BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 03/04/2026 21:30

March 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk I'm trying to purchase WWE Extereme on sky box office but every time I try to book it via my sky Q Box or via the website it won't let me I have phoned both BT and sky on numerous occasions both you and sky have both failed to sort the problem out you say

  • bethanyg27 Beth G (@bethanyg27) reported

    @bt_uk Oh and I won't receive compensation because it's not all day every day. Just many hours every day. But it COMES BACK. Not enough to consistently use. But enough to satisfy BT that they won't actually have to stop charging us for the privilege of awful service.

  • s_m_gill Stephen Gill (@s_m_gill) reported

    @bt_uk Why should I? You sent it as you arent able to send an engineer to fix my broadband fault. Shambles of a company and my longstanding loyalty is being severely tested!

  • donaldrnoble 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿Donald R Noble🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@donaldrnoble) reported

    @bt_uk Thanks Lesley, but that link is broken.

  • allan_brisbane Allan Brisbane (@allan_brisbane) reported

    @bt_uk Broadband is ridiculously slow. Can't log in to check if there is a problem locally.

  • D_P_Palmer1 Daniel (@D_P_Palmer1) reported

    @bt_uk You lit are completely incompetent and disorganised. @OpenreachHelp any chance any of you can shed light on the coming up to 3 weeks without Internet? BT are completely useless and unable or unwilling to communicate why theres no service and why fixing it keeps being delayed

  • jacktar93 jim gibb (@jacktar93) reported

    @bt_uk Now sorted thanks to Muhammed from Manchester ee team bt needs to sort themselves out letter of complaint in bound to chairman from v disgruntled shareholders b interested 2 c if I get a response #ee_uk

  • Scuubersteve stephen wallwork (@Scuubersteve) reported

    @bt_uk are saying my routers faulty. @Onestream_UK are saying it’s BT resetting the dns at 7-9pm at night. Can I have an honest answer to why my internet is resetting at its busiest time every night please? I can’t see anyone else having the same problems.

  • TheGrumpyBitch Remaining Grumpy 💙🇪🇺🌟🌟🌟🌟🌟🌟 🌹YNWA (@TheGrumpyBitch) reported

    I thank my neighbours. Due to an issue between @bt_uk and @itvhub I get no subtitles. For hard of hearing (me) this is so frustrating at the best of times, but I was determined to watch #KarenPirie Lots of rewinds/fast forwards, sound really high but I got there. And loved it!

  • rizb_ Riz (@rizb_) reported

    @bt_uk I do, but genuinely cannot be bothered to deal with BT's customer service so I'm dealing with the issue until my contracts over