BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/03/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kaemprop95 kaemprop95 (@kaemprop95) reported

    @bt_uk my bill is due to go out on DD 11 Dec my contract ends in January what is the correct procedure to terminate my contract?

  • lrlrhello lucy davus (@lrlrhello) reported

    @bt_uk @bt_uk no that it not what the customer service representative said, I asked very specifically, complete fix they estimate as 1st December. None of that says to me you’re aiming to fix as anything quickly at all.

  • laithmof laith (@laithmof) reported

    If we have a trophy for the worst customer service and the worst provider in the UK @virginmedia will be the winner without any competition by farrr! Its a joke honestly no internet access, advisor telling me she get issues with her systems then transferred me. @BT_UK teach them!

  • vetex007 Fernando Cordeiro (@vetex007) reported

    @BTCare I've upgraded my broadband and I understood that I would receive a Halo 1 router with 4G connectivity. It has not arrived yet, and I can't trace when is arriving. Can you help?

  • robfernyhough Rob Fernyhough (@robfernyhough) reported

    @bt_uk your online chat billing team were unable to answer a simple billing question earlier and gave me a useless phone number to contact. Any help please?

  • mortonjones22 Graeme Jones (@mortonjones22) reported

    @bt_uk Is there an ongoing problem with broadband in London area? Service has been dropping for 10 mins at a time every couple of hourds

  • AdrianRemedios Adrian (@AdrianRemedios) reported

    @bt_uk tried to reach you via chat email and phone - no response! Terrible customer service

  • alanamcguire10 𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹 (@alanamcguire10) reported

    Spent over 6hours this week to @bt_uk to get absolutely no where and still on the phone rn after waiting 45 mins on hold for the advisor to hang up. Absolute joke of a company.

  • davidwalsh86 David Walsh (@davidwalsh86) reported

    @scouser_abroad @bt_uk totally,agree,with,you BT..Bloody.terrible! ive,had,2,months,of,grief,with,this,company totally,inept

  • MazzaRichards Marilyn Richards (@MazzaRichards) reported

    @bt_uk Terrible service Our internet is unreliable, slow, inconsistent. Signed up to new deal and box - for more consistency engineer due today bit turned up. can’t get hold of you. Can’t get more than dial up speed. Joke #sort it out