BT (British Telecom) outages and service status in Earlston, Scotland

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

• 
  Mark Johnston (@MarkJohnston71) reported 13 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 24 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@Walesguy2) reported 6 minutes ago

  @RSh234 @bt_uk @bt_uk are shockingly bad.

• 
  Akram🇵🇸 (@akrxm94) reported 7 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  Macro Bielsa (@Forex_trader_4u) reported 9 minutes ago

  @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 13 minutes ago

  @bt_uk Hi, thanks for the quick reply. That's what I did but they were significantly higher than what a new customer is offered. Is my only option to get the best deal is to switch provider? If so, then unfortunately I will have to do that.

• 
  Et0nRifle (@TheEtonRifle) reported 14 minutes ago

  @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

• 
  Warren Peters (@wizza_wozza) reported 16 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  Roibeard Mhuiris (@RMhuiris) reported 17 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more crazy, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner) had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  huw (@jonsie) reported 17 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  Mr Gray (@Monetization26) reported 21 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Large Vodka (@mizmuggle) reported 21 minutes ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough