BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 1 minute ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• 
  Mark Johnston (@MarkJohnston71) reported 2 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eddy477 (@EdEddy477) reported 2 minutes ago

  @bt_uk worth pointing they gained nothing by this 'upgrade'. Previous contract was 30mb, new contract states max speed 30mb. I also note new customer deals who are have passed there tie in period are paying 45 a month or there abouts after month 24. Not right to be fleecing pensioners.

• 
  Sarah Pie 🌻🌻 (@craftysarahp) reported 3 minutes ago

  @bt_uk Sent u a DM lack of customer service elderly neighbours no phone over a week please help

• 
  Liz F (@Lizcf) reported 4 minutes ago

  @bt_uk please can you confirm the fault affecting my service WILL be fixed tomorrow? No broadband or telephone for six days and the mini hub just isn’t up to the job.

• 
  Algar Goredema-Braid (@AILAHT0909) reported 12 minutes ago

  Now being told by @bt_uk they are having problems speaking to an #Openreach engineer and the system for booking to fix my #BTbroadband is stuck. Unable to escalate so no choice but to wait.

• 
  Annabel Beeforth (@AnnabelBeeforth) reported 16 minutes ago

  @groveshall Hopeless. Egton village is now 11 days without broadband due to a fallen tree - including the school & businesses like my own. We've been promised two fix dates that have passed. Phone calls last 70mins+. Twitter easier. Message @bt_uk, they usually DM pretty quickly.

• 
  Katarzyna Lorenz-Dobuch (@LorenzDobuch) reported 16 minutes ago

  @btbusinesscare Hello maybe you can help me with not working landline from 22.10, today I spend 40min to hear sorry someone will call you in 10min and guess nobody call. Is hard to get any information from you guys, if this is a good care about your client I’m really disappointed

• 
  Jill Baron (@JillBaron) reported 17 minutes ago

  @bt_uk Following on from the promise of our line problems being sorted out today, (Tuesday), no sign of anyone from Openreach & it’s dark now. It’s been 18 days now with nothing happening plus umpteen promises of reconnection!

• 
  Andy Hails 👨‍💻 (@AndyHails) reported 21 minutes ago

  @bt_uk Actually, this is still a problem. Joining a VPN doesn't provide me with internal DNS -> still can't connect to sites I could before.

• 
  kate (@kateblythart) reported 25 minutes ago

  @bt_uk utter rubbish - my parents are in their 70's and have had no internet since the 21st Oct. BT can neither tell us what the issue is or when it will be fixed. They work full-time online from home and rely on the internet to keep their jobs. Terrible service

• 
  eddy477 (@EdEddy477) reported 28 minutes ago

  @bt_uk Hi Paul, unfortunately I have tried that twice and they refuse to help as they were signed up to a new contract in feb for 2 years! Signed up to halo3 from fibre 1. I dont believe they were aware of what they were being sold and hence agreed to whatever was suggested to them.