BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sukh Thind
(@SUKHTHIND) reported
@bt_uk @BTCare the proble has not been resolved. How can you ask for money to get out of contract, WHEN, BT are not supplying the product. Not sure how you will resolve unless you fix the Degraded Mast which is causing signal issues. Meaning, no signal to use the phone!
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JoeG_Trident Fitness
(@joegs) reported
@bt_uk @WeAreOpenreach I guess when you have monopoly and let engineers pick and choose jobs with no management or accountability treating customers like **** is just part and parcel of the whole shitshow
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ALittleLessPissedOff
(@Permanentlypis1) reported
And actually thinking about it, it's not that you don't care, it's that you really don't give a **** about disibility, there's a @bt_uk van parked/dumped in a disabled bay for 3 weeks now using someone else's badge, reported 2x causing issues for others and you've done sweet fa!
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illusive Man
(@illusiveSmoove) reported
@bt_uk It’s connected to the hub. The box is not responding to the remote. I have nothing but bad experience with your service. Every month
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Peter Huw Farmer
(@peterhuwfarmer) reported
@bt_uk @MeNyrbie Don’t do it! I switched from VM to BT and the service is appalling. Internet cut off daily over past month. Going back to VM as BT keep fobbing me off with long drawn out conversations that resolve nothing
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Jonny Wilson
(@JonnyMKUK) reported
@NOW Just a delay with @OpenreachHelp (BT) @bt_uk ironically as that’s who I’m with now so no reason for there to be a problem. NOW keep saying it’s openreach and I will be updated in 24 hours, this has now been over a week
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ALittleLessPissedOff
(@Permanentlypis1) reported
@bt_uk Hi it's @lambeth_council issue to sort out, they fail to police blue badges and being disabled myself it tends to annoy when local authorities ignore blue bladge abuse and misuse. Which is why I've reported it to them. But honestly thank you for responding I really appreciate it.
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Rudi
(@Rudi82596806) reported
@bt_uk Hi David. No problem is still the same. I need to click on 'credentials required' which then goes to the BT hotspot site. If I then click ' use network as it is' it will login. Thanks, Rudi
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emma adie
(@emmaadie) reported
@bt_uk How do you escalate complaints which are being dismissed even though issues aren't being resolved and engineers just don't show up? And if that isn't an option, how do I end my contract with you when you're aren't maintaining your side of the agreement?
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Bazzeroony
(@bazzeroony) reported
@diamcl18 @bt_uk Well here I am months on from the initial problem. It still doesn't work. I still have Word files on one machine that refuse to sync through the Cloud folder.#btcloud