BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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North & South Arden TMO
(@NthSthArdenTMO) reported
@btbusinesscare We already have a live complaint but that is not helping. It is a series of linked issues which mean we barely have aphone line (ISDN) and are still waiting since November for the cloud voice system. Next stop Ofcom?
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James Gittings
(@JamesGittings) reported
Absolutely appalling service from @WeAreOpenreach and totally disjointed with @bt_uk. My parents who, like many of us, are working from from home because of the pandemic, have been without internet for 13 days, because engineers on four occassions have simply not arrived...
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JackEsposito
(@JackEsp92) reported
@BTCare @bt_uk I am so DISSAPOINTED, I am a new customer and my order is delayed, I am trying to contact you but no one is answering either online or by phone. Is this how you treat a new customer??? I am thinking of canceling the order already...
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Tim Evans
(@tim_evans) reported
Was literally about to sign up with @bt_uk as a new business customer...but then I tried asking them a simple question on their web chat...worst customer service ever. Now looking elsewhere.
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imperial LTD
(@ltd_imperial) reported
@bt_uk Dear Management my fibre home 🏠 installation was attempted before the appointment date, due to security reasons they was denied access, my complaint was resolved by Lisa from Dundee office brilliant customer service 👍 highly recommend Bt products & services @BTGroup
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Frankie Campbell
(@Frankie_FAC) reported
@ScotlandNT @jmcginn7 @bt_uk Eh? Took his goals well but overall play was very poor.
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Robert Timbre
(@RobTimbre) reported
@bt_uk #BEWARE We’ve just have a very dubious caller suggesting we should press 1,talk to an executive, because there has been suspicious activity on our broadband so they will be closing it down.The number that called was 01054680835. #BT please investigate and prosecute.Thanks
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David Tutin
(@David_Tutin) reported
@bt_uk hi - we had a fibre broadband upgrade booked for yesterday. The engineer didn't arrive. Can you help please?
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ianduncs79
(@ianduncs79) reported
@bt_uk so we were supposed to have an engineer visit to set up our halo 3+ between 8-10am. At 11.40 used the live chat, they say they can’t help, ring bt, 1hr 16mins later I finally got through to qube gb who apparently contract to bt who then said he doesn’t have my job, ring bt
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Dan Manley
(@DanManley2501) reported
@bt_uk I've got a mini-hub coming to tide us over which seemed to be the only solution to get me some sort of connectivity. Pretty disappointing to lose my broadband and TV services for at least a week for absolutely no reason.