BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 12/29/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

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City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JayJPavfc Jay Peers🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@JayJPavfc) reported

    @bt_uk Yes I reported it Friday evening, was told that it would be sorted over night and will be working in the morning (Saturday), phoned again Saturday morning and was told it would be Monday now. Have never had these problems with previous internet providers.

  • joestevo99 Joe Stevenson (@joestevo99) reported

    @bt_uk That's just a generic link for everyone to use, I have seen that you are giving codes to bt customers so they have priority over others, how do I get this. I've been a customer for years.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • DanReast Daniel Reast (@DanReast) reported

    @bt_uk I recently received compensation for a very badly managed broadband house move, only for BT to take most of it away for an installation fee - despite being told I wouldn't have to pay it. I closed the complaint associated with it but I'd definitely like to reopen this.

  • marisiyaaw Marysia Więckowska (@marisiyaaw) reported

    @bt_uk no internet since last Tuesday, two engineers didn’t show up(no one told me they wouldn’t come so I stayed at home both times), your customer support disconnected the line after making me hold for 1.5h.. are you going to do something about that or?

  • JayJPavfc Jay Peers🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@JayJPavfc) reported

    @bt_uk Worst mistake I made switching to BT, have had no Internet since 11am Friday and still not working.

  • itsannabelxx Annabel (@itsannabelxx) reported

    @bt_uk are you having problems with your broadband today? Or is it just my wifi which isn’t working?

  • Laura98197 Laura.L (@Laura98197) reported

    @rachelpdavid @bt_uk Manners and communication cost nothing !! Poor customer service for sure. Come on BT!

  • SteveHyett Steve Hyett (@SteveHyett) reported

    @BaffledBabs @bt_uk What utterly crap service.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.