BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 01/16/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptainMetal666 Tam Tam (@CaptainMetal666) reported

    @bt_uk I am unable to access my inbox right now, for an hour at least, maybe longer. Can look at spam, sent and other folders no problem but inbox produces errors. Signed in and out, on mobile and desktop. Any ideas?

  • b2bfreelancer Emma Edwards (@b2bfreelancer) reported

    @bt_uk our broadband is terrible today. Causing major problems for my remote school learning kids. We live in #altrincham. Network speed insufficient to do anything is the message we get on laptop. Please help!

  • MEGA_AV_INSTALL M.E.G.A. AV (@MEGA_AV_INSTALL) reported

    What is happening with @bt_uk broadband is South London? No service for 7 hours!!!??

  • AThalagavara Ashok Thalagavara (@AThalagavara) reported

    @bt_uk @EE BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met

  • RickyWise86 Arjay #FBPE 🇪🇺🔶 (@RickyWise86) reported

    @bt_uk Any information about the outage in Telford TF2 area?

  • vestachowmein David (@vestachowmein) reported

    @bt_uk I feel terrible for the really helpful people on the end of this, because it is not their fault, but BT "aims" to fix the problem by 6pm on MONDAY! I trust they will compensate me for the cost of the 4G I will have to use to replace the broadband connection they have disabled.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk another call from BT with no update on when we will have wifi and phone it’s only been 3 months since our original order has to be the worst ever company for there customer service

  • Joseph_k1989 Joe (@Joseph_k1989) reported

    @TomLako @bt_uk @WeAreOpenreach Haha won’t Marcus rashford help ya?

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @bt_uk have a few issues with account. I upgraded but now my download speeds have been reduced I’m now paying for something I didn’t order. I also should have a previous complaint open from when you charged me £400 for an incorrect bill, I still have not had this sorted out

  • ReginaPhalan9e ✨Wear a mask✨ (@ReginaPhalan9e) reported

    @bt_uk Our internet in the NE6 area has been down since 12:30 13/01/2021, Do you have any updates?