BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/27/2026 03:45

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gar_wills G.Williams41 (@gar_wills) reported

    Starting to regret going with @bt_uk not a problem with their service but their accounting issues are horrendous. And the call waiting times. On hold for literally an hour

  • LisaWalton242 Lisa Lou (@LisaWalton242) reported

    @bt_uk mums phone still not working. No divert to mobile will be a week before it's fixed She is 79 seriously this is not right

  • colinj_wright Colin Wright (@colinj_wright) reported

    @SGSEngineering @btbusinesscare Take a look at your own lack of customer service before criticising others @SGSEngineering , over 3 weeks for a repair or replacement!!

  • oldCODger6 SteveS (@oldCODger6) reported

    @bt_uk internet down again. Less than a week from last time it went down. DN3 3SZ. #openreach outside neighbours so wonder if this is part of a bigger issue here. Rebooted router twice and still get steady Orange light. No issues shown on check line page. 😫

  • winstano Ben Ward (@winstano) reported

    So for 4 days she's had no phone or internet. And it's only by chance that we were down this weekend. Credit where due, @bt_uk engineer (Dan) came out within 12hrs and has gotten it fixed, he explained what happened. But it shouldn't have. Complaint going in.

  • itsSkrilla Skrilla (@itsSkrilla) reported

    @bt_uk internet not working at NW6 5GJ; whats going on?

  • lindaparks71 Mrs Linda Parks (@lindaparks71) reported

    @bt_uk why is my wi fi not working??... I have tried to reconnect but it's telling me that the password is incorrect... It's not

  • Xian51503919 Xian (@Xian51503919) reported

    @btsport i payed £25 to watch Tyson Fury v Deontay Wilder 3, the stream didnt work, i didnt get to watch 1 second of the fight. i called customer services to get a refund but they said my email was wrong,its the same email i always use to book PPV.

  • Carolebunford Carole Bunford (@Carolebunford) reported

    @bt_uk hello, we have a broadband problem at work but cannot send message to 61988 as it fails each time. How can we contact you for help?

  • FootballGlobal Global Football Academy (@FootballGlobal) reported

    @bt_uk been on hold over 20 minutes no answer. Moved home but engineer didn’t do anything. Now I’m paying for BT without any service. Completely unacceptable and unprofessional. Someone please contact me and rectify what was supposed to be done and what I paid for!