BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan 🐻🐑
(@dan161285) reported
@bt_uk internet is down S20 6TA? Can you assist
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Shell Morton
(@shellmorton1) reported
@bt_uk I've had a text to say all fixed. I have the line back but still no b'band. Did a restart of hub but it's just flashing pink. Help please! Cant stand not having TV for much longer. Cant connect Alexa or TV box to mini hub. A week without is more than enough. Help! #bt
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Matt Neal
(@MattNealRacing) reported
@bt_uk please help me, I’ve stuck with you forever but my home broadband is shocking. I’ll contribute but pleeeeease help!🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽😩😩😩😩
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Seánie 🥊
(@seaghanMK2) reported
@bt_uk No all ok. Speed 150. Recent letter saying that our phone service will soon be switching to the back of the hub, was worried it might not work. It hasn’t helped by an idiot openreach engineer outside telling us we are not on full fibre when our contract clearly says we are.
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CharlietheShepherd
(@sheepiefarm) reported
@Harrywhoz1 @bt_uk Have reported it as a scam on their website. Normally I would have been wary - must have my stupid head on today 🤪
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Ali Maxwell
(@alimaxwell_ali) reported
@bt_uk Have been trying to get fibre broadband installed for 3 months without success. Bt can’t even give me a date for installation- asked to be put through to escalations team but the person there would not speak directly to me - shambolic service
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Gavin Tulloch
(@gavintulloch) reported
@GradySNP Hi Patrick, I am having an urgent issue with @bt_uk who are refusing to let me speak to cancellation team until *after* my cooling off period has ended. As a result, I’m v anxious about getting a huge cancellation fee. Have emailed details and grateful of any support.
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Tony Goodger
(@Carer26) reported
been waiting for ages for #BT / @bt_uk to email me a 4 digit code. Come on guys DO IT NOW you'll feel so much better for doing some customer care!
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Novak Endo
(@NovakEndo) reported
@bt_uk your website is awful, please provide me with a direct link to the Return Equipment Request page because I've tried navigating your website for 30 mins now and can't find it. Absolute joke of a site.
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Alan Goodman
(@YesCompSols) reported
So I called into @vmbusiness @virginmedia apparently there's 5 'P4' faults affecting the services, estimated time to resolution is 5 DAYS. @btbusinesscare how long does it take to provision fibre on an existing business line with no left in jumper?