BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 01/01/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine and Helensburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • Fargoan Bruce Cook (@Fargoan) reported from Balfron, Scotland

    @btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • kojack1977 Kevin McLeod (@kojack1977) reported from Balmaha, Scotland

    Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • bigbaddel 🚭Nosmo King 🚭 (@bigbaddel) reported from Paisley, Scotland

    A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • _rachelrlynch Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • shazxraz Sharon (@shazxraz) reported from Greenock, Scotland

    @iain_mac @bluejambo1874 @btsport 100%. They highlight it then turn the volume down when they hear it from the stands. They can't have it both ways

  • SeanBucks10 Sean Buckley (@SeanBucks10) reported from Alexandria, Scotland

    @camperonbf1 @DaveGoody84 @5liveSport @BBCSport @jjenas8 @rioferdy5 Watch him on @opengoalsport not as bad as he acts on btsport

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Wright7Chris chris wright (@Wright7Chris) reported

    @bt_uk Jenny it doesn’t tell me when , others in the village can get it, my neighbours and I can’t . In this lock down working from home and kids now off school, BT should be doing more , it’s not acceptable that it’s a postcode lottery in 2021. Been waiting years!!

  • jon_paul_ryan Jon (@jon_paul_ryan) reported

    @virginmedia @bt_uk are advising that the faults with the Mesh network is due to my Home Hub needing the latest update, how can I get this done?

  • 1Geepster Geepster (@1Geepster) reported

    @Bryn_Cartwright @PippaCrerar @bt_uk Oh Im sorry.. I thought you were apologising for their ineptitude. Never bother waiting for a straight answer from any of this current pratfall of Clowns.

  • willsagnew William Agnew (@willsagnew) reported

    @virginmedia So I take it by your total silence and disregard for customer service that you no longer wish to support a paying customer? When it comes time for my DD to leave I’m thinking I might just cancel it and ignore you! Wonder if @SkyUK or @bt_uk fancy a new customer?

  • lfclee25 Lee (@lfclee25) reported

    @bt_uk Look into it u are looking into it, it’s had a open complaint for 9 months you send me a letter 3 months ago saying your still looking into it. I give up with u guys iv got 3 months left on my contract and then am gone.

  • WilsonChorlton1 Eileen Wilson. 💙 (@WilsonChorlton1) reported

    @Princess2Fiona @bt_uk No problem. It's snowing here, so maybe that's having a knock on to Wi-Fi in some areas.

  • chewystuey stuart (@chewystuey) reported

    @joetracey7 @PippaCrerar @bt_uk There are several providers who run their own circuits, often now fibre, but also copper into customer premises. You also need to clearly differentiate BT Openreach from BT consumer (who made the offer to DfE). They are NOT the same company, have extensive regulation between

  • OldTup DrewWalker (@OldTup) reported

    @btsport as a bt broadband&landline customer what options do I have to view my efl team FA Cup game on BT tomorrow other than full btsports subscription I don't want? I've searched for game&matchday passes but not found anything?

  • tamdolan Tam Dolan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@tamdolan) reported

    @bt_uk Problem is not WiFi drop it us Internet drop. WiFi signal is OK but loses Internet connection

  • ShaunieMcMaster Shaunie McMaster (@ShaunieMcMaster) reported

    Is anyone else having issue with @bt_uk internet, the past week has been awful and I’m expected to do home learning but keep getting kicked out of zoom due to internet connection??