BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 03/18/2026 15:45

March 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • skipster1975 skipster (@skipster1975) reported

    @bt_uk once again I am underwhelmed by the level of service when dealing with a fault..

  • emsymac21 Emma McLean (@emsymac21) reported

    @bt_uk is taking 5 days for you to fix a fault BTs standard practice? I only renewed with you 2 months & it’s honestly a joke 🥴🥴

  • HollyPearce1982 Holly Pearce (@HollyPearce1982) reported

    @bt_uk We’re a small family business trying to keep our team in work and a roof over our children’s heads and we’re having awful customer service from @BT. We’ve been without phone / broadband for nearly a month, we’re losing work and money, no one @bt_uk seems to be able to help.

  • mhack101 McNeil (@mhack101) reported

    @TheRunningManZ @OpenreachHelp @bt_uk Truly the engineer should have checked everything first before leaving you. That is the standard service by all ISP sub-con engineers. Why this was not done, is the biggest question.

  • RaamaelM Raamael Arif Mahmood (@RaamaelM) reported

    Really frustrated with @bt_uk service. No broadband internet for last 14 days and being consistently told its 1 more day. They are saying 7 more days atleast. They said we have sent you a Halo device but no tracking. One agent says its coming while other says not sent yet? Tragic

  • Clare33828218 Clare (@Clare33828218) reported

    @bt_uk I’m unable to make mobile phone calls? It just keeps saying call failed. I’ve restarted my phone but it didn’t help. My husband has the same problem.

  • djrickyk DJ Ricky K (@djrickyk) reported

    Hi guys my internet isn’t working again. Please advise. @BTCare @MarcAllera @BBCWatchdog You may be keen to see my email chain on this one… PLEASE HELP as BT don’t care

  • veggiesosage Veggiesosage (@veggiesosage) reported

    Thanks @bt_uk for shutting down the internet without any warning and saying it's not going to be fixed for 6 hours, that's just fine 🤪

  • Matt_Vare Matt Vare (@Matt_Vare) reported

    @WorkTheSpace @bt_uk This debacle is me never ever entertaining BT as a provider 😬

  • RaamaelM Raamael Arif Mahmood (@RaamaelM) reported

    @bt_uk I have called your customer service atleast 20 times and have had different answers. I have sent the DM too.