BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Betws-y-Coed, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales
Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:
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Mr Smurf 🏴
(@MrSmurff19) reported
from
Blaenau-Ffestiniog, Wales
@BTCare how.much would you charge to fix a wall Socket
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Chris Atterbury
(@iCaptnSpaulding) reported
from
Penrhyndeudraeth, Wales
@bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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karen howlett
(@ayley26) reported
@bt_uk My brother in law has been on the phone to you every single day, how many times do you want to look in to it? An 89 year old spent 4 hours on the floor with no help,because you couldn't be bothered to send an engineer out.
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Soraal
(@soraal88) reported
@bt_uk hi there, I’d like to raise a formal complaint against one of your agents. She tried to scam me and lied to me. Can you please help?
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Shylovestea
(@shylovestea) reported
@bt_uk do you have an outage in Watford WD17? We have not had Internet in almost 2 hrs..
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Ash Sachdeva
(@_ashsachdeva) reported
@bt_uk I don’t need an update because everyone is absolutely clueless. I need a solution, a refund and compensation. @bt_uk
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Bella Caridade-Ferreira
(@bella_caridade) reported
I know it’s a complex fault, but where’s the specialist @bt_uk team? Someone should take ownership and proactively keep me informed and updated. And why do I keep getting messages saying it’s fixed only for my hopes to be dashed? Could someone please help? #shambolicservice
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Tom Watts
(@_TeeDoubleU) reported
@btbusinesscare apparently my order is still delayed due to ‘routing’ problems… what are they then?
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MontpellierJewellers
(@montjewellers) reported
@btbusinesscare What is your position within @bt_uk and do you actually have any authority to resolve issues?
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cy
(@cybernheim) reported
@bt_uk BT needs to have better communication systems in place to deal with more challenging technical issues. Due to a lack of communication and understanding of the account, I third telephone line was going to be set-up. It is difficult to reach the advisor with knowledge of the issue.
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Laura Tabb
(@ltabb1) reported
@bt_uk terrible customer service - no WiFi since Friday as you accidentally switched off the wrong house! Two engineer visits booked - two no shows. Now another one booked, but not until Thursday!? Awful, and such a colossal waste of time!!!!!
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Tele
(@telechara) reported
@bt_uk @bt_uk What customer service does not answer their customers' questions? Why can't you just explain clearly about these features and support us better?