BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/28/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported

    @bt_uk hey guys I activated my BT ID at the weekend but saying I need to do it again on the BT app any help?

  • PeraltIsGaming Peralt {RPD} {RT1} (@PeraltIsGaming) reported

    @HamishTheViking @bt_uk That's the thing with BT. They won't fix it because they think the whole of the UK relies on them. Money Grabbing bastards

  • juliettuke Juliet Tuke (@juliettuke) reported

    @bt_uk Hi was just wondering any update on this problem , heard nothing from any one .

  • BigGrumpyHaggis Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigGrumpyHaggis) reported

    @bt_uk Not as far as I’m aware. It’s only started recently over the last couple of days. Really is the first issue I’ve had in over 2 years.

  • BigGrumpyHaggis Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigGrumpyHaggis) reported

    @bt_uk @BTCare having daily issues with my internet at the moment. Always around the same time of day for a while then it sorts itself out. Massive loss of speed, complete disconnects a lot too.

  • prakrel ATrainman (@prakrel) reported

    @bt_uk my landline not working since Friday. I'm 82 years old. Service status says fix expected by 20th August. This isn't right

  • Dhaki74 Dhaki (@Dhaki74) reported

    @bt_uk extremely frustrated have been out of email for over a week now - really affecting my livelihood & health. Going in circles with BT! Can someone please help!

  • richardbudden Richard Budden (@richardbudden) reported

    So @bt_uk hold music includes ‘I won’t give up on you’ - well I will soon if you don’t sort the issue of leaving a nearly 98yr old without any phone for over 4 months in her new @Jewish_Care care home #sortitout #badcustomercare

  • graham_hurley Graham Hurley (@graham_hurley) reported

    @bt_uk are a joke, wrong bill sent. On the phone for an hour and then reassured it would be sorted. Didn’t bother and taken four times the bill amount. BT great when going well but if there’s a problem then look out, avoid!!!

  • br3ttharv3y brett harvey (@br3ttharv3y) reported

    It looks like BT @btsport and Internet will be gainging another customer end of this month when thankfully my contract with sky @SkyHelpTeam is up. BT are better for the sport and also for the broadband by the looks.