BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rita Hunter
(@ritamay1) reported
@bt_uk Not working! Try ringing us!
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AnnetteV
(@anetevt) reported
@Cilvrnum @bt_uk You can insist on a bank transfer they will then cancel the cheque. Can take a while but it is doable
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Pud
(@angronswad) reported
@bt_uk been on the phone for an hour trying to work out why BT can cancel my contract when I move house to sign me up for another 24 month contract, if I pay the same or more for slower speeds. Absolutely disgusted that I will be paying £51.19 for £27 fibre speeds.
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EMJL
(@EllaMarieJL) reported
@btbusinesscare I was hung up on yesterday by a member of your team at ‘customer care’. Countless calls I have made to BT trying to resolve my issue! Absolutely Useless team who don’t care and keep passing you from person to person!
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ℙ𝕒𝕦𝕝 🐵🎧🇲🇾🇬🇧
(@VinylYesPlease) reported
@BBCWatchdog hi, @bt_uk have proper messed our broadband connection up, disconnected us without our knowledge & now we are struggling to get our services back up & running. For a communications co. they’ve been awful. People rely on internet like electricity & water.
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Lustinreality
(@nabeell94) reported
@bt_uk @MarcusRashford You were absolutely bad in the final 😔
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Bluemoonrising
(@Bluemoonrisin13) reported
@bt_uk Did all that still not working. Thank you for your help
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Claire Hillsdon
(@clhills17) reported
@nickynicolson @bt_uk Yes. I took it to the top as the person who originally took the complaint didn’t think it would get resolved to my satisfaction as another customer had the same issue and couldn’t get it sorted. I realise we will need to do the alarm upgrade in the next year or so to accomodate.
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Iain Rossi
(@IainRossi) reported
Damn, my @bt_uk internet has gone down. How am I supposed to work now? Just keeps flashing purple!!
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G49
(@G4997263957) reported
@bt_uk I thought if I close my account completely I might get some reaction , if it was my company I wouldn’t want to loose such a loyal customer