BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/09/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deore74 jonathan latham (@deore74) reported

    @bt_uk Totally agree but it doesnt help me as i have to decide by 12th june...

  • kipinmaine2 Ultra-American. Resist We Much. (@kipinmaine2) reported

    @Vislink @btsport @BroadcastRF What's with the logo? Your stock is crap while you go woke.

  • berniewatts Bernie (@berniewatts) reported

    @bt_uk Decided to move this complaint to email. What is the email address for customer services please? Thanks again

  • MerKittea ✨Kittea (Emma) | 🏳️‍🌈 #Pride #LoveIsLove ❤️💜💙 (@MerKittea) reported

    So I accidentally fell asleep at my PC at noon for 2 hours. Bad idea because I woke up stiff as ****. Now I'm balancing web chats with @OVOEnergy and @bt_uk but not getting far with either. OVO are useless as always. BT are fine but I'm having trouble with my BT ID. 😓

  • Squaggle1 martin (@Squaggle1) reported

    @Channel4 yo you guys should be excluded from broadcasting live events until you fix your hilariously shite online player. what a joke. @btsport streaming the champions league final on youtube was ****** genius. if you can't make a good player yourselves use someone else's!

  • neilribennett Neil Bennett (@neilribennett) reported

    What's going on @bt_uk Order GBT2295WW5 placed 18 February for broadband and still not installed. Call centre calls every 2 weeks to say ‘still no update’ and be in touch in 48 hours - that call never happens. Mangers have called and also never follow up. #badcustomerservice

  • DWolks Daniel Wolks (@DWolks) reported

    @bt_uk requested for my account to be closed last march as I was moving. I have now been charged £75 for the past 3 month for a property I don't live in anymore. I have spoken to customer service 3 times in the last 2 month and its still not sorted. #wtf #CostOfLivingCrisis

  • deore74 jonathan latham (@deore74) reported

    @bt_uk Ive an issue with the app ease of use not being on par with what we have now in the form of sky mini hd boxe...walk in the room turn on flick through....with this im guessing its use the tv remote...select the app...log in...just cant see an app easy to use for e.g....nana

  • Kri86584949 Kri (@Kri86584949) reported

    @BTGroup @bt_uk SCAMMERS, PLEASE STAY AWAY FROM THIS FRAUD SCAMMERS COMPANY! WE CLOSED OUR ACCOUNT 2 YEARS AGo, 2 MONTHS LATER RECEIVED A NEW BILL WITH THREAT to pay , CONTACTED AGAIN- BT CUSTOMER SERVICED SAID NO ONE EVER CONTACTED THEM TO CLOSE THE ACCOUNT, BIGGEST SCAMMERS !!!cost extra £1600

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @bt_uk I don't want another phone call. Either post your resolution on here for everyone to see or email me. I'm not wasting time on the phone anymore.