BT (British Telecom) Outage in Balfron, Stirling, Scotland

@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

BT Sport with no crowd noise is terrible! #PSGMUN @btsport

@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

@bt_uk Yes. I will speak with talk talk and get them to cancel the line.

@bt_uk email down? Can’t access anything just now.

@bt_uk email servers down again. Poor service again and again.

When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

@bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

@bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

@chris_sutton73 @btsportfootball @PhilipsGrant @Keegs1982 @darrellcurrietv @stephencraigan @chris_sutton73 can you replace Kris boyd LoL go with @SkySports this is actually awful from @btsport 😥😥🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿

@kcros2 @bt_uk That was good service!

Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

OMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward

Come on to **** @SkySports and @btsport at least put old classic football matches on instead of this cricket and racing. Least it Would give me an excuse for a swally

@chris_sutton73 Now you can clean up some of the crap some of your colleagues on #btsport talk, no naming names but they dont share our love for the hoops 🤣

@bt_uk No but it appears to be a common theme. Its on your end....told you guys already I'm just going to cancel my subscription and get IPTV like rest of the country as im no longer getting the reliability im paying for.

@bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted

A week after reporting your app as faulty still no fix...think I'll cancel and watch it on iptv like everyone else @btsport @bt_uk

@btsport do I need to be an existing customer to watch #TysonJones or can I watch on PPV?

@btsport I've just booked the #TysonJonesJr fight online but I can't record it and have to watch it live at 1am, how do I cancel my #boxoffice I can't find anything online or had an email to confirm my order!!

@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

Decided I've been cursed yet another big company decided not to do what I paid them to do today. It was @HiveHomeUK turn today guess it makes a change from @bt_uk although both call centres are equally terrible 🤬🤬🤬

@bt_uk You guy's suck ***. A damn snail is faster than your internet.

@bt_uk I guess that’s what 6 years of over paying for crap internet and TV gets you, good to see your famous customer service living up to its reputation! Definitely time to cancel. 👋

@JamesPearceLFC @amazon @btsport **** off

@bt_uk Cannot log onto BtCloud keep getting Error Message MBB 3-01 can you help please

@bt_uk why do you seem to be messing my Mum and stepdad around? They've had Halo 2 installed, yet when they enquired about a disc, as there's no signal in front room, they were told it was another £3 - £7 per month? I never got charged that and i have 2 discs!

@Eelselim1 @bt_uk Bt gave wrong change of number to a vunerable adult who gets abusive calls as a result as it was owned by a business. Bt ceo away no compensation nothing for the suffering. Disgusting bt service wrote to press.