BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Earlston, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Earlston, Scotland
Latest outage, problems and issue reports in Earlston and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Skeen
(@Tubesy81) reported
@bt_uk Haha, you're joking aren't you? Currently trying to compete in an online poker tournament, only problem is every 10 mins or so I've gotta wait for the router to reset itself.
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Ted Wicks
(@t166er) reported
@drsje3 @bt_uk Consider yourself lucky, I've had 6 engineers, 3 from openreach, 3 from a firm called qube contractors from BT, 1x fibre optic modem, 3 smart hubs, 2 X hybrid connects & a total of 5 WiFi discs. Still the problem persists...🙄🙄🙄
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Sarah Plant
(@DragonSprite) reported
@bt_uk BT customer: People can phone our landline, hear ringing, but it's not reaching our end. Calling out is ok though. Help!
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Millwardt
(@Millwardt2) reported
@bt_uk for the 3rd time in as many weeks our broadband is down.fault expected to be fixed by 9th which isn’t good enough.last engineer said another engineer is stealing our connection for someone else’s service but we end up at the back of the queue again. Not good enough!
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Millwardt
(@Millwardt2) reported
@OpenreachHelp Hi Frazer they have but with an expectation it will be resolved by 9th June which really isn’t good enough @bt_uk - it seems that this is likely to be an engineers mistake or laziness causing the issue we’d appreciate it if you could look ASAP
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Panedwards
(@Panedwards_YT) reported
@bt_uk My internet is going down, i hope this is fixed before 9PM tonight. i got something important on
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Leslie Brook
(@wapping_residen) reported
@bt_uk Crap. We've had no Broadband since Tuesday and have had a rubbish response. Engineer was due yesterday between 10 and 12. Never turned up. Have had to escalate
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Chris Clark
(@chris2204721) reported
@bt_uk And since she sent the email I have received an email saying the complaint is closed
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andyrolls
(@andyhornet8) reported
@nuttywray @PeterKuninch @bt_uk No you shouldn’t but all service providers make it clear that speed is only guaranteed on a hard wired connection. And if he is on the lower speed spectrum then 48 on wifi is pretty good
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Leanne Phillips
(@lphillips381) reported
@bt_uk Well you should then shouldn’t you. Maybe taking a bit of control and people won’t be without service. I spoke to an engineer who was trying to fix it and said BT had known about this fault for a while. Yet no customers were informed.