BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Earlston, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Earlston, The Scottish Borders, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kelso.
| City | Problem Type | Report Time |
|---|---|---|
 Kelso |
Internet | |
| Kelso |
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| Galashiels |
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| Selkirk |
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| Galashiels |
Internet | |
| Galashiels |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Earlston, Scotland
Latest outage, problems and issue reports in Earlston and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Mills
(@LuckyK32) reported
@bt_uk hi, for the third consecutive month I am being charged for broadband despite cancelling my BT account and being assured by numerous customer service team members that my account is closed! Can you please stop charging me and confirm my account is closed
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Now in 3rd week of no broadband. I have rung everyday & been promised a call back. It never happens. The date of the fix changes every day. "BT is committed to providing excellent customer service" is utter sh*te, isn't it? You've even cancelled my right to cancel!
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk's latest update 'We'll call you tomorrow with an update'. I've been listening to this BS for 3 weeks now. You are incapable of giving me an update let alone give me a date for a fix.
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Matt Bigwood
(@MattBigwood) reported
@bt_uk unbelievably bad service. I received an email on July 19 saying sorry I was leaving BT, despite me not requesting to do so, and all my services would stop on Aug 2. After an hour on the phone I was told I'd have to ring back and it was an error at BT's end. Phoned back two
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Katie Toft
(@KatieToft) reported
@bt_uk Hi guys we’ve just spoken to one of your operators who may or may not be working from home. He suddenly went very quiet and was only able to say “oh my god” my dad asked if he was okay, he couldn’t respond. Hope he is okay and gets help if he needs it. Police are aware.
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Alex’s
(@Alexs18455650) reported
@bt_uk why’s my wifi been down since the morning
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Yep, I have come to you several times for an update. Doesn't make a blind bit of difference. You just trot out trite soundbites.The only reason I'm here is to make sure everyone knows how awful @bt_uk's service is.
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Alistair Tait 🏴🇨🇦🇺🇦
(@GolfTait) reported
@cliveagran I'm thinking right now @bt_uk is the worst offender. Spent nearly 1/2 an hour this morning with the "Thank you for holding..." msg before getting bumped off. Called back to find out staff were on a training course or something. Now waiting again, nine minutes and counting.....
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Karen Mills
(@LuckyK32) reported
@bt_uk @MattBigwood Same thing happened to me and I did cancel my contract in the end because I became so frustrated and three months on they are still charging me despite confirming my account is closed on numerous conversations with the customer service team!
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dunham
(@dundeeham) reported
@bt_uk Update: not fixed on 3rd given date. Now waiting for engineer on 19th (2 and a half months since problem arose). Going to review bomb @bt_uk now as there’s no help coming my way