BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DK
(@iamdk82) reported
Proactiveness of @bt_uk to acquire a customer Vs lethargy of @virginmedia in protecting a customer..case study to build
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albondiga 🏴
(@campbellh) reported
@bt_uk Household with one essential worker, now going into week 5 without a connection after a litany of errors & lack of urgency to fix the problem. At this stage, another I don’t need yet another bland apology - I want a resolution!
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Colin Esterase
(@city_in_wellies) reported
@bt_uk 4 times..and that was today. I have a contemporaneous schedule of events. I'm not if this is a deliberate tactic to wear people down to give up. Unfortunately..I won't give up. Enough is enough.
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Simon Holledge
(@Holledge) reported
@bt_uk My address was delisted — something that happened before we bought our flat — so we don't qualify for the 'fibre to the cabinet' that is just down the road. How many other people are in the same position?
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Stephen Walters
(@DevOpsSteveW) reported
@bt_uk Sent a DM but can’t get my account number as I get redirected to either my email page or Make a payment via login when I click on Account Details
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Michael Brent 💙
(@RANGERBRENT) reported
@bt_uk Being billed for a service not installed. Currently on hold for over 30 minutes, please can someone from BT please help me?
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Sally Pullen
(@Sally0105) reported
@bt_uk waited in for a BT engineer 8-1, no show, BT took 2 1/2 hours to answer the phone, still no result. Shocking service. Ordered fibre on 9.2.21, they can’t fit before MAY, really??? Very cross
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Salmidach
(@salmidach) reported
So @bt_uk let me get this straight..... I report a fault where you said it was an admin error and would be fixed within 24 hours. 48 hours later, no fix so cancelled service by giving 30 days notice and you then can't be bothered to fix the issue, but expect me to pay for it!!!
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Simon Holledge
(@Holledge) reported
@bt_uk We have no problem with Royal Mail, and we are on all non-BT databases as far as we know. Only BT refuse to list us. This may be because previous owners did not want to be forced to use outdated BT land line telephones. I can give you my address by DM.