BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported 14 minutes ago from Garvald, Scotland

  @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported 19 minutes ago from Garvald, Scotland

  @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported 23 minutes ago from Garvald, Scotland

  @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

• 
  Mark Johnston (@MarkJohnston71) reported 24 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

• 
  Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported 31 minutes ago from Cockburnspath, Scotland

  @bt_uk @BTGroup BT home move service is appalling, well and truly let down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Graham (ロブ グレハム) (@draggingmeunder) reported 5 minutes ago

  @kierant @bt_uk Indeed, upload speeds are particularly bad. Home internet speeds are based on the idea of downloads, and so bandwidth is split accordingly, not seen any mention of changes to accommodate for people working from home etc these days.

• 
  Fiona Kelly (@fizzlekelly) reported 6 minutes ago

  @bt_uk The service is continually dropping. Every day. SE London. We are paying for fiber. There is no point. I will be switching provider.

• 
  Steve B (@StephenJohnBarn) reported 6 minutes ago

  @bt_uk @WeAreOpenreach Yet another day of my two kids (one almost in tears) and partner struggling with home schooling and work due to slow internet. But neither BT or Openreach will tell me why we can't have fibre while all other houses in my area can? Nor when will we get it?

• 
  Rob K (@RobK41777792) reported 7 minutes ago

  @bt_uk Hey Claire, thanks for getting back to me. Yeah the hub was flashing orange, its blue now but the speed is so slow I can't send emails, log into google drive or even view my calendar. Yeah I went on that link but i dont think I have a phone number haha! Mybe I do, but no landline

• 
  Daniel Clarke (@DubStepDan88) reported 13 minutes ago

  @bt_uk Happy 3 week anniversary, that's 3 weeks I have been waiting for you to install my Internet, 2 cancelled engineer appointments, 2 promised callbacks that never happened and one incredibly annoyed customer. If someone doesn't come today I'm going elsewhere. Useless.

• 
  Rob K (@RobK41777792) reported 16 minutes ago

  @bt_uk internet cutting out again, are there problems in Sutton? This keeps happening, please let me know if it's going to continue so I can try my luck with a different provider. Literally impossible to do my job

• 
  Alexandra Fox (@LexieFoxy) reported 18 minutes ago from Dudley, England

  Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

• 
  martin southall (@Stat079) reported 18 minutes ago

  @bt_uk any chance you can run a broadband speed check on my service? Online is not working.

• 
  Daniel Clarke (@DubStepDan88) reported 23 minutes ago

  @bt_uk If you think I am calling you again you must be joking, i have spent a total of 8 hours on the phone to you. As mentioned you promised me 2 callbacks that never happened. It shouldn't be up to me to constantly call you everyday.

• 
  Shelt (@sheltonjb) reported 24 minutes ago

  On a chat to @BritishGas trying to actually set up an account. The guy is so slow. Been chatting for an hour now and hes asked about 3 questions. @bt_uk is great customer service. Thats who you wanna be like.