BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 02/23/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mintyfresher Hero (@mintyfresher) reported

    @bt_uk Hi Kevin, we have put in a number of complaints but nothing gets resolved. We are getting about 300-900kbps which is disgusting. Minimum should be 14mbps and when I talk to your service people they tell me that's what I'm getting and that I'm wrong yet I'm the one living with it!

  • CliffJonesGP Clifford Jones (@CliffJonesGP) reported

    Things you really could do without in a GP surgery... Our phone lines go down. We find out that our broadband line has been transferred to different provider/ reallocated! Thanks @bt_uk! 😠 hope it gets sorted soon. As if #primarycare isn't hard enough at the moment.

  • BluDen1 Dennis W (@BluDen1) reported

    Changing to @BTCare BT Full Fibre in the hope of getting better service. Planned to be here in a 5 hour window waiting for an Engineer. Already one hour past due time, no call from anyone and no awareness of whether it will get done today. Disappointing start

  • christesla 🏳️‍🌈Chris (@christesla) reported

    @bt_uk 900 down / 100 up

  • christesla 🏳️‍🌈Chris (@christesla) reported

    @bt_uk Yes actually. 1) when I signed up on Tuesday it had a £9.99 delivery fee. When I signed my friend up yesterday for the same plan it’s now free? How do I get the £10 discount? 2) did you notify your team of the issues using windows 11 & MS edge when ordering?

  • dolforganview gjc (@dolforganview) reported

    @btsport hi, is the site down to purchase the fight?

  • Leah_Warriss_ Leah Warriss (@Leah_Warriss_) reported

    I’m really disappointed with @bt_uk who are unable to provide any leeway with their cancellation fee for service personnel being posted overseas outside of their control. Poor customer service and discrimination to military personnel. Even after being with them for a years.

  • the_insolents Cossack_Fonseca (@the_insolents) reported

    @bt_uk to the person in BT who sees this; I imagine your employer cares about as much as you as an employee, as ‘he’ does me as a client. Your service is awful, your employer is awful and it never changes.

  • TheCryptoDon21 The Crypto Don (@TheCryptoDon21) reported

    @bt_uk Yes someone has come and stood the barriers back up. However I have been provided with no timescale as to when the issue will actually be fixed.

  • mark_lj mark littlejohn (@mark_lj) reported

    Neighbours internet went down for 2 weeks due to @bt_uk now ours is down and the helpful freephone number it gives out via the router just results in a recorded message from the 5th saying there are issues in Kensington. A real confidence booster that they’ll sort it before Xmas