BT (British Telecom) outages and service status in Earlston, Scotland

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

• 
  Mark Johnston (@MarkJohnston71) reported 4 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 53 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 10 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  Berni (@BikerBerni) reported 11 minutes ago

  @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

• 
  Alan Reeve (@AlanReeve2) reported 11 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage

• 
  Aaron Law (@AaronLaw92) reported 13 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Axel F 🤠 (@BoabSideshow) reported 15 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  David Gray (@davidgraywrites) reported 16 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  Kevin Fowler (@KevinF1311) reported 16 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  alunvaughan (@alunvaughan) reported 22 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

• 
  PTID1977 (@PhilH1977) reported 22 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  thisissaffers (@ThisisSaffers) reported 24 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?