BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 11/22/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johnkni55685778 john knight (@johnkni55685778) reported

    @bt_uk I'd there problems with Internet in the nottingham area, supposed to be fast fiber, but very slow at the moment

  • Quilo Sam Marks (@Quilo) reported

    Ahh @bt_uk rapidly becoming the bane of my life at the moment. From absolutely dreadful login /password reset every damn time to billing issues. Absolutely sick to death of having to manually do everything each month.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported

    @bt_uk changed broadband from ee to bt full fibre - was brilliant for a while and then we saw a bt engineer at our neighbours house installating full fibre. Even since then ours has been rubbish! Not loading, being really slow now having to use our data #noton

  • jeannie_pie Jeannie pie (@jeannie_pie) reported

    @bt_uk As BT customer I tried to get the free BT Protect sw (Norton 360), had probs. Who in BT can help? Sending BT a private message, pls reply urgently.

  • Becky98911 Akceb Noinnam (@Becky98911) reported

    @bt_uk Hi BT, we have BT fibre which has been down since last night. Had a text message to say there has been a fault detected and since fixed but still isn't working despite resets etc. From what ai understand this is effecting local residents. Any ideas when this will be up?

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    Oh my goodness, the internet gods must really hate me at the moment… had to pay to go to a coworking space to send some files (as my rubbish @bt_uk home service can’t handle it) & I find their cable got accidentally cut by some workers 😫😫😫

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk absolute WORST customer service.

  • Insert_c0in ᴛʟ (@Insert_c0in) reported

    Just wanted to say Laura from @bt_uk has been great at keeping me updated with issues. Even though I’m not pleased at the length of time it’s going to take to fix this issue, at least there’s communication and some relief that it’s getting resolved.. for now anyway..

  • sedgy19 fifi le bang (@sedgy19) reported

    @bt_uk my account is closed and I never received my returns bag for equipment. I can’t order another bag as it says my account does exist. Help?

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk You only look after new customers and don’t give a **** about existing ones. I’ll be leaving when my contact is up