BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 02/25/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BonBill43 B (@BonBill43) reported

    @bt_uk is there a way I can request speeds in my area to be upgraded? The fastest I'm offered by BT is 30 mb/s whereas virgin media offers 1gb/s speeds here. 30mb/s is too slow considering the amount of people who live here and the amount of devices.

  • the_mythical_pi Lewis pick (@the_mythical_pi) reported

    @bt_uk Whats going on with the internet at the moment? Ive had no connection for 2 days in BD16 please can you explain the issue thats going on?

  • samskeates Samantha Skeates (@samskeates) reported

    @bt_uk crap!!!!!!! Router keeps going red so have to switch on then off. Watch netflix for 10mins. Then goes off again. Get a grip😡😡😡

  • eirn72 Ian (@eirn72) reported

    @BadWilf @bt_uk It might be a wider problem, my broadband with a different provider has been very intermittent today

  • andymould10 highroller (@andymould10) reported

    @Stewchat @bt_uk Never had a problem with their internet, but their new email is appalling....incredible that BT don't have a team who can properly design their own platform. Letter a year ago went unanswered, so I wouldn't hold your breath!

  • m3g4 𝘾𝙃𝙍𝙄𝙎 (@m3g4) reported

    @BadWilf @bt_uk That's a bit ****! Is the 4G box not kicking in at all?

  • Mpen29 Mpen🕷 (@Mpen29) reported

    @defiaye @bt_uk What issue are you having? Yes staff may be nice but they are absolutely useless at getting things done! I switched months ago but they just will not close my account down, keep billing me and sending demands! I don’t know how to stop it!!

  • BonBill43 B (@BonBill43) reported

    @bt_uk it seems there are no plans to install fibre network in my area, what should I do now?

  • teexnao 👑 (@teexnao) reported

    @bt_uk Switched from Virgin Media to BT and you’re just as awful. The internet is horrendous and nothing works. What a waste of money and time!

  • brikes Briar (@brikes) reported

    @bt_uk last w/end British Telecom mended our neighbours connection and demolished ours. Fault repair to a landline delayed for 4 days, fault reported, told that diagnostics showed external problem, bt_uk send convoluted messages re checking, rechecking & ‘book an engineer ‘HELP