BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 02/02/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • knightxxxl Kevin Knight  (@knightxxxl) reported

    Well that’s @skytv cancelled, can’t believe after 18 years of being a customer with them that they can’t do better than @bt_uk for a tv package?

  • Sem43671856 Sem (@Sem43671856) reported

    @bt_uk Poor service . It I’m had been a month since I am trying to get broadband installed , so far I have spent 10 hours waiting for your customer services, I have spoken to 6 different people, and wasted ti days waiting for an engineer to turn up.

  • DJAntisocial John Storey (@DJAntisocial) reported

    @bt_uk You cut my previous service on Friday and still have not called me to resolve the problems. Still have not called me to arrange a instilation appointment, again not called me back re the complaint... and im still without service. Ordered on 12thJan. Just dont care do you.

  • queen_emjay EmJay💙 (@queen_emjay) reported

    @bt_uk @Tammah17 Absolute joke of a service

  • MarkBarclay15 Mark Barclay (@MarkBarclay15) reported

    @bt_uk Call from ‘Charlie of OpenReach’ claiming to be able to help me with my internet speed - 01283547223- even gave your hq address though seemed to be in India?! Blocked. Be aware people.

  • waynechivers1 Wayne (Wazza) Chivers (@waynechivers1) reported

    @bt_uk The engineer is only doing the phone line, what about the rest of it. I am not paying a penny until I have full service, then as I said I am only paying half.

  • NaomiLWood Naomi Langford-Wood (@NaomiLWood) reported

    @clarescastle @HMRCgovuk @bt_uk I know HMRC is appallingly badly organised and makes many errors. There should be some competition as it is a monopoly....

  • clarescastle Clarissa Reilly (@clarescastle) reported

    @bt_uk No, + the colleague with whom I am organising has gone home in despair. We'll try again tomorrow. It ought to be possible, without publicly shaming companies on here, for customers to get something which resembles service. Especially when trying to spend money with you!

  • Tammah17 Tammah (@Tammah17) reported

    @bt_uk I have and have been promised a call back from a manager. I’m disgusted it has had to reach this point. Not your fault personally Luke but I shouldn’t have to make 7 phone calls and 4 engineer appointments, time out from my work day, to still have zero resolution.

  • MillerRufc99 Miller (@MillerRufc99) reported

    @SkySportsNews Couldn't care less, think it's time to cancel my sky sports subscription and get @btsport