BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 12/02/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine, Helensburgh, Alexandria and Clydebank.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • ArgyLobey ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!

  • JDgawa1 JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted

  • socialentdirect Social Enterprise Direct (@socialentdirect) reported from Glasgow, Scotland

    Due to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused

  • chrisyt8 Chris Taylor 🎱 (@chrisyt8) reported from Glasgow, Scotland

    @paulshaw81uk @SkySports @btsport Agree mate just sat down to watch it happens all the time cant wait for @btsport to get it on

  • kcrooks71 KC (@kcrooks71) reported from Greenock, Scotland

    @bt_uk please fix my families phone line. Having problems for 14 months. Now 4 pensioners living in rural Scotland aged 76 to 79, 1 recovering from heart attack 6 weeks ago have no means of contacting anyone until the 26th at the earliest.NOT GOOD ENOUGH

  • geosomerville George Somerville (@geosomerville) reported from Glasgow, Scotland

    It’s 2020 & @btsport is still showing that god awful Ferdinand & Lineker “advert”.....it’s so 2019, time to let go #btsport it’s done.

  • Grahms Graham (@Grahms) reported from Glasgow, Scotland

    OMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward

  • JDgawa1 JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk bt sport app keeps buffering every few mins and saying not available in my region...I have location service on

  • Laineysheahan Lainey sheahan (@Laineysheahan) reported from Glasgow, Scotland

    @JuddMaate @bt_uk @BTCare I have the same issue so frustrating

  • JDgawa1 JD (@JDgawa1) reported from Glasgow, Scotland

    A week after reporting your app as faulty still no fix...think I'll cancel and watch it on iptv like everyone else @btsport @bt_uk

  • ArgyLobey ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

  • MMArchieee ARCHIEEE (@MMArchieee) reported from Glasgow, Scotland

    How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts

  • JDgawa1 JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk No but it appears to be a common theme. Its on your end....told you guys already I'm just going to cancel my subscription and get IPTV like rest of the country as im no longer getting the reliability im paying for.

  • kojack1977 Kevin McLeod (@kojack1977) reported from Balmaha, Scotland

    Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

  • geosomerville George Somerville (@geosomerville) reported from Glasgow, Scotland

    Tell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....

  • livi68 john livingston (@livi68) reported from Glasgow, Scotland

    @Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets

  • hallscott02 scott halliday (@hallscott02) reported from Glasgow, Scotland

    @chris_sutton73 Now you can clean up some of the crap some of your colleagues on #btsport talk, no naming names but they dont share our love for the hoops 🤣

  • nofear1st Kevin Lloyd (@nofear1st) reported from Glasgow, Scotland

    @btsport Tell Ally McCoist there was never a touch or penalty. He’s too quick to commit. Typical goal mouth predator. Love him though. #Rangers

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from Glasgow, Scotland

    Come on to **** @SkySports and @btsport at least put old classic football matches on instead of this cricket and racing. Least it Would give me an excuse for a swally

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • supergranular More of an idea, really (@supergranular) reported

    @bt_uk Problem was solved. Seems to have been openreach. Entire area was down.

  • YumYumProduce not chocolate now (@YumYumProduce) reported

    @bt_uk Funny how that only happens when customers tweet how bad the service is

  • Ruby_Cooking 🎀 Ruby 🎀 (@Ruby_Cooking) reported

    @bt_uk Hi I can't make calls to Japan from my landline today. No ringtone. Just silence. No problems making/receiving domestic calls. Is there any international line faulty on your side? Need to speak to my family who are elderly and don't use online services. Hope you can help.

  • LordBabyBrown Carl Brown (@LordBabyBrown) reported

    @bt_uk I’m really disappointed with how you treated my mum. She not had phone services for weeks. Now you got her account working. The internet has gone down few days ago. She was told that there was a fault in the area. Now she been told she cancelled her contract?

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • markwebb15 Mark Webb (@markwebb15) reported

    @BTCare @bt_uk you keep emailing me to activate my free 6 months BritBox as I amBT customer. As soon as I press activate - it says I am not eligible. Stop emailing, if I am not entitled.

  • MrBlanding ((( Andrew Sharp))) #RejoinEU* (@MrBlanding) reported

    3 calls from allegedly @bt_uk - claiming having trouble with BBd - on TPS but @ofcom useless & @ICOnews only interested in suing #NHS etc instead of who gives out or calls private numbers tel nos

  • MrMoore7003 Brian Moore (@MrMoore7003) reported

    @bt_uk Hi, thank you for your reply. However as a long standing customer I shouldn’t need to contact BT and beg for a better deal.

  • mariann21000026 marianne davis (@mariann21000026) reported

    @bt_uk How about helping your customers first before playing the hero? Your service is awful

  • treesurgeon47 Marshalls (@treesurgeon47) reported

    @bt_uk bt customer service principles: 1 Never call back a customer unless customer has complained on social media 2 After several complaints just ignore completely. 3 Don’t bother rectifying problem that prompted complaints in the first place