BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marc ⚒🦉
(@FrenchyWHU) reported
@bt_uk The appointment failed AGAIN. beyond ridiculous customer support… one says it’s been booked then when no one turns up and I ask why they say it’s failed. Bye bye BT I’m no longer paying £55 a month for 5mbps internet 😡
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Jules Escha
(@julievygot) reported
@bt_uk Why is BT Customer service so unaware of the need for an engineer to change from Virgin Media to BT broadband connection? There must be others moving from Virgin. Spoke to 3 BT advisers & none of them knew-I had to persist. Tempted to stay with Virgin to avoid the hassle
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Rebeckah Vaughan
(@RebeckahVaughan) reported
@bt_uk Not yet but I would like to join BT as a new business customer please x
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Ian Stephens
(@IanStephensSim) reported
@JayBoyd78603955 @airbus319uk @bt_uk Out BTNet line was also down for~50 mins. Connectivity resumed 10 mins ago. Still waiting on hold for telephone support as to discover the cause.
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awen asgwrn🇺🇦🏴 🩺👩🏼🔧
(@awenior) reported
Since our regretful broadband “upgrade” by @bt_uk over a month ago, one of the many problems has been that we have been unable to use the Apps on BT tv. Really wish I could turn back the clock 😩
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John Alastair Cook
(@Jacalakie) reported
@bt_uk No I can’t believe it…a week since I reported a fault on my 96yr old neighbours phone line. Still not working properly and even you own update texts have stopped. Obsolete disgrace…50 odd years a customer too soon to be EX customer.
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Motoring Nation
(@motoringnation) reported
@IanStephensSim @someBroka @bt_uk Our BTNet down since 4.30. WhatsApp support not responding and no answer through telephone support!
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Jayne Screech
(@screech_jayne) reported
@bt_uk I tweeted yesterday about my elderly mother having no phones after having BT Broadband & Digital Service installed and have assured her case is being investigated. Yay .. because it’s been two weeks today without them .. let’s hope they will be on by the weekend. 🤞🏻
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John Alastair Cook
(@Jacalakie) reported
So it’s been a week now and @bt_uk “welfare” response to fix the phone line of a 96yr, vulnerable customer of 50 yrs has resulted in…no action being taken and update texts stopping days ago. They have no shame!
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.
(@johnbonesx) reported
Uno what fair play lads you fit new WiFi 2 days ago and you’re already sending out an engineer to fix it hold your heads up high 👊🏻👊🏻👊🏻🤡🤡🤡 @bt_uk