BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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Problems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KevParkin (@KevParkin2) reported@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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KevParkin (@KevParkin2) reported@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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Mark Docherty (@MarkDocherty16) reported@robbiewilson64 @OldLondonW14 @bt_uk I usually tell them I am glad they called, as I was wondering what to do with my spare money so if they can go ahead and give me their account details I will send them some. They always hang up.
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Matthew Snaith (@snaithious) reported@bt_uk I've not received a returns bag to send back a previous BT smart hub, my email says it was posted to me on 11th Sept and I see no option to request another in my account. Please help
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yasemin (@yaseminbx) reported@bt_uk If you watch the video he has stated what the issue is, thanks
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wayneb71 (@wayneb711) reported@bt_uk And secondly I have emailed you and openreach . Neither of your companies bothered to respond to my complaint . 🤔
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Jamie Turnbull (@ThatjamieT) reported@btsport God I wish he'd **** off.
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KevParkin (@KevParkin2) reported@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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Karen Shepherd (@karenonthetwit) reported@bt_uk never dealt with such an incompetent set up.Fibre promise-3 months, 3 visits, 2 days of lost earnings, literally hours on hold then to be told no one knows what’s happening again. Couldn’t even complain/escalate. Your hub is on doorstep come and collect we are busy.
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Rehan (@theycallmepasha) reported@bt_uk @yaseminbx Ratio this problem