BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yaz
(@Yasszzminn) reported
@bt_uk our internet is down (DN11) is there a fault? If so when will this be sorted? Thanks
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Natasha-Scarlett
(@NatashaReilly) reported
@bt_uk Your comments are so bad!!
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Rob 🏴🇧🇷
(@RWT15) reported
@bt_uk hi, my BT TV expires soon - all I can see are renewal options but I would like to cancel. How can I do this?
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Darren Henwood
(@DazzaHendo) reported
@bt_uk Thanks. I’ll keep an eye on that reference number. The 4G signal is ok, but can be quite patchy from time to time. Additionally it is not really sustainable over the next 4 working days due to the nature of my work and data limits.
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Emma Pirate
(@drunkp1rate) reported
@bt_uk why is it so hard to actually speak to a person through an online chat? Just spent 20 mins trying to actually find an option to speak to someone. How do you make a complaint about installation? The engineer didn’t actually turn up.
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Linzi (Midnights era) 🌌🌙
(@LinziMidnights) reported
I can't believe this... After I got in touch with @bt_uk to come out and fix my Internet, it's all of a sudden working again!! BT - can you give me a number to call to cancel the engineer next Monday as I only have the number for the text service bot?
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Seirian (aka Sez)
(@Seirian) reported
from
Holyhead, Wales
@bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬
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Matt
(@notmr_matt_gray) reported
@bt_uk internet down in BN12 4 any idea what the fault is and when it'll be fixed?
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blablabla
(@blablab38357550) reported
@bt_uk I dont have a landline only Internet. Was off 2 days last time. Costs enough. We could atleast have some clarity or help
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WaspInABottle
(@pendolinodriver) reported
if this is you 01912614096 @bt_uk why do you hang up when i answer or is it scam i need to block