BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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claires.uckall
(@ClairesUckall) reported
@bt_uk ...Every time I call I have to hold for hours and re explain the problems to a new person. An average phone call is 2 hours and I have made hundreds of them. I have also let countless open reach technicians in to my house during a pandemic. This isn't good enough...
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Mary-Kate
(@mjky73) reported
@GabyRoslin @BTCare Wouldn’t be regarding internet connection being poor today would it?
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Spike
(@tenbus_uk) reported
@bt_uk To clarify - it's not my connection to the router that is dropping out but the connection from the router (BT Smart Hub) & the BT network (VDSL). I get the pretty flashing pink, $ purple light show :) It is normally rock solid but it's dropped out at least 3 times in last week :(
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Tomasi 🇱🇺
(@_tomasi1) reported
@GabyRoslin @BTCare Go to virginmedia - it's a better service.- get tv, internet & free phonecalls (tv pic is super sharp)
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James Godfrey
(@Demonwheels1) reported
@WeAreOpenreach Well that's lovely. But you know what would be even lovelier? If @Openreach would fix the bloody fibre connection outside my house so I can FINALLY get my Internet connection from @bt_uk. I signed-up for the service six months ago. SIX MONTHS. 😡
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Chris Priestley
(@crispriestley) reported
Hello @bt_uk - the two choices on your chat box are billing and fault - what happened to support? How do I get access to that?
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Matthew Selby
(@MatthewSelby3) reported
@bt_uk we have had an ongoing issues with our Broadband for 2 months! Engineer visits weekly, tickets closed with absolutely zero resolution or compensation. Only one person working who cannot even join a video call - customer service great everything else absolutely pathetic!
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Phil Hatton
(@Blackbeard535) reported
New customer @bt_uk had broadband fitted no problem, phone was supposed to be sorted day after, but had problems. When rung customer service got very rude woman telling me I was wrong. Think they need to give lessons in manners there. Very tempted to go back to old supplier
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Big Dawg
(@Dynaxxx) reported
@GavinWilliamson @bt_uk @bbcbitesize you cant call those **** food parcels support,WTF is wrong that they are handed out, just another government fukup,i thought it was a joke when i saw the pics online, doubt you can call that help of any sort
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Leanne Smith
(@LeanneSmith29) reported
@bt_uk I am still awaiting a call which was due yesterday. I need an update regarding my internet, I need to work from home, the risk in my office is going up. Help?!