BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 03/16/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SS401 Paul Rogers 🇺🇦 🜃 (@SS401) reported

    So @bt_uk are increasing the cost of my broadband service by 14.4%, which is comprised of the 10.5% CPI rate of inflation published in January, plus 3.9%. I'm pretty sure their costs haven't gone up that much.

  • 291_media 291 Media (@291_media) reported

    Absolutely shocking service from @bt_uk Wifi and tv installed 4 weeks ago and not once have either worked all day. Two engineers have just not turned up this week. Complaints constantly closed without resolution. When will this be fixed? #BTfail

  • mickashton Mick Ashton (@mickashton) reported

    @bt_uk @Ofcom Ordering Upgrade to fibre 31st Dec.. No fibre. Broadband service completly cancelled by BT on the 19th Feb! Still taking debits! Promised call back twice .. no call back! Promised fix date twice didn't happen. Promised again for today still no internet! What now?!

  • lydbloo Lydbloo#JUSTSAYNO (@lydbloo) reported

    Today booked a BT engineer to SW UK home. Coming Monday. Customer services friendly but why oh why @bt_uk are you still asking if anyone has had Covid/symptoms recently?? You’ve never bothered abt health status before, if we’d had colds, measles or pneumonia so WHY ask today?

  • mariajlundy Maria Lundy (Hodge) (@mariajlundy) reported

    @ring after waiting days to receive my ring doorbell from @bt_uk the blooming thing does not work. Cannot begin to explain how infuriating this is, after spending 20 hours waiting for the battery to charge, & now it’s too late to get support. SO ANNOYING Is this gonna continue?

  • mariajlundy Maria Lundy (Hodge) (@mariajlundy) reported

    @ring_uk after waiting days to receive my ring doorbell from @bt_uk the thing does not work. Cannot begin to explain how infuriating this is, after spending 10 hours waiting for the battery to charge & now it’s too late to ring support. SO ANNOYING Is this gonna continue?

  • chloelturner04 Chloe Turner (@chloelturner04) reported

    @bt_uk is your broadband down? My router has been flashing purple for hours and I have reset and unplugged all the wires a few times?

  • baltrouxa jessie. (@baltrouxa) reported

    @bt_uk my service fell OUT OF THE BLUE this afternoon and the estimate is for the 7th for a fix. i want a discount for the amount of time my service is down bc i had to pay for mobile data. this is a joke i live in central london and you don’t have one emergency engineer???

  • DannyLewis77 DBH Danny (@DannyLewis77) reported

    @bt_uk I have been speaking to someone Nicola and had an engineer out but because I have more than the bt recommend 10 devices connected that's why it's slow a lot of the time now but a month ago and year before was fine

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported

    @BT @BTCare Need to understand why the Relay UK app for deaf persons has stopped working ( tried using on two phones). No advisers available on the 24 hour helpline either. Has the service been shut down???