BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 12/09/2025 16:00

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

Loading map, please wait...
City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShadowGabriel Shadow Gabriel (@ShadowGabriel) reported

    Hey @bt_uk can someone take a look at a fault I've raised as my internet is completley down but the fault is logged as "slow internet" not "not working at all" also I think three days for this to be repaired is pathetic.

  • brian_roos Brian Roos (@brian_roos) reported

    @FromLe2 Oopsie, bit of pressure there on @btsport all of a sudden. Poor taste on this segment

  • ian_goodwin66 ian goodwin 🇺🇦 (@ian_goodwin66) reported

    @bt_uk why is it easy to add services in online accounts, yet you can’t cancel things? £28 for BT Sport (was £5), not even HD, yet when you want to cancel, it’s impossible to get through. Do better please.

  • Windyshot Windyshot (@Windyshot) reported

    Another day with internet troubles, so probably no stream unless it sorta itself out 😭 Been going on for a week now it’s actually ridiculous @bt_uk you need to sort it out. Shouldn’t have to put up with these issues for this long.

  • AndrewS32704070 Andrew Shaw (@AndrewS32704070) reported

    @bt_uk What no will answer fault for to report my 86 year old Mum's landline not working? My Dad is very ill in hospital and my Mum has advanced cancer. Please revert.

  • TPositivitree ThePositivitree (@TPositivitree) reported

    Hello @BTBusiness @BTCare we’ve been waiting for our phone and broadband to be installed since 3rd September. Having no joy with your agents online, by phone or email. We would like to escalate this as a complaint as it’s now impacting our beneficiaries.

  • elm1968 Emma Monckton (@elm1968) reported

    @btsport PLEASE CONTACT ME BY DIRECT MESSAGE. I WANT TO CANCEL BT SPORTS. I HAVE WASTED HALF MY MORNING TRING TO DO THIS. I WILL CANCEL MY DD AS IT IS IMPOSSIBLE TO GET IN TOUCH WITH YOU.

  • JohnOleary83 John O'Leary (@JohnOleary83) reported

    @btsport Lucy Ward is an awful commentator. Shocking it’s a joke how she commentates on games. Out of her depth. Her man if the match choices are shocking. Casemiro?

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk My elderly dad’s broadband has broken again after 4 days! That’s over 100 days without service now. Are you waiting for him to change provider so you don’t have to compensate him for this appalling service?

  • JDHobbs27 Jonny Hobbs (@JDHobbs27) reported

    @bt_uk Hi BT, I was told I'd be connected to internet on 20th may, we are 10th October and still not connected, nearly 5 months later. Anyone fancy actually sorting my issues out and getting me online?