BT (British Telecom) outages and service status in Earlston, Scotland

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

• 
  Mark Johnston (@MarkJohnston71) reported 35 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

• 
  The Fleece Bar & Kitchen (@The_Fleece1) reported 53 minutes ago from Selkirk, Scotland

  @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dannnehhh (@dannnehhh) reported 1 minute ago

  Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

• 
  Josh (@_JoshDenham) reported 2 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 2 minutes ago

  @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

• 
  huw (@jonsie) reported 5 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  mrchrisjohn (@mrchrisjohn) reported 6 minutes ago

  @bt_uk Your two-factor authorisation is not working No text messages are coming through!!

• 
  namecantbebrank (@alreetson) reported 11 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  the ranger ✝️ (@theranger1872) reported 14 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Holy ****. I knew you’d had an issue but that’s unreal. Just build costs of your time and inconvenience into the estimates. Or simply include an invoice for your time and services.

• 
  Et0nRifle (@TheEtonRifle) reported 15 minutes ago

  @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

• 
  mrchrisjohn (@mrchrisjohn) reported 16 minutes ago

  @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

• 
  AutumnaL (@HightoDeep) reported 17 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear