BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 02/19/2026 09:50

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bgslone Barbara Morris (Zoltie-Goldsmith) (@bgslone) reported

    @btsport hi I am having a problem cancelling my one off monthly subscription please can you help me ....

  • hatterallhill matthew barnes (@hatterallhill) reported

    @bt_uk Ill tell you why: cos its a crap bt line, impossible to fix cos bt have the worst support on the planet

  • nglwaug nigel waugh💙 (@nglwaug) reported

    @bt_uk Thanks, James re prompt reply! My account number is MY52837710, and then it also says GB12593068. I think one of the numbers is a previous account which is now closed but the number still remains on my system. I wonder if it’s a transmitter problem but no report of issues.

  • karensskitchen do not touch that thermostat (@karensskitchen) reported from Manchester, England

    @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

  • ChrisGinnelly Chris Ginnelly (@ChrisGinnelly) reported

    Anyone else had a despairing experience with @btbusinesscare ? Just cancelled my installation for tomorrow without any communication nor explanation after I spent 40 minutes trying to get through. No one there seems to really give a **** that we’re trying to run a business.

  • DepthOfShine Depth Of Shine Luxury Detailing Service (@DepthOfShine) reported

    @GriffithsPPF @btbusinesscare WTF mine around £150pcm and thought that was a lot. Prob go up now got a 15kw heater. And my superfast BB 75mb £30 pcm

  • kirbyscho kirbs (@kirbyscho) reported

    @bt_uk when is the internet issue going to be fixed in Manchester?

  • rosso_neri Rhian (@rosso_neri) reported

    @bt_uk are you having broadband service issues in the Kent area? Your service checker says everything is fine & yet my broadband has been intermittent, going on & off for the last day or so. Done everything my end to fix it so assuming it's something your end.

  • bilalfn_ bilal 🇷🇺 (@bilalfn_) reported

    @energywnl @bt_uk Theres some shitty outage on sone parts of UK which is affecting internet dw

  • bagofjuice Vikash Chauhan (@bagofjuice) reported

    @bt_uk why are you holding customers hostage? I tried to cancel my 900mb FTTP broadband package within the cooling off period, to be told I can't unless I pay £335 for early termination of the Sports package (even if I wanted to keep it). Shocking behaviour. Ref Matthew Innes