BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 02/09/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LynnWoo50964783 Lynn Woodward (@LynnWoo50964783) reported

    @bt_uk And being told to use hotspots the signal isn’t strong enough so keeps dropping out. A dongle is out of the question as we don’t pay enough. Diabolical service all around.

  • uk77_g George Ingram (@uk77_g) reported

    @bt_uk it should not be this painful. Im still waiting for a reply on a refund as you charged me for a service you didnt cancel. Todays saga is I cannot watch my NowTV channels. You are saying its Nows problem/Now are saying its you. Someone needs to take responsibility

  • jamsam12 samantha james (@jamsam12) reported

    @bt_uk How does that help if it only happens within the 15 minute timescale, previously when this happened, i just kept getting messages back saying your service is now back up and running...

  • AaronLaw92 Aaron Law (@AaronLaw92) reported

    @bt_uk hello we've got an external fault but think an engineer has been booked to come to the house at 8am. Can you tell me if there's a wider issue?

  • paul43573555 paul (@paul43573555) reported

    @bt_uk Hi Bt, how is it that as a loyal customer I can take out a contract with you and 2 months later you increase my price by 14.3%…but you are offering the very same deal to new customers at almost half that price?

  • Rikkison90 Rikki (@Rikkison90) reported

    Why has my "UNBREAKABLE" WiFi cut out 5 times this week @bt_uk .... ******* bullshitting *****

  • savvymare Judith Longman (@savvymare) reported

    @bt_uk Why have I been charged twice this month? Called. Hung on for an eternity. Was told there could be a problem. I wasn’t the only one. So where’s my refund?

  • Emmaw10114 Emma (@Emmaw10114) reported

    @bt_uk how long for the refunds to be sorted where u have charged customers twice this month. Mine is £60 it’s a lot of money to be down I need it thanks

  • Jok19887 jo (@Jok19887) reported

    @bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?

  • seethio seeth Krishnamurthy (@seethio) reported

    @btsport what’s this issue of being billed twice and amount taken from@my direct debit in the space if 4 days.