BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liz F
(@Lizcf) reported
@bt_uk please can you confirm the fault affecting my service WILL be fixed tomorrow? No broadband or telephone for six days and the mini hub just isn’t up to the job.
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Matt Benstead
(@Benstead88) reported
@bt_uk Hi Laura, I'll be honest it's been terrible with BT! In the end it didn't get resolved. I was owed compensation which meant in order to get it I had to sign up to a new policy. Customer service tried to sell more expensive products, they wouldn't allow me to continue...
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Jill Baron
(@JillBaron) reported
@bt_uk Following on from the promise of our line problems being sorted out today, (Tuesday), no sign of anyone from Openreach & it’s dark now. It’s been 18 days now with nothing happening plus umpteen promises of reconnection!
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Karl Downes
(@anonywelshguy) reported
@bt_uk To get it done. Fed up of inaction, excuses, missed appointments etc. Fed up if talking to people who can't get it done. It's 2022, it's ridiculous. BT are very busy promoting themselves but can't install my broadband. Apparently BT customer service likes to talk to customers
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Marty McParty
(@GoGorillaGo) reported
@EE @btsport I'm unable to log in to watch live sport from my phone (I have a the smart benefit through on EE- any help please?
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Donna Tilley
(@DonnaTi38231030) reported
@bt_uk 4 engineers in 2 weeks and not one of them have shown up. Appalling service
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TurtleHead
(@BodyTaskforce) reported
@bt_uk Useless organisation. Shameful support and uncaring. I have now contacted the communications ombudsman as it’s 8 weeks.
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Terry Cotta
(@The_Angry_0ne) reported
@bt_uk As an existing customer who only wants broadband you're quoting me over 60 quid. How can that be right?
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Katarzyna Lorenz-Dobuch
(@LorenzDobuch) reported
@btbusinesscare Hello maybe you can help me with not working landline from 22.10, today I spend 40min to hear sorry someone will call you in 10min and guess nobody call. Is hard to get any information from you guys, if this is a good care about your client I’m really disappointed
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Andrea
(@cheamarena) reported
@btsport are you sure you're not having any issues tonight? TV app not working, from my laptop it says I have too many live streams running at the same time, but if I can watch from my smartphone.