BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 02/05/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hanx896 Ross (@Hanx896) reported

    @bt_uk It said this will cause charges your network. I hope this is safe to text to

  • wayne99896222 wayne (@wayne99896222) reported

    @bt_uk Hi @bt_uk. Into my 3rd day with no internet and still no contact from yourselfs even after reporting the problem to a customer adviser.

  • EmilyKH_ Emily Goodyear (@EmilyKH_) reported

    @bt_uk My family’s phone lines are down. They’re vulnerable (both over 80) and have no other way to make calls (i.e. for an ambulance). We can’t get through on the phones to BT as the line keeps saying their number is invalid. What do we do?

  • mjspillan Mortimer Spillane (@mjspillan) reported

    @bt_uk I’m having problems. No service at all

  • leshed Lesley Hedges (@leshed) reported

    @bt_uk As no-one else( including your CEO's office)can seem to help, I have no faith that you can either. I will just try and make people aware of the bad service given by @bt_uk

  • PhilTigg Phil Tigg (@PhilTigg) reported

    @bt_uk I don't want you to help with offers. I wanted to tell you a phone appointment has been missed, which was to follow up on some pretty shoddy customer service in the first place.

  • PhilTigg Phil Tigg (@PhilTigg) reported

    @bt_uk One of your colleagues already replied and we've shared DMs. The point was there was an appointment to call and no one did. Customer service satisfaction is very low at the moment.

  • discovermoge JF (@discovermoge) reported

    @bt_uk You will be glad to know that at 5pm yesterday my phone line and WiFi dropped! So much for sharing the New Years online with friends and family! Futhermore Your service is shocking and a 7 day fix is not good enough!!!

  • md_ren Michael Renton (@md_ren) reported

    @bt_uk you text me and said everything is working. It isn’t. Purple flashing STILL. Fault raised. Complaint updated. Please I’m begging you just give me broadband! Actually on the verge of a breakdown! I need it to work! No happy new year here!

  • Imadethisforas2 Hmmm yes (@Imadethisforas2) reported

    @bt_uk No, just extremely bad connection, sometimes it is okay and sometimes it just doesn’t work like intended.