BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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(@xrxvxb__) reported
@bt_uk hi there’s no internet in the barkingside area - when will you fix it????
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Vicky Michaels
(@VickyMichaels9) reported
@bt_uk disgraceful. I have just learnt that the landline service is not going to be fixed for my Mums phone until 14th April. I was told on 2nd April it would be 48 hours. She is vulnerable (75 years old and with dementia), doesn’t use a mobile, never has.
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alickie
(@alickie66) reported
@Danjay114 @bt_uk I'm an existing BT customer over decades. Ordered fibre upgrade 23 Jan. Told then typically 5 days for installation/ certainly within month. All this time later, weeks of frustrations,wasted time waiting in for workers that don't turn up, made to feel like a liar by their 1/2
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Simon Kirby
(@simonkirby86) reported
@bt_uk disappointed but not at all surprised with your customer service about a mobile issue that was all of your making. Couldn’t be bothered to deal with me so you hung up. I’d be angry but it’s not the first time (and knowing BT, it won’t be the last)
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Jonny RT
(@Jonnyraythrash) reported
Why have @btsportfootball just stopped showing the stream of the Copa Del Rey semi-final? Piss poor to pull it during extra time with no explanation @btsport
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CountDuckula
(@FriedMarsBar) reported
@virginmedia @bt_uk can you help me out? Virgin have charged me a late payment fee, their fault and also won't let me access their 'social tariff' as I receive legacy benefits...sick of them.
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Darren Kearns
(@DarrenK43538918) reported
@virginmedia Awful I'm leaving for @bt_uk
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alickie
(@alickie66) reported
@hex @bt_uk Whatever you do NEVER choose BT
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Dan
(@Danjay114) reported
@alickie66 @bt_uk My brothers got it an never had any problems! I just need any type of fibre! my pals are getting 3 latency in call of duty online I’m sitting on 40ping with virgin, constant disconnects
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Caw04
(@caw04) reported
@bt_uk We are gonna try phoning tomorrow to try and figure out why we pay over 100 a month for rubbish speeds when in 2018 we was paying less for a better service from yourselves. I think you have been rinsing us dry for no reason. Ofcom might have to have a look.