BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 03/21/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Robbiedocs Rob Docwra (@Robbiedocs) reported

    @bt_uk well after months of phone calls engineers phantom visits, failed shows for internal engineers and a complaint being closed without even looking in to it I have finally lost patience, I upgraded to Halo in august and it’s been the worst experience with broadband I -

  • jackypat Jacqueline (@jackypat) reported

    Half village broadband is down and yet @BT_uk insist on individual house checks. Won’t refer it as a network issue

  • Nicknick1109 Nicky Jenkins (@Nicknick1109) reported

    @bt_uk absolute disgrace. A friends 86 year father, who will be alone at Christmas, has a faulty bt tv box. Told today his problem is not essential and will not be repaired until the end of the month, even though there are engineers in his area tomorrow.

  • neilhwilliams Bantam Menace 🇪🇺🇬🇧3.5% (@neilhwilliams) reported

    @bt_uk Define reliable. Every ******* piece of kit drops off this pile of ****, constantly. Laptops, phones, tv sticks, smart speakers. Everything.

  • Nickyhains Nicky Hains (@Nickyhains) reported

    @bt_uk It’s far too late for help at this stage , you are the 5th person who has promised me help. I am going to cancel. Not that there appears to be anything to cancel!

  • rebeccadiana_1 Rebecca Taylor (@rebeccadiana_1) reported

    @bt_uk seems half our village across all internet providers have no internet, yet you’re saying there are no issues your end. With so many people relying on access over the next few days, very poor response from BT

  • ElSkidders Elaine Skidmore (@ElSkidders) reported

    @bt_uk broadband down here. Is there an issue in Cambridge?

  • plymouthkate Kate Taylor (@plymouthkate) reported

    @bt_uk The issue is you continue to send it to an address which Royal Mail doesn't recognise because its a new build. Yesterday I arranged for it to be sent to a different address but you sent it here again and now we don't have any connectivity whatsoever over Xmas. Horrendous.

  • toomanythrees Rob Wilcockson (@toomanythrees) reported

    any chance of sorting the internet outage in yo12 area @bt_uk??

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.