BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Earlston, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Earlston, The Scottish Borders, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kelso.
| City | Problem Type | Report Time |
|---|---|---|
 Kelso |
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| Galashiels |
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| Selkirk |
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| Galashiels |
Internet | |
| Galashiels |
Internet | |
| Galashiels |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Earlston, Scotland
Latest outage, problems and issue reports in Earlston and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anwar Hussain
(@nw1gunner) reported
@BTCare @BTGroup complaint ref: vol013-604902610583 a very poor and negative customer experience this after very poor broadband service. I would not recommend #bt to anyone anymore. 👎👎👎
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Chloe Cresswell
(@ChloeRaccoon) reported
@bt_uk PS: I never said there were misspellings in the email, I listed the misspellings as a list of way the email _addresses_ were not genuine, Do try to read it properly and keep up at the back.
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Kate Connolly
(@Bagathacat) reported
@btbusinesscare Hi, no, that's no good. I need an email address please of an actual person or a team that I can send an email to. The complaints escalation form does not work on Firefox or Chrome. Can I have an email address please, we are at the end of our tether with your service
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P to the G
(@peteypigleg) reported
@bt_uk I never opted in and the end of their life was 30 years ago! FYI I haven’t been a BT customer for 25 years.
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Kate Connolly
(@Bagathacat) reported
@btbusinesscare So I want to escalate my complaint. A complaint that has been ongoing all year. To do that I need to fill in a complaints escalation form on your website that doesn't work or phone someone in billing who says they don't have authority to help and that someone else will call 1/2
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Philip Noble
(@Highburydreamer) reported
@bt_uk are really unbelievable. Can’t someone who actually wants to give customer service call a customer and not send texts asking you to quote a landline number that doesn’t exist. Just a litany of frustration
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Bianca Shead 🍃
(@Bee_anchor) reported
@bt_uk I am desperately trying to get hold of a digital voice adapter for my elderly parents, who have lost the use of all but one phones in their house. I tried texting 61998 but having no joy. Any help appreciated!
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Kate Connolly
(@Bagathacat) reported
@btbusinesscare 2/2 but no one ever phones back. There are 3 people who have been supposedly dealing with our two accounts but no one ever does anything. Meanwhile we are left with two accounts instead of one, escalating bills, and no one to help. What do we do?
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daveyates
(@daveyates) reported
@bt_uk this wk alone I’ve made countless support calls. I’ve had 3 engineers visit, I’m on router no. 4 in a wk & the broadband still drops. We get 4Mbs on the rare times it works at all. 5yrs this has been going on, over which time I’ve paid over £10k in #BT bills. Discuss…
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Chloe Cresswell
(@ChloeRaccoon) reported
@bt_uk But then, why should I be shocked that a telecoms company is really bad at communicating, that's been proved time after time for years.