BT (British Telecom)

BT (British Telecom) Outage Report in Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lanarkshire, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lanarkshire, Scotland 02/21/2026 08:10

February 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lanarkshire, Scotland

Latest outage, problems and issue reports in Lanarkshire and nearby locations:

  • BC57MC66 Brian Croll (@BC57MC66) reported from Lanarkshire, Scotland

    @btsport - McManaman must go. He is awful. He may have been a player but he is simply not bright enough to Co comentate

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk Customer service number pls as I had arranged weeks ago for my install today of my halo BB and after 5 hours it’s still not done, been told it’s a reroute problem and it’ll take 5 days for someone to come out. Don’t think so

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk trying to login to my account and it’s saying I don’t have one, tried recovering my account through my phone number and it’s saying nothing

  • JCopland53 John💙 (@JCopland53) reported from Lanarkshire, Scotland

    @bt_uk @BTGroup @BTSopenreach Anyone getting rubbish service from BT/OpenReach? Connected to full fibre Monday-no internet since wrong connection outside Won’t get fixed ‘til 6 August! 👎😡🏴󠁧󠁢󠁳󠁣󠁴󠁿 Also no landline-it had to be cut to pull fibre into house! No show engineer today🤬

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk The service is not available

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk complaint number pls since the BT app ain’t working. This is a joke I have to wait another 5 days for an engineer to come out and fix the problem when I was told I would get service today, after 5 hours I have nothing

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare evening. I’ve got an issue with my service. I asked for caller ID and it’s still not working

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jojomental jo (@jojomental) reported

    @bt_uk please can someone tell me how to get help, a business bill we can't find out what it's for and been on phone trying all day?

  • cuperman007 Mark Cooper (@cuperman007) reported

    @ealexhudson @bt_uk Appears to be resolved now, someone has done a CTRL+Z on the network 🤞 @bt_uk Do you have a broadband status page?

  • Beth_Tastic Beth 💙 (@Beth_Tastic) reported

    @B_AmariB @bt_uk Yeah I think it’s time to start switching to get better customer service at the very least 😕 #CustomerExperience #CustomerFeedback

  • MrsAlexE Alex Elderfield (@MrsAlexE) reported

    @ealexhudson @bt_uk Same issue here. You’ve basically blocked an entire Azure service. Potentially millions of sites. Sort it out please!

  • NaseemRuby Ruby Naseem (@NaseemRuby) reported

    @btbusinesscare Our phone lines have been blocked. I have raised the complaint with the ombudsman but am keeping up to date with current bills. How can they do that??

  • JaneTown23 Jane Town (@JaneTown23) reported

    @Beth_Tastic @bt_uk Oh my shocking customer service 🙄

  • cuperman007 Mark Cooper (@cuperman007) reported

    @ealexhudson @bt_uk @bt_uk we've got same issue. Colleagues working from home via Sky are OK, but those with BT internet are all getting err_ssl_version_or_cipher_mismatch errors for all *.azurewebsites.net URLs

  • pusherman83 Pablo (@pusherman83) reported

    @bt_uk offer the worst customer service I’ve ever known. In the last week I’ve totalled 5 hrs of phone calls to them. Each one another lie and promise from staff. Now on hold to cancel my contract and go to sky. Absolutely shocking customer service.

  • thedombarry Dom Barry (@thedombarry) reported

    @FightDisciples I've binned @DAZNBoxing, won't be going back. Not a production or matching issue, the platform itself is crap and has always been compared to its competitors. For example, not providing time stamps for the fights is basic. BTSport does it and it's not hard to do.

  • highrulesguide James (@highrulesguide) reported

    @bt_uk Thanks for your reply even if it was confirmation of the bad news