BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 01/20/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NumberTenCat St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    @michael91510009 @BTCare We have slow fibre c31 9 new houses got their own superfast c900 box and then BT/openreach hooked up a further 10 or so houses I saw them pushing the cable in one Sunday on the way home from the pub, right past the box we're all connected to. So ******* annoying 😠😤😡

  • ll_jamie88 Jamie (@ll_jamie88) reported

    @bt_uk @OpenreachHelp don’t offer fiber in my area (houses been here for at least 20 years) shocking in today’s day and age ether slow internet with them or unreliable fiber from virgin unimpressed that they not even looking in my area #fibershouldbeforall

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @Limfly_ @Woodhall_ @bt_uk Last 3 days been on “support talk” to them for about 7hours in total And now they’ve randomly cancelled my bt sport for some reason lmfao and they won’t let me back onto my original box from 2 weeks ago So a change is inevitable

  • NickThePirate Nick (@NickThePirate) reported

    @bt_uk hi BT, is there a problem with the BT email system?

  • Jimmyfc1978 Jimmy fairclough (@Jimmyfc1978) reported

    @bt_uk Yes Aled i need something because upstairs in my house is pretty much worthless i have to switch my wifi off on my phone to use it its that slow. And this has only happened since i switched to halo 3

  • DDerwoo Steve Thrupenny (@DDerwoo) reported

    @bt_uk 3 weeks to connect new house. Told it would take 5 days. No service at my place of work for over a month. Then you cut me off saying I asked you to! 5 second delay on phone to your Indian call centre. Etc etc. Appealing

  • itsannabelxx Annabel-Corin 🦋 (@itsannabelxx) reported

    @bt_uk what is the point in paying for broadband that is constantly freezing, hardly ever works smoothly and doesn’t work even after an engineer has ‘fixed’ the problem??

  • ll_jamie88 Jamie (@ll_jamie88) reported

    Is shocking that @bt_uk don’t offer fiber in my area so means ether slow internet or stuck with virgin who’s service is shocking

  • Pete_Sandy Peter Sandland (@Pete_Sandy) reported

    @bt_uk I have hate for your awful broadband. None stop dropping out this past week and getting nowhere near the speeds promised!

  • BlackCatPlays ⭕️ Jade 🧡⚙️💙 (@BlackCatPlays) reported

    Hi @bt_uk our digital phone service is not working with our landline, how do we fix it?