BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 10 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 26 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Nicola Taylor (@shorty0205) reported 7 minutes ago

  @bt_uk when you take out full fibre and the router is placed in the worst place and now you have to cancel broadband and go back to copper fibre as the connection was so much better. #needtomakecustomersawareopenreachwillnottellyouwehereisthebestplace

• Paul (@goodysonx74) reported 7 minutes ago

  @ALANMYERSMEDIA @bt_uk I paid to get out of my BT contract, they were awful.

• Mrs S (@whittler76) reported 10 minutes ago

  @bt_uk 2 month wait to get broadband installed. 3 teams of engineers fail to do prep work. Find out on day we can’t have the router where we want it despite checking we could. Left no Internet or phone after installation goes wrong and no fix date??? Going to be a long 2 yrs.

• South East Sean (@GlobalClarity1) reported 10 minutes ago

  Engineer no show today. No call, no text, NOTHING. 14 calls to @bt_uk who frankly could not give a toss. Tell me it could be 2 weeks b4 next appointment. Contract with Virgin ends tomorrow. Not sure who to tell work I won’t be able to login for a fortnight. #sky #virginmedia #bt

• Steve Marchant 🏏🎺 (@yorks111) reported 11 minutes ago

  @bt_uk engineer aparently cut the entryphone cable and used it for their system. Now I'm faced with a big bill to fix. Three calls to BT, thrice put on hold and each time after 25 minutes or so cut off

• The Berisha Show 🇽🇰 (@Berisha57) reported 13 minutes ago

  @bt_uk I noticed a slight stuttering performance in my gameplay tonight that no one else in the game had...your app says everything is fine but then it says that even when the internet is completely down so it can't be trusted

• Paul Devine (@J_PaulDevine) reported 14 minutes ago

  @BrianDegning @bt_uk on irregulars? I did if its that sorry net is so slow

• Cass Davenport (@cassdavenport) reported 14 minutes ago

  @btcare terrible service - appointment cancelled, promised phone call today to sort it out didn’t happen. Need an open reach appointment but was sent a home tech person who couldn’t do the work. Now what?

• louxlou (@louxlou) reported 17 minutes ago

  @bt_uk became a new customer today, so far very disappointed with the service!!

• 👁🐰🧸 (@crush3dbones) reported 21 minutes ago

  @bt_uk hi, my bt is really slow this couple days and I don’t undertand why ?