BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 12/25/2025 12:15

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine and Helensburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • Grahms Graham (@Grahms) reported from Glasgow, Scotland

    OMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward

  • JDgawa1 JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @chris_sutton73 @btsportfootball @PhilipsGrant @Keegs1982 @darrellcurrietv @stephencraigan @chris_sutton73 can you replace Kris boyd LoL go with @SkySports this is actually awful from @btsport 😥😥🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • JamesJje5 James Elliott (@JamesJje5) reported from Glasgow, Scotland

    Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from Glasgow, Scotland

    Come on to **** @SkySports and @btsport at least put old classic football matches on instead of this cricket and racing. Least it Would give me an excuse for a swally

  • hallscott02 scott halliday (@hallscott02) reported from Glasgow, Scotland

    @chris_sutton73 Now you can clean up some of the crap some of your colleagues on #btsport talk, no naming names but they dont share our love for the hoops 🤣

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • JDgawa1 JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk No but it appears to be a common theme. Its on your end....told you guys already I'm just going to cancel my subscription and get IPTV like rest of the country as im no longer getting the reliability im paying for.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk How come people can live stream rocket attacks in the desert or send videos from the amazon yet i cant even open an app and i live in middle england. Its a shame you dont go back to the time when customer service and care were your priority.

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk broadband constantly dropping connection and running slow when run troubleshoot it says detected a problem reboots my router and then run troubleshoot again and tells me the same

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk I have an engineer booked but need to change the date but the text service doesn’t give me the dates I want

  • ThisRedPhoenix Red Phoenix Rising (@ThisRedPhoenix) reported

    @bt_uk @kur5ed Resolution time is 5pm in our area. I have a feeling it wont be resolved even by then. Cant even a find a clear answer on how much of the country is affected by this.

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    Aaaaaand another day with no ******* internet. Waste of money those discs u advised us to buy. @btcare you really need to change your name to @btdontcare. Maybe help your customers rather than just rob them. #shitcompany #btdontcare #betterinternetinthe90s

  • Debbo74 Rob Debenham (@Debbo74) reported

    @bt_uk Upgraded about a month or two ago, issue with channels noticed last two days

  • cpttrick7 Paul Trickett (@cpttrick7) reported

    Weighing up whether I should cancel my @NetflixUK & @PrimeVideo subscriptions or cancel @bt_uk Internet. Pointless having these streaming services if your Internet is off every 5 mins.

  • PaulRaynor9 Paul Raynor 🏳️‍🌈 (@PaulRaynor9) reported

    @bt_uk 5 minute call back…… 24 hours later still waiting, appalling service but not a surprise based on the last years worth of experiences, next step the ombudsman. 😡

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk But none of them are working at all! Its worked ok this week but its either ok,or not a ******* thing works. I actually disconnected everything and plugged internet directly into my laptop. I couldnt even open ebay...what do i actually pay u for?Because i dont get a fair service

  • hartleywintney Hartley Wintney 🍁 (@hartleywintney) reported

    There is no way @SkySports HD channel on @BTCare box is in HD. Picture quality is terrible. Nearly as bad as Man Utd defending.