BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 01/27/2026 10:35

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dogandcatmum Lady Jayne 🍾🥂🐈‍⬛🦮🇺🇦🌈💜 (@dogandcatmum) reported

    @bt_uk I need to report a fault on a friend's line. I've tried the fault line but it keeps disconnecting. My friend lives in a rural area with very little mobile signal. It is imperative her line is sorted. Please advise.

  • AdamAston10 aston (@AdamAston10) reported

    @MattFUTTrading @bt_uk Left them years ago expensive and customer service is dreadful had problems for months and never did **** all about it

  • palmerio56 Eileen P (@palmerio56) reported

    @bt_uk hi. 01529 private number still not connecting when I try to call this elderly person from 01778 and my mobile too, but nothing shown on outage map. I reported it on your 150 number Saturday evening.

  • JedJerwood Dr Jed Jerwood (he/him) (@JedJerwood) reported

    @bt_uk currently experiencing pretty rubbish service from BT. No services and no resolution - been on to customer services, live chat and text since 2pm

  • paulspa52456190 paul sparrow (@paulspa52456190) reported

    @bt_uk What a surprise...no reply Unbelievable bad customer service

  • mbressy mary (@mbressy) reported

    @bt_uk well Bt, Can someone tell me if it’s normal for a company as large as yours to have messed up so much that you have left a business without a telephone line for 5 months and internet service for 1 month ?. I would really like to know the answer to this.

  • nikgreen94 Nik Green (@nikgreen94) reported

    @bt_uk Carried on from previous tweet .You refuse to come out and fix the fault until Tuesday.. How is this committed to the elderly !!! He is now extremely vulnerable. And to top this off he was a BT employee all his working life.. very poor support BT very poor

  • shorleywall Alexandra Turnbull (@shorleywall) reported

    @bt_uk So you phone and tramsfer me to the same hold queue I would have been on if I phoned you. Rather defeats the object doesn't it? Surely if someone has a complaint already you don't keep making it worse?!

  • markgeveritt Mark 🐺⭐ (@markgeveritt) reported

    Dear @btsport, why doesn't your ****** piece of crap app not do the most basic of things like remember where you were in a programme when you stopped watching? It's annoying. Every single other streaming app does this but yours. Why is that? Could you just not be bothered?

  • OSgtserious OG-SGTSERIOUS (@OSgtserious) reported

    @bt_uk seriously sort out your Internet for 3 weeks it's been absolutely dog water, how can you charge people for this absolutely awful Internet!!!!!!!!!!!!!!!! IT IS ******* ****!!!!!!!!!!!!