BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/18/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bull_Diggy Diggy (@Bull_Diggy) reported

    All our **** hacked, and can't access nothing.. **** you @bt_uk 😠😠😠😠

  • Andyrobo158 Andy Robinson (@Andyrobo158) reported

    @DeathUnicursal @btsport I literally bought @btsport on the app for £25 a month 3 weeks ago. Now they want to up it by 20%. Off you **** comes to mind!

  • symaeon SYMAEON (@symaeon) reported

    @virginmedia How come I still can’t get service at my address, even though all cabling is in and boxes are in. Postcode checker still says ‘No’… please don’t make me go to @bt_uk… 🙏

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @8gzd8k76nM @bt_uk @OpenreachHelp I'm not paying more - they're now offering me a similar deal. Why should I wait 3,6,8 months to get connected? You're an idiot if you think that's acceptable

  • Ys17111 Yusuf (@Ys17111) reported

    I have to always mentally prepare before phoning into the idiots working at customer service @bt_uk

  • salfordLFC71 Anthony Hughes (@salfordLFC71) reported

    @bt_uk Hi, yes i had to open a 2nd complaint to get a response. Just been told that the guaranteed speeds i have of 425mbs are only if the connection to the hub is wired. I'm sat beside new hub with only my phone connected and only getting 35mbs and told that's just how it is

  • JooordyD Jordy (@JooordyD) reported

    Can someone from @bt_uk explain to me why the engineer which was sent to my home has filed my complaint/fault as 'fault fixed' even though he said i need an external engineer to come sort the issue. Im done with the persistent terrible service ive been provided.

  • alcontreras74 _n_ Lucí_ H_dgins (@alcontreras74) reported

    @bt_uk were on TQ2 and lost our Internet connection this evening. Have tried all troubleshooting steps but still no connection. Is there an issue locally?

  • TheWalshinator Yung Diabeto (@TheWalshinator) reported

    @norfsidegunn Also awful behaviour @bt_uk

  • Andyrobo158 Andy Robinson (@Andyrobo158) reported

    I signed up to @btsport 3 weeks ago on their rolling contract. I got an email today saying next month it will go up by 20%. Do you really expect me not to just cancel my contract with you straight away? You haven't gained £5 a month but lost £25. Well done 👍👍