BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

• Jon 🕷 (@jmarcjones) reported 5 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

• Chris Atterbury (@iCaptnSpaulding) reported 29 minutes ago from Penrhyndeudraeth, Wales

  @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

• Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported 50 minutes ago from Blaenau-Ffestiniog, Wales

  @BTCare how.much would you charge to fix a wall Socket

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• SKOL 2-3 ⃤ ⃤ ⃤ ⃤ ⃤ (@BilbaoBaresi) reported a minute ago

  @bt_uk STOP messing around with the broadband in our area. Last weekend you messed it up and it was down all weekend, 6 hours ago you messed it up again. I work from home and this has cost me a lot of money, absolutely furious. I expect a resolution ASAP else I'll look elsewhere

• (((Ⓥanilla Rose, presumptive witch))) (@MsVanillaRose) reported a minute ago

  @bt_uk I was never asked whether I wanted my ability to make phone calls depend on whether the broadband was working. The broadband failed briefly this afternoon and I realised I hadn't been consulted at all on whether I wanted 2 important forms of communication to fail at once.

• Tej Singh (@exacity) reported 2 minutes ago

  @bt_uk So after one of your pathetic staff lies to me (on a record call) and for the second time from BT, your guy today was supposed to call me back to log the complaint and discuss another LIE your staff told me, I've got no callbacks. Absolute terrible customer service.

• 🇬🇧mac🇬🇧 (@upthemac2) reported 4 minutes ago

  @bt_uk Who gives a **** , it’s been rammed down people’s throats no one cares anymore ,

• skipster (@skipster1975) reported 6 minutes ago

  @bt_uk Nope..on hold now.. but front line staff have no escalation help...

• J (@snipe2379) reported 7 minutes ago

  @bt_uk Complaint and evidence now sent the ombudsman service

• Chris Mowles (@ProfChrisMowles) reported 8 minutes ago

  After multiple texts from @bt_uk about when the fault would be fixed (also told it would be today), eventually told it would be Tues 19th, a week after first report. Sheesh. 'How do you rate our service'?

• Tej Singh (@exacity) reported 10 minutes ago

  @bt_uk So after one of your pathetic staff lies to me (on a record call) and for the second time from BT, your guy today was supposed to call me back to log the complaint and discuss another LIE your staff told me, I've got no callbacks. Absolute terrible customer service.

• Tom Howard (@Tom_Howard) reported 10 minutes ago

  @bt_uk you talk about staying connected but it’s going to take 6 days for an engineer to come & fix my line, I work from home and need internet!

• Martin Pezet (@mpezet) reported 16 minutes ago

  @bt_uk the issue appears to have resolved itself, thanks