BT (British Telecom)

BT (British Telecom) Outage Report in Earlston, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earlston, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earlston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earlston, The Scottish Borders, Scotland 01/18/2026 04:35

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Earlston, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

Loading map, please wait...
City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomGalashiels E-mail
United KingdomSelkirk E-mail
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Earlston, Scotland

Latest outage, problems and issue reports in Earlston and nearby locations:

  • The_Fleece1 The Fleece Bar & Kitchen (@The_Fleece1) reported from Selkirk, Scotland

    @BTBusiness we were promised that there would be no charge for BTsport until end of April. Today almost £500 came out by direct debit after being told not to cancel it, you would amend accordingly! No phone calls being accepted by you! Thanks for your support BT!

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stephengdavey Stephen Davey (@stephengdavey) reported

    @bt_uk Sorry - you've misunderstood here. The password is being sent in the post (hence snail mail). I don't really understand the need for it anyway (we simply don't need yet another password) but you've refused to help without it, so here we are.

  • pauldgale Paul G (@pauldgale) reported

    @btsport never in my life have I seen something so deliberately complicated as cancelling my BT Sport subscription. It is outrageous.

  • GLS28 Gemma Stokes (@GLS28) reported

    @bt_uk just spent an hour trying to get through. Understand you’re busy and was willing to wait. Got through and customer rep was helping but call dropped. Would have expected a call back given my contact details were in front of him. Please can someone get in touch?!

  • goodcheers1234 Sarah L Benstead 😈 (@goodcheers1234) reported

    @bt_uk No and you’ve had the audacity to overcharge me. How do I cancel my account sick of BT already

  • madcow19703 faye lawton (@madcow19703) reported

    @bt_uk 🚨🚨Urgent help needed please!!! 🚨🚨 We feel we need to update everybody as this has gone on far too long. We are still having issues with BT. They had convinced us to changing our contract to a new one and in the process of this they have decided to issue us a new phone number.

  • legacyoflolita The Duchess (@legacyoflolita) reported

    @bt_uk Hello, our hub is flashing purple and our landline phone has no dial tone, please help!

  • toilet101 Daniel Robin (@toilet101) reported

    @virginmedia your customer service agent today actually advised me to stay with @bt_uk and not to move to Virgin. He refused to take my complaint and hung up on me. I am going to leave reviews everywhere. I'd like a call back today please.

  • Kathrynwood7 Kathryn (@Kathrynwood7) reported

    @btbusinesscare Trying but struggling to log the fault to get engineer out as you have deleted our account information. Was confirmed in July at last fault report that it was your end and you would sort it out but obviously not done that as problems again!

  • DeludedDandy Deluded Dandy (@DeludedDandy) reported

    @mccallud @BTCare Google too see if the there is an issue in your area. Should show a live map

  • mccallud Dave Mc (@mccallud) reported

    Hi @BTCare can you help me asap my broadband and phone line been down for 1 hour by router constantly flashing pink can you help?