BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rutszy
(@Rutszywys) reported
@bt_uk @standardzy Yeah stfu bt worst internet out there
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Karl Weir
(@sfmkrw) reported
@bt_uk been on phone 30 mins with 3 different departments trying to find out if they are still attending my appointment they made 2 weeks ago and no one can tell me. This was meant to be a upgrade. Wish I hadn’t of bothered !! Bad service !
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Mathew David Clough ㅂㄹㅁ
(@Matt_Clough) reported
@btsport is there a way to cancel@my brain sport online?
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Rob Debenham
(@RobDebenham) reported
@bt_uk can you please help? I had a new fibre connection fitted today and my BT Box is now no longer connecting with the internet? The rest of the house is just NOT your YouView box?
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Henry Evans
(@HenryEvans16) reported
@Ofcom @WhichUK @bt_uk am I right in saying Ofcom don't deal with complaints about repeated failings with poor broadband service? who is the independent regulator then for these complaints?
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Tony
(@Tonysmini) reported
@GabyRoslin @BTCare What’s the issue? It may be something we can help with?
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Lesmo49
(@Crumblepop) reported
@bt_uk Yes I did with absolutely no thanks to BT - you’re the first person to have responded. Pretty poor service but thanks for your query.
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Ben Edge
(@bnedge) reported
@bt_uk having issues with my broadband that this affecting my ability to work from home and was just connected to the rudest customer support adviser I've ever dealt with and my issue and query remains unresolved.
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l o i s
(@lolb1991) reported
Having a nightmare working from home because our @virginmedia WIFI is so bad. Looks like I’ll be giving @bt_uk a call.