BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 02/05/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenMFraser Ben Fraser (@BenMFraser) reported

    @virginmedia The fault is the Hub is broken, this is known. How can people wait over a week for a technician when WFH & smart home devices are part of every day life? Instead of posting a new Hub we'll wait a week for a technician to tell us we need a new Hub. Maybe @bt_uk want our business.

  • xxxHJWxxx H (@xxxHJWxxx) reported

    @bt_uk Ok My complaint hasn’t been dealt with i raised with yourselves I can’t put my own recollection in as I have gone over the characters What’s my option now ?

  • Legaweez Louise Gunnell-Bumstead (@Legaweez) reported

    @bt_uk internet is down in the Norfolk area, any news on when the problem will be fixed?

  • RodneyPhilcox Rodney Philcox (@RodneyPhilcox) reported

    @bt_uk I’m unable to login to your website/my BT/ email, getting security error message, warning about site certification. Is this a known general issue? @Theodora08

  • 23dmc23 Bob (@23dmc23) reported

    @bt_uk Well, that was a waste of time. Exchanged DM's for a week, went round in circles, still no resolution. This advert is a blatant lie, BT does not care about elderly & vulnerable customers!

  • vanillaweb Paul Andrews (@vanillaweb) reported

    @bt_uk my very vulnerable 94 year old mums landline is not working , I’m trying to report fault and your fault report site asks for number then says it’s not valid , in fact any number I put in mine , work etc all come back as not valid

  • SPICY23FM INDY (@SPICY23FM) reported

    @bt_uk hello, my broadband speed has been awful for the past few months. My mum sent a complaint but we haven’t heard back. We’re not paying £30 for 5mbps download speed.

  • MRODSWAN Mrod Swan (@MRODSWAN) reported

    @bt_uk If that's the best you can do you need to provide an alternative interim solution rather than the hub. It is useless

  • SJParks2021 Sadie Parker (@SJParks2021) reported

    @bt_uk I moved a month ago & I have been having problems. I have been passed from pillar to post & promised equipment will be delivered, it hasn’t! Also promised a call back & haven’t received. I want to make a complaint. Can you contact me to resolve? Been on hold for 40 mins.

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @HwatsonBT Howard I’m isolated at home disabled I rely on the Internet - @bt_uk turned me off when I said I did not request a Sky account turns out to be fraud irony I worked for Marconi we built your network also later life I was a Met police detective you did not hear warning