BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Duns, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Duns, Scotland
Latest outage, problems and issue reports in Duns and nearby locations:
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡
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Alan Stewart 🇬🇧🏴🇫🇰
(@stewart9675) reported
from
Cockburnspath, Scotland
@bt_uk @BTGroup BT home move service is appalling, well and truly let down
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🏴David Ferguson
(@fergusonfr44) reported
from
Garvald, Scotland
@martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband
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Mark Johnston
(@MarkJohnston71) reported
from
Gordon, Scotland
@bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Drb
(@OohtoOohtobe) reported
@ArsenesGlasses_ @btsport Who was the lady on commentary? I'm not usually bothered who does the comms (they are dreadful across all broadcasters) but she was particularly poor. If you commentate on Arsenal games it's bland generalisations and poor knowledge of the club and on field action.
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Cameron Robinson
(@Camlowandslow) reported
@DonaldPond6 @bt_uk @EE Take a look at GiffGaff, works on O2 network.
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Uffdaddy
(@funflannel) reported
@bt_uk I can tell you that we have all been down for 4 days. They were also told that they were not eligible but have been sent one after complaining. We need the Internet working some how and have been informed it won't be until next week
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Andrew Rayner
(@r73478011) reported
@DonaldPond6 @bt_uk @EE Try Plusnet it’s EE network owed buy BT
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Mick
(@spikeyb0y) reported
@BTCare @EE Hi guys disappointed to be transferred from BT to EE with the lure of a price cut, only for EE to raise my price by 14% once the transfer was complete. Poor, underhand tactics to get people to switch.
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Karen Smith
(@KSM0132966) reported
@bt_uk I have been disconnected a second time. The last time it took 5 days to reconnect. Again I texted HELP and I was told it will be another 5 days to fix? Is there a way I can find out why it takes so long, and what the issue might be?
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Temi'Internash
(@TemiWG) reported
@bt_uk I’m logged into one device at a time I’m only one person, yet I’ll still get this error once a game has kicked off despite being the only person using the login. I have reset my password numerous times this still happens.
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Ian
(@iancharris) reported
@darrengrimes_ @EE Think yourself lucky. @bt_uk sent me a lovely letter where the envelope said "Important news regarding the improvement to our service". The only improvements to my phone, broadband and tv deal with them was them charging me £ 13.53 extra a month.
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Abdullah
(@akkkk93) reported
@bt_uk You can ring me back for one… unlike BT customer service who’s job role it is to literally deal with customer’s demands, I got hung up on twice yesterday and no call back I have my own job which I’m taking time out from to ring your people only to have them hang up on me
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Shayne Bradley
(@Bradder79) reported
@bt_uk your customer service training managers need sacking….how rude are your call centre staff. Absolute shower of ****….bring back EE.