BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kels
(@kellynelsonuk) reported
@bt_uk It's the My BT app he's trying to login
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Neil Withington
(@Willowsacorns) reported
@EnglandHockey @btsport 7 meaningful “LIVE” updates in the first half alone for the men. Someone’s going to be in trouble I reckon. Still woefully inadequate though.
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Chris Holman
(@CHolman7) reported
@bt_uk Can you please fix my broadband already? I've had flashing purple lights on my hub for 11 days! Other people in Southsea have the same problem.
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Andrew Ormerod
(@AndyOrmy) reported
@bt_uk 3 hours and 35 mins as a business customer on hold and callbacks. Terrible service and not what I would expect from #BT
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Tom Hill
(@TomVHill) reported
@bt_uk Please can you give me a number that goes directly to a human who can help with faulty broadband. Have been without Internet and spent hours being sent in circles by bots and chats.
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Nimal Patel
(@nimal_patel) reported
@AndyOrmy @bt_uk I had issues with them at the start, but was soon rectified and compensation given. Annoyed they’ve put the prices up though!
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Nik Halton
(@nikhalton) reported
@NathanL68388590 @btsportfootball @btsport aah, sorry. Busy day and always seem to assume the worst of twitter responses. Good shout, my bad!
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Amanda
(@amandajhart) reported
@bt_uk hi, are there broadband problems right now in HP11? My business line has been down for a hour.
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Tsaamb
(@sue_gherkins) reported
@bt_uk Had a guy at my door today claiming to be an agent for BT and Money Expert. Your scam team weren’t convinced he was legit but said they’d get back to me in an hour before the guy came back, but never did. I turned him away but want to know if I just denied a good deal.