BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 01/09/2026 04:50

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

Loading map, please wait...
City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @bt_uk @FurnivalEmma Elaine stop being incompetent. Early upgrades on by mobile are not available until the last 3 months of the contract. Telling this customer to contact loyalty is a disgusting waste of the customers and that departments time.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported

    @bt_uk So you wait in all day and no one contacts you and you just get put back to the end of queue? Is that what passes for customer service?

  • IvorianMessiiii AMADness➐ (@IvorianMessiiii) reported

    @bt_uk can you fix your wifi

  • damienmroberts Damien Roberts (@damienmroberts) reported

    @btsport I'm trying to login and watch BT Sport on my laptop but keep getting an error code - WJ931. Can you help please? I pay £25 per month to watch BT Sport?

  • FurnivalEmma Emma Furnival (@FurnivalEmma) reported

    @bt_uk I’m wondering if I’m eligible for an early upgrade, but can’t seem to access your customer chat on the website. How do I go about this?

  • guygozem Guy Gozem (@guygozem) reported

    @Justsum32062003 @bt_uk You’re right. But saying “acceptable or not, that’s how it is, accept it” isn’t likely to lead to any improvement in customer service. It would be interesting to learn whether you - or anyone else at BT - regards it as acceptable.

  • l16gsy David (@l16gsy) reported

    @bt_uk Yes, there is damage to the equipment on the pole.

  • loumc231 Lou McWilliams (@loumc231) reported

    @bt_uk not happy. Ment to have internet access last Tuesday but still waiting for BT openreach to fix the pole but apparently you can't get into an unlocked back garden! And still waiting as they don't know when they will be coming out!. Not impressed.

  • _AlexandraClare Alex Clare (@_AlexandraClare) reported

    Hello @bt_uk. Contacting in desperation after many attempts via your help teams via phone and IM. Two years after my father died, my mother still cannot access what is now her sole account. Last of your CS people I spoke to told me it's because your system is 'complicated'?

  • LondonCanucks Canadians In London (@LondonCanucks) reported

    @bt_uk Thx, have had intermittent issues and lots of contact syncing issues in the transfer from from the previous system.