BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 03/02/2026 03:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Greenock and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGreenock Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

  • Dongie1963 Ian Donnelly (@Dongie1963) reported from Paisley, Scotland

    @btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport Renewed my service, money paid but can’t view anything, help required plz

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • paulsbeaton Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland

    @RKA_89 @bt_uk Any joy Rachael? Having the same issue

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • jamdow67 Jamie Dowling 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@jamdow67) reported from Glasgow, Scotland

    @eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • riainsupertramp Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland

    @bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • neilwhite483 Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, Scotland

    Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • curiousiguana ❓🦎 (@curiousiguana) reported

    It would also be good if @bt_uk offered a dirt cheap, slow but fine connection for the over 70s. Enough for them to send an email or download an audiobook. Maybe they do, but I'm unaware of it. 10Mbps cap. Fiver a month. Pensioners only.

  • connorisgoku Connor (@connorisgoku) reported

    @staplenick @bt_uk @JohnStapletonTV Don’t start with BT n their things not working, we tried bt tv and it was a nightmare. So many call outs and bad promises.

  • MikeOgg18 Mike Ogg (@MikeOgg18) reported from Elgin, Scotland

    @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

  • millie_thackray Millie (@millie_thackray) reported

    @bt_uk we’ve been trying to cancel our BT WiFi contract since Friday, having spent a cumulative 1.5 hours on hold, with no success of getting through. How can you justify a notice period of 30 days when customers can’t inform you of cancellations?

  • NRManc Neil (@NRManc) reported

    Can’t remember the last time I made a call on my @bt_uk landline but just received my latest bill and discover the cost of a landline to landline call is 25p/min !! And that’s a bog standard number - no special service. Time to unplug it I think !!

  • JustinBarker77 Justin Barker (@JustinBarker77) reported

    @BTCare returned my equipment weeks ago when I closed my service. Kept proof of postage. Just had second reminder to return my kit. Can you please confirm you’ve received it. I do not want the hassle of you charging me and refunding because it takes 3 weeks to process. Thanks

  • Charlyfarly85 Charlotte (@Charlyfarly85) reported

    @bt_uk 2 hours to answer the phone, to be told you aren’t connecting our wifi and that you can’t tell us when it will. Oh and you won’t give us another minihub to allow us to work from home. Useless! Terrible customer service!

  • moosemousse Rachel James 🍓 (@moosemousse) reported

    My @seethelight_isp internet is down and because @bt_uk and @WeAreOpenreach workers are on strike over a below inflation pay rise I don't know when I'll get internet access at home. I sympathise, I really do, but so much is dependant on internet access and now none of it works.

  • _DigitalBytes Paul F (@_DigitalBytes) reported

    @bt_uk 45 minutes call wait to speak to a human ? That's not customer service.

  • julianstockton Julian Stockton (@julianstockton) reported

    Hello @bt_uk is anyone looking at your DM's? Your wait time to speak to someone is over 60 minutes and your online bots can't help. Give me a wave if you can see this👋