BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (7%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 2 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 36 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• billy (@CycleExmouth) reported 7 minutes ago

  @bt_uk I don't think it's an openreach van, it's not got any openreach branding. It's in Exmouth, I'm sure if you were so inclined you could quite easily find out who the driver is and give them some friendly advice. I'm not raising a complaint against them

• Ayse Bilgen A. (@birdeye16003035) reported 8 minutes ago

  @btsport sw20 9dx area is down! We do not have wi-fi. Please solve the problem immediately. We are working at home!

• Mayhemzz22 (@Mayhemzz22) reported 8 minutes ago

  @bt_uk heya, really struggling to get support via the live chat. contacted a couple of times now about an intermittent issue with my router and they keep just running speed tests and saying everything is ok. Is there an escalation process?

• Spud (@Spud) reported 13 minutes ago

  @bt_uk Hopefully you can help us get back online, our hub is flashing orange continuously. 24 hours without internet.

• Tripping Gauntlet (@CEB97783359) reported 16 minutes ago

  @bt_uk See told you you'd start quoting tos, funny how it never works out on the customers side

• • daryl • (@_daaryl) reported 19 minutes ago

  @bt_uk Thank you. We still need to send an email regarding a complaint in regards to the compensation we were promised.

• Jordan (@KernowJordan81) reported 20 minutes ago

  @bt_uk Thanks for the copy and paste response. If you'd bothered to actually read my post, you'd know I already have ongoing complaints. I wasn't posting for assistance, I already know the issue, and I also know how unlikely it is that it will be fixed IF your engineer arrives tomorrow.

• Paren Shah (@ParenShah) reported 20 minutes ago

  @bt_uk @WeAreOpenreach @OpenreachHelp I’ve been told that openreach need to send a multi skilled engineer to fix a network issue. The ONT modem is not connected to the network from what I understand.

• Spud (@Spud) reported 24 minutes ago

  @bt_uk please send an engineer out sooner. Our internet has been off for 24 hours and I work from home and have angry clients. Internet has even slow for WEEKS. Planning on cancelling after 10+ years.

• Ayse Bilgen A. (@birdeye16003035) reported 28 minutes ago

  @btsport sw20 9dx area is down! We do not have wi-fi. Please solve the problem immediately. We are working at home!