BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 11/25/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk I KNOW there is a fault, don't need you to tell me that!! I'm done with your terrible broadband. Fed up with everything buffering even when it 'works'...

  • rhodrih Rhodri Harries (@rhodrih) reported

    @bt_uk The signal is intermittent on laptops, and keeps losing connection to sky.

  • Debbie37696129 Debbie (@Debbie37696129) reported

    @bt_uk You were working on the cables in Broomhill, Glasgow on Friday 16 December. My internet connection is freezing constantly and has never done that before! Is there a way you can sort this or get in touch with me.

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk See, younrun a speed test from YOUR end which doesn't relate to the speed I get at MY end. I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next

  • EricaConlan Erica Conlan (@EricaConlan) reported

    @bt_uk Hi Anne was told it would the 20th so hoping it is. But my neighbours are also having the same issues & are being told different dates. Thanks

  • rhodrih Rhodri Harries (@rhodrih) reported

    @bt_uk It’s a problem with the bt Wi-Fi.., probably a channel issue, was fine before I was upgraded, I’ll call. It happens every time you ‘upgrade’ me…

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk See, you run a speed test from YOUR end which doesn't relate to the speed I get at MY end, so you claim everything is good but it isnt!! I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next

  • culbert_staci Staci C (@culbert_staci) reported

    Experiencing the most horrendous service from @bt_uk for the last two weeks #btbroadband fault, which is not getting fixed. Advisors won't allow me to escalate or speak to a manager. Engineer appointments get cancelled. Stressful trying to get someone to take responsibility #bt

  • FIREMusings FIREMusings (@FIREMusings) reported

    @btsport Pretty useless tech support..wont stream on the laptop I have used for months .. happy on my phone... and inane drivel of tech questions from two chaps who I doubt have ever seen a computer I mean 'did you use your BT password ?' ... I was chatting online logged on !

  • DomJBrown Dominic J Brown 🔰🇾🇪 (@DomJBrown) reported

    @bt_uk Will my issue get logged? I've noticed that the app was updated around the same time that I was last able to use it on firestick. The model I am using is Fire OS 5 so it should still be compatible with the latest update.