BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 01/26/2026 09:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shinnentai Andrew Park (@Shinnentai) reported

    @bt_uk Your login page: "Sorry we're having problems with Email". Zero acknowledgement of this on your Twitter. Use social media to inform your customers, not as a cover-up exercise. How not to PR.

  • Jackie58304072 Jackie (@Jackie58304072) reported

    @bt_uk Can not sign in evidently we don't exist ( only been with you over 20yrs)

  • AnnaSaysThat Anna Burton (@AnnaSaysThat) reported

    @bt_uk @mpezet @bt_uk How about putting this info on Twitter as your pinned tweet or even just sending a general tweet out acknowledging this? It would save us all individually from contacting you. Also some updates so we don't have to keep retrying to get in whilst it's still down. 😑

  • AnnaSaysThat Anna Burton (@AnnaSaysThat) reported

    @bt_uk @bt_uk Can you please put updates on your Twitter account and as a pinned tweet to save me constantly trying and failing to access my emails whilst your email service is down?

  • yunggrebo 𝔜𝔲𝔫𝔤 𝔊𝔯𝔢𝔟𝔬 𖤐 (@yunggrebo) reported

    @bt_uk I’ve not been contacted about the 12th or today so will they really? I expect something tomorrow or I’ll just cancel the order and go with Virgin

  • SandyMidd Sandy (@SandyMidd) reported

    Would you believe it, the one time I really need to get into my BT email, its down this morning. Come on @bt_uk what is going on?

  • jonnyellis74 Jonathan Ellis (@jonnyellis74) reported

    @bt_uk I can’t log in to My BT on the app or website. Is there a known problem?

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported

    @bt_uk are you having problems with your website and app? Says I’m not a registered customer, been one for over 15 years!

  • essexwriter Lauren John (@essexwriter) reported

    @bt_uk Thank you for the update. I just need to be able to send some work on my laptop I can't access on mobile, so hopefully not too long. Thanks for updating/customer care.

  • CUnarmed Callum "CUnarmed" "The Weasel" 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CUnarmed) reported

    Literally cant play a game of Warzone without a guaranteed 80+ Ping lobby. Cant play fifa without a laggy game. Literally had 7 Engineers out already and all @bt_uk say is we will ensure that our engineer will fix the problem. ******* so sick of it.