BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LW 🏴💙
(@louisewil86) reported
@Octave_SSBU @bt_uk James I have been tweeting about this same issue all day and your team have completely ignored me. My husband and I are both keyworkers and work from home, next Saturday is not good enough! And no offer to credit our bill or reimburse the extra data we’ve had to buy?
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Jas
(@Nottm_Saint) reported
@joe_johnson22 @btsportfootball @btsport I lasted 26 mins into commentary. Bloody awful.
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Matt Frost
(@MattFrostie74) reported
@bt_uk Jordan, I’ve only just realised you tweeted me!!!! I’m sorry, I know some time has passed, he has since been given a new hub & £50 credit. It still stops working from time to time, and tbh £50 credit is not much for the service he has been getting
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JohnnyO
(@thisguyatnight1) reported
@bt_uk problems in Mid-Ulster tonight? Your phone number 0800 000151 is just ringing out! Atrocious service
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LW 🏴💙
(@louisewil86) reported
@bt_uk @EmmaTyldsley I’ve tweeted you numerous times today, you’re responding to others, yet you continue to ignore me? My internet has been down since last night, apparently there’s an issue with the exchange and @OpenreachHelp aren’t fixing it until Wednesday? I work from home! I need this fixed
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Mark Duffell
(@markcduffell) reported
Another bloody day without Wi-fi courtesy of the hapless @bt_uk & @OpenreachHelp. No sign of engineers again. ‘You’ll just have to be patient’ is the best the BT lack of support desk can manage. Now it’s 8am tomorrow at earliest. They don’t know, they don’t care. Avoid BT ffs
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MoRodgers
(@MoRodgers4) reported
@btsport offered Scottish football a "derisary" offer because they want Scottish cash to buy English Sports. Same with pro14 rugby...they have no time for Scottish customers and only want our money people...cancel the b@stards and force them out of our country.. English bias
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Dermot Bradley
(@Dermot_B) reported
@TreeFrog_ @LauraMarieMcK @bt_uk Mine not working either. Done the whole like test which said there wasn't a problem in the area (even tho there is) and that I have an issue outside that an engineer will fix on Thursday at the latest but they will confirm in the next 24 hours exactly when it will be.
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LauraMarie
(@LauraMarieMcK) reported
@bt_uk the WiFi in Northern Ireland is very clearly not working. So can yous do a check again instead of telling me the lines okay. The line is NOT OKAY
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LW 🏴💙
(@louisewil86) reported
@bt_uk @Octave_SSBU Also, apparently your engineering team aren’t expected to go and attempt to fix until Wednesday! Your team should have been out today, the majority of the country are working from home, it’s not good enough! Why haven’t they been out today?????