BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 02/21/2026 08:10

February 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jojomental jo (@jojomental) reported

    @bt_uk please can someone tell me how to get help, a business bill we can't find out what it's for and been on phone trying all day?

  • cuperman007 Mark Cooper (@cuperman007) reported

    @ealexhudson @bt_uk Appears to be resolved now, someone has done a CTRL+Z on the network 🤞 @bt_uk Do you have a broadband status page?

  • Beth_Tastic Beth 💙 (@Beth_Tastic) reported

    @B_AmariB @bt_uk Yeah I think it’s time to start switching to get better customer service at the very least 😕 #CustomerExperience #CustomerFeedback

  • MrsAlexE Alex Elderfield (@MrsAlexE) reported

    @ealexhudson @bt_uk Same issue here. You’ve basically blocked an entire Azure service. Potentially millions of sites. Sort it out please!

  • NaseemRuby Ruby Naseem (@NaseemRuby) reported

    @btbusinesscare Our phone lines have been blocked. I have raised the complaint with the ombudsman but am keeping up to date with current bills. How can they do that??

  • JaneTown23 Jane Town (@JaneTown23) reported

    @Beth_Tastic @bt_uk Oh my shocking customer service 🙄

  • cuperman007 Mark Cooper (@cuperman007) reported

    @ealexhudson @bt_uk @bt_uk we've got same issue. Colleagues working from home via Sky are OK, but those with BT internet are all getting err_ssl_version_or_cipher_mismatch errors for all *.azurewebsites.net URLs

  • pusherman83 Pablo (@pusherman83) reported

    @bt_uk offer the worst customer service I’ve ever known. In the last week I’ve totalled 5 hrs of phone calls to them. Each one another lie and promise from staff. Now on hold to cancel my contract and go to sky. Absolutely shocking customer service.

  • thedombarry Dom Barry (@thedombarry) reported

    @FightDisciples I've binned @DAZNBoxing, won't be going back. Not a production or matching issue, the platform itself is crap and has always been compared to its competitors. For example, not providing time stamps for the fights is basic. BTSport does it and it's not hard to do.

  • highrulesguide James (@highrulesguide) reported

    @bt_uk Thanks for your reply even if it was confirmation of the bad news