BT (British Telecom) Outage in Dundee, Scotland

@bt_uk Hi, Aideen. We’re getting around 4Mb/sec down and are paying for Superfast Fibre Unlimited. Your question about the router just infuriates more. It’s not helpful. It’s irrelevant. The thread you replied to clearly stated BT itself identified the issue is with your own exchange.

@bt_uk Hi there Alannah, I placed this order as a brand new customer, I actually already received the JBL Sound Bar as part of the deal, so I'm confused as to why there is a problem. I'll send a DM now

@UnitedFan1977 @sgwestrip @btsport @WWEUK @SkyUK I'd look into the wwe network. Back when I used it they regularly gave away free ppvs. No longer watch so not sure if that's still the case. I'd also look as deep as you can into your sky contract. There's always an out!

@IANHOSKINS5 Wont be that great as be down before that game. @btsport just rubbing it in by showing it live.

@BTCare @EE No mobile signal at Dd112rb and weak signals all over Dd11 for the last two days. Please fix it......NOW !!!

@BTCare No mobile signal at Dd112rb and weak signals all over Dd11. Please fix it......NOW !!!

@BTCare can you explain why my broadband is running slow? Ta.

Chris sutton on @btsport losing his shit over Boyata. I mean how dare he want to leave celtic and join an actual big club outwith this tin pot league

@bt_uk hi, I set up broadband, landline and mobile. first 2 are fine. Iv got the sim card for the mobile but am waiting for the free phone, was sent 2 weeks ago. can you help here if I DM as I can't get the pac code to swap over till I get the phone

@bt_uk #goingviral with extremely bad customer service. Frustration is the word that well describes being a customer at @bt_uk

@Seanc206 @bt_uk @Sean206 you can have ours. It has screwed up our home network and about to pull it all out after no answer at 'customer services' for days.

@bt_uk ignoring us will not fix our broadband issue. #dreadfulservice @bt_uk contacting us and fixing our broadband connection is the correct answer that of course we do not have #ignoringtheissue

@virginmedia btsport 2 no signal missing the match here get it sorted

@bt_uk 2 days of trying to get through to Bt. Need to make a serious complaint. Since installing smart hub I can't print or connect to remote desktop. So I can't work. I want out of this contract. I don't care how fast my network is, it's now useless.

@bt_uk = #disappointedcustomers seriously not only our issue is not fixed, when we call we stay on the line for hours until the battery of our landline phone dies #apalingcustomerservice

@bt_uk Once again we are being ignored and the issues still happen. @bt_uk doesn’t take care of their customers. We have contacted them a billion times and nothing is done or fixed #worstservice

@bt_uk In this modern world where everything we do is mobile, why would I tie myself to my home. Nearly everywhere on the high street, pubs, library etc have free wifi. Pay as you go doesn't require notice periods or contracts. Why tie yourself down! And rural communities still lack BB.

@foodyphil @btsport @bt_uk I’m having the same problem using Apple TV, the app keep crashing and coming up with errors