BT (British Telecom) outages and service status in Galashiels, Scotland

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 9 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• 
  Mark Johnston (@MarkJohnston71) reported 43 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara Starkey (@brassbubs) reported 38 seconds ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Vince (@vinc3h4ll) reported 1 minute ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  Claire Rendall (@clairerendall1) reported 3 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  Justine Clement (@JustClembo) reported 8 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  Bulldog (@UnashamedBrit) reported 11 minutes ago

  @bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country

• 
  Aaron Law (@AaronLaw92) reported 13 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Matthew Freeman (@MattAkaSigmond) reported 16 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Global_Mongrel (@Global_Mongrel) reported 18 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

• 
  Ernesto (@ernestohegi) reported 20 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  Brian McBride (@brian_mcbride1) reported 22 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.