BT (British Telecom)

BT (British Telecom) Outage Report in Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lanarkshire, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lanarkshire, Scotland 03/25/2026 12:10

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lanarkshire, Scotland

Latest outage, problems and issue reports in Lanarkshire and nearby locations:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk complaint number pls since the BT app ain’t working. This is a joke I have to wait another 5 days for an engineer to come out and fix the problem when I was told I would get service today, after 5 hours I have nothing

  • JCopland53 John💙 (@JCopland53) reported from Lanarkshire, Scotland

    @bt_uk @BTGroup @BTSopenreach Anyone getting rubbish service from BT/OpenReach? Connected to full fibre Monday-no internet since wrong connection outside Won’t get fixed ‘til 6 August! 👎😡🏴󠁧󠁢󠁳󠁣󠁴󠁿 Also no landline-it had to be cut to pull fibre into house! No show engineer today🤬

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk The service is not available

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare evening. I’ve got an issue with my service. I asked for caller ID and it’s still not working

  • BC57MC66 Brian Croll (@BC57MC66) reported from Lanarkshire, Scotland

    @btsport - McManaman must go. He is awful. He may have been a player but he is simply not bright enough to Co comentate

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk trying to login to my account and it’s saying I don’t have one, tried recovering my account through my phone number and it’s saying nothing

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk Customer service number pls as I had arranged weeks ago for my install today of my halo BB and after 5 hours it’s still not done, been told it’s a reroute problem and it’ll take 5 days for someone to come out. Don’t think so

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobCockburn RobCockburn (@RobCockburn) reported

    @bt_uk Yes. 17 days and no broadband. It’s constantly down

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    @bt_uk when a customer says just a moment - this is not the time for your call handlers to hang up!

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @bt_uk Yes I'm aware of your response, but it's still hasn't solved the issue! I've had all my equipment tested by one of your colleagues but its the area tht is the issue! I've been onto open reach and there are no plans for Fibre in my area, so what else am I supposed to do?

  • cottam_anthony Anthony Cottam 🇬🇧🐺 🦁🦁🦁 (@cottam_anthony) reported

    Everyone who want to get @bt_uk especially broadband then don't. Keep going off then come back on for 5 seconds or for 10 minutes if lucky. Lately it been ****.

  • AndrewExplainer Andrew Knowles - Copywriter (@AndrewExplainer) reported

    I don't like to moan on social media. But there's no denying that big brands, like @bt_uk, can be hard to deal with when something goes wrong. Months back we had a phone outage for a few days. We had messages that we'd get a credit for the loss.

  • PaulSE10 ಠ︵ಠ grrrrrrr (@PaulSE10) reported

    @ElRaynerista And let's be honest, @bt_uk are crap.

  • OfficialXau Xau Andrew Underson (@OfficialXau) reported

    Finally moved, so no more terribly unstable internet from @virginmedia. I've missed you @bt_uk, hoping for the best

  • GlendRay Ray Glend (@GlendRay) reported

    @bt_uk could you try actually giving some CUSTOMER SERVICE rather than links

  • _Dfendyr_ Dfendyr_ (@_Dfendyr_) reported

    @bt_uk My Internet has been well below contracted speed since 07/06, I opened a complaint as I was getting nowhere with your customer services and have been promised multiple times management calls to discuss it. Please manage expectations better and help sort this out ASAP

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @bt_uk @BTGroup what next? No plans for Fibre in my area? I'm still paying for a poor service!