BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Agnes Bergman
(@AgiBergman) reported
@nivelan @bt_uk We’ve had a bad experience with them. They “slammed” our phone line, in essence they stole the line from Orange after a marketing call and it took us 2 months to get working internet in the property again. Thank you for the reply though.
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Pineapple kid
(@andreibel7) reported
@bt_uk I only have a problem with buffering
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Lord of Equity
(@LordEquity) reported
Hmmm signed up to @bt_uk broadband. Router due on Monday . Just checked online to make sure no problems and order has been cancelled. No explanation. Now ~30 minutes on the phone. Not a great start
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nivelan
(@nivelan) reported
@AgiBergman @bt_uk Oh wow that's awful. I'm with them currently but swapping to Vodafone soon as they offer fibre to the premises the cheapest. No experience with Vodafone yet though.
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Ann Grant
(@anngran20144267) reported
@priuspaterson @bt_uk Mine down also for last couple of hours
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ag92_
(@ag9220) reported
@bt_uk 5 hours trying to get through to ANYONE on your helpline?! Is this for real? Horrendous customer service!
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Djs
(@Dan78notts) reported
@bt_uk That’s really poor, her medical emergency alarm won’t work without the phone line
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PaulStPancras ⌛#NHS #COP26 #Rejoin #NoHS2 🇪🇺 ©™
(@paulstpancras) reported
@AgiBergman @AnyVan @bt_uk Call your local Councillor. Your local authority might be able to help.
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F Robinson
(@Shortie_1475) reported
@bt_uk Good Afternoon I have logged a fault on Monday I have no phone or Internet. I was sent a BT mini hub which always needs charging and its slow. I tracked the fault and stated it should be fixed By 17.12.2020 today is now 19.12. 2020 and still with out Broadband & landline.
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nivelan
(@nivelan) reported
@AgiBergman @bt_uk Zen are good but very expensive. I'd recommend TalkTalk. They've just opened a new call centre in Salford too, where they're headquartered. Plusnet are part of the BT Group so I'd treat that with a pinch of salt. Maybe CityFibre have connected your new home to Fibre?