BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Read
(@Emma_Read) reported
@bt_uk My reflection & New Year’s resolution is to source an alternative provider who puts their customers first. Nearly 2 weeks without internet / broadband & landline which services the burglar alarm, Hive thermostat, Ring doorbell et al is way too long. Earliest engineer appt 6/1/23!
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jane hargadon
(@janehargadon) reported
@bt_uk Seriously BT are a complete joke. You have left a vulnerable 82 year old without a phone line which is needed for her lifeline service since the 2 December and still no date for reconnection !!!
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David Shaw
(@davidEshaw13) reported
@btsport @btsportrugby sort it out! Every week we have issues watching on BT Sport app on a Samsung TV. This week 20mins to go on sale game watching delayed but from start, cuts out, go to play full match replay and it skips to the final highlight, then Quinn’s game. £25 a month?
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B2b
(@B23BBB) reported
@bt_uk I wasn’t asking you to place an order-I was asking why I couldn’t add sky sports through Now TV like usual, your on screen instructions said to phone to resolve-I missed a match tonight as a result of zero customer service. I’ll try again in the morning-hopefully someone answers
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Scott
(@ScottsTweeets) reported
@bt_uk hi can i cancel at the end of my contract please
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James Austin Irish
(@JamesAustin1994) reported
@Ginaaar7 @bt_uk I’ve had a response over DM but still not working as of yet, mentioned it’s because I changed payment method recently - fingers crossed they get it sorted soon🤞 🙃
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Teresa Lavis
(@lavis_teresa) reported
@bt_uk I didn’t want to come down to Twitter to say how very disappointed I’m with BT but when im waiting for a manager to call me back since the 3rd Dec and still waiting ! Over 8 hours on the phone to sort a problem that BT caused by disconnecting us against my instructions
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smish
(@mishparrott) reported
@bt_uk can I escape my contract due to your failed guaranteed service level and constant loss of all service?
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Kyle🥳
(@kylemcfc2003) reported
@btsport fix your **** app
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smish
(@mishparrott) reported
@bt_uk Yes and when the device drops off I have to wait until it decides to come back or reboot and wait. Faults team have tried to fix but can’t so first slot for engineer is 4th. I’ll have to use my mobile data to work, entertain family until then and that’s assuming it can be fixed