BT (British Telecom) Outage Report in Blaenau-Ffestiniog, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blaenau-Ffestiniog, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blaenau-Ffestiniog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Blaenau-Ffestiniog, Gwynedd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Penrhyndeudraeth.
| City | Problem Type | Report Time |
|---|---|---|
 Penrhyndeudraeth |
Internet | |
| Penrhyndeudraeth |
Internet | |
| Llanrwst |
||
| Llanrwst |
Internet | |
| Porthmadog |
Wi-fi | |
| Porthmadog |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Blaenau-Ffestiniog, Wales
Latest outage, problems and issue reports in Blaenau-Ffestiniog and nearby locations:
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Chris Atterbury
(@iCaptnSpaulding) reported
from
Penrhyndeudraeth, Wales
@bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention
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Mr Smurf 🏴
(@MrSmurff19) reported
from
Blaenau-Ffestiniog, Wales
@BTCare how.much would you charge to fix a wall Socket
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Jim Wall 🏴
(@jimnicebutdim) reported
from
Talsarnau, Wales
@bt_uk Highly likely due to yesterday's thunderstorm, I noticed this morning my landline phone in Talsarnau isn't working. Have spoken with neighbors and they have same problem. Intriguingly my broadband is working.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Broughton
(@Big_PeteDC) reported
Ok so @BTCare you’ve responded to acknowledge my criticism of your Customer service and Broadband made via your App but now I’ve been told to “tweet you” in order that someone might just give a damn, enough to ring me back. Wow @BTCare your Customer Service shows no bounds !!!!
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Stuart
(@StuMSmith) reported
@bt_uk since November my housebound & seriously ill parents have not had a reliable landline. They have missed important medical appts because of this. You have made promises that are repeatedly broken. @Ofcom really need to investigate your mistreatment of vulnerable customers.
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Ingrid Ord
(@CompassionateAw) reported
@BTCare Very poor show! No connection after being told it would happen on the 8th. Now engineers are REVIEWING on 15th. Consequence=no income for customer
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Andy ODonnell
(@Andyo73) reported
@blok_32 @SkySports @btsport It's awful mate. Don't know how they get away with it.
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Sarah Hori
(@hori_sarah) reported
@frosty0610 @bt_uk Totally agree. We are in the same area, BT’s communication is a complete disgrace at best! We are all just another account number on their customer list. You only find out how good a company really is when a problem occurs. Unfortunately in my experience they are very poor.
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PhilFortune
(@PhilFortune8) reported
@bt_uk 20+ screen shots taken from the router showing speeds ranging between 2Mb\s > 40Mb\s and service re-starts multiple times daily (confirmed by BT agents during support calls). Continuous IP address renewals. 5 Engineers confirming ‘Noise & errors on the line’ 3-4 hour visit
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PhilFortune
(@PhilFortune8) reported
@bt_uk 60 + wireless connection failovers to BT mini-hub which is continuously being disabled by BT when each fault case closed without resolution. 20+ Phone calls with BT support. Unfulfilled assured promises of compensation for unusable service @ £8.30\day X 42 days.5 agents
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Lisa Kniveton
(@LisaKniveton1) reported
@bt_uk my broadband and landline have been down since Saturday!Fault tracking says to contact you to let you know if the service is working. Impossible to get through to customer services!! After entering my number nothing happens. Your online chat doesn't connect either!
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@bt_uk I know you're only trying to help Rita, but I'm funny about putting those details on social media, even in a DM... The last thing I need is someone phoning me from the Dark Web asking for Fuzzy Chocolate or Happy Pineapple "plant food" or finding my inbox full of **** pics 🙈😱
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T
(@sTrongFuse) reported
So, despite being a broadband customer for over 11 years, @BTCare now want to charge £402 to leave them because 14 months ago I let them talk me into spending more money with them for services it tuned out I could never use. Great way to treat a long-standing customer...