BT (British Telecom)

BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alexandria, West Dunbartonshire, Scotland 11/22/2024 09:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, Greenock, Gourock, Johnstone and Inverkip.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomGlasgow E-mail
United KingdomPaisley Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • MMArchieee ARCHIEEE (@MMArchieee) reported from Glasgow, Scotland

    How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts

  • kcrooks71 KC (@kcrooks71) reported from Greenock, Scotland

    @bt_uk please fix my families phone line. Having problems for 14 months. Now 4 pensioners living in rural Scotland aged 76 to 79, 1 recovering from heart attack 6 weeks ago have no means of contacting anyone until the 26th at the earliest.NOT GOOD ENOUGH

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • ArgyLobey ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.

  • geosomerville George Somerville (@geosomerville) reported from Glasgow, Scotland

    Tell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • livi68 john livingston (@livi68) reported from Glasgow, Scotland

    @Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • kojack1977 Kevin McLeod (@kojack1977) reported from Balmaha, Scotland

    Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • ArgyLobey ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • Fargoan Bruce Cook (@Fargoan) reported from Balfron, Scotland

    @btbusinesscare this has been a total disruption to my business. Costing me money and clients everyday. I can’t believe you are unable (or unwilling) to escalate this issue. I will see it through but could NEVER see myself recommending BT to anyone again.

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisAlawode CHRIS LEKAN ALAWODE (@ChrisAlawode) reported

    @bt_uk I am contacting via this medium because no faster means. A/C 11483237 has problem with the remote control. It is erratic, on and off problem. Help please.

  • camdenjon Jon Camden (@camdenjon) reported

    @bt_uk just tried to get through to you on the phone about upgrade to full fibre offer. As usual long delay answering & in the end I gave up waiting. Perhaps you could phone me if it's not too much trouble. I know you're very busy as this has been repeated to me over 100 times.

  • margojj Margo J. (@margojj) reported

    Saturday I had the best customer service when I called @bt_uk. He asked me to stay on the line to do the customer survey after, I said of course I'd love to give him positive reviews, then I hung up instinctively after we said bye. I feel so bad I'm still thinking about it 💔😭

  • hann8h Hannah 🦃 (@hann8h) reported

    @bt_uk internet has been down over an hour. Can someone help me please, trying to do work. Reset / turned off a few times now and nothing. Thanks

  • IanSanders IanSanders (@IanSanders) reported

    @btbusinesscare I’m a BT Business Broadband customer and having ongoing problems (a week or so now) with loss of service and very slow speeds. And I pay for super fast broadband. Can you help?

  • ColCivicSociety Colchester Civic Society (@ColCivicSociety) reported

    @Meg_The_Veg Pleased to say that having flagged the issues with this box, @BT_UK have now cleaned and repaired it - along with others we flagged following our autumn survey.

  • HebbesAlex Hebbes (@HebbesAlex) reported

    @btsport you will not make “Swagger” a thing that advert is god awful

  • Mr_RAdams Ryan Adams (@Mr_RAdams) reported

    Wow way to go @bt_uk, great advice and service this afternoon #daylightrobbery not even going to be in the country!

  • Besthonour69 Janet Honour (@Besthonour69) reported

    @bt_uk shocking customer service.... activation of services now cancelled 3 times, over 7 hours of phone calls....confirmation message last night to say engineer will be out today.... just spoken to agent who says that was never the case!!! False promises!

  • Antoine71284847 🐝BeeCharmer 🐝 Ann ☺️ (@Antoine71284847) reported

    @PeriwinkleCott1 @bt_uk I thought so , but no .. they arrived in the Dark .. Mid winter. I was woken by the sounds of digging!! The Pole is awful! I’ll send you a few photos. Right next to a Cherry tree . A note on the pole : After .. it was put in .