BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 12/20/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattDen82519810 Matt Dennis (@MattDen82519810) reported

    @virginmedia @bt_uk when will full fibre be available in my area? Fed of having daily issues with our fibre provided by @virginmedia not a day goes by where we don’t have issues and then to top it off they want to charge us more for this privilege #cantwaittochange

  • sammy09sunshine Sam Nilsson (@sammy09sunshine) reported

    @bt_uk emailed #btvideobaby for urgent support a week ago and no reply. Can you give me a contact number please

  • rsalmonuk Rob Salmon (@rsalmonuk) reported

    Hello @BTCare we live in rural setting. Max wifi speed is c. 2.3mb. With 5 at home (3 home schooling & my wife runs classes on Zoom) the connection is really struggling. One online at a time. Is there anything we can do to get a 4g router to try and get one more online? Pls help!

  • GrittyBear Gritty Gaza 🇯🇲 🇹🇹 (@GrittyBear) reported

    @bt_uk Please can you help @Shinz27 His Internet Connection Is Crazy!!

  • GeneticallyMod5 Genetically Modified (@GeneticallyMod5) reported

    @omitbdf @BTCare Have had the same issue with BT last week and got the same response.

  • simonnewname Simon (@simonnewname) reported

    @bt_uk hi, reported a issue of low speed, I’m told my speeds are being monitored for 3 days, today being the 3rd day. But why is it, in the day like right now, my speed is 52mb, then at about 5pm it drops to 10mb.This is extremely frustrating as me and my son get glitchy gameplay

  • SBCunningham88 Sarah Cunningham (@SBCunningham88) reported

    @bt_uk kids can't do their school work because broadband has been down on and off all weekend and now today it's off again. Told on sat the problem would be fixed within 24 hours.

  • bizzilizzi10 bizzilizzi10@hotmail.com (@bizzilizzi10) reported

    @BTCare So 2 days before, I receive a text from openreach telling me that my installation will not be happening on Wed as promised - NO INTERNET SINCE 15 DEC as BT admitted they mucked up and now no end in sight. I find this unacceptable. HELP PLEASE CALL ME

  • bizzilizzi10 bizzilizzi10@hotmail.com (@bizzilizzi10) reported

    @bt_uk Now 2 days before I receive a text from openreach telling me that my installation will not be happening on 20th as promised - no internet since 15 Dec as BT mucked up and now no end in sight ...... BT this is unacceptable 🤯HELP PLEASE SOMEONE CALL ME!!!

  • SBCunningham88 Sarah Cunningham (@SBCunningham88) reported

    @bt_uk Yes I know. It is telling me the issue was fixed at 11.42pm last night. But I've restarted everything and it still isn't working!!!