BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 11/16/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

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City Problem Type Report Time
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LouisaGummer Louisa Gummer 🕷💙🇪🇺🇺🇦 (@LouisaGummer) reported

    @KevFComicArtist @bt_uk I’ve never understood this process. Surely the property had broadband before. They turned it off easily enough for the people who moved out. Why does it take so long to turn it back on again?

  • chrisjax Snr Jack (@chrisjax) reported

    @bt_uk BT contract is ending & I phoned BT and was told the best they could do was £70 a month for FTTP 900. That’s an increase of £13 a month so I told them I wanted to cancel. I didn’t want to leave BT but seems only new customers get the best deals.

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk PS our case is being ‘managed’ unfortunately it’s being ‘managed’ extremely badly and with no resolution in sight. How does it take 50 mins on hold to check a diary… then allow customers to wait in all day 4 times with no information or communication?

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk Thanks Theresa we’ve been through this process so many times DM’s & phone calls for hours on hold. ‘ your appointment is 100% booked’ in writing.. constant reassurances & BT priding itself in customer service… we just want a phone line attached & broadband now @KevFComicArtist

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    BT writes: "I understand how important it is to have your connection switched on" And there's the problem @bt_uk system thinks we just need a "connection switched on". We have no connection! No landline! (If we had, we'd have Sky or Talk Talk already!) #FirstWorldProblems

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @LouisaGummer @bt_uk Ah, no, that's our big problem. This house had no phone line, let alone broadband. They're all geared up for existing landlines, but cannot handle the previously unconnected.

  • johnnyD86346243 johnny Drama (@johnnyD86346243) reported

    @oliverclarke1 @SkyHelpTeam @bt_uk Once they sign you up #Sky don’t care about customer services weather it’s for broadband or tv. They’re always extremely busy #parasites rather pay the extra elsewhere

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk Hi Paul it’s 4 appointments over a month. We speak to different people every time & are always assured. We’re usually patient & understanding people but this is beyond a joke. It’s time for @Ofcom to help

  • tommybrazil_ 🅣🅞🅜🅜🅨 🅑🅡🅐🅩🅘🅛 (@tommybrazil_) reported

    @bt_uk can you let me know if their is problems in my area please 🙏 solid orange light for the last 30 mins

  • SpursGnome65 Kevin (@SpursGnome65) reported

    @JimJones1425 yeah the thieving parasites at @bt_uk want people in our street to pay them £20,000 to install fibre down our street!!!