BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 12/10/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

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City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeROKnight George Knight (@GeorgeROKnight) reported

    @bt_uk My broadband has been steady for the last few years with BT but over the last four months it is consistently cutting out, flashing various colours and causing many interruptions to my working day. The BT Diagnostics bot has found an issue but yet to provide an update.

  • hyperbearded Richard Adam Mawer (@hyperbearded) reported

    @bt_uk Ive got no/low internet signal in one of the upstairs bedrooms & we've been told we'd need to pay for an engineer to come out? Doesn't sound right to me. And to add to that now the bill has gone up £3 a month to £30! That's the same as Sky but we've only got internet!

  • Simms58 deborah simms (@Simms58) reported

    @bt_uk Oh how stupid of us not to have a fault on a day BT correct their faults. I now cannot work as I have no internet or phoneline. Thanks to your all singing and dancing digital phone line!😱

  • RooPritchard Ruairidh (@RooPritchard) reported

    @bt_uk I called again today to reopen/relodge a complaint but was told I can't, as an engineer has already been booked for Monday against a new fault ref.

  • greg9rovers Greg Wallace (@greg9rovers) reported

    As soon as my contact is up with @bt_uk I'm going straight over to @virginmedia the worst thing I ever did was go with @bt_uk wouldn't it be nice to have a full 24 hours where the broadband is what I've paid for?

  • SusanSHD Susan🌻💙 (@SusanSHD) reported

    @bt_uk That's the page. I clicked to provide more information. It says nothing about providing more information if they have connected and like I said, same problem with the did they take money question. Try it yourself. You'll see it.

  • Angels35Karen Karen Potter (@Angels35Karen) reported

    @BTCare any reason why my broadband is dropping out over the past few days ? Paying for a full service and not getting the service I’ve paid for !! #nothappybt

  • Simms58 deborah simms (@Simms58) reported

    @bt_uk Is that what you call your inefficient and useless service bad luck. And you expect people to go without phone line as well as broadband for a week. Would you? But you will continue to take my money won’t you

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk No faults listed. No internet connection. Every colour under the rainbow, both still and flashing. The only colour missing is a blue solid one. (Mainly flashing purple and then orange). Prices went up, service went down. Zero surprises there.

  • chris2204721 Chris Clark (@chris2204721) reported

    @bt_uk Complaint has been open a while. It doesn’t seem to make a difference, you can’t even complete a simple request