BT (British Telecom)

BT (British Telecom) Outage Report in Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lanarkshire, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lanarkshire, Scotland 01/27/2026 01:00

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Douglas.

Loading map, please wait...
City Problem Type Report Time
United KingdomDouglas Phone
United KingdomLanark Phone
United KingdomLanark Internet
United KingdomCarluke Internet
United KingdomLanark E-mail
United KingdomCarluke E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lanarkshire, Scotland

Latest outage, problems and issue reports in Lanarkshire and nearby locations:

  • BC57MC66 Brian Croll (@BC57MC66) reported from Lanarkshire, Scotland

    @btsport - McManaman must go. He is awful. He may have been a player but he is simply not bright enough to Co comentate

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk Customer service number pls as I had arranged weeks ago for my install today of my halo BB and after 5 hours it’s still not done, been told it’s a reroute problem and it’ll take 5 days for someone to come out. Don’t think so

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk complaint number pls since the BT app ain’t working. This is a joke I have to wait another 5 days for an engineer to come out and fix the problem when I was told I would get service today, after 5 hours I have nothing

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk The service is not available

  • JCopland53 John💙 (@JCopland53) reported from Lanarkshire, Scotland

    @bt_uk @BTGroup @BTSopenreach Anyone getting rubbish service from BT/OpenReach? Connected to full fibre Monday-no internet since wrong connection outside Won’t get fixed ‘til 6 August! 👎😡🏴󠁧󠁢󠁳󠁣󠁴󠁿 Also no landline-it had to be cut to pull fibre into house! No show engineer today🤬

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk trying to login to my account and it’s saying I don’t have one, tried recovering my account through my phone number and it’s saying nothing

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare evening. I’ve got an issue with my service. I asked for caller ID and it’s still not working

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • antoinecollin Antoine Collin (@antoinecollin) reported

    @bt_uk No it hasn’t been resolved despite trying to sort it out on the phone with an expert. Wifi keeps dropping, getting someone to come and look at it would probably be a better solution.

  • fahmedia F🌴 (@fahmedia) reported

    @bt_uk Was supposed to have internet three weeks ago but one of your engineers told us there is a problem inside the building. Nothing has been scheduled and I have been charged 72 pounds for a service that I haven't even used yet! Can you help? Also did not receive my call back

  • Cassini_jon Jon (@Cassini_jon) reported

    @bt_uk It’s proving to be an extremely poor decision so far. Also now having to have a new set top box because of incorrect advice by installer…I will be asking for additional discs. Just very annoyed at present, but thanks for your response

  • CCInformant CryptoInformant (@CCInformant) reported

    @veneta02 @btsport 100% . I don't watch football anymore, and they even wrap the UFC in this ****.

  • Dark_God Paul Smith (@Dark_God) reported

    @bt_uk Thank you, their internet is back up now. Fast response or a public maintenance/outage/issue page would be helpful. Again, thanks for your reply but with all this 'instant' communication it still seems no one can get any answers for at least a day. Lost home working day.

  • Jod1e1992 Jodie (@Jod1e1992) reported

    @bt_uk My service told me they don't have access to your exchanges, so can't advise.

  • joshowenswinn Josh Owens-Winn (@joshowenswinn) reported

    @bt_uk I understand that, but I’ve emailed them twice and no response. It says it’s been delivered to a neighbour but it hasn’t. Surely there’s something you can do to help. I can’t just sit here? This is madness!

  • JenHarr20295953 Jen Harrison (@JenHarr20295953) reported

    @bt_uk Nope it's STILL NOT RESOLVED. ABSPLUTE JOKE. 2 HOURS ON CALLS NO RESOLUTION

  • JustCharlieee Charlie C (@JustCharlieee) reported

    @bt_uk please help - grandparents in their 80’s haven’t had use of their telephone for nearly 10 days as there is a problem with the line. We’ve been waiting for an engineer for 3 days. Everytime we phone or live chat we are told different stories. How can we get this resolved?

  • ssbrown94 Shannon Brown (@ssbrown94) reported

    @bt_uk when is the internet going to be sorted down yesterday and still not back on how long it going be off NE37 area