BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 02/24/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gergledrydd geraint jones (@gergledrydd) reported

    @bt_uk open reach outside my house since this morning . No phone or internet. We weren’t informed at all. You really are **** at customer service. #crapcustomerservice

  • mrjackstanley Jack Stanley (@mrjackstanley) reported

    Hello @bt_uk, can you help please? I’ve got an urgent account issue caused by an error on your system and have been on hold with various departments for over 2 hours. Thank you 🙏🏼

  • michael231195 Michael Phillips (@michael231195) reported

    @bt_uk how long is the internet going to be down for in the SP5 area? It’s been over 24 hours so far and no contact or updates.

  • starlight7674 stella (@starlight7674) reported

    @bt_uk @samneeclogg And it funny how bt go on strike and my speed slows down im xancelling my direct debit until this stops im on halo 3 and should not be below 57mbps but im only getting 17mbps yet again it getting a joke

  • Cms186 Chris Schofield (@Cms186) reported

    @bt_uk Been without internet for 3 days in IP30 area and your chat service says it won't get fixed till 27th october? If this is the kind of "service" we get, might have to consider switching

  • jennyc14 Jenny Cockett (@jennyc14) reported

    @bt_uk so, when can I actually get through to speak to someone? Waited 30 mins this morning, had to hang up, and this evening I'm told to call back later as you're busy

  • mac0689 Craig (@mac0689) reported

    @bt_uk I received an offer for a £110 BT Digital Reward when I took out a new broadband contract with you but can't access it on my account. Its just a blank page when I click on the link. Can you help?

  • famelicose2 famelicose (@famelicose2) reported

    @bt_uk Hi - I chatted with your helpdesk on an issue on Oct 14th, and was assured that the issue was being raised as a high priority and would be fixed within the week. I was of course sceptical, and as it turns out, I was right to be... 1/2

  • lewis_wall lewis wall (@lewis_wall) reported

    @bt_uk £90 a month we pay and we can’t even get through to you on the phone or live chat with your terrible wifi box flashing orange for the last 2 hours

  • starlight7674 stella (@starlight7674) reported

    @bt_uk Can I ask why im having speed issues yet again