BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sol
(@Moirai2020) reported
@bt_uk Complaint VOL013-612582541921: 2 mths since I ordered broadband & you still can’t confirm when it will be fitted, despite needing it for work.String of delayed engineer visits,escalated to exec complaints & now Gemma Nicholls isn’t even responding. Is anyone there competent?
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Rob
(@milburn138) reported
******* Savage how is the guy employed as a commentator, I thought Tyler and Neville were bad but he's different level altogether #UCL #btsport
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sjg
(@percytheduck) reported
@bt_uk Another official complaint re the old overhead copper wire FAKE fibre sub standard broadband service in this area, it’s a terrible service for WFH NOT ACCEPTABLE been awful again today just USELESS #diguptheroad !!!!!! Enter into 2021 !!!!!!!
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EilidhS
(@EilidhS) reported
@bt_uk Part 3: Is it legal to cut a customer off with no warning? She might not have had a mobile, or know how to use it. Each time she called, she was passed to Billing, then to Sales, then asked about all the details of the previous package which was all ON_LINE AND INACCESSIBLE!...
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Jonny Symonds
(@JonnySymonds) reported
@bt_uk I’ve spoken to your call centre, most days. They seem unable to find out what is going on, apart from “leaving notes for the engineers”. As I said, this was raised (and accepted) as a welfare case, it’s an obvious problem, it just needs OpenReach to get on with it!
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sjg
(@percytheduck) reported
@bt_uk absolutely sick and tired of complaining about the service of the old copper overhead wire FAKE fibre BT it’s not fit for purpose WFH today YET AGAIN SHOCKING it’s 2021 COME AND DIG UP THE ROAD I’ll send AC & Postcode and complain AGAIN waste of time
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K
(@wackojacko2506) reported
@btsportfootball The ucl highlights show is terrible. No reference to who is playing (unless you have mastermind knowledge of club badges) and no information as to who scored and when! Give it back to sky or itv. #btsport #UCLTONIGHT
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Tom Head
(@thomasjhead) reported
@btsport you have single-handedly destroyed the UCL for millions of kids and adults alike by charging extortionate amounts for the privilege. We’ve all accepted Sky as the premium broadcaster-we will never accept you, especially given that your entire set up is Z-list. F you.
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Anne Renshaw
(@Annelovestoswim) reported
@bt_uk can someone please help? My mum has had no landline for a week and relies on it for her home panic alarm system. It was supposed to be fixed by last night and we’ve had no updates and she can’t get through to the helpline.
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Sol
(@Moirai2020) reported
@bt_uk @techradar Complaint VOL013-612582541921: 2 mths since I ordered broadband & you still can’t confirm when it will be fitted, despite needing it for work.String of delayed engineer visits,escalated to exec complaints & now Gemma Nicholls isn’t even responding. Is anyone there competent?