BT (British Telecom)

BT (British Telecom) Outage Report in Duns, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Duns, The Scottish Borders, Scotland 12/09/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Duns, Scotland

Latest outage, problems and issue reports in Duns and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • MarkJohnston71 Mark Johnston (@MarkJohnston71) reported from Gordon, Scotland

    @bt_uk 25mins of being on hold x 3 departments and you still can’t sort out a home tech visit because your computer says “no”. Definitely not customer focused, too wrapped up in your own unfit processes

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rjcurtis Jeremy Curtis (@rjcurtis) reported

    @paullewismoney @bt_uk This also means we are forced to upgrade our alarm as it won’t work on a VoIP line. That costs is down to us. Same for elderly assistance alarms. Upgraded will cost £100’s per systems.

  • Dmartinog88 Dmartino88 (@Dmartinog88) reported

    @bt_uk @Darrensailes I was not advised of this and I'm a new customer, 10% is a utterly disgrace

  • taperoo2k taperoo2k (@taperoo2k) reported

    @paullewismoney @bt_uk Given the copper network will be switched off at some point this decade, you'll either have to switch to digital voice or have no landline telephone.

  • FionnMcArthur Fionn McArthur (@FionnMcArthur) reported

    @paullewismoney @mm0jxi @bt_uk I took up the offer, now curse for them every time I pick up my phone, dial the number and get the ‘Local numbers are no longer supported on……’ message. Cancel, redialling with the additional 5 digits.

  • Rivermansky63 Alex M (@Rivermansky63) reported

    @paullewismoney @bt_uk Same as Virgin, my mobile phone flags them as spam so I've blocked the number. The irony is I have my landline and Internet with them. They never call on that line...

  • crumblex Crumble 🏃‍♂️🚴 (@crumblex) reported

    @bt_uk Let down by Bt again they told me the specialist team would phone me this afternoon. Any idea what’s going on

  • Corbo12Ian Ian Corbishley (@Corbo12Ian) reported

    @paullewismoney @bt_uk BT sent me a new router for Digital Voice. Set up and b/band and tv are fine but even though my phone is plugged into new router the phone (fairly new) doesn’t work at all. We live in a new build and have FTTP with a Huawei box that the phone was plugged into. Any ideas on a fix?

  • AnneWareham Anne Wareham (@AnneWareham) reported

    @mm0jxi @paullewismoney @bt_uk And no emergency calls for those of us with no mobile signal.

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported

    @bt_uk Well, finally an operative who seems to care. I have been promised a call back from him personally on Monday, to hopefully put an end to this appalling lack of customer care. Let’s wait and see, I’m not holding my breath….

  • randrewbuchan Andy (@randrewbuchan) reported

    @paullewismoney @bt_uk You have no choice, they’ve done it to me. The broadband phone line is very poor quality and I wish I could have prevented them from doing this.