BT (British Telecom) outages and service status in Galashiels, Scotland

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• 
  Mark Johnston (@MarkJohnston71) reported 9 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 38 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mert (@mertisbrilliant) reported 3 minutes ago

  @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 3 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 3 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  DBD (@DBDclothing) reported 3 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Andy (@bigdaddymills1) reported 5 minutes ago

  Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm

• 
  Richard Latto (@RichardLatto) reported 7 minutes ago

  @DomusCaligari @bt_uk Still broken - come on BT!

• 
  DomJo (@DomusCaligari) reported 10 minutes ago

  @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

• 
  Andy250 (@Ministryofmess) reported 10 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  gary tordoff (@chinleyman) reported 11 minutes ago

  @bt_uk I have norton up and running no problem but to load to phone its asking for the key

• 
  PTID1977 (@PhilH1977) reported 11 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.