BT (British Telecom)

BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Betws-y-Coed, Conwy, Wales 01/28/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

  • MrSmurff19 Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported from Blaenau-Ffestiniog, Wales

    @BTCare how.much would you charge to fix a wall Socket

  • iCaptnSpaulding Chris Atterbury (@iCaptnSpaulding) reported from Penrhyndeudraeth, Wales

    @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hasnainadeel Adeel Hasnain (@hasnainadeel) reported

    @bt_uk your inter net not working ..

  • GillDurham Gilly McPotteryMum 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GillDurham) reported

    @btbusinesscare What will I direct message do? I already have a complaint raised. Today I have spoke to Sundeep, Aditya and now Nushat, yep three different people in the last hour online. Any further forward? That will be a No

  • georgiahughes65 Georgia Hughes (@georgiahughes65) reported

    Just had a scam call from someone claiming to be from @bt_uk and I played along for a while and said ‘ok so do you want my bank details and to take all my money then?’ and he screamed down the phone YES IM GOING TO TAKE ALL YOUR ******* MONEY and hung up 🥴

  • Joshh9761 Shattered🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Joshh9761) reported

    @bt_uk They have not but I did get the automated text saying “we ain’t to fix this before Wednesday” thing is I kinda need the internet for work and etc.. so this is a nightmare for me right now

  • vis_rev visrev (@vis_rev) reported

    @bt_uk Someone is meant to be calling on Wed am but no longer believe this will happen given several false promises over 2 week period. I would like some serious help with this situation & it sorted asap.

  • 3Jordanburton jordan burton (@3Jordanburton) reported

    @bt_uk why am I getting 40.0 mbps when we pay for the fastest speed yet again terrible service but I'm sure you'll blame the customers, you're more than happy to hike prices up but don't fix anything, definitely won't be renewing

  • GeekNamedMike MiKE (@GeekNamedMike) reported

    @bt_uk Ey Bri, just to let you know, we have spoken to our friend up the road who is having the same issues and they spoke to a BT engineer, the original fix in the cab failed and now they are waiting on a part to try the fix again.

  • philcarver72 Phil Carver (@philcarver72) reported

    @bt_uk I phoned up on the 1st of February to cancel my broadband and home phone it wasn't processed so now I have to pay for March and April shocking service

  • GeekNamedMike MiKE (@GeekNamedMike) reported

    @bt_uk They've text back and said there is no issue but it has been dropping out a lot yesterday and today, getting the purple light on the router. Done all the usual stuff with the route, still doesn't resolve anything

  • Chloe_Webb1991 Chloe Webb (@Chloe_Webb1991) reported

    @bt_uk I’ve had 2 engineers already and two 50 minute phone calls. No one is able to fix the problem. Lizzie can you escalate this further as general reporting doesn’t help.