BT (British Telecom)

BT (British Telecom) Outage Report in Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lanarkshire, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lanarkshire, Scotland 10/09/2025 04:20

October 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Lanarkshire, Scotland

Latest outage, problems and issue reports in Lanarkshire and nearby locations:

  • JCopland53 John💙 (@JCopland53) reported from Lanarkshire, Scotland

    @bt_uk @BTGroup @BTSopenreach Anyone getting rubbish service from BT/OpenReach? Connected to full fibre Monday-no internet since wrong connection outside Won’t get fixed ‘til 6 August! 👎😡🏴󠁧󠁢󠁳󠁣󠁴󠁿 Also no landline-it had to be cut to pull fibre into house! No show engineer today🤬

  • BC57MC66 Brian Croll (@BC57MC66) reported from Lanarkshire, Scotland

    @btsport - McManaman must go. He is awful. He may have been a player but he is simply not bright enough to Co comentate

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk The service is not available

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare evening. I’ve got an issue with my service. I asked for caller ID and it’s still not working

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaskarthJamie Jamie Gaskarth (@GaskarthJamie) reported

    Update, 5.5 hrs later, @bt_uk person turns up, bemused that we actually didn't leave a cable lying across the round in the dark, says we need to ring tomorrow to get it fixed. Err, no. We've rung. Now you fix it.

  • BenJones_1990 Ben Jones (@BenJones_1990) reported

    @bt_uk I know but I stream everything anyways. Also, my Pro box is a nightmare and I’m constantly having issues with the remote not controlling the TV. I don’t have need for record either. The mini would be ideal for us due to size also. If it is possible to swap them out we’d love to.

  • vallender_matt XCR Leclerc (@vallender_matt) reported

    @bt_uk can you tell me why your company and BT open reach don’t train your staff? Lie? Don’t fulfil contracts? Are lazy? And have the worst customer service of any company I have dealt with? 13 year olds have better customer service than you!

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    For someone in the business of communication @bt_uk you are at your worst in this situation where communication is key. Nonsensical insincere statements with no action. It’s a toss up between unprofessional incompetent and idle

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    .@bt_uk @DPD_UK @OpenreachHelp - BT responded to say they cld do nothing. We still haven't a 4Gminihub & no information abt what's happening. DPD have promised delivery time & again & now say there's an issue with the 'scan on the parcel' & we aren't allowed to collect it .. 1/2

  • rdsaunders Richard Saunders (@rdsaunders) reported

    @bt_uk Texting is not really any use, default response is contact us in 24 hours. 4 days outage close to what i recieved in 9 years with virgin!

  • missvhowel Miss Howell (@missvhowel) reported

    @bt_uk Absolutely shocking service. Ignored my private message, can’t have a decent conversation with a colleague on the phone, BT engineer rings and fails to leave a message or number to ring back on. Worst customer service ever.

  • RobertColetta Robert Coletta (@RobertColetta) reported

    @bt_uk our Internet has been down since Thursday across our whole road. It’s all gone Lord of the Flies here. We’re lighting fires and fashioning spears. Any update please?!

  • dsingh1784 This Guy (@dsingh1784) reported

    @bt_uk so far some really bad customer service. There’s a problem your end and it’s taking what feels like an age for the internet to work again. Please #dobetter

  • djokeeffe David O'Keeffe (@djokeeffe) reported

    @bt_uk She’s had an update, several. Each time it’s ‘next Friday’, which comes and goes, then another week is added. Pretty awful service - and your agent tried to sell her a mobile phone contract 😡