BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Helensburgh, Alexandria and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@bt_uk Cloud voice is ****, plz stop peddling that to your customers.
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?
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Paul S. Beaton
(@paulsbeaton) reported
from
Glasgow, Scotland
@RKA_89 @bt_uk Any joy Rachael? Having the same issue
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Nick Carroll
(@Chunk_the_Hat) reported
from
Glasgow, Scotland
@Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.
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Riain McConnell
(@riainsupertramp) reported
from
Glasgow, Scotland
@bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.
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David Dobie 🇬🇧🇬🇧
(@david_d1984) reported
from
Johnstone, Scotland
@btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!
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sarah adams
(@sarahtottie) reported
from
Glasgow, Scotland
@bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?
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G.W.Meldrum 🏴🔰🐿
(@gmeldrum88) reported
from
Glasgow, Scotland
BT Sport with no crowd noise is terrible! #PSGMUN @btsport
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Carry On EBTs
(@Mucky1) reported
from
Glasgow, Scotland
@bt_uk email down? Can’t access anything just now.
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Jamie Dowling 🍀🏴🇮🇪
(@jamdow67) reported
from
Glasgow, Scotland
@eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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George
(@george8pies) reported
from
Linwood, Scotland
@bt_uk terrible service in Houston, is there a problem.
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Ian Donnelly
(@Dongie1963) reported
from
Paisley, Scotland
@btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game
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Nick Carroll
(@Chunk_the_Hat) reported
from
Glasgow, Scotland
@Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?
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pole vaulting taliped
(@willmill82) reported
from
Glasgow, Scotland
@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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Emma Smith
(@emmaroo74) reported
from
Glasgow, Scotland
@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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Lorraine McD
(@lor51) reported
from
Glasgow, Scotland
@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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Neil White 🚢⚓📸
(@neilwhite483) reported
from
Paisley, Scotland
Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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pete
(@petecole54) reported
@bt_uk Answering the calls is only half the problem. My partner tried to change providers but was convinced to sign up for an awful deal. Called back to cancel and was told it would take 24hrs for the deal to go through so would have to call back tomorrow to cancel.
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Sale Sharks Fans
(@SaleRugbyNews) reported
Sorry, no Sale-Irish updates from me today. Second week running, the @btsport red button is not working on @virginmedia. Not a happy bunny! 🤬
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Helen Weedon
(@HelenWeedon) reported
@bt_uk no they were promised a call back within 20 minutes, over 5 hours ago. I'm now on hold but no-one is answering. I am really concerned that they are in the middle of nowhere with no connection. If my Dad falls again and can't get help, it will be BT's fault
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Phyl Meyer
(@PhylMeyer) reported
@cowrin @btsport It should not be legal to fail to provide an entirely web based way to cancel (without human interaction) a service you were able to sign up for in that way
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afford
(@Affordll) reported
@bt_uk Funnily enough we switched from you as we did not get anywhere near our promised speeds and had constant latency issues
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The Dashwood Studios
(@MrJDashwood) reported
@bt_uk @BTGroup can you explain why you offer compensation before an issue is fixed. 10 traumatic months dealing with you, which still hasn’t been resolved, My fibre was live for a week, it’s now off again and I’m opening post about the pathetic offers I’ve declined.
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pete
(@petecole54) reported
@bt_uk Called back cancelled the deal and was then told that it would take 24hrs before she could cancel the original plan? What kind of system are you using that takes 24hrs? Or is this by any chance a scam to hope people give up? Disgusting behaviour. Wish I had made the calls.
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David Babb
(@daveb1973) reported
@bt_uk I have received no help whatsoever, lie after lie after lie.
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JBranston
(@UncleBranston) reported
Just had @bt_uk tell me that if I cancel my BT Halo package,due to not receiving full internet signals (Using boosters we bought) & go to BT Basic package, we will go to COPPER wired internet.We are disabled @ScotGov wont help us, but help Basic Customers.
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Michael
(@michaelord) reported
@bt_uk as an existing customer with all the kit already, will you give my the same deals as a new customer to keep me as a customer?