Is BT (British Telecom) having an outage in Clydebank, West Dunbartonshire, Scotland?

@BTCare Of course you can fix it. That's what the ELC team was supposed to do. By supplier you mean your own monopoly, Overreach. What's their excuse this time?

@BTCare Yes, done all of which the website had asked. Reported it and and it says it will switch on the backup broadband until they fix it but still no working WiFi. Can you confirm Glasgow is having problems? If so I can wait it out but no need to pretend all is well if it's not

@BTCare That doesn't show any faults but if you check down detector online it shows people in Glasgow and other parts of Britain having a outage...

@BTCare After 46 mins they answered. Unbelievable service levels. And clearly an on going issue. BT are now known for poor customer service. With so many service providers this needs to addressed before you lose more customers

@BTCare been a customer for over 30 years. Spent 30 mins last night and 35 mins tonight ringing your customer service number. No response. Just looking so see what deal you can offer to keep me as a customer. I guess you don’t value your customers

@BTCare Hello. As I understand it, this is one of the things Facebook suggests on their help section, to contact the mobile provider.

@BTCare hello. Is there a reason why my mobile on BT network cannot receive sms authentication codes from Facebook? It seems that BT is blocking it. Please help. Thank you.

@BTCare You should really train your staff better then. I pointed that out to your customer service advisor and was told that even though it’s a different line there is a joined up database for every address that would inform @virginmedia that you were currently providing service.

@TRextasyBand @bt_uk @BTCare The problem is that @bt_uk are still using copper wire from the street cabinets to our homes, and until they invest nationally in fibre ,these problems won't go away . It's so unfair on us bill payers.

@ufc @btsport fix the audio #UFCLiverpool

Hate how biased @btsport football commentary is. Whether its Liverpool games or Scottish football. Studio work is great then undone by poor ex pro commentators. Sort it out #ChampionsLeagueFinal2018 #btsport

@BTCare experiencing problems with the phone line and internet in Alexandria is there an overall problem?

@BTCare WiFi signal been really poor in PA5 postcode last few days

Tonight is my last night with @BTCare and I can't put into words how happy this makes me... nothing but problems since day 1

@BTCare so is it acceptable that when I sign up to a contract and my go live date has passed by 5 days but I don’t have broadband despite there being no issue with the line, and nobody at BT can tell me what is going on and when I will get the service I am paying for? Appalling.

@andystock22 @SkySports @SkyUK @btsport let's start a petition and get rid of these terrible commentators & pundits,Dempsey always snide towards bvb as if we beat his coupon and hes still bitter haha

@BTCare that's twice now your live chat 'agent's have just cut me off and ended the chat in the last 10 minutes. Disgraceful treatment of a customer!!!!

@BTCare we got our new smart hub WiFi today and it is just flashing a purple light. Is there a way to fix this??

@BTCare Three weeks intermittent internet and landline and you still can't even say if the problem is inside or outside my property. I'm a Researcher and need net access. This is appalling

@btbusinesscare No issue, I haven’t upgraded yet due to the way 4g works out here or not as is the case

@alecsmall09 @btsportscore @btsport Yeah he’s up there too just didn’t play under Conte for some stupid reason class defender

@BTCare @BTCare I've been trying to get this filled in again but each time I try to fill the form in it asks me to log in and then tells me there is no reward to claim. Help the farce continues!!!

@BTCare Why should I use another browser and no I don’t have access to another one. Your customer service is awful

@BTCare I was told that that’s the earliest that you could schedule in. You were quick enough to stop the service (against my request), but I can’t fathom why the delay in getting us online again.

@BTCare Why should I try another browser? I am very unimpressed with your customer service

@Mark_NE10 @maxrushden @lynseyhipgrave1 @btsport Soccer am went to shit wen tim lovejoy left

Terrible service from @bt_uk @BTCare I initiated switch to another provider, then I cancelled switch (confirmed by BT employee) expecting everything to carry on as normal. All services cancelled 5 days later and 1 month until services can be restored! Seriously?@MoneyTelegraph

@btbusinesscare please help. Ongoing fault on a business line, been waiting 10 days for a fix!