BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
||
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Lainey sheahan
(@Laineysheahan) reported
from
Glasgow, Scotland
@JuddMaate @bt_uk @BTCare I have the same issue so frustrating
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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Bruce Cook
(@Fargoan) reported
from
Balfron, Scotland
@btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.
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JD
(@JDgawa1) reported
from
Glasgow, Scotland
@bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted
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Social Enterprise Direct
(@socialentdirect) reported
from
Glasgow, Scotland
Due to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.
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ArgyLobey
(@ArgyLobey) reported
from
Glasgow, Scotland
@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
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ARCHIEEE
(@MMArchieee) reported
from
Glasgow, Scotland
How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts
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KC
(@kcrooks71) reported
from
Greenock, Scotland
@bt_uk please fix my families phone line. Having problems for 14 months. Now 4 pensioners living in rural Scotland aged 76 to 79, 1 recovering from heart attack 6 weeks ago have no means of contacting anyone until the 26th at the earliest.NOT GOOD ENOUGH
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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john livingston
(@livi68) reported
from
Glasgow, Scotland
@Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets
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Kevin Lloyd
(@nofear1st) reported
from
Glasgow, Scotland
@btsport Tell Ally McCoist there was never a touch or penalty. He’s too quick to commit. Typical goal mouth predator. Love him though. #Rangers
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JD
(@JDgawa1) reported
from
Glasgow, Scotland
@bt_uk bt sport app keeps buffering every few mins and saying not available in my region...I have location service on
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ArgyLobey
(@ArgyLobey) reported
from
Glasgow, Scotland
@bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.
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George Somerville
(@geosomerville) reported
from
Glasgow, Scotland
Tell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....
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George Somerville
(@geosomerville) reported
from
Glasgow, Scotland
It’s 2020 & @btsport is still showing that god awful Ferdinand & Lineker “advert”.....it’s so 2019, time to let go #btsport it’s done.
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Kevin McLeod
(@kojack1977) reported
from
Balmaha, Scotland
Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer
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Chris Taylor 🎱
(@chrisyt8) reported
from
Glasgow, Scotland
@paulshaw81uk @SkySports @btsport Agree mate just sat down to watch it happens all the time cant wait for @btsport to get it on
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JD
(@JDgawa1) reported
from
Glasgow, Scotland
A week after reporting your app as faulty still no fix...think I'll cancel and watch it on iptv like everyone else @btsport @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TvT
(@Trevor_Tau1) reported
@bt_uk I don't want to be compensated for loss of earnings, but you need to appease me as a customer, at least cancelling my bill for the month or something along those lines. Fault ref # is VOL013-718284185548.
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Sheena Davies
(@SouthZeal) reported
@bt_uk My elderly dad’s broadband has broken again after 4 days! That’s over 100 days without service now. Are you waiting for him to change provider so you don’t have to compensate him for this appalling service?
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Graham Bell
(@ElBongo87) reported
@bt_uk . Worst Broadband service available. No service for over a week, no call backs and no compensation because they failed to book appointments and call backs. Totally disgusting worst service ever. Do not go with them at all.waste of time and over priced money
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Andrew Shaw
(@AndrewS32704070) reported
@bt_uk No I've nothing to hide. Answered just after 2 hours and then another hour to log, again the fault. Where there is industrial action you need to bring I'm adequate support from India. And for vulnerable elderly people saying just use online chat is unforgivable. @Offcom
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Atomic_chops
(@Atomic_Chops) reported
@bt_uk your call center Quality staff need to sort their stuff out because the state of these calls to customer service and sales is unreal thank god I'm not a customer I'll just stay where I am because who could be dealing with BT staff brutal I say how is quality missing it
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AllZeeZ
(@AllZeeZ) reported
@bt_uk Once again a massive thank you to #LukeinLincoln. When everyone else was refusing to help me, he turned things around. What did he do? He provided me great customer service, he provided me a solution that ensured I had a running wifi, he made sure to stay in contact.
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Simon Briggs FRAS
(@darkmatter111) reported
What's the point of your complaint's system BT you close a case just in the hope it goes away. Utter joke, my BT engineer appointment put back yet another month @bt_uk @OpenreachHelp #BTarerubbish
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Brian Roos
(@brian_roos) reported
@FromLe2 Oopsie, bit of pressure there on @btsport all of a sudden. Poor taste on this segment
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Emma Monckton
(@elm1968) reported
@btsport how hard is it to get someone to answer a question!! On hold once for 18 mins. Now 11 mins. Plus a detailed ‘chat’ with nothing solved. I WANT TO CANCEL. SHALL I JUST STOP DD!!! You’ll soon contact me when you want my money!!
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Graham Bell
(@ElBongo87) reported
@bt_uk . Had my wife crying after surgery due to their customer service being disgusting and promises not being kept. Waiting weeks for a manager call back to get a normal advisor to say manager has looked and decided no.