BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 01/20/2026 14:05

January 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

Loading map, please wait...
City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBoyNI  🏍TomBoyNI™ 🏍  💙 🚫🦠🚫 (@TomBoyNI) reported

    @bt_uk I think it is a smart hub. And I understand the screen shot is from a Wi-fi device. TBF I imagine most people use Wi-fi & generally speaking my Wi-fi connection is in the mid to high 30s. Recently though it and the wired connections I do have have been slow or failing completely

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare When my install is finally done will BT be using the same terms of engagment for me paying my bills as they have for my installation i.e. three months of excuses with no propect of resolution?...thought not

  • Jake__Finch Jake Finch (@Jake__Finch) reported

    @bt_uk I was just saying hi to garry my bad

  • KyLeeOnPC kyle (@KyLeeOnPC) reported

    @bt_uk There's no point Karen, I'm tired of discussing broadband issues with people that have no idea

  • Ben_Harris91 Ben Harris (@Ben_Harris91) reported

    @bt_uk @OpenreachHelp I am fed up of chasing and ringing people at BT who do not know their arse from their elbow. How it has taken 8 weeks to repair an external line fault is baffling. I have now escalated the complaint with Ombudsman Services to seek extra compensation.

  • THemingford Thomas H. (@THemingford) reported

    @bt_uk I don't. But I am appalled at how your customer service team have treated a vulnerable customer and carer recently.

  • KarlAirey Karl Airey (@KarlAirey) reported

    @bt_uk day two of my internet still not being activated despite multiple promises. Absolutely disgusting customer service in an age when people work from home!

  • LeanneRob79 Leanne Robertson (@LeanneRob79) reported

    @bt_uk how do I know its a genuine call from BT? Just had a call on mobile from a +44 0208 number as we had lodged a complaint 15 minutes earlier and my instincts thought it was a scam. Sounded like a noisy call centre 😳😡

  • OST_R6 OST | Alex (@OST_R6) reported

    @bt_uk how do I raise a broadband related complaint please? I don’t want a customer service advisor asking me about my issue, just straight to complaints please.

  • notyacoubasylla Not Yacouba Sylla (@notyacoubasylla) reported

    @btsport I get your sentiment, but this graphic can be misconstrued to paint the Hungarian players in a bad light. The 4-0 scoreline you used could be seen as a portrayal of their players being full of hatred, when, in fact, it’s some of their fans instead.