BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Earlston, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Earlston, Scotland
Latest outage, problems and issue reports in Earlston and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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thedapperduck
(@thedapperduck2) reported
This is the third time in the same week that @bt_uk has failed to show up to our house to help with our internet after several polite calls to ask why not and failing to produce any reasonable answers. Not reliable at all.
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John
(@johnwithbeard) reported
@bt_uk And then it says you won’t renew since I am landline only. Used to be broadband also but bt infrastructure so poor outages too long and frequent. 30 plus years as customer and bt won’t renew line saver. Not happy
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Claire Wheelan
(@ClaireWheelan) reported
@bt_uk Please help! Incredibly slow internet for days now and the number on your website (0800 800 150) is ringing out.
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Samuel Hickey
(@chippers84) reported
@bt_uk @WeAreOpenreach just want to say I think your service is absolutely rubbish! Tell us a repair was gonna be done by today and we had to CALL you to find out it’s now been pushed back to Wednesday complete joke worst decision join you!!!! #conmerchants
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Mike Sinclair
(@Mike_3266) reported
@bt_uk Hi, I logged a complaint with you last Thursday and was told that you would contact me after 2 days. It's now been over a week! This simply isn't good enough, please can you have someone call me ASAP
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John McKee
(@John_McKee) reported
@bt_uk I have been on the phone for three hours today , with none of your phone advisers being able to help in any way. I was hung up on once and promised a call back within half an hour which which has not materialised.
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Rachael Cunningham
(@RachC_92) reported
@bt_uk Hi BT! My wifi has stopped working this afternoon and the website is saying it won’t be fixed until tomorrow 😭 I’ve booked to watch a live streamed theatre production this evening and don’t fancy the fam squeezed round my phone to watch that so any help please?!
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J Roberts
(@jackbenrob) reported
@bt_uk Hi no theres no problem with the broadband connection to the house, its just bloody frustrating when your ads say 'why steam like this' when it's exactly how my yv box is streaming as they still don't connect by wifi and have to rely on tp links
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Lucy Ann Burke 💙
(@lucyannburke) reported
@bt_uk trying to move to Openreach and whilst customer service is great as real people -10 different people, across 5 calls, all of an hour long, mostly on hold and then cut off and still no broadband is making me rethink switching. HELP....
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Vince
(@VModifiedMind) reported
@BrambleLulu @bt_uk You'll want @WeAreOpenreach for that - BT Retail don't actually maintain the physical network, that's done by the almost-separate-but-not-quite Openreach... who in fairness last time I reported a similar issue where I lived did come out and sort it a couple days later.