BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/24/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelp_92 Rachel Pollitt (@rachelp_92) reported

    @bt_uk how can I cancel my broadband contract without calling you? I've given up on the long queue several times now!

  • BertramsL Bertrams Lukstins (@BertramsL) reported

    @bt_uk Too bad the engineer never showed up, so I canceled all of my Zooms for the day and tried to do work on a 1 MBPS hotspot for nothing.

  • cutesychar zoe,,!🍂 (@cutesychar) reported

    @bt_uk hi we have a bt box pro and we keep getting problems with the recordings. All our recordings say “failed to record” but they were there fine earlier. We had a different problem a few weeks ago with the box resetting itself and it we lost ou recordings then too.

  • JacksonInsane Jackson Williams (@JacksonInsane) reported

    @bt_uk Twice in one week we've been without broadband. Has been down since 11pm last night and est. Clear 5am, still without it. What's going on? Account GB25553686

  • m77sc Martin◼️◻️◼️◻️ (@m77sc) reported

    @btsport What's the point in me paying for a service which includes a mobile app if I can't watch it on holiday man?

  • AngryRead Dont read angry ! (@AngryRead) reported

    I can’t decide who’s worse or more boring , Paul Scholes or Owen Hargreaves. Worst part of watching football on btsport

  • dicko888 dicko88 (@dicko888) reported

    @bt_uk I am wanting to know why I took the day off only to be told the engineer wasn’t coming, well after the event and this despite getting a text asking me how it was and whether it’s been fixed. 2 months and still counting for BT to sort this issue out. Sounds familiar to others ??

  • amelia_mcrae Amelia McRae (@amelia_mcrae) reported

    @bt_uk THE WORST Customer service I have ever experienced in my lifetime. Absolutely …. Diabolical

  • Childs4Shirley Shirley Childs (@Childs4Shirley) reported

    @bt_uk Not happy that I had to hold on for 45 mins to talk to customer services about a fault on my dad's landline. When I got through I still couldn't get an update on the problem.

  • TradingLeatherB Trading Leather Boxing (@TradingLeatherB) reported

    @bt_uk @hourmanmovies He probably pays about £50 a month and he has to pay for a text too? *******.