BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 12/01/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClairaHermet Claira Hermet (@ClairaHermet) reported

    @bt_uk I have can’t get my broadband to work. I tried to call and I get told it’s a text service to fault fix. The text services requires my phone number. I don’t have a phone number. I have not been informed by BT that I have one. So what now?

  • Bearbrazil1 Bearbrazil (@Bearbrazil1) reported

    @bt_uk @bt_uk be away from the place never more and for now one i will make a huge canpain against bt !!! so desapoint the way they treat people !!!

  • vonisred von von (@vonisred) reported

    @bt_uk All other websites of competitors show all packages just not yourselves so it looks like something is broken your end as other houses in my postcode also only show broadband and no fibre options

  • ColinKeenan86 Colin Keenan (@ColinKeenan86) reported

    @OmbudServices I am submitting a complaint against @BTBusiness @btbusinesscare - should this be done against BT or BT Enterprise in your system? There is no standalone option for BT Business. Thank you.

  • NeetaTailor Neeta (@NeetaTailor) reported

    @bt_uk Thank you. For some reason the hub won’t accept the Wireless Password. I had this same issue earlier today. What can I do about this?

  • Chaloner8 Gordon Chaloner (@Chaloner8) reported

    @bt_uk Awesome they said my service is so bad I should switch to @EE so I’ll be doing that

  • tweetymike Mike Stead (@tweetymike) reported

    Right now I’m beyond caring. @bt_uk have about £1,500 of my money, having overpaid on a 35MB package that has *never* met their guaranteed minimum speed (22MB, actual speed 17). I’m guessing if I leave now I’ll never see that money back. Sigh.

  • Macca636 John McMahon (@Macca636) reported

    @bt_uk hi, I’ve had a text stating my super fast Wi-Fi should be up and running. 24 hrs later I still can’t get connection. Is there problems in Basingstoke? BT hotspot is also slow/ unconnecting with my phone.

  • NeetaTailor Neeta (@NeetaTailor) reported

    @bt_uk My broadband has been unstable and totally unusable for the last 2 days. I have waited over an hour for an ‘ADVISOR’. When should I expect some assistance??

  • luaptterb luaptterb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@luaptterb) reported

    @bt_uk Thanks, that proves my point. If there is a power outage or your broadband fails, you’ll be unable to make calls using Digital Voice, including calls to 999. If you do not have a mobile or alternative means to call 999 please contact us on 0800 800 150. How?