BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Greenock and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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Sean Buckley
(@SeanBucks10) reported
from
Alexandria, Scotland
@camperonbf1 @DaveGoody84 @5liveSport @BBCSport @jjenas8 @rioferdy5 Watch him on @opengoalsport not as bad as he acts on btsport
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john livingston
(@livi68) reported
from
Glasgow, Scotland
@Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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Bruce Cook
(@Fargoan) reported
from
Balfron, Scotland
@btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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Kevin McLeod
(@kojack1977) reported
from
Balmaha, Scotland
Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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Rachel Lynch
(@_rachelrlynch) reported
from
Glasgow, Scotland
That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
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ARCHIEEE
(@MMArchieee) reported
from
Glasgow, Scotland
How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle edwards
(@Devilishdan) reported
@bt_uk still waiting for refund, still waiting for email about new contract, still waiting for £75 giftcard. Can't believe I fell for your crap
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Jeremy
(@jrandrews72) reported
@BT Further more @bt_uk are saying they will charge me close to £60 for my broadband for next month despite me no longer being a customer of BT Broadband. They also forgot that they would give me my last month free after complaining to them previously.
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Juliet Tuke
(@juliettuke) reported
@bt_uk Hi was just wondering any update on this problem , heard nothing from any one .
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Dave 🏴
(@BigGrumpyHaggis) reported
@bt_uk Not as far as I’m aware. It’s only started recently over the last couple of days. Really is the first issue I’ve had in over 2 years.
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Nathan Lemmon
(@n8lem) reported
@bt_uk Ah ok, that's what I thought. BT Sport would have been a big selling point for me on this offer but only if I could have watched on a bigger screen. Thanks for your help John👍
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Matty Larsen
(@mattylarsen2) reported
@bt_uk hey guys I activated my BT ID at the weekend but saying I need to do it again on the BT app any help?
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Joy
(@JoyLynne4) reported
@chris_gallarus @bt_uk @chris_gallarus ...I’m sorry you have been having such dire service from #BT #BritishTelecom. When I moved home it took them 8 weeks to sort, it was an absolute nightmare. I do hope they see this tweet and reach out to you to get this matter resolved.
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Jody Steed
(@JodySteed) reported
@bt_uk who do I contact about rewards? Took out new broadband and was promised gift card. Keep getting texts saying don't forget reward, login and says no reward to claim? Also meant to be fibre getting 8mb speeds. Been live 5 days now what's going on? Thanks
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Richieeeeee
(@asborich) reported
Disappointing that after losing the internet for the ENTIRE West Midlands @SkyHelpTeam don’t seem to be exactly rushing to sort it. For anyone out of contract turns out you can get better service and cheaper from @bt_uk . Hopefully plenty will take the chance tomorrow to swap.
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Jai Sullivan
(@jaisullivan) reported
@bt_uk Hi John, unfortunately not. Openreach have just left, BT have confirmed it's a problem with the cable link in the exchange. Where does this leave me now, how do I get updated or a timescale for resolution?