BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Gorrie
(@bsgorrie) reported
Hi @bt_uk my broadband has been down since yesterday evening, this is happening every couple of days at the moment at it's getting rather annoying
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ꫀᡶꫝꪖ᭢ 🇵🇸
(@EthanJxR) reported
Yep actually get to **** you maggots @BT_UK Same answer once again “it’s failed” youse don’t even try or be honest one bit ahahaha Cut our wifi off at 12:01 on Friday with no explanation same day youse said for the 8th time you’ll attempt to move me back my original line
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Jediandy
(@JediandyTV) reported
@bt_uk I already know there’s an issue. The problem is all we’ve had is a text with an estimated fox time (5:40 yesterday), yet the site now says 5pm today and someone else has been told it can’t be fixed until Monday. Conflicting information is not what we need
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Matt Sephton🎴
(@gingerbeardman) reported
@bt_uk hi, my BT Smart Hub 2 has started to report itself as a different network name (format BT-ABCDEF) other than the one I had entered into (format BTHub5-ABCD for legacy reasons). Is this a recent change?
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Shivakumar
(@Shivaku49608326) reported
@Boluboy9 @utdreport Cant find bro..it asks to buy skysports or btsport ..not working make
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Matt Sephton🎴
(@gingerbeardman) reported
@bt_uk Don't worry, it was user error. I had turned wifi and use a mesh network with the old name. Somehow the Smart Hub wifi had turned back on. Maybe a reset or power cut. Thanks
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Mark Nicholson
(@Markleshark) reported
@bt_uk No known issues, apparently. What’s the next steps?
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Camilla W
(@CamillaWatkins_) reported
@bt_uk you got any planned "network maintenance" tonight or can I settle in for some late night TV that isn't going to be ruined by a network outage for the 3rd night in a row??
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yeahh
(@yeahh_fcu18) reported
@EmmaKennedy @bt_uk Seek help
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K8
(@K843776398) reported
@bt_uk Yeah you guys do such a bad job. Again, paying a fee to... get no tv. Nada. I have videos to prove it. Thanks a lot for your excellent customer service.