BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 04/01/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Helensburgh and Greenock.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • geosomerville George Somerville (@geosomerville) reported from Glasgow, Scotland

    It’s 2020 & @btsport is still showing that god awful Ferdinand & Lineker “advert”.....it’s so 2019, time to let go #btsport it’s done.

  • Fargoan Bruce Cook (@Fargoan) reported from Balfron, Scotland

    @btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.

  • JDgawa1 JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk bt sport app keeps buffering every few mins and saying not available in my region...I have location service on

  • ArgyLobey ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • chrisyt8 Chris Taylor 🎱 (@chrisyt8) reported from Glasgow, Scotland

    @paulshaw81uk @SkySports @btsport Agree mate just sat down to watch it happens all the time cant wait for @btsport to get it on

  • livi68 john livingston (@livi68) reported from Glasgow, Scotland

    @Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • ArgyLobey ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.

  • kojack1977 Kevin McLeod (@kojack1977) reported from Balmaha, Scotland

    Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

  • nofear1st Kevin Lloyd (@nofear1st) reported from Glasgow, Scotland

    @btsport Tell Ally McCoist there was never a touch or penalty. He’s too quick to commit. Typical goal mouth predator. Love him though. #Rangers

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • MMArchieee ARCHIEEE (@MMArchieee) reported from Glasgow, Scotland

    How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts

  • kcrooks71 KC (@kcrooks71) reported from Greenock, Scotland

    @bt_uk please fix my families phone line. Having problems for 14 months. Now 4 pensioners living in rural Scotland aged 76 to 79, 1 recovering from heart attack 6 weeks ago have no means of contacting anyone until the 26th at the earliest.NOT GOOD ENOUGH

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • Laineysheahan Lainey sheahan (@Laineysheahan) reported from Glasgow, Scotland

    @JuddMaate @bt_uk @BTCare I have the same issue so frustrating

  • socialentdirect Social Enterprise Direct (@socialentdirect) reported from Glasgow, Scotland

    Due to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

  • geosomerville George Somerville (@geosomerville) reported from Glasgow, Scotland

    Tell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Farz182 Faris (@Farz182) reported

    @bt_uk I’ve been with BT for over two years with fibre and it’s been great. Now the router keeps playing up I called for support and get told it’s fine after testing the line. It’s frustrating when you get treated like an idiot. Loyalty means nothing. Just replace the router 😡😡😡

  • reallovelyjane Lovelyjane (@reallovelyjane) reported

    @bt_uk Our wifi is appalling. I can actually see the router from my chair but the signal keeps dropping. I live in a 2 bed flat but half of it doesn’t get the signal

  • jyoung_jackie Jackie Young (@jyoung_jackie) reported

    @bt_uk internet is down

  • Scrimpeh Dan Knox (@Scrimpeh) reported

    @England @bt_uk @_DeclanRice He’s so bad it’s unreal, why do we keep praising these players? Rice, Henderson both backwards passing non stop, slowing down play. They both offer absolutely nothing in technical ability or individual ability, how can anyone rate him 🤦🏼

  • Bplwcml ♿ Mike (@Bplwcml) reported

    @bt_uk Well good news and bad, the good news is the guide is back on, the bad news I've only got my internet channels 340 onwards working, so I think it's a local Freeview issue with the terrestrial channels

  • BellshillRat2kg Pat Mustard (@BellshillRat2kg) reported

    @bt_uk why is your internet shite when the weathers bad?

  • terra_vfx Terra (@terra_vfx) reported

    @bt_uk It is still pretty bad and makes me lag ingame all the time but its fine i guess lol

  • john_macphie John MacPhie (@john_macphie) reported

    @bt_uk My broadband is shockingly slow. There is superfast broadband in the area can you please give me an indication when PH41 4QN postcode are likely receive the opportunity to get it.

  • Georgia10121 Georgia (@Georgia10121) reported

    @bt_uk when I text Fix it constantly says a BT engineer is coming out and then they dont show. Weve had multiple engineer visits. We'll be changing providers in the next 2 weeks.

  • Adam_Southward Adam Southward 🔶🇪🇺 (@Adam_Southward) reported

    Hi @bt_uk It's been ten days since I raised an issue with you and I've heard nothing back, other than an acknowledgement of the complaint, saying you're "looking into it" and will "contact me soon." As a long term customer of yours, is this really acceptable customer service?