BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 02/10/2026 14:10

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CP_Journalist Callum Perry (@CP_Journalist) reported

    @bt_uk what’s the point in paying for fibre 2 when it buffers and lags and is incredibly slow across my devices, even turning everyone off the speeds are slow and takes a good 3 minutes for my phone to load, Netflix on my tv is incredibly slow and down scales the quality

  • AngusJess Jess Angus (@AngusJess) reported

    @TalkTalk are terrible! Glad we've changed to @bt_uk

  • en_tee_ef_cee Cobblers (@en_tee_ef_cee) reported

    Don’t bother making a serious complaint to @btbusinesscare. You will just be ignored!

  • masterpaul43 paul stephens (@masterpaul43) reported

    @BTGroup @bt_uk @BTCare all christmas with next to no tv as you failed to solve issues & order a new set top box yet still charged me for now tv. no return call from ceo's office as promised before christmas so i want to be freed from contract so i can go to a company that cares

  • alisonfinch Alison Finch (@alisonfinch) reported

    Spending my Xmas sorting BT Issues and getting nowhere, left a care home with no broadband all over Xmas. Want to pay our bills and cant access accounts! #shamful @BTBusiness @btbusinesscare

  • joethomasld Joe (@joethomasld) reported

    @bt_uk Another engineer hasn't been arranged yet.. and we would very much like to before our phone line goes down TONIGHT.. Currently wasting yet more time waiting for the terrible customer service of Plusnet on the phone to see what they can do.. @OpenreachHelp

  • mashupweb Hon Lee (@mashupweb) reported

    @BT_UK you did this last time last year with no real reasoning. This is terrible

  • Andy131B Andy (@Andy131B) reported

    @bt_uk No Chris they're a sky customer... However the point still stands. Why on earth is a BT engineer ignoring a fault clearly created while he was up the pole? I've used the @SkyUK account to run a line test and book an engineer visit but it's 2-5 days...

  • drooboy72 Andy Burns (@drooboy72) reported

    @LeeTheRed @btsport @LGUK I had issues with the Samsung TV app watching the Spurs game. Had to use the Sky Q version during the game.

  • danharrison92 Danharrison (@danharrison92) reported

    @virginmedia I have tried to get in touch. Going to sign up with @bt_uk today and take you to small claims court. Also put in a complaint with ofcom and Cisas