BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 11/20/2025 10:20

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Helensburgh, Alexandria and Clydebank.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • Dongie1963 Ian Donnelly (@Dongie1963) reported from Paisley, Scotland

    @btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @chris_sutton73 @btsportfootball @PhilipsGrant @Keegs1982 @darrellcurrietv @stephencraigan @chris_sutton73 can you replace Kris boyd LoL go with @SkySports this is actually awful from @btsport 😥😥🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • JamesJje5 James Elliott (@JamesJje5) reported from Glasgow, Scotland

    Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    A simple home move... No problem with @SkyUK TV. But @BTCare? Oh my word! Move order put through 3 times after failing twice. Broadband switchover late. Now they're telling me I have a working copper telephone line but there's no copper on the premises!

  • jimswalter56 Jim Walter (@jimswalter56) reported

    @NevsLeftBoot @bt_uk I wasn't impressed with bt either, missed the best part of the match yesterday due to what they called an outage and only got program back for last 20 mins.

  • LarnerJune June Larner (@LarnerJune) reported

    So @btsport - we have been having conversations for more than 4 months. We did not renew our contract with you but you continue to charge us every month for BT Sport. When will this stop before I have to cancel my home phone with you too

  • KloppKlueless Klueless Klopp (@KloppKlueless) reported

    @bt_uk Of course there’s problems with the service. BT made Liverpool play at 12.30. Now jota is injured. Also I pay for 100mb internet and I’m lucky to get 20. As soon as the contract finishes I’m getting virgin

  • HarteDarren Daz (@HarteDarren) reported

    @Jim13221338 Apart from the fact @btsport are a bunch of rip off merchants! Never go back to Bt ever again

  • Vazir69 Vazeer Ahmed (@Vazir69) reported

    @bt_uk Can @bt_uk confirm that there is a problem with broadband connections in Hertfordshire. I have had broadband dropping off every minute.

  • deathripCS Deathrip (@deathripCS) reported

    @bt_uk FIX YOUR ******* ****

  • clementcreate Jeanette Clement (@clementcreate) reported

    We have vacancies for Service Designers and User Researchers @bt_uk @ee and @plusnet with salaries from £45-65k. You will need at least a few years experience practicing these disciplines.

  • ColinHFJames Colin James (@ColinHFJames) reported

    @bt_uk our broadband is so slow its unbelievable

  • Luckbao ⚓️LUCҜβΔΩ⚓️ (@Luckbao) reported

    @WeAreOpenreach and @bt_uk combining once again to offer the worst customer service. How is it acceptable to have to wait a week for service to be connected People still need to work. Unable to speak to anyone on the phone