BT (British Telecom)

BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Betws-y-Coed, Conwy, Wales 12/31/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

  • MrSmurff19 Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported from Blaenau-Ffestiniog, Wales

    @BTCare how.much would you charge to fix a wall Socket

  • iCaptnSpaulding Chris Atterbury (@iCaptnSpaulding) reported from Penrhyndeudraeth, Wales

    @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nanussanyu nunji (@nanussanyu) reported

    @bt_uk don’t really understand how this is still a problem but this is the second time in two weeks i’ve been provided with a repair date and not had it fulfilled. please get it together or i’m going to sit outside philip jansen’s home and use his internet

  • ixuriee ixurie (@ixuriee) reported

    @bt_uk Has just happened again and was down for 8 hours. I’ve tried to call the number it gives me on the site but it says the number is not recognised. I also tried to report the issues but it’s gone straight through to saying you’ll send someone over but didn’t tell me any other info?

  • JSalisburyJones Jen Roseman (née Salisbury-Jones) (@JSalisburyJones) reported

    @FTusa284 @bt_uk @GNetworkComms About a mile north of Tower Bridge here - lucky if I get 1Mbs up/down. Virgin Media won't run fibre a few metres from their cabinet because 'the paving slabs are too expensive'. I use a 5G router.

  • PrettyHatMech 🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴 (@PrettyHatMech) reported

    So the braindead parasites from @bt_uk just sent us a marketing leaflet for a service we already use with them. If @bt_uk shut down its entire marketing department; and spent the money on infrastructure and customer services; they’d actually get more customers.

  • stevewilley Fat Freddy's Cat (@stevewilley) reported

    @bt_uk do you not have a record on your systems when a customer is old and vulnerable? My 82 year old friend called me in some distress having been sent a new router and a letter saying his phone and broadband would stop working if he didn't replace his old one with the new one.

  • zakariabhayat Zakaria Bhayat (@zakariabhayat) reported

    @bt_uk hi. When do you plan to offer an option for e-sim for a smart watch? I am a BT home broadband and mobile customer

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • GaryG0985 Gary Goodwin (@GaryG0985) reported

    Can anyone please help me out with an access code for @bt_uk please? PS5 back in stock and finally have chance to get 1 but need BT Access code please, will be forever grateful

  • Rach_A_Rama Yoni Live Once (@Rach_A_Rama) reported

    @Droop69 @bt_uk Oh the goalposts have been sawed up, made into firewood and sacrificed on the altar of incompetence. We would like to cancel but they’ve told us it will take even longer if we go with another supplier so it seems like we’re stuck.

  • MillarRoddy Roddy Millar (@MillarRoddy) reported

    @bt_uk Trying to access my account online but there’s a problem setting up the ‘two step authentication’. Pretty frustrating in all honesty!!