BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 01/28/2026 08:00

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeitsmeandy AM (@itsmeitsmeandy) reported

    @bt_uk omg seriously having suffered a factory reset within 2 mins i got a crash i will dm my address cause i am with holding the cost of tv charge cause i dont have a tv service dont give a fxxk anymore had enough of this crap

  • rjallen69 Richard James Allen (@rjallen69) reported

    @bt_uk Hi. The issues with the broadband were resolved yesterday. I also had someone appear at my door to collect the old tv box, even then I still don’t have the new one yet

  • neilhwilliams Bantam Menace 🇪🇺🇬🇧3.5% (@neilhwilliams) reported

    @bt_uk Define reliable. Every ******* piece of kit drops off this pile of ****, constantly. Laptops, phones, tv sticks, smart speakers. Everything.

  • jackypat Jacqueline (@jackypat) reported

    @bt_uk A reply from a Local openreach engineer. Looks like a dslam card has gone down and will affect most people on fttc broadband from all providers. I'll get on the case at 0800 and see whats going on

  • toomanythrees Rob Wilcockson (@toomanythrees) reported

    any chance of sorting the internet outage in yo12 area @bt_uk??

  • sarahjrandall Sarah Randall (@sarahjrandall) reported

    @bt_uk Every morning at 9am my landline phone rings & I get a message through the BT text message service. It is from Amazon with deal of the day Amazon say they don’t have a landline number on my account so can’t stop it.

  • g2mcc Gareth McCarter (@g2mcc) reported

    @GkNexusOfficial @btsport The like of that doesn’t matter, everyone makes mistakes. What’s worse are supposed experts who have never played the position coming out with guesswork, cliches and ‘he’s got to do better’ when it’s in the top corner. No other position suffers such lazy punditry

  • FuzzyBake Stewart (@FuzzyBake) reported

    @bt_uk So got BT Fibre, phone hasn’t worked yet - £40 credit on the account (still not working) last night Broadband crashes (external line) and BT can’t fix it for a week. Sorry kids you can’t use your PlayStation or PC over Christmas by the way you can’t stream movies either

  • ElSkidders Elaine Skidmore (@ElSkidders) reported

    @bt_uk broadband down here. Is there an issue in Cambridge?

  • timfernando Tim Fernando (@timfernando) reported

    @bt_uk I’m on the phone to you now. You’ve cocked up the dates despite having a system that clearly states dates in January for our move. First customer service person offered no apology, tried to blame Openreach then tried to blame us. Awful!