BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/25/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianSchultz Adrian Schultz (@AdrianSchultz) reported

    @CTTalksBoxing @bt_uk Same problem said it’s sky sports issue, sky said bt issue

  • CCTV_etc Paul Dee 🗽 (@CCTV_etc) reported

    @bt_uk Do you think it would help?

  • extracoconut extracoconut (@extracoconut) reported

    @bt_uk Well, kind that you came back. Online steps did get me to requesting an engineer but age old turn off and turn on again solved problem, so no need. Thanks.

  • IgnisAFB Adam "IgnisAFB" Blackburn (@IgnisAFB) reported

    @bt_uk how do I check service status in my area when I'm a broadband only customer?

  • DamonCochrane1 Damon Cochrane (@DamonCochrane1) reported

    @bt_uk Managed to fix it. Had a VPN app that was blocking access on the app.

  • StandardWing OnceUponAnAngel (@StandardWing) reported

    @bt_uk I have no connection . What the hell is going on? Pay you a fortune and nothing happening. Matter of life and death to have connection. Wtf??.

  • xKellieLou Kellie (@xKellieLou) reported

    @bt_uk Tbh I don't feel safe doing that, after I did this before with your service and no one helped. Why couldn't the person who promised on Tuesday just have called us. You are close to losing another customer.

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @bt_uk So a week after "fixing" my problem. I still have the same problem. Will I have to jump through exactly the script, oops sorry, "fixes" again? Another 3 hrs on phone & dismissive advisors? Wait for another router the old one being 6 days old?

  • eoin090 Eoin O'Neill (@eoin090) reported

    @bt_uk seem to have a problem with my broadband. Is there an issue?

  • tradingtalk1 Trading Talk (@tradingtalk1) reported

    @btsport Very poor, missed the opening goal for some random basketball game. Not for the first time this makes me question why I’m paying so much for this service