BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 11/22/2025 13:25

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

Loading map, please wait...
City Problem Type Report Time
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WhatJayDidNext Jay (@WhatJayDidNext) reported

    @bt_uk Used pressure selling technique to persuade me I needed a new service. Cancelled by phone. Now told no option but to go ahead. Appalling way of doing business

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @bt_uk @MarcAllera @HwatsonBT "So, BT made you think that they would always stay They said some things that they should never say Yeah, they broke mtheart like someone did to theirs And now they won't upgrade me for a second time"

  • frigginlegend Friggin Legend (@frigginlegend) reported

    @bt_uk maybe take some advice from the @AppleSupport customer service who are brilliant and actually do their jobs and fix things!

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    So looks like there is a problem with @bt_uk system and they never (re-)activated my broadband. Will they figure out how to do something as basic as activating a service? She is speaking to another team because Connections was no help to her. @MarcAllera @HwatsonBT

  • BeckyPankhurst Becky Pankhurst (@BeckyPankhurst) reported

    @bt_uk you are doubling my bill if I’m happy do nothing to switch wait for over an hour to phone us to cancel!!!!

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @bt_uk I'm still on hold, your colleague is trying to find a solution but I feel her pain, no one seems to want to help her.

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @bt_uk Hey @MarcAllera , can you help me get my broadband back? 14 days and counting without service after an upgrade from Halo 2 to 3 was supposed to kick in. Your team won't tell me what is going on either! Terrible customer service so far!

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @bt_uk @MarcAllera Hey @HwatsonBT , it surely can't be a technological marvel to move from one product to another that is supposedly unbreakable! Upgrade from Halo 2 to 3 gave me a speed upgrade of -47mbps. Does it really take 14 days to fix this? (If they even bother calling me)

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    Here we go again. 4th time lucky for @bt_uk to fit broadband (a month after the first supposed attempt on March 3rd)? Not looking good so far. Their system has us down for a “self install” We need a hoist to attach a cable to our house! How ‘self-install’ is that? Due 1pm

  • hassledHstylist MissLeanne (@hassledHstylist) reported

    @bt_uk absolutely DISGUSTED with the cancellation fee I was just given. After being a customer of yours for nearly 20years and explaining the only reason why I’m HAVING to cancel…. Shocked doesn’t even cover it!! 🤬