BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 03/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • strandedinNI Debra Savage (@strandedinNI) reported

    @bt_uk our broadband has gone down but router says everything is working. Must be outside our house. Please activate our mini hub.

  • harryajfarmer Harry farmer (@harryajfarmer) reported

    @bt_uk may just be the worst wifi out there!

  • maragotaman Kevin Saunders (@maragotaman) reported

    @btsport I note you make it virtually impossible to register a complaint online. Shifty and evasive in order to discourage I am sure.

  • ricardoyorks Richard Anderson (@ricardoyorks) reported

    @Smylers2 @DavidEl21800433 @legsidelizzy Why does the commentary on btsport sound like its from a school hall down the road?

  • Dj0499Donna Donna Jones (@Dj0499Donna) reported

    @bt_uk a month without landline or Wi-Fi which is affecting our work and business and has left my disabled parents without contact. Shocking customer service and a ‘story’ fed to us about this being an issue in an area when neighbours have no issues. Shambles!

  • DocSleat Doc (@DocSleat) reported

    Just spoken with Theresa from @bt_uk. She has been trying to sort out an intermittent fault with our home BT router. She was brilliant. She may not have fixed the problem but she was so attentive and helpful. Theresa has restored my faith in customer service. Thanks Theresa.

  • fifthfahy Fahy5 🇺🇦 (@fifthfahy) reported

    @bt_uk Reinvestigate? The street was down for days.

  • fifthfahy Fahy5 🇺🇦 (@fifthfahy) reported

    @bt_uk The same thing that affected many business & residents around me. This was a widespread outage. Why don't you ask the Open Reach engineer who worked on the exchange on my street ? This is about treating your (now soon to ex) customers honestly & respectfully.

  • NickyHoarey Nicky ***** (@NickyHoarey) reported

    @Pidgeos @btsport That’s terrible!

  • TFerTrog Tracy (@TFerTrog) reported

    @CharlesDagnall @btsport this is stupid actually. Why are you showing American college basketball in England when you could be showing our national women's cricket team?