BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Stephen (@barkatthemoon77) reportedI have been in and out of hospital for months and during this time my BT bill hasn't been going put due to banking issues. Noticed today, got in youth with @bt_uk and they went above and beyond to help me with a payment plan and told me to watch my health first. 1/2
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poul edginton (@edginton76) reported@bt_uk I am very upset , BT just lie on call and ripp me of. I like action to be take . In 5 days i call more an 6 times to cancel order . Every time i have more lies . Is someone here to take action and make me change mind about BT😬😬😬😬
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Geo H (@Georgebtn1) reported@bt_uk Thanks for that link although it really looks useful for some who is a customer. I am just really interested to know whether a BT network survey would involve someone taking a photo of my property. I live in a ground floor flat.
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Dean East (@dean_east) reported@bt_uk Not very excited today, 2 days off,no broadband connection fault in my area, possibly going to take 33+ hrs to fix, wife working from home, thanks BT..😡
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Ian (@ian_mael) reportedThe lack of response from @bt_uk is not a surprise. Called again today to get a resolution, placed on hold and then got cut off. Same story - different day. It would great if you can put some effort with your customers @bt_uk instead of trying to attract new customers!
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Gary Moss (@Mossy55018) reported@bt_uk here to help... You are rude inflexible and have just lost a customer of 30 years. Beware of the digital voice phone line scam. Off to sky we go
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Billy Telfer (@benjtelfer) reported@bt_uk I was stupid enough to get this. Huge mistake
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Shales (@PES_DNA) reported@DJ_Daymos @bt_uk I’ve got old BT equipment for the last 5-6 years. I would return things but the engineers never have the packing I need to return to items. It would be ideal if the engineers could take the old tech away with them.
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Darren Jenkins (@lerchorinyo) reported@bt_uk Also BT call protect doesn't work with mobile phones. I'm getting 2 or 3 every day. Imagine the amount of old people getting taken in by the scammers. DO SOMETHING ABOUT IT!
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Alison Joseph (@AlisonJoseph1) reported@bt_uk Another problem- am now locked out of my internet, because I changed my ID password. It won't accept my security info either to reset. What is going on?