BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Callie
(@C_J_M16) reported
@bt_uk I’ve referred a friend and have been waiting since March for my voucher. Every time it’s sent to me- the link comes up with an error message. Getting so frustrated with the slow responses via email now - it’s been almost 5 months!
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KiaRebecca
(@Kia_Who_) reported
@bt_uk I did! Let you know but no reply!Just take accountability for the miscommunication. Also would be wise to let your customers who don’t have fibre that you won’t be fixing copper lines as apparently there’s A LOT of people with this issue and they’re being messed about.
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Mike
(@VirusViperUK) reported
@RealLifeWookie @BTCare It's right, Openreach run the network not BT, BT are merely resellers like all major ISP's and to send an engineer out will be chargeable if they find no fault. My tips are be super nice to them, offer them a drink, and give them space. Most are nice and you don't get charged 1/2
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Faye Allen
(@FayeWhelan) reported
@bt_uk Tried again still not working.
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Miss Eléni-us
(@MadBambi) reported
@bt_uk - some feedback for you: I have 3 of your booster discs. They are meant to improve the Wi-Fi signal around my house. I have not noticed ANY difference. Still not reaching parts of the house. Still unreliable connection to the Sky box. Still unable to consistently stream.
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John McCutcheon
(@JMccutc933) reported
@SkySports Why is so much of the German football on the App and not the TV. Never got that with @btsport
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KiaRebecca
(@Kia_Who_) reported
@bt_uk I was told to email a person to confirm+ I have. I won’t be held responsible for being told different info. BT have been doing this to me for over a year now. My new service has started today. I was willing to pay 2 bills and a set up fee in one month. That’s how bad BT has got.
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BDi Solutions
(@bdi_solutions) reported
@bt_uk what is the email contact for customer services?
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Cat Ellis
(@CatEllis6) reported
@bt_uk:rude and unfeeling ‘support’ from BT call handler today-rang to inform grandad died-was told you would send me his final bill, explained I couldn’t pay until probate-was told I must contact your probate department to avoid being chased for payment.What?BT talk to BT?!!!!
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Mike
(@VirusViperUK) reported
@RealLifeWookie @BTCare But if you get a charge you can contest it, I've been down that road twice and won so don't think it is all doom and gloom with them. 2/2