BT (British Telecom) outages and service status in Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Lanarkshire, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Lanarkshire, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lanarkshire, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
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BT (British Telecom) Issues Reports Near Lanarkshire, Scotland
Latest outage, problems and issue reports in Lanarkshire and nearby locations:
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Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland@bt_uk trying to login to my account and it’s saying I don’t have one, tried recovering my account through my phone number and it’s saying nothing
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Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland@bt_uk complaint number pls since the BT app ain’t working. This is a joke I have to wait another 5 days for an engineer to come out and fix the problem when I was told I would get service today, after 5 hours I have nothing
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.
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Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland@bt_uk Customer service number pls as I had arranged weeks ago for my install today of my halo BB and after 5 hours it’s still not done, been told it’s a reroute problem and it’ll take 5 days for someone to come out. Don’t think so
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Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland@BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices
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chris graham (@chrisblue1982) reported from Larkhall, Scotland@ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all
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Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland@BTCare evening. I’ve got an issue with my service. I asked for caller ID and it’s still not working
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John💙 (@JCopland53) reported from Lanarkshire, Scotland@bt_uk @BTGroup @BTSopenreach Anyone getting rubbish service from BT/OpenReach? Connected to full fibre Monday-no internet since wrong connection outside Won’t get fixed ‘til 6 August! 👎😡🏴 Also no landline-it had to be cut to pull fibre into house! No show engineer today🤬
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Gavin Byers (@GavinB77) reported from Douglas, Scotland@XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.
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Brian Croll (@BC57MC66) reported from Lanarkshire, Scotland@btsport - McManaman must go. He is awful. He may have been a player but he is simply not bright enough to Co comentate
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Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland@bt_uk still waiting on my new digital voice phone getting switched on, openreach have been out and it’s still not working
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!
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Larissa Collins🇱🇹🇮🇪🏴 (@CollinsLarissa) reported@bt_uk Complaint has been opened and then closed! I give up.
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JoycieB (@blairjoyce3) reported@bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company
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𝙲𝚊𝚝𝚊𝚕𝚕𝚊𝚡𝚎𝚛 (@catallaxer) reported@omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
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Kenta (@nemurikyosirou) reported@bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.
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Darren Mumby (@mumby83) reported@bt_uk what on earth is going on with account. I can’t sign in anywhere
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Andrew Potts (@ah_potts) reported@bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing