BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 12/11/2025 08:00

December 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine, Helensburgh and Alexandria.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • paulsbeaton Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland

    @RKA_89 @bt_uk Any joy Rachael? Having the same issue

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • Dongie1963 Ian Donnelly (@Dongie1963) reported from Paisley, Scotland

    @btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • neilwhite483 Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, Scotland

    Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • foxylady283 rachael walsh (@foxylady283) reported

    @bt_uk I did they hung up on me I need a manger to ring me as your customer service is awful

  • Samfat11 fatsam (@Samfat11) reported

    @Randall100 @JoeJoyceBoxing @btsport You wanted him to die? If you're overwhelmed in the heavyweight arena, stoppage is the only solution. Fighters die bruh.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk having trouble with My BT app on Samsumg Note 8. I have uninstalled and reinstalled but keep getting same message 'problem with App, need to restart '. When I enter my details again, same issue. I have no problem on my old iPad, it works fine.

  • CC_UK Central Computers UK (@CC_UK) reported

    @bt_uk Business account, but the outage seems to effecting residential in the area too. Little bit disappointed that BT have left it this long to fix.

  • Harra___ Harra (@Harra___) reported

    @bt_uk please sort your service out, I can't use my internet for more than 20 minutes without it cutting out. Don't even get me started with the speeds, we don't even get half of what we pay for.

  • alexharkett Alex Harkett (@alexharkett) reported

    Hi @bt_uk when my broadband contract ‘ends’ will the service continue at the same price or do I have to enrol in a new contract?

  • MattyBx9427 MattyB (@MattyBx9427) reported

    @bt_uk @EE I’ve Sorted That Issue Quick Question Does The BT Sport App Stream 4K HDR With A Compatible Device

  • dpen80 🌙🚀 (@dpen80) reported

    @bt_uk Can someone assist me pls with a billing issue . Spent 5 weeks in hospital & come out to a late payment charge and “credit control “ charge . I’d informed yourselves I was in hospital and would pay as soon as i was home & was assured no charges would be added yet they have

  • HAHarveyAuthor HollyAHarvey Author (@HAHarveyAuthor) reported

    This is why I will never use @bt_uk. Contacted them re my grandma and, despite her being close to passing away, they want their 31 day cancellation fee. Sickening.

  • LizEvan21606757 Liz Evans (@LizEvan21606757) reported

    @bt_uk @JenG1210 Yes a customer of yours is trying to scam people out of money