BT (British Telecom)

BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Betws-y-Coed, Conwy, Wales 01/21/2026 15:15

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • iCaptnSpaulding Chris Atterbury (@iCaptnSpaulding) reported from Penrhyndeudraeth, Wales

    @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

  • MrSmurff19 Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported from Blaenau-Ffestiniog, Wales

    @BTCare how.much would you charge to fix a wall Socket

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EileenLee7 Cat's Mum (@EileenLee7) reported

    @bt_uk my wifi has gone down. Postcode SK4 4PF is this an area fault?

  • HeidiNagaitis Heidi Nagaitis (@HeidiNagaitis) reported

    @bt_uk No - but it's a BT managed pole. According to their service provider, we can't do anything until BT fit a new pole and reconnect the cables to the property.

  • ri_builders R & I Builders Ltd (@ri_builders) reported

    @btbusinesscare why is email so slow?

  • Gunstrikes cam (@Gunstrikes) reported

    Bridge Tap Bridge Tap Bridge Tap, what a terrible fault that still hasn’t been fixed! Coming up to 2 whole weeks without broadband and internet @bt_uk @OpenreachHelp @WeAreOpenreach

  • toffeetom Thomas Davies (@toffeetom) reported

    @bt_uk hi my broadband speeds are well below what I am supposed to be guaranteed but I cant get access to your online chat for help. Is there anyone available to help please?

  • sam27067336 Sam (@sam27067336) reported

    @bt_uk well i could well and truly cry BT ! 4 engineers and numerous more phone calls and still unable to do any downloading with 5 speed . 30 min wait on phone . We are finally leaving you today . DISGUSTING CUSTOMER SERVICE

  • DanFranklin90 Dan Franklin (@DanFranklin90) reported

    @EE @bt_uk Hey. If my Dad upgrades to the new BT Halo 3 + broadband & I decide to switch my phone network, would I be entitled to a 10% discount if I bought a sim only plan? Regards, Dan

  • Gunstrikes cam (@Gunstrikes) reported

    @bt_uk My bad didn’t know that still, freedoms a must right now without connection. Big up James from Openreach who couldn’t fix the fault and not telling me what the fault is

  • Gunstrikes cam (@Gunstrikes) reported

    @bt_uk Should apply as an engineer came and couldn’t fix it, been down since 4th November and still not had compensation I don’t think lmao scammed

  • janettebaker5 janette baker (@janettebaker5) reported

    @bt_uk has there been issues with the internet mine has been off 2 hours only just back on