BT (British Telecom) outages and service status in Aberfoyle, Scotland

Problems in the last 24 hours in Aberfoyle, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberfoyle, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Aberfoyle, Scotland

Latest outage, problems and issue reports in Aberfoyle and nearby locations:

• 
  Bruce Cook (@Fargoan) reported 1 minute ago from Balfron, Scotland

  @btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.

• 
  Kevin McLeod (@kojack1977) reported 59 minutes ago from Balmaha, Scotland

  Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Lloyd (@darrenglloyd) reported 1 minute ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Faye Carter (@FayeLcarter) reported 1 minute ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Nikki Anderson (@NikkiOsbor4715) reported 4 minutes ago

  @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

• 
  Ma$joe (@Twoostep22) reported 7 minutes ago

  @bt_uk you are truly the worst company for customer service.

• 
  Sadaf Ahmed (@SadafAh05016729) reported 11 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  Adam Darke (@adarkelimited) reported 11 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  Rocket (@UppaRocket) reported 18 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Ian Robson (@GFX2001) reported 20 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  🤓 Julie 🤓 (@JulieNobbs) reported 22 minutes ago

  @bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!

• 
  Graeme Davis (@GraemeDavis) reported 23 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.