BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 02/02/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • milkybarsonme WESN (@milkybarsonme) reported

    @BTCare having an issue calling out on a BT SIM. Cannot get hold of anyone at BT to help, can you?

  • riddle971 riddle97 (@riddle971) reported

    @bt_uk please help you guys suppose to fit our fibre today but due to your lack of planning we are now cut off from the internet due to you cancelling our current provider we now have no internet and the best your team can tell me is 12 weeks to get the fibre or 5 days for copper

  • jess_dubbs JessicaLHarrison (@jess_dubbs) reported

    Has anyone else’s WiFi signal turned completely awful?! Been like it for DAYS... how can it be fine for over a year and then suddenly turn to absolute rubbish? @bt_uk #bt

  • therevsteve Stephen M Day (@therevsteve) reported

    My timeline currently has people experiencing appalling 'customer service' from @bt_uk and @SP_EnergyPeople. I expect many other corporates are equally bad. There's a reason for this: corporations are not rewarded for being nice people to deal with.

  • LisaBarton77 ♥ ⓁⒾⓈⒶⓂ⑦⑦ ♥ aka ❤️Mrs Yuri❤️ (@LisaBarton77) reported

    @bt_uk I did said there was maintenance due to an outage. It’s just come back on

  • chapman_yah James Chapman (@chapman_yah) reported

    @bt_uk My bt WiFi cuts out all the time it’s absolutely crap can’t wait to get out of my contract and go with sky

  • Flexxsama 🐐 (@Flexxsama) reported

    @btsport your internet is seriously **** isn't it, im sick of this dog piss internet

  • m_giedraityte 𝒎𝒊𝒓𝒂𝒏𝒅𝒂 ♡ (@m_giedraityte) reported

    @bt_uk Fix your customer service!!

  • jeff5jga Jeff Gale (@jeff5jga) reported

    @bt_uk BT Internet down again. Utterly unreliable, such a waste of life reporting errors to you. Nice staff, but useless service. Shambolic, infuriating, disappointing, maddening. Richmond TW10

  • maraneijzen Mara Neijzen (@maraneijzen) reported

    @bt_uk is now charging me for their mistakes. They misspelt my name, misspelt my email, they say they sent two letters about my bills but who knows as I never received them, and I did pay my bills. I don't have £250, but even if I did I shouldn't have to pay for their cockup.