BT (British Telecom) outages and service status in Betws-y-Coed, Wales

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

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  Chris Atterbury (@iCaptnSpaulding) reported 9 minutes ago from Penrhyndeudraeth, Wales

  @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

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  Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported 42 minutes ago from Blaenau-Ffestiniog, Wales

  @BTCare how.much would you charge to fix a wall Socket

• 
  Jon 🕷 (@jmarcjones) reported 54 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@palacejohn) reported 3 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  Craig Goddard (@ChemTeachCGO) reported 3 minutes ago

  @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 3 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Slimzee (@slimzeeUTD) reported 6 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

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  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 9 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  Michael E (@Michael35427696) reported 11 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  John Adams (@JohnAdamsEbble) reported 16 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  Kevin Chubb (@swanseagas) reported 20 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  Katy Nicholls (@Its_Baby_K) reported 20 minutes ago

  @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

• 
  BudeBee (@_BudeBee) reported 20 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.