BT (British Telecom)

BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Betws-y-Coed, Conwy, Wales 01/11/2026 08:35

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • iCaptnSpaulding Chris Atterbury (@iCaptnSpaulding) reported from Penrhyndeudraeth, Wales

    @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

  • MrSmurff19 Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported from Blaenau-Ffestiniog, Wales

    @BTCare how.much would you charge to fix a wall Socket

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DeborahBestwick @DeborahBestwick (@DeborahBestwick) reported

    @bt_uk Broadband activation is now scheduled for the 23rd, but this is after I was promised Hybrid Connect service from the 1st which hasn’t happened and was not possible as no one checked whether OpenReach had released the line. X2. started new order as instructed, ‘failed’again.

  • nitnatc Natalie Cox (@nitnatc) reported

    @bt_uk no valid reason or explanation either. 25 years of loyal customer to yourselves and when we need you you let us down.

  • g4ngy abu gangy (@g4ngy) reported

    Forced to work unpaid overtime as @bt_uk internet keeps going down.

  • LilianCameron1 Lilian Cameron (@LilianCameron1) reported

    @bt_uk What a complete and utter joke! I reported a fault last October and no-one has fixed it yet! Not only that - I've had to pay over £30 a month all that time whilst achieving speeds of between 0.4 and ,0.7. Absolute garbage!

  • nitnatc Natalie Cox (@nitnatc) reported

    @bt_uk installation arranged for 19th in a rental property we’ve had to go to following a house fire at our home. Text today saying they need to reschedule and will be in touch. This is NOT good enough. We are reliant on this for business and school. Very poor service

  • gillianp72 Gillian Poole (@gillianp72) reported

    @bt_uk on hold 50 mins. Engineer booked and didn’t show. Customer care put phone down on me!!

  • MarkyB_62 Mark Breeze🕷 #FBPE #FBPA #RejoinEU (@MarkyB_62) reported

    @WasOnceLoved @bt_uk @BTCare I never answer or call back unrecognised numbers. If it's important they always leave a message or send a text.

  • MissTishEwe Miss Tish Ewe (@MissTishEwe) reported

    @btbusinesscare dm’d you 3 hours ago and still no response. Your customer care is deplorable

  • RickGuttridge Rick Guttridge (@RickGuttridge) reported

    .@bt_uk & @OpenreachHelp never fail to amaze me with their ineptitude. Been waiting since feb 23 for my phone line to be moved. Another day, another engineer not turned up yet the job is ‘complete’ The monopoly on providing home phone lines really does nothing for service 🤬#rant

  • MaximusArvo Maximus (@MaximusArvo) reported

    @bt_uk Care to explain why one of your employees told me to, and I quote, “**** off ************” when I told him to ring back later?