BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pr̶a̶e̸d̶y̷t̴h̷
(@I__Praedyth) reported
@bt_uk not the first time had a problem with the mini hub router, had to have a complaint open since 2022(!) because they cannot complete the most basic of tasks. Used to be on board with BT now wouldn’t even recommend as a last option
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Kevin Murphy
(@RallymanMurph) reported
@btsport yet again I’m paying for your service that kicks me off mid programme. Why?
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GideonPope
(@gideon_pope) reported
@bt_uk So I took the day off work to be here and so have lost a days pay. Then you have the cheek to send me yet another automated text to rate your customer service. Your customer service is 0.
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Marc ⚒🦉
(@FrenchyWHU) reported
@bt_uk I’m on the phone to an Advisor and they don’t know what they are doing L. Every booking fails this is ridiculous I can’t believe how poor your customer service is. I’d rather have no internet than have to deal with this
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pulpeti
(@pulpeti4) reported
@btbusinesscare Hi - I have started getting error messages when I tried to read emails on both my iPhone and laptop. Do you have an outage?! Please advise asap.
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Jo Mainwaring
(@Jo_Mainwaring) reported
@btbusinesscare Bt residential customer
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Lynchy senior
(@lavendoria) reported
@btbusinesscare If that's you customer care Ring me and hang up and claim I hung up. Very poor services
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pulpeti
(@pulpeti4) reported
@btbusinesscare my email was working fine until 2pm today, then it stopped completely. You need to find someone who can fix it within the next hour or I will be an ex-customer. #BTBusinessFail #BTBusinessHopeless
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Lynchy senior
(@lavendoria) reported
@btbusinesscare Yes I am and have been for years I'm a business customer and rang for help with a scam call and was offer sod all ended up hanging up as you refused to deal with it. Just tried to sell me an add on. This was a complaint Discussing
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Murat Demiral
(@murat_demiral76) reported
Just called BT @bt_uk . They say it is showing as a ‘missed appointment’ in their system because of Openreach with no reason @WeAreOpenreach. We have to book the appointment all over again. Wondering whether it was a bad idea to switch broadband to BT.