BT (British Telecom) outages and service status in Betws-y-Coed, Wales

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

• 
  Chris Atterbury (@iCaptnSpaulding) reported 27 minutes ago from Penrhyndeudraeth, Wales

  @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

• 
  Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported 32 minutes ago from Blaenau-Ffestiniog, Wales

  @BTCare how.much would you charge to fix a wall Socket

• 
  Jon 🕷 (@jmarcjones) reported 33 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Pauline Nelson (@DrP_Manc) reported 3 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  Jon Barnes (@jonbarnes10) reported 5 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

• 
  Sem Essessi (@SemiEssessi) reported 9 minutes ago

  @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.

• 
  gary tordoff (@chinleyman) reported 13 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 17 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  mungo's mouthpiece (@MungoMouthpiece) reported 18 minutes ago

  @bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!

• 
  Claire🌹 (@sundaygirl851) reported 22 minutes ago

  @bt_uk Well so far when speaking to people he's just been fobbed off with 'well it should be happening as we speak so he feels like people aren't actually really trying to help him so he's reluctant to ring again snd is now stuck between 2 phones....

• 
  Alan Swanson (@Haggisguy) reported 22 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  ABC (@charl32647) reported 25 minutes ago

  There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

• 
  Damon Cochrane (@DamonCochrane1) reported 28 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.