BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/21/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oldmangroom Ben (@oldmangroom) reported

    @virginmedia & @btsport - Trying to watch the AFL via the Virgin Media Go app on iPad but there’s a rights issue? Is this a permanent thing now? It was fine yesterday 🤔

  • josheyb03 Josh (@josheyb03) reported

    @bt_uk Possibly the worst company I have ever dealt with and that honestly takes some beating! Can't even call it customer service as I've heard sod all from you.

  • likesaseat andrealou (@likesaseat) reported

    @bt_uk No one has even bothered to contact me this morning either. I have wasted more of my time on your disgraceful organisation. No integrity what so ever. Terrible brand.

  • CottonChaos Sarah Cotton (@CottonChaos) reported

    @bt_uk Have spent two days trying to contact you about a home move order that apparently has problems that need resolving through a fault at your end. When I finally get through I just get transferred to another department and put back on hold. Dreadful customer service!

  • JasonDoig Jason Doig (@JasonDoig) reported

    @bt_uk Yes, I'd like to know how to cancel this work entirely so I don't have to deal with an endless series of disruptive missed appointments.

  • jayburrows99 Jay (@jayburrows99) reported

    @RyanDeebo @bt_uk Want me to get a tissue for you to wipe that **** from your nose?

  • alex_10bucks Alex (@alex_10bucks) reported

    @bt_uk Your 'broadband deal' is to charge me £10 extra a month for the same service which isn't great. Had to use my mobile as a hotspot last weekend to play Call of duty. To be fair youll give me a free upgrade to full fibre in 5 years. New customers get 'deals'.

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • lebinh_x ▒▒▒ Le Binh ▒▒▒ (@lebinh_x) reported

    @bt_uk Thanks still having problems. It is super slow. 2 hours ETA for a 20mb file

  • tony_cleaver Tony Cleaver (@tony_cleaver) reported

    @MartinFishHort @bt_uk We use Plusnet which is Yorkshire internet for Yorkshire people. Never had any problem they haven't sorted straight away.