BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 11/29/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk I spoke to them last night. The welfare case was on my account that they closed. Hoping the lovely David at @OpenreachHelp can help now.

  • HasanDiwan2 Hasan Diwan (@HasanDiwan2) reported

    I swear @AmericanAir has the worst hold music on corporate Earth and make @bt_uk a model of efficiency by comparison

  • danny_hay73 Danny Hay (@danny_hay73) reported

    @bt_uk Yup, but no indication on when a stable service will be resumed….

  • AmberEngineer Amber V - Williamson (@AmberEngineer) reported

    @bt_uk Had. I 𝗵𝗮𝗱 problems last night when no one at BT is able to be contacted. This morning everything is working. It's almost as though you plan issues when you know your staff are away and 𝗰𝗮𝗻𝗻𝗼𝘁 be contacted. 🤔

  • AllForThe6_4 Tai 🖌 (@AllForThe6_4) reported

    @bt_uk why do the people connecting my Wifi keep leaving my house with no sign/contact? Wifi isn’t connected and it’s been over an hour since I’ve seen them? This was supposed to be done by 1 and I can’t just stay up for them? Wtf is going on?

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @bt_uk you are useless!!!! I’ve been left with no internet since last Wednesday while working from home! It’s a joke! Fix it ffs!

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk I have done Rita. Genuinely shocking service.

  • DrSDFitzgerald Shaun Fitzgerald (@DrSDFitzgerald) reported

    @bt_uk The progress is simple. There has been no work for the last week. The issue is outside our property. Other neighbours were connected but not us. I don’t need updates on progress because when there is progress it will be reinstated. Another failed promise of this morning.

  • DrSDFitzgerald Shaun Fitzgerald (@DrSDFitzgerald) reported

    @bt_uk Do you think the current service from @BTGroup provided to me is satisfactory? Is it within the expected quality and timeliness as per the company guideline? Yes or no?

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk Again, not good enough. Leaving a vulnerable elderly person (with a life line) without service for 2 weeks is not acceptable. A new BT account has been set up this evening and I know @OpenreachHelp ARE concerned and will act promptly. I shall be referring this to the ombudsman.