BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James_rantell
(@James_Rantell) reported
@bt_uk we've not had a landline since before Christmas and despite 4 engineer callouts only 2 have shown up and neither of them have fixed the problem, still no landline and our WiFi drops out every hour or so. Your mini Hubs work to allow one device online at a time so
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Mark jarman
(@Jarmanmark79) reported
@BTCare after a few weeks of it all working well the internet has finally slowed down again, i cant even open twitter on it to complain.I guess a few weeks of it working justifys charging me so much for a product which is **** for the rest of the year? @gigaclear hurry,save us!
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DollParts
(@Doll_Parts85) reported
@bt_uk I’ve been trying for over a week to sort our broadband for our new build but your system still says it’s updating so can’t show me any deals. I’ve spoken to you and you said the line isn’t live. I’ve been told it is. Help
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David Preston
(@Crazy_DavidP) reported
@bt_uk No I agreed to BT broadband protect by McAfee. Norton has issues with windows 10. So technically your leaving us zero protection.
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harmonyreigns
(@sweetlyfeofmine) reported
@PaIveer @bt_uk Bt have been sgocking with my 79 year old dad. He has been without a phone line for 1 week. Have now been advised it will be resolved on 9th feb. They did not even e mail him to confirn there is a problem as i asked them to do. Awful, awful, awful
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Gisele Ryan
(@GiseleRyan) reported
@bt_uk most awful experience that has crippled my business by cancelled orders, no internal communication and ongoing failures BT COMPLAINT ID number: IMP108913902 #terribleforbusiness
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Samuel Welsh
(@samw1048) reported
@bt_uk why is my WiFi constantly retesting itself every 5 minutes it’s really annoying and there is no reason for it fix your WiFi it’s so bad
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Gareth
(@Rocknrollhobo) reported
@bt_uk Yes. Apparently there is an issue in the area that should have been completed by 1330z it’s now 1600. Can you check my service on my postcode and adddress please and find out what’s going on?
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Marc
(@NozzaMN) reported
@RainbowsEnd69 @BTCare @OpenreachHelp Is there a website online where it says that they’re supposed to be installing fibre broadband? I’m probably being stupid but can’t remember where it is
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AVC
(@AVCole10) reported
@bt_uk SM48002065 I am account holder, I really am at the end of my tether with the terrible service from BT this week, I agreed with lady on first call a package I was pleased with and it’s all just been a farce since then thank you for helping