BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 02/25/2026 17:00

February 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartshepher13 Stuart Shepherd (@stuartshepher13) reported

    @bt_uk All very noble but pity you can’t at the same time comply with your basic contractual obligation of providing your customers with a half decent service - perhaps try focussing on that for once.

  • pkbhadkoliya Pratik Bhadkoliya (@pkbhadkoliya) reported

    @bt_uk Thanks! I hope this time fibre team actually fix the problem and not just cancel the current order and create 7th order and send me 7th router. @MarcAllera yes I NEED help. Can you help me?

  • JonesMarkHardi1 Jones Mark Harding (@JonesMarkHardi1) reported

    @bt_uk @JHenderson do you support BLM?

  • Ak1fK Akif (@Ak1fK) reported

    42 days later and still no broadband at my flat. Apparently it might take another 2 weeks to fix. Do we think @bt_uk have been waiting for “freedom day” before sorting my internet? 🤔

  • Laura_Caughey Laura C (@Laura_Caughey) reported

    @bt_uk @bt_UK say the problem needs to be resolved with @OpenreachHelp . Openreach need to install cables, but it has taken them 10 months. I was told by you that I could get internet, but the infrastructure was never there...

  • T__S__R Tom (@T__S__R) reported

    @crispfan99 @BTCare Same. Customer service said it was my issue and there are no problems. Box is unusable.

  • CheKenWarlock Che Ken (@CheKenWarlock) reported

    @bt_uk any way to find out when my area might get internet service back? I was told a team was working in the area and haven't had internet access for almost 24 hours now

  • coach4creatives Kevin O'Neill (@coach4creatives) reported

    @bt_uk I’ve already told you that customer emails you’re sending emails to

  • jenpen1511 Jen Penney (@jenpen1511) reported

    @bt_uk why are we constantly having issues in Hale with WiFi connections again? Working from home becoming impossible!

  • GrudzinskiRg RichardG (@GrudzinskiRg) reported

    @BTCare for the past week our internet drops out completely about four times a day. We can’t get through on your chat. And your online checks say no issues (there really must be) Can someone contact us as we need internet for work?