BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ivy
(@ionavictoriia) reported
@bt_uk could you help me with a query please ?
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j
(@xjamierobert) reported
@bt_uk Thanks for this. Is there any way that the switch over process can be sped up due to working from home? It’s not due to be deactivated until March 7th. Any sooner date would help massively with work!
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Emma Baker
(@bewilderingcat) reported
My parents and their fellow villagers have been without internet for a week now after the storms, repeatedly told untruths by @bt_uk about when they will be back on. Unacceptable and not conducive to good customer care.
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Louis.
(@B19LFS) reported
@bt_uk ARE HONESTLY THE WORST INTERNET PROVIDER. 3 times we’ve booked them in to repair our internet. 3 times no show. 18 hours spent waiting in for someone to come within their 6 hour time slots. Nothing. Absolute shambles.
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Dawn Pemble
(@elsda01) reported
@bt_uk Can you help…need to create a new btid. I’m a returning customer after leaving bt for a year whilst house was remodelled. Old btid was deleted but somehow old profile still exists with out of date emails & cellphone number so cannot receive verifying PIN number?
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Lou Lou ⚽️🏴☠️
(@Old_Fart_) reported
@JarekAnd @bt_uk Bt landlines and mobiles calling Ukraine are free, what’s it got to do with non bt customers on roaming? That’s down to the other operators you may be connected to
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Cathy Hawker
(@cathyhawker) reported
@bt_uk Please help Catherine. It's been a fiasco from BT I've been patient for 10 days but for them to say I reported it fixed is a joke. Openreach came yesterday to sort out the dangerous broken line (because I called them - BT didn't bother).
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Sam walker
(@Stalkwalkers) reported
@btsport why can’t I find prev day replay in SA v NZ cricket. Your support told me to search on YouTube!!???
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ʙᴏʙʙʏ ᴛᴀʀᴀɴᴛɪɴᴏ ɪɪ
(@BobbyTarantiino) reported
@bt_uk @Sara_withnoH_ Don’t mean to interfere here Sian, but @bt_uk Can you guys help me with my account please been waiting since Friday.
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Paul Farrow
(@PRF1983) reported
@bt_uk Our broadband isn't working and our LOS light is red (PON also off). Power cycle and reset doesn't work. Can't work form home without an active connection. Engineer can't get here until Tuesday, anything else we can do?