BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine, Helensburgh, Alexandria and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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🚭Nosmo King 🚭
(@bigbaddel) reported
from
Paisley, Scotland
A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Sean Buckley
(@SeanBucks10) reported
from
Alexandria, Scotland
@camperonbf1 @DaveGoody84 @5liveSport @BBCSport @jjenas8 @rioferdy5 Watch him on @opengoalsport not as bad as he acts on btsport
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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john livingston
(@livi68) reported
from
Glasgow, Scotland
@Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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Bruce Cook
(@Fargoan) reported
from
Balfron, Scotland
@btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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Kevin McLeod
(@kojack1977) reported
from
Balmaha, Scotland
Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer
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Rachel Lynch
(@_rachelrlynch) reported
from
Glasgow, Scotland
That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
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Sharon
(@shazxraz) reported
from
Greenock, Scotland
@iain_mac @bluejambo1874 @btsport 100%. They highlight it then turn the volume down when they hear it from the stands. They can't have it both ways
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦
(@battleoftheswam) reported
@bt_uk Who said an issue, this is because of the speeds you offer in my area, dreadful speeds
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Mike 🐈 📚 🎶 💊
(@MikeTheSweeney) reported
@Alanm2021 @wmhsoj I’ve had to ring @bt_uk 4 times in the past two weeks and the holding time has never been longer than a minute. And this was on weekdays.
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Laura Tomlinson
(@Laurelwreath91) reported
@bt_uk My phone and Wi-Fi have now been down for 13 days because the wire between the telegraph pole and the house has snapped. Between me and my mother we have called 8 times and you are still refusing to send an engineer. Can we get this sorted please?
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Cecilia Russell
(@cecilia83311624) reported
@bt_uk I have been without service on the island of Iona for weeks. I complain every day, they send a text response but nothing is resolved. I therefore have no internet. How do I get service from a provider that does not provide ?
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Jamie Wilson
(@jimbob4224) reported
@TheRunningManZ @bt_uk @skytv are exactly the same, my 90 year old grandad was paying over £100 for sky TV and a bunch of channels he never watched until I found out and sorted it, they care only about profits and not people.
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aubrey 🇺🇦
(@ringcardi) reported
@notagueroprop @bt_uk my nan had BT and she could barely ever use her laptop cause the internet was always slow or down
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Dave H 🏴 🇪🇺 Invoke Clause 8 (1320)
(@BCCletts) reported
@WilliamNB Having same issues with wifi dongle & PC as @bt_uk bot won't sort my account out & switch broadband & land line to my relocated (evacuation per @TowerCollapseGC) home Plus phones refuse to do call divert set-up for new arrangements
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Ian Rohde-Bell
(@ianrohdebell) reported
from
Manchester, England
@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
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George and Karen Bowles
(@BowlesAnd) reported
@bt_uk Well, finally an operative who seems to care. I have been promised a call back from him personally on Monday, to hopefully put an end to this appalling lack of customer care. Let’s wait and see, I’m not holding my breath….
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TheRunningManZ
(@TheRunningManZ) reported
@jimbob4224 @bt_uk @skytv Yeah, I got Mums down from £46 to £30 today with Netflix included now and not at the old price. They’d been overpaying for years.