BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 12/13/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

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City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aranmlewis Aran Lewis (@aranmlewis) reported

    @bt_uk I have been assured by several of your colleagues over lengthy phone calls that the issue - a month-long delay in reconnecting fibre broadband cut off entirely due to your corporate negligence - cannot by fixed. I am told someone will phone tomorrow; following that I may DM you.

  • aranmlewis Aran Lewis (@aranmlewis) reported

    @bt_uk Thanks. You missed my point, which was about BT’s current working methods, which are based on automation and non-communication, and hence very customer-hostile. One particularly stupid practise is sending out dozens of texts and emails to which the customer cannot reply.

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    2/2 @bt_uk I go to sky and they agree to take over and allow me to keep my existing no and provide me with b/band. Plus they’re £4 per month cheaper. Your policy is plain stupid and I’d like an explanation please

  • JoePowell97 Joseph Powell (@JoePowell97) reported

    @btsport watching on the tv app and the sound isn’t aligned. Anything I can do to fix it?

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk Not sure why I have to go through this when the end result is the same - 2 b/band lines into one property. And why is it Sky can do it no problem at all

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk I currently have one phone line and one broadband connections. I wanted to upgrade the phone line to fibre two. You won’t allow it without me cancelling the phone line and then applying as a new customer. Stupid.

  • duggantom tom duggan ⚔ (@duggantom) reported

    @bt_uk @MilkmanSam_ I’ve had this problem also tonight. Lagging like mad. So frustrating

  • DevourSnowy Devour Snøwy (@DevourSnowy) reported

    @DevourYahb @virginmedia @bt_uk were always down in mine so i switched to virgin😬

  • lee_peach lee peach (@lee_peach) reported

    @HannahLeah95 @bt_uk Wow , absolutely dreadful service!

  • misscthomson Caroline Jackson (@misscthomson) reported

    @bt_uk Thanks for reply. I have managed to sort it now hopefully, has been going on from Jan, really horrific customer service, I have raised a complaint. Appreciate your tweet