BT (British Telecom)

BT (British Telecom) Outage Report in Douglas, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Douglas, South Lanarkshire, Scotland 04/24/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Douglas, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Lanark.

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City Problem Type Report Time
United KingdomLanark Internet
United KingdomLanark Phone
United KingdomLanark Internet
United KingdomLanark Internet
United KingdomLanark Phone
United KingdomLanark Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Douglas, Scotland

Latest outage, problems and issue reports in Douglas and nearby locations:

  • BC57MC66 Brian Croll (@BC57MC66) reported from Lanarkshire, Scotland

    @btsport - McManaman must go. He is awful. He may have been a player but he is simply not bright enough to Co comentate

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk trying to login to my account and it’s saying I don’t have one, tried recovering my account through my phone number and it’s saying nothing

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk The service is not available

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk complaint number pls since the BT app ain’t working. This is a joke I have to wait another 5 days for an engineer to come out and fix the problem when I was told I would get service today, after 5 hours I have nothing

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare evening. I’ve got an issue with my service. I asked for caller ID and it’s still not working

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices

  • JCopland53 John💙 (@JCopland53) reported from Lanarkshire, Scotland

    @bt_uk @BTGroup @BTSopenreach Anyone getting rubbish service from BT/OpenReach? Connected to full fibre Monday-no internet since wrong connection outside Won’t get fixed ‘til 6 August! 👎😡🏴󠁧󠁢󠁳󠁣󠁴󠁿 Also no landline-it had to be cut to pull fibre into house! No show engineer today🤬

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk Customer service number pls as I had arranged weeks ago for my install today of my halo BB and after 5 hours it’s still not done, been told it’s a reroute problem and it’ll take 5 days for someone to come out. Don’t think so

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk still waiting on my new digital voice phone getting switched on, openreach have been out and it’s still not working

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJDashwood The Dashwood Studios (@MrJDashwood) reported

    @bt_uk @BTGroup can you explain why you offer compensation before an issue is fixed. 10 traumatic months dealing with you, which still hasn’t been resolved, My fibre was live for a week, it’s now off again and I’m opening post about the pathetic offers I’ve declined.

  • gobuddygo Frank Barratt (@gobuddygo) reported

    @bt_uk Shame your customer care team don't return calls when promised, seem incapable to arrange Openreach to do a survey for me, 4 month's and counting to sort out my Fibre order.

  • UncleBranston JBranston (@UncleBranston) reported

    Just had @bt_uk tell me that if I cancel my BT Halo package,due to not receiving full internet signals (Using boosters we bought) & go to BT Basic package, we will go to COPPER wired internet.We are disabled @ScotGov wont help us, but help Basic Customers.

  • HelenWeedon Helen Weedon (@HelenWeedon) reported

    @bt_uk no they were promised a call back within 20 minutes, over 5 hours ago. I'm now on hold but no-one is answering. I am really concerned that they are in the middle of nowhere with no connection. If my Dad falls again and can't get help, it will be BT's fault

  • elderpegasus Neil Young (@elderpegasus) reported

    Explanation of types of home broadband in UK really is woeful. Openreach information is patchy, presumably as they don't sell to public, but @bt_uk and other ISPs then say less, and just using vague branding of "fibre". Finally think I've pinned down what gfast is, but ->

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • TattwoU Col.Sha (@TattwoU) reported

    @Jim_Cornelius @bt_uk You are not alone, same here and apparently there is a network issue - according to Now Broadband! 🙄

  • madmax889 madmax889 (@madmax889) reported

    @bt_uk hi need some help. Whenever I check my wifi network in the my BT app the disc never shows. I’m never sure if this is then actually working or not. I switched the light off due to its location. Any chance you can shed some light on this issue? Thanks

  • Bensedits Ben Holmes (@Bensedits) reported

    @louismyles @btsport I will burn that castle down if you don’t win. Metaphorically.

  • LRSaunders23 Laura Saunders (@LRSaunders23) reported

    @bt_uk having issues with our WiFi - keeps flashing orange, then orange light, then blue then back to orange. Have restarted box three times now - help!