BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   Phone (7%)

5. 

   E-mail (7%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

• The Fleece Bar & Kitchen (@The_Fleece1) reported 26 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

• Mark Johnston (@MarkJohnston71) reported 28 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Malvern Overlook (@MalvernOverlook) reported 2 minutes ago

  @bt_uk Moving home with BT contract. Online Home Move not available. Spoke to “advisor”. Just reeled off numbers ad nauseam. Want details in writing so I can sit and decide what I want. “can’t do that” was his response. This is awful service for an existing customer. Do you care?

• Shelley (@shellabellar) reported 3 minutes ago

  @bt_uk is fibre down in PE30? Doesn’t seem to be our end

• The_Bunny🌦️🌞 (@Bunny_Longstock) reported 5 minutes ago

  @bt_uk Hi I signed up for Broadband Fibre 1 via Top Cashback. As a new customer incentive was promised £60 cashback. This has been declined by BT and the account shows I only spent £4!! Well how come I’ve had a £4 transaction acknowledgment when it’s actually a contract? 😣

• Big Gaz (@denbanker) reported 8 minutes ago

  @bt_uk Great service today. You take my land line out with my old router before checking that the new fibre connection is working to point of connection. New router etc fitted by your contractor who left without a word. Guess what doesn’t work. Clowns

• Big Gaz (@denbanker) reported 13 minutes ago

  @bt_uk Was looking forward to using my new fibre power Halo 2 tonight. Fitted but not working due to a fibre problem. Why did the old router get taken out before this was checked? Reported already and looks like no Netflix etc until after Xmas. Make sure I don’t have to chase the compo.

• Caldaris (@Caldaris94) reported 14 minutes ago

  @bt_uk I did. The issue seemed to sort itself out about 6ish last night so they decided not to call yet. We are keeping an eye on it. If it keeps happening there is definitely an issue somewhere.

• Mike Bealing (@Sillytees) reported 15 minutes ago

  Over a week now my 92 yr old mum has been in her new flat and @BT_uk have still to get her landline (Digital Voice bollox) working. Nice she’s been left in the lurch, without a phone. I’ve now called them 3 times to chase. They’ve never called me back once, let alone apologise.

• @K333 (@PompeyDetroit) reported 17 minutes ago

  @portsmouthnews is there a major Internet issue in Portsmouth or are @bt_uk fobbing me off?

• Sally Kindberg (@SKindbergia) reported 19 minutes ago

  @bt_uk the @bt_uk process being that anyone can use someone's postcode and apply to take over a BT customer's (ie mine) line at that postcode? And apparently it's up to me to sort it out? Your business practice needs sorting out @bt_uk

• Andrew Maddy* (@andrewmaddy) reported 20 minutes ago

  @hitman8976rawk @bt_uk First trick is switching it off, count to 10 and switch it back on, if that doesn't work there's a reset button which you'll need a pen or a needle to push in then it should be fine