BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 01/18/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported

    Now over on @btsport the genius that is @RobbieSavage8 just said, and I quote, “ it’s ok going three at the back Glenn, as long as a midfielder, like indidi, drops back and makes it 433!” How does he manage to spout this ****?

  • lewismurton lewis (@lewismurton) reported

    @EnglandFootball @btsport this is the worst FA cup final in history tell them to shoot

  • Ojkeeble1985 Oliver Keeble (@Ojkeeble1985) reported

    Absolutely disgusting been paying @btsport as well as @SkySports for 6 months for a service can only use with one of them at a time. Both refusing to admit it’s wrong and even after having paid £200 to @bt_uk still being chased for final payment. Disgusting customer service!!

  • SteveFlatman2 Steve Flatman (@SteveFlatman2) reported

    @bt_uk Hi Kevin Never quite fully resolved with BT. The refund due was £13.84 and BT refunded £13.50 - no explanation? Also in looking into this unearthed other anomalies that need to be resolved. Finding a number to call to discuss account and charges being the first major challenge!

  • MylesJohndmyles John Myles (@MylesJohndmyles) reported

    @btsport Never has ‘Abide With Me’ sounded so arousing. There are signs that we are getting back to normal.

  • TrulyMarkCooper Told You So (@TrulyMarkCooper) reported

    @bt_uk Just a catalogue of errors all week. Now has no phone and is distraught. An utter farce. Please DM me to resolve

  • TheGr8Deej Daniel Johnson (@TheGr8Deej) reported

    @bt_uk @bt_uk I submitted an official complaint which you as a company closed and marked as "resolved" without even speaking to me!! How is this right? I have reopened the complaint but also sent to Ofcom now as this is not on! People need to stay away from BT!

  • Ponggo_uk Dean G (@Ponggo_uk) reported

    @bt_uk Don't waste your time with BT, it will be crap or they will con you, avoid and sign-up with another company

  • gabsNH Gabriele Hannen (@gabsNH) reported

    @bt_uk No this is what the FTTP team has shown not to be able to help with. And your 40min wait times and call backs that don’t say anything helpful or new are customer torture not service : (

  • BexyLee bexy lee (@BexyLee) reported

    @bt_uk Can someone help me arrange a return of old equipment I have been in circles on the website, would just like a returns label, bag or box to send old equipment Please