BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 03/08/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tanya_ldn Tanya Miller (@tanya_ldn) reported

    @bt_uk having SO many issues with our wifi signal in our house! We’ve upgraded to the full package and since then our signal has been ever worse! Constantly dropping out! finding it SO hard to work! I want a refund for the upgrade amount as well as this fixed!

  • dalveenmahal Dal (@dalveenmahal) reported

    @bt_uk my home hub is flashing pink for the second time in a month. Used your text service and says I need an engineer as there is a fault. So now I’ve got no internet until when exactly? And how will I be reimbursed?

  • DazzyBrown Darren Brown (@DazzyBrown) reported

    @bt_uk I’ve had no internet at SK14 since 11 any issues?

  • sunilxmas Sunil Samarasinghe (@sunilxmas) reported

    @bt_uk I’ve had continual issues with buffering on my subscription sports channels and am now having further issues following a stable couple of months after a replacement BT Box was provided! My last fault reference was VOL013-676602360819 and closed at start of June. Next steps??

  • fial4 Fial4 (@fial4) reported

    @bt_uk please help! My 89&76 year old parents will have no landline or internet from tmw, due to a problem with their transfer to BT from talktalk “it may take a number of weeks” to get reconnected. How can this be so difficult when their phone and internet work fine now?

  • brettanwee Brettanwee (@brettanwee) reported

    @btsport Please fix the app for android so that it doesn't exit the player completely and start again whenever I change apps or lock my phone, it's a real first world problem.

  • AnncJones Ann Jones (@AnncJones) reported

    @bt_uk Order wasn’t placed I wanted to review it before I agreed to sign for another 24 months. I have your Wi-Fi, phone, TV box and subscribe to your sport, shoddy customer service. I wanted advice not to be talked down to. I will but not today, not wasting anymore of my weekend on BT

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk "That's your BT tv service enabled" 2 weeks later, still no BT streaming channels working. Why can't I watch BT TV streaming channels? "Your line isn't fast enough, so it isn't enabled" But you are billing me for it. " your refund will be in your bank within 7 days"

  • AnncJones Ann Jones (@AnncJones) reported

    @bt_uk dreadful customer service, phoned yesterday to discuss upgrading my broadband, still waiting on the email I was going to receive “in just a few minutes” with offer. Not surprised guy I spoke to was patronizing, arrogant and pushy.

  • imogenwill1 imogen will (@imogenwill1) reported

    @bt_uk is there internet outage in EH75 ?