BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Earlston, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Earlston, Scotland
Latest outage, problems and issue reports in Earlston and nearby locations:
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The Fleece Bar & Kitchen
(@The_Fleece1) reported
from
Selkirk, Scotland
@BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dino
(@roastedcacti) reported
@bt_uk hello, can you help me out with bt mobile! I have a sim with you and it is suppose to be 5G but I am not able to pick up any 5G and I have checked there is a 5G service in my area. Thanks
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Rhiannon Taylor Esq. 3.5% #Resist
(@areteedee2) reported
@bt_uk Unfortunately this doesn't help when the customer care people refuse to help and get rather rude and abrasive after you cut an elderly woman off in the middle of a pandemic.
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Gareth Reid
(@garethreid98) reported
@bt_uk just on phone with CS for 81minutes with no resolution. I had ‘upgraded’ from phone to phone and broadband in December. Open reach did not show on 08/12 and then again on 05/01. Two months later and I’m told someone will ring in two weeks to arrange. Already paid 3 months!
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Kieran Hooper
(@KieHooper) reported
@bt_uk Its the worst service I’ve ever had. Have had a complain open pretty much since early last year and then they randomly closed it without talking to me. I’ve since reopened it and now it’s just being ignored. The customer service is almost as bad as the broadband itself!
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PaulM💙
(@Running_badger) reported
This commentary from (I think) Peter Brackley is so tiring, adding a accented flourish to the foreign players names- but only when he remembers and never consistently. So affected. So shite. #BURMCI #btsport
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Glyn Evans
(@photosbyglyn) reported
@bt_uk Hello, I renewed my contract to a cheaper plan but got an email saying my DD was unchanged. Did online chat and was told my DD would be cheaper, but it is still showing the old amount. Not trusting the none English support person I tried to amend DD online but still not correct £
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• Sam • 💙
(@FineAndSamD) reported
@bt_uk @Maxine40Wright This is @marksandspencer - I suspect that your poor nan was struggling to use their ridiculous phone system that ends you round in circles. My order is wrong and 7 minutes later it thinks I'm calling about recruitment. This is a disgrace. I'd say email them, but you can't.
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Michael Prosser-Bell
(@ProsserBell) reported
@bt_uk so I'm 69 days without service and no further forward at all, everyone that I've spoken to said yeah we will get back in touch never do, so far two complaints raised regarding this and no call backs again the saga continues #fedup
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justinewebster
(@jtwbailey) reported
@Loraine02407982 @bt_uk Wow Lorraine same issue here - 3rd missed appointment today.
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Matt Green
(@Green_Dog74) reported
@btsport who ******** is Lucy Ward??? Have you hired her because she’s expert at not playing in front of a crowd??? Fuming - mute button is going to take some use tonight