BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/05/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk we had an openreach van outside the house yesterday and was told that the telegraph pole over the road will be replaced 'in a couple of weeks'. Can you confirm the exact date and time please? Already have enough line issues without you disruptingfurther. Postcode CW84BS

  • RichardFinn2 Richard Finn (@RichardFinn2) reported

    Thieving ***** @bt_uk Charging me over £200 to cancel broadband as I have moved to another property after them other ***** @EE swapped my broadband to BT from EE.

  • Ryan____a Ryan A esq. (@Ryan____a) reported

    @btsport why does your user TV App user experience have to be so Bad, it's impossible to get a schedule - just shows what's on now or links to clips of stuff I literally could not care less about.

  • HarryRoseStudi1 Harry Rose 🏳️‍🌈🏳️‍⚧️ (@HarryRoseStudi1) reported

    Hey @bt_uk - I'm using a 5 day internet pass and can't connect my ps5 to your service. How do I change this?

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Yes the issue is there is no one competent @bt_uk to manage even the simplest of tasks I will outline the problems once you tell me how to make a formal complait

  • AffAl17 AffAl (@AffAl17) reported

    @bt_uk @btsport Loyalty is not in the dictionary for BT customer services

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Shame no one wanted to tell me, the customer, what this secret issue was then the order might have still been going ahead

  • PhilMSports1 🔥🔥 (@PhilMSports1) reported

    Trying to watch the @AFL on @btsport get to last quarter & all I’ve seen for the last 15 minutes is advert WTF are@you plying at?

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Joe, I have recent experience (with Paddy) of you raising complaints via this platform and you investigating youselves does not work You obviously can not help as you make no attempt to do as I ask and keep coming back with the same response

  • InvisibleElf Invisible Elf (@InvisibleElf) reported

    @bt_uk You can close the conversation, but the complaint and issues continue. The fact that #BT and #Openreach are incapable of resolving their own mistake, leaving a customer, who relies on the internet for working remotely, without service for two weeks is mind blowing.