BT (British Telecom) outages and service status in Aberfoyle, Scotland

Problems in the last 24 hours in Aberfoyle, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberfoyle, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Aberfoyle, Scotland

Latest outage, problems and issue reports in Aberfoyle and nearby locations:

• 
  Bruce Cook (@Fargoan) reported 26 minutes ago from Balfron, Scotland

  @btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.

• 
  Kevin McLeod (@kojack1977) reported 26 minutes ago from Balmaha, Scotland

  Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Shaw (@RSh234) reported 28 seconds ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  Sheila kirkby (@kirkbysheila28) reported 28 seconds ago

  @bt_uk @Boston_Rabbit What a way to treat a 92yr old @bt_uk you should be ashamed

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 2 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  Warren Peters (@wizza_wozza) reported 3 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Phillip Thompson (@Phillip16484278) reported 3 minutes ago

  @bt_uk I’ve been a BT customer for many years. It would appear you value new customers rather than retaining new ones. There’s a monthly difference of £5. Rather lose a customer I would think that you would match the price. Apparently not. Crazy business model.

• 
  sue evans (@untidysue) reported 6 minutes ago

  @bt_uk please can you tell me why I can’t test my broadband speed please? Suddenly it’s not working when I go into our garden and it always has before.

• 
  Justine (@bean0509) reported 8 minutes ago

  Customer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.

• 
  Changeling64 (@64outsider) reported 8 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

• 
  Helen Wakelam (@HelenWakelam) reported 12 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  Kerry Sumner (@MinsterStudios) reported 13 minutes ago

  @bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday