BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Susie Graves
(@GravesSusie) reported
@bt_uk Constantly. Essentially there's no service with drop outs hourly. Make progress with one customer service rep or engineer, then the BT bot cancels what they try to do to help. It's so shoddy.
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CharlotteKathleen💫
(@ckbrrtt) reported
@bt_uk is there a way to speak to someone via chat? I need help.
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Phil Austen
(@Plip_A) reported
@btsport How do I cancel my subscription? I keep getting charged for the monthly pass but when I log into my account it just asks if I want to renew my subscription. I've also changed my payment method on there and it's still being taken from my old payment method.
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Ben Woods
(@benrwoods) reported
@bt_uk That’s great but it really doesn’t give any detail! Hoping you would be able to share the light on the major outage!
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mark mansfield
(@dago1st) reported
@bt_uk hi I up graded my TV package and ordered a mini box, the new TV box has arrived but no mini box and the mini box is not showing on my order can you help please as tried phoning on hold for over 20mins & can't find an email address why do may it so hard to contact you?
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A P Sharpe
(@APSharpe1) reported
Hi @bt_uk - is there an email or online form link to raise a complaint? I have been on hold waiting your CS team to answer for more than 3 hours this week and no other way of contacting you except by post according to your website
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Andy Hunstone
(@andrewhunstone9) reported
@bt_uk Bt you really are slow at replying to people, why can't existing bt customers get this offer off 3 months free broadband. If i log into my offers this offer is not listed on there so why only new customers???
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Susie Graves
(@GravesSusie) reported
@bt_uk Feel like it's time to leave BT after being a customer for over 20 years. We pay a lot of money for a terrible service and I spend too much time calling and trying to get the problem fixed - with no resolution.
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Matthew Kempster
(@Kempster31) reported
@bt_uk I called the team, not very helpful, they can't move the date, shocking when it was BT's fault it was later, talk about customer service or should I say lack of it
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Jamie Newall
(@Newalljamie) reported
@bt_uk And this morning a promised, scheduled phone call to talk through all the appointment problems simply didn't happen.