BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty
(@ScottyHoops10) reported
Nice of @bt_uk and @OpenreachHelp to lie to their new customers about installation dates and make them sit at home for two days with no intention of turning up 👍 disgusting customer service
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truckintrader 🏴
(@truckintrader1) reported
@bt_uk Your an absolute joke, you have just installed full fibre for my next door neighbour but I’m not allowed it because I’m already a customer, but I can upgrade onto the plan I’m already on for a extra £20 a month, seriously!! Absolute jokers
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Steve Marchant 🏏🎺
(@yorks111) reported
@bt_uk why did I get cut off by you after holding for 30 minutes after explaining issue? Why didn’t you call me back?
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Elizabeth Mistry
(@ElizabethMistry) reported
@bt_uk Thanks Laura - but what if the customer wants to buy a specific EE product (a special type of sim) available at a joint @EE / @bt_uk store please?
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Liam Wakefield
(@LiamWakefield) reported
@bt_uk hey! There seems to be a line fault at my mother in laws house. She doesn’t get signal at home what’s the best way in getting some support?
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haymansafc #KBF 🎄
(@haymansafc) reported
I’m becoming fed up with @bt_uk. Not only does their internet supply disconnect for a random period of time every Friday evening without fail (thank heavens for 4G…), but there seems to be serious, ongoing reliability issues with their e-mail at the moment too.
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Heather
(@Heatheregale) reported
@bt_uk on hold for 40 mins. Supposed to get a credit for £197 but getting overdue bills because 2 departments need to sort it. I now just want to cancel the new account
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Scotty
(@ScottyHoops10) reported
@crouchy9 @bt_uk @OpenreachHelp Was told Wednesday they were installing, never showed up. Phoned up complained, the BT guy spoke with openreach, called me back Thursday morning and told me they’ve got me in for an emergency appointment as they didn’t show, today. Never showed again
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B Turnbull
(@BTSAFC) reported
@bt_uk had a solid orange light on hub all day.. any known issues in Colchester ??
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John Galloway
(@VelocastJohn) reported
@highlandbruce @bt_uk ****’s sake.