BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Greenock, Renfrew and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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Sharon
(@shazxraz) reported
from
Greenock, Scotland
@iain_mac @bluejambo1874 @btsport 100%. They highlight it then turn the volume down when they hear it from the stands. They can't have it both ways
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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Rachel Lynch
(@_rachelrlynch) reported
from
Glasgow, Scotland
That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
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Kevin McLeod
(@kojack1977) reported
from
Balmaha, Scotland
Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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Bruce Cook
(@Fargoan) reported
from
Balfron, Scotland
@btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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john livingston
(@livi68) reported
from
Glasgow, Scotland
@Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets
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🚭Nosmo King 🚭
(@bigbaddel) reported
from
Paisley, Scotland
A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
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Sean Buckley
(@SeanBucks10) reported
from
Alexandria, Scotland
@camperonbf1 @DaveGoody84 @5liveSport @BBCSport @jjenas8 @rioferdy5 Watch him on @opengoalsport not as bad as he acts on btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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leigh.butler 🐏
(@barmylad34) reported
@adjury @virginmedia I wouldn’t stay with them if they paid me! Worst ever experience with them. If there is an award for worst customer service they would win it hands down! Going back to @bt_uk as at least you can talk to their team!
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Sophie
(@Sophie74169620) reported
@bt_uk Anyone else having to wait an hour before their phone call to @bt_uk tech answers the phone? My unbreakable broadband broke then I wait well over a week for the engineer, who then doesn’t turn up. A further 1 hour call hoping to find out why. Nobody knows why…. WTF???
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FreedomPlayer96
(@FP__96) reported
@SkySportsNBA **** you *****, your coverage is ******* garbage! Give the NBA license back to @btsport
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Linden Stewart Alsop
(@LindenDStewart) reported
@bt_uk My issue is that this specific HUB problem is well known to BT and I was sent an engineer to sort it out. They sent the wrong sort of engineer who couldn’t. And as it WASN’T a problem with Apple then BT should have sorted it.
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Goat Seeds
(@hos682gjxidn) reported
@bt_uk @SimmoRichatd Have you ever tried getting any help from BT’s customer service? You’re in for a shock Mat
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Bridget💙
(@Heavener_67) reported
@bt_uk Hello BT. Why is your Broadband so consistently awful? Why can't you just do better?
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Barbara Frost
(@Barbara_Ardara) reported
@bt_uk I have BT Internet but it's been DOWN ALL DAY 😡😡😡😡 LISBURN area 😡😡😡
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La Fage Arts
(@lafagearts) reported
@bt_uk 30 plus years with you…I can honestly say I have NEVER known such appalling customer service. I am STILL without broadband one week on, and no further ahead! Time to switch providers! Oh and to contact @Ofcom about the matter!
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Karl Downes
(@anonywelshguy) reported
@bt_uk Had my call, still no progress, you still can't get hold of the patch lead. Hang your heads in Shame, BT. Disabled and without BB since 20th August.
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Steven Vanner
(@steviev71) reported
Appalling (lack of) service from @bt_uk Be wary of renewing contracts over the phone. Agreed discount has not been applied to account for BT Sport. Have told them call time so they can listen but just useless. Waiting on hold for ages and never receive the promised call back.