BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lynne Julia Beale
(@LynnieBeale) reported
@bt_uk Yes! My husband was so angry he couldn’t speak anymore. This relates to fibre optic. So many issues with poor service. I know we’re not the only ones
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BeingGlutenFree byStephen Linden-Wyatt
(@BeGlutenFreeUK) reported
@bt_uk is there a problem with apps on You View box? When I go to Netflix, prime or any other app, it goes back to the app listing and does not load. I have reset and this fixed the issue for a short while.
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Nick Jenkins
(@nickj76) reported
from
Easebourne, England
@bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠
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Jay
(@j4ykd) reported
@bt_uk I still have no install date, no communication on the install or complaint and have been sent a BT bill which I find unbelievable! Please call me urgently as I need to make sure the bill is not active and no money will be taken as I will be changing the account plan as well
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Tenniel
(@TennielBee) reported
@bt_uk shocked and appalled by the lack of support in fixing our lack of internet speed and the engineer hasn’t even turned up but has ticked ‘complete’ Not ideal in the run up to Christmas in a new flat! Can you fix it please?
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Emma Kirby
(@emmakirby966) reported
@bt_uk 3 cancelled orders by BT, 2 open complaints, new order made today for broadband and phone no email confirmation, just spent an hour on the phone to be cut off with no information. Still no idea what’s going on. Shocking service.
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Jay
(@j4ykd) reported
@bt_uk Hi Lizzie, I am still yet to hear anything on the install and the 4G Mini hub is absolutely terrible for some reason as I am an ex EE and BT employee know the quality of 4G on EE is good at my home address. But it constantly drops off? I need an urgent call
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Michelle
(@Shellybash) reported
@OpenreachHelp @bt_uk please help.
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James Stott
(@JamesPStott) reported
@bt_uk Still on hold @bt_uk. I just want to speak to someone to cancel the whole re-order now so I can go with another internet provider.
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Emma Kirby
(@emmakirby966) reported
@bt_uk 3 cancelled orders 2 complaint numbers, new order placed today no confirmations 3 weeks on and no further along with being a new BT customer. Shocking service.. spent 2 hours a day for the past 2 weeks on the phone, another call today to be cut off after an hour!