BT (British Telecom) outages and service status in Duns, Scotland

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

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  🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported 8 minutes ago from Garvald, Scotland

  @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

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  🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported 15 minutes ago from Garvald, Scotland

  @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

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  🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported 18 minutes ago from Garvald, Scotland

  @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

• 
  Mark Johnston (@MarkJohnston71) reported 23 minutes ago from Gordon, Scotland

  @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

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  🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported 30 minutes ago from Garvald, Scotland

  @bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit

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  Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported 42 minutes ago from Cockburnspath, Scotland

  @bt_uk @BTGroup BT home move service is appalling, well and truly let down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine (@teacherCate1) reported 4 minutes ago

  @bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 6 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  AcharyaViren (@AcharyaShahV) reported 7 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 8 minutes ago

  Shock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.

• 
  Kate (@ManiacSpaniel) reported 14 minutes ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.

• 
  Jan Gill (@JanetAGill) reported 14 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !

• 
  Zoe Roberts (@thesewingcroft) reported 15 minutes ago

  @bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I can’t even CANCEL!!! Reporting to authorities

• 
  Tod ◣ ◢ (@tod1877) reported 15 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  Rural Record (@AnonEtc) reported 19 minutes ago

  @bt_uk We did, Ian in Stockport told us exit fees fluctuate constantly...despite giving him the exit date! It's this overt complication, plus language (see the previous pic, "see how switching will IMPACT you"), against the ethos of Ofcom, which is why BT will lose customers and fail.

• 
  Daniel Factor (@DanielFactor79) reported 20 minutes ago

  WHY IS MY INTERNET SO SLOW YOU ******* **** EATING *****? @bt_uk