BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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HelenaHandcart
(@HellenaHandcart) reported
@bt_uk How do I contact someone in your Head Office who can sort out a landline account I neither asked for nor need. I'm not prepared to waste any more time holding to speak to customer advisors who can't transfer my call without cutting me off.
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Henry Dewing
(@henrydewing) reported
@btsport whoever did the @Harlequins V’s @LeicesterTigers highlights on YouTube. Terrible.
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Kevin Behan
(@KevinBehan) reported
@bt_uk hi, wonder if you can help me. Why is it when one makes a complaint to BT there is a conversation then Bt ‘close’ the complaint?
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scott livesey
(@LiveseyScott) reported
@bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!
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Tors
(@cornish_tors) reported
@IamAustinHealey @btsport I’ve long been involved with youth rugby and seen many talented payers who could never afford to go to uni drop out, and would never accept a hardship fund either
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Stephen O’Reilly 🏋️♂️📈🎶💃🕺🍻🛌
(@highfields2020) reported
@btsport @btsportrugby who is this dreadful woman you have on your programme today? She seems to be determined to bring the mood down with catty remarks, and seemingly cannot take banter. Awful attitude.
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Stace Trades
(@StaceTrades) reported
Being in England and paying extortionate prices for sports channels that don’t let us choose which game to watch. While the rest of the world have EVERY GAME on tv. @SkySportsPL @btsport give us game choice or we cancel. No one wants to watch Villa vs Chelsea Get me a fire stick
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Steve Threlfall
(@Stevethrelfall) reported
**** @btsport putting UFC 280 on PPV, essentially charging customers twice to watch it. Robbing bastards! I’ll be illegally streaming it. Encourage everyone else to, so they get the message! @btsportufc #UFC280 #BTSPORT
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1RedRidingHood
(@1RedRiding) reported
@bt_uk Dee (and Lisa) thank you for your response I don't need help with it technically, unless you can put the price back to the original. I just wanted to point out that a contract isn't fair when BT can change terms/prices during one but the customer cannot cancel or change anything
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Alan Macleod
(@AlanMacleod14) reported
@bt_uk Yay! I’ve got one for you! Why do you think it’s acceptable to force a customer to get Full Fibre broadband and then not connect them for 74 days (and counting)? Then whenever that customer rings for an update they get fobbed off for another 10 days and nothing ever happens?