BT (British Telecom) outages and service status in Betws-y-Coed, Wales

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

• 
  Jon 🕷 (@jmarcjones) reported 11 minutes ago from Bethesda, Wales

  @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

• 
  Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported 29 minutes ago from Blaenau-Ffestiniog, Wales

  @BTCare how.much would you charge to fix a wall Socket

• 
  Chris Atterbury (@iCaptnSpaulding) reported 40 minutes ago from Penrhyndeudraeth, Wales

  @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph Murray (@DerekDonkey1977) reported 4 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving

• 
  Ann Merrigan (@MerriganAnn) reported 5 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  Paul stagg (@Staggly) reported 6 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering

• 
  GM (@dres79125) reported 8 minutes ago

  @btbusinesscare absolute joke. Is there an actual working link to make a complaint?

• 
  Nix's (@nickinoonoos) reported 9 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

• 
  Steph Murray (@DerekDonkey1977) reported 10 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution

• 
  Future Tech (@neural_theory) reported 12 minutes ago

  @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

• 
  Stockport871 (@stockport871) reported 12 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Dean Hazell (@Deano01973) reported 13 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  Kasim (@Kasim26767212) reported 16 minutes ago

  @bt_uk Whats the customer setvice number ?