BT (British Telecom)

BT (British Telecom) Outage Report in Galashiels, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Galashiels, The Scottish Borders, Scotland 12/23/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stunormansell Stuart Normansell (@stunormansell) reported

    @KarimSomani @bt_uk Was with BT 2 years ago worst customer service experience I’ve ever had mate.

  • Cartmells_Becki Rebecca Armstrong (@Cartmells_Becki) reported

    2 weeks and counting that we've had no connection with @bt_uk 3 times the equipment has been sent to our old address....Will we ever be connected or should I just cancel and go elsewhere 🤔 #terribleservice

  • TomHarrison94 tom harrison (@TomHarrison94) reported

    Absolutely terrible service from @PrimeVideo the match just cuts off and their 'technicians are working on it! Missing all the game!! Should leave the sports to @SkySports and @btsport

  • 1878venus Venus Neary (@1878venus) reported

    @modern_benoni @bt_uk Live at the bottom of one, it still shouldn’t be this bad when the mains is 10 meters away. Can’t even have 2 things connected

  • RIXY75 DARREN RIX (@RIXY75) reported

    @AmazonUK tonight’s coverage of football was ridiculous. Constantly dropping signal, lagging and sound problems. @SkySports @btsport provide a far superior service than you.

  • PattisonLizzie Lizzie Pattison (@PattisonLizzie) reported

    @bt_uk Should probably also mention that it’s only 2 months old and has been working all day but suddenly decided to power down and that’s it!

  • mikeydurkan Michael Durkan (@mikeydurkan) reported

    @SkyHelpTeam I’ve had the absolute worst customer service I’ve ever experienced in my life. No broadband for two days and no one cares. NHS worker and can’t work from my own home. Genuinely wish I’d never moved my broadband from @bt_uk

  • Freemason_UK PlymouthFreemason ⚡️ (@Freemason_UK) reported

    @michael_taggart @BTCare I’m just surprised you’d use @BTCare - worst possible customer service.

  • Sir_Randolph_VC Sir Randolph Davenport-Smythe (@Sir_Randolph_VC) reported

    Dear @PremierSportsTV & @btsport @ScotlandSky please get rid of Stephen Craigan, he is the most annoying useless commentator around. Nearly as bad as Andy Walker

  • olli3firth ollie🐼 (@olli3firth) reported

    @bt_uk YOUR WIFI IS SO BAD