BT (British Telecom) outages and service status in Ballycastle, Northern Ireland

Problems in the last 24 hours in Ballycastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballycastle, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Ballycastle, Northern Ireland

Latest outage, problems and issue reports in Ballycastle and nearby locations:

• 
  Paddy (@Paddy_Cal) reported 25 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

• 
  Sean McCormick (@seanmccormick2) reported 53 minutes ago from Ballycastle, Northern Ireland

  @btsport sort out your crap coverage of Everton V Liverpool. The sound is 5 seconds ahead of the picture. Terrible coverage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leo Goile (@AussieBunyip) reported 7 minutes ago

  @bradbutterworth @bt_uk @BTGroup Ahh somethings never change.

• 
  DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported 7 minutes ago

  @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

• 
  nicolas mcmillan (@herbie963) reported 10 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  Jacki (@SportyOsteo) reported 10 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  trevor rhodes (@trevjrho) reported 12 minutes ago

  @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

• 
  Shoshanah Cohen (@sc2987) reported 13 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  Karla (@SaffyBun) reported 14 minutes ago

  @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.

• 
  Paul Williams (@DonPauleone1987) reported 16 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  nicolas mcmillan (@herbie963) reported 16 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  Keith Stewart (@lovemymemo) reported 19 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!