I pride myself on my customer service!
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk @MarcAllera @HwatsonBT "This is a goddamn shame I never wanted to my broadband to break or leave us tainted Know I should walk away But I just can't replace my order or even erase us"
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk Catherine, Sarah (person in the line) is actually trying to resolve the problem. I'll let you know if it goes wrong.
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Jack98Traders
(@Jack98lawTW) reported
I have no internet again after a month without internet it comes back on for 3 days and it's gone down again can you get someone to contact me right away as I'm extremely annoyed @bt_uk
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♥♡☆Jo on the Boat ☆♡♥
(@I_am_Contented) reported
@justpootlin @bt_uk Ours is working, but slow at times :-(
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Ollie Clarke
(@oliverclarke1) reported
@SkyHelpTeam still have the same issues with my sky account can't access piggy bank. Broadband works when it wants... maybe I should try @bt_uk . I guess i shouldn't have put all my eggs in one basket... (seasonal pun!)
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Des Thomson
(@DesThomson4) reported
@bt_uk My Hotel has been left without a land line since we switched to you on March 28th followed your complaints procedures daily and still going around in circles, now told by email in may be 14th April. Losing thousands in revenue and no help.