BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/11/2026 22:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DebbieBennettPR Debbie Bennett 💙 (@DebbieBennettPR) reported

    @DreyfusJames @bt_uk I have no contract with @bt_uk for the reason that I will leave as soon as I have a fibre alternative as they offer no fibre and terrible service - my sympathies!

  • MTBrotherhood Mark Brotherhood (@MTBrotherhood) reported

    Hi @bt_uk do you have workers knocking on doors asking if there’s been issues with their internet, then trying to sell folk BT products?

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    Good afternoon @OpenreachHelp I’ve been informed by @bt_uk that they waiting on a decision from YOU as to when they can come by and fix my Wifi problem. 3 engineers, cancelled visits, blatant lies. It’s been 3 weeks now. I’m about to blow my top. @WeAreOpenreach

  • TwinMummyL lyndsay cecil (@TwinMummyL) reported

    @AndyLongsider @bt_uk this really frustrates and affects people's lives...First world problem but you're being paid to provide a service #customerexperience #CustomerService

  • l_60db Buzzy (@l_60db) reported

    @bt_uk Reminder this is the worst wifi in UK

  • ryansmacclads Ryan Pollard (@ryansmacclads) reported

    @bt_uk My broadband should of been connected Friday 6th Jan but still waiting for it to be connected not impressed with the service

  • world__man Committee of Public Safety (@world__man) reported

    it's after 2400h and, like every night, @bt_uk has cut the broadband speed even though I have FTTP, it's intolerably slow

  • yavannauk Karen C 🏴‍☠️😇😈 (@yavannauk) reported

    @ConinaUK @bt_uk Shouldn't you be getting compensation for them not providing the service you're paying for at this point? This is ridiculous!

  • Revilomagic Derek Oliver (@Revilomagic) reported

    Abandoned by @bt_uk. Full fibre down. No phone. Customer service trots out scripted answers. Contract exit arbitrarily suspended. No answers to my questions. No interest in my problem. Earliest fix 5 days min poss longer #shameful #shambles #CustomerService

  • ConinaUK 🌸🐰Helen🦄🪷 (@ConinaUK) reported

    @bt_uk @cherryoak Hi Jenny. This is an ongoing issue. I have sent 3 dms this evening. It would be helpful if someone could take a look, please. Your colleague assured me someone would be happy to help if I was still having issues, which I am, but no response so far.