BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/19/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Balatty Balatty (@Balatty) reported

    @bt_uk Are there problems in the BT22 area? My internet is becoming more intermittent. I've seen Openreach lads up lampposts. Your service at the moment is pretty awful. It's not what the girl who sold it to me said it would be!

  • EmmaJLockwood_1 Emma (@EmmaJLockwood_1) reported

    @bt_uk why is it a week a later and I am still without internet !!! Your customer service is disgusting, I’m so bored of being on the phone with you - 5 hours later and nothing!!! Where’s @skytv when you need them!

  • Joack_L Joachim Lellouche (@Joack_L) reported

    @bt_uk Broadband down since yesterday night ... what is going on ??? Most of us are working from Home and need this connection !!!! Please Advise !!

  • samfran09804163 samfran (@samfran09804163) reported

    @dxmss_ @bt_uk dont listen to them your loaded help poor

  • hhmy2020 Herman Yau (@hhmy2020) reported

    @bt_uk Hi, I lost my broadband connection 1hr ago. Tried rebooting the smart hub but it didn't help. Calling the hotline doesn't help either because it's outside working hours. Any help? Location is GU2 7XE.

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @bt_uk @btsport Really got to love BT you cancel their broadband only but they cancel all packages on the account so you call to see the problem and get sport back but the won’t help with the cost of sport in anyway even though they cancelled my package that was set priced!

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @bt_uk customer service sucks I cancelled my broadband only but you called everything I had now I have to re order bt sport at double the cost because your sales team won’t help in anyway what kind of business is this every other company manages to help new customers or existing!

  • duckchat77 Amanda Duckworth (@duckchat77) reported

    @GabyRoslin @BTCare Go straight to the CEO that’s the only way we got our problem sorted. Messed around for months then heh presto!

  • scale_143 Ray Farmer (@scale_143) reported from Milton Keynes, England

    @bt_uk is there a problem with broadband in the Milton Keynes area

  • Madcotto Madcotto (@Madcotto) reported

    @bt_uk thanks but the bot replies are useless. I don't use a "hub" and know how to set up my network. it's almost like I'm been caped at 15mbps?