BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (17%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 12 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 18 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Vikas Pota 🔜 #WorldEduWeek (@VikasPota) reported 8 minutes ago

  Very rare for me to vent on here - but - OMG - HOW BAD ARE @richardbranson and @virginmedia AT PROVIDING A SERVICE. Switched to them, and it's been one disaster after another. I'm now left without connectivity after weeks of inaction. I SHOULDN'T HAVE MOVED FROM @bt_uk #EpicFail

• bells♿️ (@jsrbell) reported 8 minutes ago

  @bt_uk Are you going to fix the code issue the next time around?

• Tracy Selby (@selbs01) reported 10 minutes ago

  @bt_uk Unbelievable! This is the SIXTH time your contractor has been booked & not turned up with no explanation & it seems no one at BT is able to hold them accountable! Is there no service level agreement? Does no one at BT oversee the contract? Absolutely diabolical service!

• Andy (@Causing_It_x) reported 10 minutes ago

  @bt_uk any idea why I'm not receiving a code for the ps5? I can see they are in stock but don't have a code when I sign in

• Rob (@therobwatson) reported 12 minutes ago

  @bt_uk Now my fibre broadband has gone down! The phone number on the bt webpage doesn't work, the text message service isn't working What kind of customer service is this??? BT are uncontactable! #bt #broadband #fibre

• MermeladaMarma 🇪🇺🇪🇸💚🌱♻️ #FBPE #3.5% (@MermeladaMarma) reported 16 minutes ago

  @OpenreachHelp @bt_uk It would help if you actually answered. I waited an hour! You should be ashamed! An old woman has been locked up in a residential since March, no physical contact with her family since March, and now no verbal contact for a week. Phones are an essential service, especially now!

• Rob (@therobwatson) reported 20 minutes ago

  @bt_uk More problems. #fibre #broadband had gone down. Smart hub reset isn't working. Less than 2 months in rarely get the minimum 100mbps as advertised.

• John (@johnmckillop) reported 24 minutes ago

  @bt_uk Correct. And when I scroll down on MyBT I have no visible offers and have never had any visible offers any time I've logged in. I presume this to be normal because it will only display MyOffers when there are offers available.

• Mark (@Mark10725478) reported 26 minutes ago

  @bt_uk I would challenge this as a BT customer we have had nothing but problem and a variety of excuses for these problems. Basically every excuse you can think of except the fact they are capping speeds constantly. From the day of purchase had a steady speed of 58mb but these days 25mb

• Michelle (@Livelaugh2020) reported 31 minutes ago

  @bt_uk There is only one speed. ****. And you've quoted me 30k to put new line in. I want to know when you start updating rural areas