BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Bruce Cook
(@Fargoan) reported
from
Balfron, Scotland
@btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.
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ARCHIEEE
(@MMArchieee) reported
from
Glasgow, Scotland
How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts
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ArgyLobey
(@ArgyLobey) reported
from
Glasgow, Scotland
@bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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john livingston
(@livi68) reported
from
Glasgow, Scotland
@Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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George Somerville
(@geosomerville) reported
from
Glasgow, Scotland
Tell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....
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Kevin McLeod
(@kojack1977) reported
from
Balmaha, Scotland
Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer
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ArgyLobey
(@ArgyLobey) reported
from
Glasgow, Scotland
@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
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Kevin Lloyd
(@nofear1st) reported
from
Glasgow, Scotland
@btsport Tell Ally McCoist there was never a touch or penalty. He’s too quick to commit. Typical goal mouth predator. Love him though. #Rangers
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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George Somerville
(@geosomerville) reported
from
Glasgow, Scotland
It’s 2020 & @btsport is still showing that god awful Ferdinand & Lineker “advert”.....it’s so 2019, time to let go #btsport it’s done.
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KC
(@kcrooks71) reported
from
Greenock, Scotland
@bt_uk please fix my families phone line. Having problems for 14 months. Now 4 pensioners living in rural Scotland aged 76 to 79, 1 recovering from heart attack 6 weeks ago have no means of contacting anyone until the 26th at the earliest.NOT GOOD ENOUGH
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Social Enterprise Direct
(@socialentdirect) reported
from
Glasgow, Scotland
Due to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused
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Chris Taylor 🎱
(@chrisyt8) reported
from
Glasgow, Scotland
@paulshaw81uk @SkySports @btsport Agree mate just sat down to watch it happens all the time cant wait for @btsport to get it on
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Hibbs
(@HibbsA) reported
@janie07 @bt_uk It’s ridiculous isn’t it? Spoke to at least 10, friendly, trying to help but can’t, BT staff. No ownership of problems. Apparently my landline was cut off when Openreach installed fibre. Why?! So it’s had to be installed as a new connection. The drop outs? Infuriating.
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alickie
(@alickie66) reported
@Beviathan @virginmedia @bt_uk Best advice is avoid BT like the plague. Zero customer service. Promise the world and provide nothing. A long period of stress and frustration awaits you if you join BT
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Ben
(@bph73) reported
@bt_uk what's the email address of your complaint department? Can't find it on the "contact us" section of your website
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Richie
(@RichieUK_TTV) reported
@BTCare Hey! For over a year your website would only offer Fibre Essentials even though my line supports speeds of 73Mb (as I had this from you previously), your website is now letting me order Fibre 2 again, but says max speed is 50 down, 8 up, if my line supports higher 1/2
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Mark Rosenberg
(@mrosenberg789) reported
@bt_uk Why are 1571 services not working in M25 0FR area despite numerous phone calls complaining?
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R J T
(@offtheequipment) reported
@bt_uk broadband installed yest. Hub on orange (no connection). Engineer thinks it's due to 'upgrade to the head unit'. Called up. Guy has booked engineer... for Tuesday. I need to know what the issue is and exactly what compensation I'm due before cool off period ends
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m bulp
(@mbulp1) reported
Dear @bt_uk @BTSopenreach. Aware Government has promised a massive Fibre Installation by 2026, Writing to request an investigation for FTTP to my premises (1/2 mile over open fields from existing network) as the current copper service is constantly breaking by tree damage. Pls DM
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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Fran pickard
(@PickardFran) reported
@alickie66 @bt_uk I know the feeling have spent 30+ hours on the phone to BT and no further forward, no way to treat people in their 80s with health issues
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Heena Modi Ⓥ 🌱
(@heenamodi) reported
@bt_uk It gets worse. The line has been fitted but we have no router. The person who set it up from @EE in Doxford is telling me to call BT. BT are telling me they need account info & to call her. They gave me another number but nobody can locate her or help! What a waste of time!