BT (British Telecom) outages and service status in Aberfoyle, Scotland

Problems in the last 24 hours in Aberfoyle, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberfoyle, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Aberfoyle, Scotland

Latest outage, problems and issue reports in Aberfoyle and nearby locations:

• 
  Bruce Cook (@Fargoan) reported 28 minutes ago from Balfron, Scotland

  @btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.

• 
  Kevin McLeod (@kojack1977) reported 45 minutes ago from Balmaha, Scotland

  Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JAH (@JAH59) reported 4 minutes ago

  @bt_uk I want to make a complaint

• 
  Ramnish Kalsi (@ramnishkalsi) reported 8 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  John (@palacejohn) reported 11 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  noone@nowhere (@nooneatnowhere) reported 11 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  erika x (@_erikacx) reported 12 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Shelley Squire (@badshelley) reported 12 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  George Somerville (@geosomerville) reported 14 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Chiara (@Mhairiang26) reported 18 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Andy250 (@Ministryofmess) reported 19 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Digger (@JohnKaysCanoe) reported 23 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?