BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anna
(@Pufftails) reported
The earliest they can get any phone service to him is Tuesday. @bt_uk were meant to call us back this morning to let us know more details… nothing! We order his grocery shopping for him over the phone on a Monday, how are we going to do that today? @BTGroup 5/6
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Anna
(@Pufftails) reported
@bt_uk are saying HE placed an online order for a change in service, he didn’t. He is now scared of falling because he has no active emergency care button and no phone contact to family. @BTGroup 3/6
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Jim Choi
(@oldchina37) reported
@bt_uk no wonder there's no loyalty renewal due all you offer is price increase on home broadband. Yet comparison sites new customers much lower prices higher speeds. Guess I be leaving. #customer retention
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Jack McAndrews
(@JackMcA_) reported
Never known a worse customer service department than @bt_uk. Cancelled their order error on 5 occasions, which they refuse to cancel, costing us an extra £35 a month. Also endless promises of refunds and crediting of account. Avoid at all costs people 🤠💩
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Abdul Gafur
(@AbdulKgafur) reported
@bt_uk online payment system down? Doesn't allow me to make a payment
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Nina Bass
(@NinaBass2) reported
Usual rubbish customer service from @bt_uk Been locked out of my account online so forced to call. Been holding for 20 mins now. All I want to do is get rid of BT Sport that I pay £20.90 a month for and never watch.
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Anna
(@Pufftails) reported
So still no response from @bt_uk a 92 year old still without a phone and no way of us to contact him by phone. Being fobbed off by lower level customer services. Seriously pissed off. @BTGroup
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Jay King
(@jayking36) reported
@liamgallagher Cancel your @btsport as well Liam . You never get the full season out of that
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BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO
(@BlueDino38) reported
@bt_uk Hi, what's going on with your broadband service in the OX28 postcode? Service drops every 5 mins. Started last night after midnight, that's quite common & I assume it's maintenance. But it's still happening now. And yes I've done all the usual things, it's not my router.
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John
(@_hammerbear) reported
@bt_uk broadband down in London E6!