BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kettle
(@chriskettle3) reported
@bt_uk we had an openreach van outside the house yesterday and was told that the telegraph pole over the road will be replaced 'in a couple of weeks'. Can you confirm the exact date and time please? Already have enough line issues without you disruptingfurther. Postcode CW84BS
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Richard Finn
(@RichardFinn2) reported
Thieving ***** @bt_uk Charging me over £200 to cancel broadband as I have moved to another property after them other ***** @EE swapped my broadband to BT from EE.
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Ryan A esq.
(@Ryan____a) reported
@btsport why does your user TV App user experience have to be so Bad, it's impossible to get a schedule - just shows what's on now or links to clips of stuff I literally could not care less about.
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Harry Rose 🏳️🌈🏳️⚧️
(@HarryRoseStudi1) reported
Hey @bt_uk - I'm using a 5 day internet pass and can't connect my ps5 to your service. How do I change this?
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Yes the issue is there is no one competent @bt_uk to manage even the simplest of tasks I will outline the problems once you tell me how to make a formal complait
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AffAl
(@AffAl17) reported
@bt_uk @btsport Loyalty is not in the dictionary for BT customer services
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Shame no one wanted to tell me, the customer, what this secret issue was then the order might have still been going ahead
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🔥🔥
(@PhilMSports1) reported
Trying to watch the @AFL on @btsport get to last quarter & all I’ve seen for the last 15 minutes is advert WTF are@you plying at?
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Joe, I have recent experience (with Paddy) of you raising complaints via this platform and you investigating youselves does not work You obviously can not help as you make no attempt to do as I ask and keep coming back with the same response
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Invisible Elf
(@InvisibleElf) reported
@bt_uk You can close the conversation, but the complaint and issues continue. The fact that #BT and #Openreach are incapable of resolving their own mistake, leaving a customer, who relies on the internet for working remotely, without service for two weeks is mind blowing.