BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 02/19/2026 13:20

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Serenaf66 Serena FitzGerald 💙 (@Serenaf66) reported

    @cookyh @bt_uk @MartinHowitt This is really, really poor Cooks and Martin.

  • day_one_noob 🅜🅘🅚🅔🇬🇧 (@day_one_noob) reported

    @nigel_callaghan @bt_uk @TimesRadio Just because you’ve submitted, don’t drag us all down

  • ThisisSianOwen Sian Owen (@ThisisSianOwen) reported

    12 days of no internet service from @bt_uk £30 compensation offered and “we will try and get you up and running soon” 2 engineer visits and still no one knows if it’s an internal or external fault! Think it’s time I leave @bt_uk

  • GadgetsBoy Tomi (@GadgetsBoy) reported

    @bt_uk hi I keep getting ID001 error trying to login to bt sport app. Can you help? @EE

  • jimbocrofts James Crofts (@jimbocrofts) reported

    @StopFundingHate @bt_uk if you stand up to these bullies and advertise on GB News you will gain me as a customer. 👍

  • JohnLBergqvist John Bergqvist (@JohnLBergqvist) reported

    Hi @bt_uk& @OpenreachHelp. Why is it taking several weeks to activate on my elderly mother's landline at her new home? She's totally cut off. We've raised 2 "Offline support" requests with Openreach, told they'd get in touch within 24 hours, yet we've heard nothing. Can you help?

  • Trickya25 Richard Adams (@Trickya25) reported

    Static arsenal. **** right off @btsport try watching what you broadcast.

  • 00dodge steve rogers (@00dodge) reported

    @martinkeown5 needs to **** off to arsenal tv @btsport

  • GadgetsBoy Tomi (@GadgetsBoy) reported

    @bt_uk @EE The link doesn’t work and I’ve been in touch with them but have no success with it. I can login on my bt webpage but the app won’t let me login. EE sent me a reactivation link twice and still having same issue

  • Dozibugger Nick at Toofatlardies (@Dozibugger) reported

    I have just been watching the Aussie #BigBashFinal on @btsport and am now completely obsessed with ****** dysfunction after having it thrust down my throat in every ad break. And if you can’t find a joke somewhere in that lot then I give in.