BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Betws-y-Coed, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales
Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Chris Atterbury
(@iCaptnSpaulding) reported
from
Penrhyndeudraeth, Wales
@bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention
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Mr Smurf 🏴
(@MrSmurff19) reported
from
Blaenau-Ffestiniog, Wales
@BTCare how.much would you charge to fix a wall Socket
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SKOL 2-3 ⃤ ⃤ ⃤ ⃤ ⃤
(@BilbaoBaresi) reported
@bt_uk STOP messing around with the broadband in our area. Last weekend you messed it up and it was down all weekend, 6 hours ago you messed it up again. I work from home and this has cost me a lot of money, absolutely furious. I expect a resolution ASAP else I'll look elsewhere
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(((Ⓥanilla Rose, presumptive witch)))
(@MsVanillaRose) reported
@bt_uk I was never asked whether I wanted my ability to make phone calls depend on whether the broadband was working. The broadband failed briefly this afternoon and I realised I hadn't been consulted at all on whether I wanted 2 important forms of communication to fail at once.
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Tej Singh
(@exacity) reported
@bt_uk So after one of your pathetic staff lies to me (on a record call) and for the second time from BT, your guy today was supposed to call me back to log the complaint and discuss another LIE your staff told me, I've got no callbacks. Absolute terrible customer service.
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🇬🇧mac🇬🇧
(@upthemac2) reported
@bt_uk Who gives a **** , it’s been rammed down people’s throats no one cares anymore ,
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skipster
(@skipster1975) reported
@bt_uk Nope..on hold now.. but front line staff have no escalation help...
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J
(@snipe2379) reported
@bt_uk Complaint and evidence now sent the ombudsman service
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Chris Mowles
(@ProfChrisMowles) reported
After multiple texts from @bt_uk about when the fault would be fixed (also told it would be today), eventually told it would be Tues 19th, a week after first report. Sheesh. 'How do you rate our service'?
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Tej Singh
(@exacity) reported
@bt_uk So after one of your pathetic staff lies to me (on a record call) and for the second time from BT, your guy today was supposed to call me back to log the complaint and discuss another LIE your staff told me, I've got no callbacks. Absolute terrible customer service.
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Tom Howard
(@Tom_Howard) reported
@bt_uk you talk about staying connected but it’s going to take 6 days for an engineer to come & fix my line, I work from home and need internet!
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Martin Pezet
(@mpezet) reported
@bt_uk the issue appears to have resolved itself, thanks