BT (British Telecom) Outage in Dundee, Scotland

@bt_uk My BT connection is pretty poor, but whenever I call to complain all I get is "if we come up and don't find a fault on our side we will have to charge you." Nice.

@btsport @btsportfootball @martinkeown5 is the worst co-commentator on TV. That’ll be the volume off for the rest of the game #MCIPOR

I never realised that @BTCare Broadband was susceptible to this virus going around. They must be the worst broadband provider in the UK. Can’t see me staying with them after my contract is up #BringBackBuzby

WTF @btsport Penguins v Caps goes off mid-game and we end up with blank screen and then adverts 😡😡

@bt_uk Hi, Aideen. We’re getting around 4Mb/sec down and are paying for Superfast Fibre Unlimited. Your question about the router just infuriates more. It’s not helpful. It’s irrelevant. The thread you replied to clearly stated BT itself identified the issue is with your own exchange.

@bt_uk Hi there Alannah, I placed this order as a brand new customer, I actually already received the JBL Sound Bar as part of the deal, so I'm confused as to why there is a problem. I'll send a DM now

@UnitedFan1977 @sgwestrip @btsport @WWEUK @SkyUK I'd look into the wwe network. Back when I used it they regularly gave away free ppvs. No longer watch so not sure if that's still the case. I'd also look as deep as you can into your sky contract. There's always an out!

@IANHOSKINS5 Wont be that great as be down before that game. @btsport just rubbing it in by showing it live.

@mustbecwaced @bt_uk Time you where getting hold of BT chief executive. @bt_uk absolutely pathetic the customer service you have received. They should be paying you for having to use your mobiles, sorting the problem and apologising for for everything they’ve put you through.

@bt_uk The engineer came today, needing access to house. He and I both hope that the problem is fixed, though we’re not sure how. I was merely pointing out the anomalies in the computer-generated conversation.

@bt_uk I’ve been waiting all day for a call back and a call comes to my landline rings once and then hangs up! (17 May Complaint ref: VOL013-587562504305 A manager please call before 2pm today) still waiting! My notes say call my mobile!

@bt_uk I’m still waiting for a manager to call. This is getting beyond a joke. I want to resolve the complaint and move on.

@jamclarkey @TinManVlogger @bt_uk Mobile network coverage doesn’t extend to all parts of Hertfordshire, let alone the UK though - even if you are in a position to afford it.

@bt_uk Still no Internet… and it’s Wednesday, the day we were told our service would be restored by “at the latest”. When is close of play for your engineers?

@jamclarkey @markwilkinson1 @bt_uk So if the end user doesn’t require or want a more expensive fibre service They will be made to move as they will no longer have a phone service ? So if that’s the case would it be considered that they are being forced to a more expensive service just to have a home phone ?

WiFi & subscription channels from @bt_uk went down monday morning. Reported it online and got an email about an open case. Since then I've had no contact about what's happening and the date keeps changing when i check. Almost out of data on phone and i need wifi for work things

@TinManVlogger @markwilkinson1 @bt_uk I believe the deployment strategy for Digital phones 1st moving those customers who are on a full fibre service. There's another Openreach programme that introduces copper stop sells when a fibre services becomes over 75% available. Meaning end users will need to move onto fibre

@bt_uk As a shareholder and a customer, I would prefer you to concentrate on your core business ! Jumping on bandwagons is neither big nor clever.