BT (British Telecom)

BT (British Telecom) Outage Report in Betws-y-Coed, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Betws-y-Coed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Betws-y-Coed, Conwy, Wales 01/23/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

  • MrSmurff19 Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported from Blaenau-Ffestiniog, Wales

    @BTCare how.much would you charge to fix a wall Socket

  • iCaptnSpaulding Chris Atterbury (@iCaptnSpaulding) reported from Penrhyndeudraeth, Wales

    @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mtattoo99 Sam Horobin (@mtattoo99) reported

    @bt_uk Service is ok at the minute it just came away from the wall and raw plugs came out as well I am a bt customer

  • joshowenswinn Josh Owens-Winn (@joshowenswinn) reported

    @bt_uk please help?

  • _rob_p_ Robin Phillips 💉💉 (@_rob_p_) reported

    @BTCare our broadband is down again?! What is going on and is it a repeat of the problems from a couple of weeks ago? If so, are you and @OpenreachHelp going to fix it properly or is this a new normal?

  • Michael1Green Michael Green 💙 (@Michael1Green) reported

    @bt_uk BT Customer Service do you actually exist?!?!? Engineer booked for this morning, 10-12, total no show… now waiting for an agent to pickup for over 30mins to find out why…. #customerservice

  • gerrishevans Jayne Gerrish-Evans (@gerrishevans) reported

    @bt_uk An engineer failed to turn up on Friday morning. I’ve been trying to contact your call centre since. I’ve waited for 3 - 4 times at 90 minutes+ and then just get cut off. How do I cancel?

  • Michael1Green Michael Green 💙 (@Michael1Green) reported

    @bt_uk BT Customer Service, do you exist?!?! Engineer booked 10-12, no show, and now waiting for an agent to pickup for over 30mins?!?!

  • clouhg99 so (@clouhg99) reported

    @bt_uk Down the line the other tv will have trouble logging and then i will have to change the password again.

  • jims75 james (@jims75) reported

    @ChrisoutofWater @bt_uk Gets a bit boring? Most of the population don't care about history in general never mind a whole month one subject!

  • LjBroughton Lisa Broughton (@LjBroughton) reported

    @bt_uk Yes it's been hell. Using mobile with unstable signal. Paid lots of money for extra mobile data as I rely on it for bereavement admin. Hotspot doesn't work. Phone and wifi was wrongly cut off and spent hours on phone to you. No reconnection until Wednesday Thur. Nightmare.

  • AMHowarth Andrew Howarth (@AMHowarth) reported

    Shocking service again from @bt_uk - 30 minute wait on the phone lines - just given up - what is wrong with your customer service ? called PlusNet yesterday call answered in 3 minutes and the bloke I spoke too knew what he was talking about. #digitalvoice