BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 03/26/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Megansmum megansmum (@Megansmum) reported

    @bt_uk I have an engineer appointment today for between 8am and 1pm. It’s 1:45pm and no one has appeared yet which is very frustrating, added to which it’s impossible for me to get through on the phone to check. Can you help?

  • Krimnal The Pride of Utopia (@Krimnal) reported

    @bt_uk So last night I report an issue with my broadband speed, today I lose all connectivity and tonight the fault update is the removal of my right to exit without penalty because you can’t monitor from me… do you see my issue? Unacceptably poor.

  • Samjramsay Sam Ramsay (@Samjramsay) reported

    @BTCare hi could you tell me if there’s a broadband problem in Cheltenham at the moment. Have no WiFi

  • LynnFox20904753 Lynn Fox (@LynnFox20904753) reported

    @bt_uk Well, let’s watch this space - I don’t want to be rude & I thank you but I fear I’m still going to be in the same place in the next week ……. I would like to be able to speak to @openreach personally to know exactly “what the problem is Lisa”

  • jamclarkey James (@jamclarkey) reported

    @MattJacobs68 @bt_uk @MoneyTelegraph Yes support should of just said to plug current phone into back of the smart hub 2. Btw have your parents tried that? An openreach engineer isn't likely to be called out for this as they'd just unplug from wall to back of smart hub 2. This is now more IT support that is needed.

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk any chance you can fix my faulty phone line ? Is it down to COVID or the storms or just poor service? Been 6 months now ….#worstservice

  • chrscnvry chrscnvry⏱ (@chrscnvry) reported

    @bt_uk is the my BT app down? I can’t log in?

  • WillDriver93 Will Driver 🏳️‍🌈 (@WillDriver93) reported

    @bt_uk hi team, do you send customer satisfaction surveys from - 07800 003951? Tried responding after a call but have had no response and worried its a very elaborate scam (note I got the 150 from app so that part seems legit) ...

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk No fix no calls no hope @bt you should be ashamed

  • MrPeterJThomas Peter J. Thomas (@MrPeterJThomas) reported

    @bt_uk Have sent dm. Service checker says no issues reported but there are issues