BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 12/10/2025 18:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk hi , we have been without phones and internet since the storms. It’s pretty poor to be honest. Can you advise please.

  • kirstymslack Kirsty Slack (@kirstymslack) reported

    @bt_uk we have been sent a EE mini hub to use until our broadband is installed. Mini hub isn't working & multiple calls to tech support later, still not sorted. Please can you suggest how best we get this fixed? Thanks

  • MontgomerySteve Steve Montgomery ♿️🏈 (@MontgomerySteve) reported

    @bt_uk I reported the first incident and heard nothing back so what is the point

  • dickie034 Richard (@dickie034) reported

    @bt_uk No change. Your poor service continues to frustrate.

  • marysnomug Mary Shaw (@marysnomug) reported

    @bt_uk It’s not and never about a complaint or comp it’s letting down over 30 guys when I can’t work from home & a son whose unable to play online when we moved to you because you stated we would always be connected

  • KendoXan Kendo Alex (@KendoXan) reported

    @bt_uk After a week of attempting to "renew" a long standing service contact (7 days, 8+ hours on the phone and 3 attempts) you tell me it's all sorted. Yesterdays email "We've disconnected all your services". I now have to renew my account again and accept 3+ days of no service!

  • suzie_sueg Suzanne Goldsmith (@suzie_sueg) reported

    @bt_uk Husband currently on phone to BT again. Awaiting customer service advisor who is attempting to resolve. Again.

  • loveburpees gavin (@loveburpees) reported from Dordon, England

    @bt_uk have let me down with Internet. Maybe time to look elsewhere

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported

    @bt_uk is there a way to cancel my BT TV service online ? I'm out of contract and can't see how to remove it on the app

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk Nope don’t think so. Walking down the Lane I can see a connection box open with wires showing .