BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 12/11/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine, Helensburgh and Alexandria.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • SeanGra15094727 Sean (@SeanGra15094727) reported from Glasgow, Scotland

    @djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • HowManyMiles_ Stephen Morrison (@HowManyMiles_) reported from Glasgow, Scotland

    @SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport Renewed my service, money paid but can’t view anything, help required plz

  • StevenMcKinnon Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • djbshearer david (@djbshearer) reported from Glasgow, Scotland

    @bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?

  • johnwb2032 john2032 (@johnwb2032) reported from Milngavie, Scotland

    @btsport FFS I wish that craigan would keep his mouth shut he has never played at this level and he is full of crap.

  • riainsupertramp Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland

    @bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.

  • rosscurrie971 Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland

    @ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.

  • leahvhughes Leah Hughes (@leahvhughes) reported from Glasgow, Scotland

    @bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else

  • _GordoMc Gordoo (@_GordoMc) reported from Glasgow, Scotland

    @btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

  • billsyerman William Sweeney - Blue Tick pending (@billsyerman) reported from Glasgow, Scotland

    @kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub

  • amykershxw Amy ❤️‍🔥 (@amykershxw) reported from Glasgow, Scotland

    WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • andyjd747 Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @bt_uk you are useless!!!! I’ve been left with no internet since last Wednesday while working from home! It’s a joke! Fix it ffs!

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • stephiiclaire Steph Finch (@stephiiclaire) reported

    @bt_uk is there any issues with your internet today? We cannot stream anything without it buffering every 2 mins?

  • Cplgoose Shaun wildgoose (@Cplgoose) reported

    Can anyone confirm they are having problems login on to @btsport through @EE it’s almost a month now I’ve been trying..

  • danz_ditzy Danni stevens (@danz_ditzy) reported

    @bt_uk I’ll dm you but you prob Will tell me the same story as everyone else with the “major service outage” story I’ve heard that line every day and just this very minute revived a text saying back to normal and mini hub being cut off but we are still without service again

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk My BT complaint handler, whoever that is, has made no contact at all. David from @OpenreachHelp has rung me twice a day. Really appalling service from BT.

  • chriswilson78 Chris Wilson (@chriswilson78) reported

    @bt_uk Already done and now having to wait for an engineer.. again!! Last fault was Nov 2020 that took 4 engineers weeks to resolve. Very poor service recently !!!

  • AmberEngineer Amber V - Williamson (@AmberEngineer) reported

    @bt_uk issues tonight, has been a sporadic connection all day and now it's just stopped. I can't even submit the issue as call centre is closed! Or even log the issue.

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk I have done Rita. Genuinely shocking service.

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk Again, not good enough. Leaving a vulnerable elderly person (with a life line) without service for 2 weeks is not acceptable. A new BT account has been set up this evening and I know @OpenreachHelp ARE concerned and will act promptly. I shall be referring this to the ombudsman.