BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gilly McEco-Zealot (i can boogie!!) 🏴
(@GillDurham) reported
@melissapudding @btbusinesscare @BTBusiness Business is one thing but we have a neighbour with serious health issues who can’t call out for help as she has no phone or broadband.
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The Pheasant Inn
(@pheasantkielder) reported
@bt_uk Just tried the council but the office is closed. I will ring call again tomorrow. We’ve had BT engineer today but he left with no info on if they will fix it or whether we have to find someone else. It’s common land.
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Graham Shore
(@Shore_It_Up) reported
@bt_uk @RamblingSailor Hey BT, email rules would be a good help - let us decide what to send to the bin automatically. Like Mark, Everyone with a bt email address seems to be getting these & the address is spoofed, so no point blocking the sender. reporting as phishing isn't any help.
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Stephen Jarrold
(@svjarrold) reported
@bt_uk terrible service at the moment and for last few months. Why should I stay? Nothing big getting sorted
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Simon Wright
(@SimonWright52) reported
@btbusinesscare Good evening. BT Business has charged me a lot of money for an engineers visit. Upon leaving my property the engineer said ‘nothing wrong with your set up the problem/s are in the box 200 yards away’. Can you assist please?
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Jasmine Storm
(@Jasminestormy) reported
@bt_uk Called BT to sort Internet as its been cutting out. Spoke to a lovely Irish lad who reset and refreshed it and is sending me another booster for the kitchen. He is even calling back Monday to check it's all working okay. Now that's good customer service!
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Gilly McEco-Zealot (i can boogie!!) 🏴
(@GillDurham) reported
Day 6 with still no broadband. @btbusinesscare @BTBusiness not really any good for anyone trying to run a business. Yet they still take the direct debit for the service I don’t have and they can’t give me a date for when it will be back up. Any workarounds they want to charge me!
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Adam Gregory
(@ads9742) reported
@bt_uk Why do you not treat your customers with decency. 3 months Internet fault = zero compensation after being promised @bt_uk will sort that once fixed.. Shocking
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⭕️Mr🏴F⭕️ #wearamask 😷 💉💉🇪🇺
(@burningoil1972) reported
@GillDurham @btbusinesscare @BTBusiness That’s awful 😞