BT (British Telecom)

BT (British Telecom) Outage Report in Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lanarkshire, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lanarkshire, Scotland 02/18/2026 15:35

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lanarkshire, Scotland

Latest outage, problems and issue reports in Lanarkshire and nearby locations:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare evening. I’ve got an issue with my service. I asked for caller ID and it’s still not working

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk The service is not available

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyNico LadyNico (@LadyNico) reported

    @bt_uk I would again like to request a case manager, preferably at manager level, as a sole point of contact to spare me reciting the litany of errors, quick fix attempts, and interdepartmental fob-offs to the next 300 @bt_uk staff whose terrible luck finds them dealing with this case.

  • Scoobysg5 Pete 🤓 (@Scoobysg5) reported

    @bt_uk Afternoon any idea when my Fttp will work missed install on Monday it was installed on Friday flashing pon light due to Adtran activation not working

  • LowriHBx Lowri-Hâf Barker (@LowriHBx) reported

    @bt_uk broadband has been down since 19/10 and had an engineer come round from openreach saying we need a hub box 10days ago. A number of unhelpful calls, texts and emails since. Just told to try and fix it through troubleshoot. No new hub box and still no internet!

  • dawnlovesgreece Dawn (@dawnlovesgreece) reported

    @Captain_Bold @bt_uk Yep. And I’ve just had a DM from BT confirming it’s out and may not be expected back until 9pm. Which isn’t a help for me as I have a night school class on zoom from 6-7pm that I’ve paid a tenner for and my data coverage on my phone isn’t good enough to use as a hotspot 😒

  • SarahWil230474 Sarah Wilson (@SarahWil230474) reported

    @bt_uk wtf switched to you and firstly set up and disconnected the wrong address then had to cancel reorder and now after being told engineer wold arrive today NO ENGINEER BOOKED!!! Party tonight for my daughter totally ruined!! ENGINEER TODAY

  • LowriHBx Lowri-Hâf Barker (@LowriHBx) reported

    @bt_uk broadband has been down since 19/10 and had an engineer come round from openreach saying we need a hub box 10days ago. A number of unhelpful calla, texts and emails since. Just told to try and fix it through troubleshoot. No new hub box and still no internet!

  • londontweetnik London Tweetnik (@londontweetnik) reported

    @karenfiliz @bt_uk The phone line connecting to the side of my house is damaged. I can literally see the problem. They insist on sending someone to look at the front of the house and once that's done, leave and then rebook a time to come back and access the side. Pointless nonsense #Kafkaesque

  • alecwillis52 Alec Willis (@alecwillis52) reported

    @bt_uk Hi I was due to have my full fibra installed on 14th Nov but was cancelled ur end not mine n now booked in for Dec2nd but never been given a explanation why my fitting was cancelled in the first place.I was offered this fantastic offer by BT direct becouse I was a good customer.

  • Keeley17Rose Keeley (@Keeley17Rose) reported

    @bt_uk is there an outage in the Scunthorpe area? My workplace internet and phone lines are down and I’ve been on hold with yourselves for 45 minutes, can you help?

  • allanwardhaugh allanwardhaugh (@allanwardhaugh) reported

    @bt_uk I did and the gentleman was very polite (as it was not his fault). He did type up the notes for when we call to cancel in a few months time. He was surprised better offers werent available.