BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/11/2026 15:45

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shivmcgovern Siobhan McGovern🙂 (@shivmcgovern) reported

    @bt_uk You have sent me the second incorrect hub for my fttp. A month without broadband. Holding on to speak to someone to repeat again what I have said 7 times previously. Rubbish service

  • Boyscout1981 Adam Neale (@Boyscout1981) reported

    @bt_uk Broadband engineer came out thought everything was fixed, but still having issues. Reported again and now no updates as to what's going on???

  • Emily_Pownall Emilyyy (@Emily_Pownall) reported

    Wasting my morning off sorting my internet with @btbusinesscare. Actually sick to the back teeth of their crap service

  • GC_1508 Gav Clark (@GC_1508) reported

    @bt_uk Your website isn't very clear at all, I suspect I'll receive a new SIM card in the post. Don't want to change number and the "upgrade deals" are garbage. Will result in me moving my custom elsewhere, cheers.

  • ItsNotReallyMe_ The English Superman (@ItsNotReallyMe_) reported

    @bt_uk @Vincenzosir Your fault reference is VOL055-2181961901788. Can you also help with this? Seems like im getting no where here

  • supremescott Scott Buchanan (@supremescott) reported

    @mark_beattie_ @bt_uk sit in the car down the street for 2 weeks to do my college work - not impressed at all.

  • _hanamorris hana (@_hanamorris) reported

    @bt_uk why’s your broadband so crap?! Sort it out

  • Maxine40Wright Maxine40Wright (@Maxine40Wright) reported

    @bt_uk I am on Virgin media and it won't let me send at all to be honest. I think I have managed to log a fault although they don't seem to be able to repair until the 9th. Terrible isn't especially as they've just "upgraded" an 80 year old to fibre broadband! I'm so disappointing...

  • PHILNAPIER Phil Cooke (@PHILNAPIER) reported

    @btbusinesscare @bt_uk @bt_uk open order of CVE and SOGEA BT2223KP4VX and BT2223KP6KT there is also an open complaint IMP-106721684 - BEEN TOLD TO WAIT UNTIL 8th february. That will be 6 weeks to order and get a phone and broadband line installed. Acceptable?

  • top1percentile Nigel Bennett (@top1percentile) reported

    @charlescholland That 'HMRC' seems to have a rather long list of fake or disconnected lines from which it can make its calls. I'm not sure how or why the network allows the scam to operate. Any comments @bt_uk ??