BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 03/28/2026 07:45

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SerkanDastan Serkan Daştan (@SerkanDastan) reported

    @bt_uk Our internet connection is not working, Could you check it urgently please ?

  • Craigrobz132 CraigRobz (@Craigrobz132) reported

    @JonesiOnTwittah @bt_uk Horrible company they are. When we moved provider they charged us a month and wouldn't refund us it back

  • tyroneknight24 Tyrone Knight (TK24 Sports) (@tyroneknight24) reported

    @btsport & @PlayStation it’s been 2 years and still no 4k on the PS5 paying for a service that you won’t supply When will it be available please as #Sony said this was a powerful console but yet performs like a Ps2

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @bt_uk Was assured by @bt someone from Openreach would contact me today, it didn't happen AGAIN. Told I was the highest priority, yeah right. This needs a solution, apathy isn't it. Let down for the umpteenth time.

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @Ofcom Thank you, I've done what I can do up to this date. It's not just the fault, it's the constant lies from @bt_uk, lies about fix dates, lies about phoning me to update me.

  • pinder_shane shane (@pinder_shane) reported

    @bt_uk why you holding customers to ransom with these early termination fees? Its not fair! We got your 11Mb service as it was the only one available where we moved to. 7 weeks later @toobbroadband entered the market offering 900Mb for less. £200+ is too much BT! @Ofcom thoughts?

  • julianhilaire Julian Hilaire (@julianhilaire) reported

    @bt_uk It’s for my mum who is 85 lives alone has no other means of contacting me unless I go round to her...god forbid there is any emergency in next few days...that’s the urgency..she doesn’t use a mobile

  • Janey10_5 Jane Legg (@Janey10_5) reported

    @bt_uk Appalling customer service !!!! Waiting for a call which was booked last week - driven 10 miles to parents to speak to bt and no call !!!!!!

  • cstraine1874 Chris1874 (@cstraine1874) reported

    @bt_uk is email experiencing issues again today? Haven’t had any emails delivered this morning. Now coming through at about 1 per hour, usually have a number of emails arriving overnight. Thanks

  • MrNoCorruption Mr Jones (@MrNoCorruption) reported

    @bt_uk Hi Claire, Lesley, Paddy, no compensation has been applied to my account and I have been charged for each day that I had no phone or broadband. Do I need to cancel the direct debit for BT to resolve?