BT (British Telecom) outages and service status in Betws-y-Coed, Wales

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

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  Chris Atterbury (@iCaptnSpaulding) reported 11 minutes ago from Penrhyndeudraeth, Wales

  @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

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  Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported 31 minutes ago from Blaenau-Ffestiniog, Wales

  @BTCare how.much would you charge to fix a wall Socket

• 
  Jon 🕷 (@jmarcjones) reported 54 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark stratford (@stratfordmark) reported 2 minutes ago

  @bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?

• 
  Mark P Tickner (@mptickner) reported 4 minutes ago

  @TalkTalk It's @BTCare #Openreach that's the issue. All my neighbours went down and I'm the only TT customer, but everyone's providers are over Openreach. They simply don't give a ****.

• 
  kernip ✌ (@Kernn_Dawg) reported 5 minutes ago

  @bt_uk you’re existing customer price promise is a scam, your customer service is a mess and you have 0 loyalty for your long term existing customer. Get in the bin. Moving to @skytv asap.

• 
  susie dolphin (@Sudo_1962) reported 8 minutes ago

  After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

• 
  Simon Bowler (@simonjbowler) reported 8 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  John Brett (@JohnB_Rivendell) reported 11 minutes ago

  @btbusinesscare Since the last 2 updates (8.2.6 & 8.2.7) the app doesn’t work properly. Can do some like speed test and service status but it won’t let me access the hub with my admin password to control WiFi, guest access etc. Fault reporting gets stuck and cycles round to the beginning.

• 
  AJ69 (@AmandaJ07927690) reported 13 minutes ago

  @btbusinesscare my 90 year old Mother is still waiting for her landline to be fixed. Fault at exchange. 3 days now she has been without and she's on your priority list. Her lifeline system is also not working because of the Fault with her landline..... When is it going to be on

• 
  Shaun Burnett (@shaunburnett) reported 14 minutes ago

  @btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!

• 
  Apex Signs (@apex_signs1) reported 15 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  uılʞuɐɹℲ (@puddles46) reported 16 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable