BT (British Telecom) outages and service status in Betws-y-Coed, Wales

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

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  Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported 11 minutes ago from Blaenau-Ffestiniog, Wales

  @BTCare how.much would you charge to fix a wall Socket

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  Jon 🕷 (@jmarcjones) reported 17 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

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  Chris Atterbury (@iCaptnSpaulding) reported 43 minutes ago from Penrhyndeudraeth, Wales

  @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Chiara (@Mhairiang26) reported 4 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

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  Catherine (@teacherCate1) reported 5 minutes ago

  @bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.

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  Angela Cummins (@Angela_Cummins) reported 6 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

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  BudeBee (@_BudeBee) reported 7 minutes ago

  @bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue

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  Robin Shaw (@RSh234) reported 7 minutes ago

  @bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.

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  Not Now Dave (@not_now_dave) reported 8 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

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  H (@surkdidat) reported 12 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

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  Joey (@laggyteabag) reported 13 minutes ago

  @bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?

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  Shane Hayward-Giles (@SHaywardGiles) reported 13 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

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  Jan Gill (@JanetAGill) reported 14 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !