BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 01/05/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BlazeTheFox Blaze (@BlazeTheFox) reported

    @bt_uk Okay. but if we dont get any resolution here, i'm going to keep pestering you. 12 years of this now, and I'm finished sitting here dealing with your ****. year after year. I'm not going to let this go any more.

  • andydday Andy Day (@andydday) reported

    @bt_uk @WeAreOpenreach my fibre was supposed to be installed in 19th Oct. Just had a call to say 'I'm sorry, but we have no news'. Bizarre. Now you've sent a txt telling me you are going to call to see 'if there is anything you can help with'. Yes. what about installing my bband?

  • whoamidoyouknow Dave (@whoamidoyouknow) reported

    @bt_uk It’s been a week since I reported that my email was inaccessible. When are you going to fix it? Was promised calls back last week but no one bothered. 🙄

  • ActingLime Matt Knowles | ActingLime (@ActingLime) reported

    🚨ISP HELP🚨 With @bt_uk and we get 15mbps download speed, all well and good. HOWEVER, to stream successfully - a 2mbps upload speed is abysmal. Any help from anyone would be appreciated 😭

  • Nichol_5 Michael Nichol (@Nichol_5) reported

    @bt_uk are the biggest set of thieving bags of **** I’ve known!! Ended my contract in January and they’re still harassing me for money NOW! Wouldn’t recommend these bunch of scumbags to my worst enemy. Disgraceful

  • TheSmithwoman MrsSmith (@TheSmithwoman) reported

    @btbusinesscare why ask me to send you my details then not ring? So just like all the hoards of BT employees who said they would help them just don’t!! meanwhile I can’t work!!!!!!!

  • BlazeTheFox Blaze (@BlazeTheFox) reported

    @bt_uk I'm so sick and tired of this bullshit from you guys. I'm genuinely considering looking into legal action at this point because in 12 years with you guys we've never once had a stable connection. I'm beyond fed up with you

  • Rmincher Richard Mincher (@Rmincher) reported

    @bt_uk We pay for BT internet, is this not your product? Also, hilariously we’ve been trying to also purchase BT Sport but are unable to! Any chance you would like to help us purchase more from your brand?

  • schmurg Daniel Morgan (@schmurg) reported

    @bt_uk having major broadband issues working from home can't do anything but browse Web but need to be. Bale to take calls

  • mcgtek MC G-Tek (@mcgtek) reported

    @bt_uk How do you lot sleep at night? You expect me to pay nearly £600 because you say I'm breaking my contract. I told you to cancel the contract when I was still in my cooling off period! Your calls are recorded, so why don't you find the recording?