BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs B💙
(@MrsB6574) reported
@bt_uk can you ever get bills right ?? Every month since I've been with you and I do mean every month my bill has been wrong !! Seriously looking into leaving the service! This is beyond a joke !
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South Devon Players Theatre & Film Company
(@sdevonplayers) reported
@bt_uk There is an engineer from you booked, but in the meantime the outage is still causing huge problems as a theatre group (@sdevonplayers) and me unable to connect with my agent with work videos and meetings (freelance actor @brixhamlaura )
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Georgia Cambridge 💙💛
(@Georgiagiraffe) reported
@bt_uk We have still not heard anything from @BT. Disgusting customer service. I’ll never recommend them to anyone
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Dan Wavell
(@danwavell) reported
Hey @bt_uk my Dad seems to have a problem with his landline, so I gave him the number 0800 800 150 to call from his mobile. Apparently this just cuts out and tells him to text the problem. He doesn’t text, how can he speak to you?
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Anonymous Bloke
(@Watforddogs) reported
Well @bt_uk i wonder if you really give a toss about customers - you fail to deliver a simple house move on time, with no service, then after a vulnerable person moves in and you make a firm commitment to a time to come and fix it - just change the arrangement at the last minute
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Fold_space
(@fold_space) reported
@bt_uk Really really really unhappy with bt....really really awful service
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nicola loppas
(@loppas6972) reported
@bt_uk shocking service no response from customer services and fault on landline for almost 1 month and broadband still working on fault
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Luke Murray
(@lukemur12335124) reported
@btsport can anyone help as my login doesn't work and I have tried to contact you about 12 times?
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Lewis
(@lewis67367499) reported
@Josephclay33 @bt_uk In worthing right now the telephone exchange has had a bad outage covering all broadband services. Don’t know if you are affected by this?
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Lo
(@LoDunn_) reported
@bt_uk my box is stuck on maintenance mode. Can someone help?