BT (British Telecom) Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Greenock, Glasgow, Paisley, Erskine and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Fly you fools!
(@Duffy81) reported
from
Glasgow, Scotland
@bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..
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Mikey McKenna
(@m8kna) reported
from
Glasgow, Scotland
Is there an issue with @bt_uk t’internet? Absolute rubbish service! #btinternet
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Leah Hughes
(@leahvhughes) reported
from
Glasgow, Scotland
@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
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christopher
(@sheeper88) reported
from
Glasgow, Scotland
@bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.
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Willie Holloughby
(@kirkoddie) reported
from
Inchinnan, Scotland
@btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it
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Andy Duncan
(@andyjd747) reported
from
Renfrew, Scotland
I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit
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Scott Ratcliffe
(@scotty2808) reported
from
Milngavie, Scotland
@prodnose @bt_uk operate the service. 👍 #beyondlimits
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Stephen Morrison
(@HowManyMiles_) reported
from
Glasgow, Scotland
@SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.
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Steve McKinnon 🏴
(@StevenMcKinnon) reported
from
Glasgow, Scotland
Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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christopher
(@sheeper88) reported
from
Glasgow, Scotland
@bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?
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🇺🇦Kunal Tewari
(@kt_perspective) reported
from
Glasgow, Scotland
@btsport you have charged me 5 times so far for my monthly subscription today. Any chance you will stop this non sense and refund the excess money you have taken. Also please fix your system 🙏
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William Sweeney - Blue Tick pending
(@billsyerman) reported
from
Glasgow, Scotland
@kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub
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Sean
(@SeanGra15094727) reported
from
Glasgow, Scotland
@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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Ro55co 🇬🇧
(@rosscurrie971) reported
from
Paisley, Scotland
@ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.
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Amy ❤️🔥
(@amykershxw) reported
from
Glasgow, Scotland
WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????
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Sir Owen
(@AwajiokanOwen) reported
from
Glasgow, Scotland
@btsportfootball @btsport what’s the problem with Barcelona match?
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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john2032🇬🇧🇬🇧🇬🇧🇬🇧
(@johnwb2032) reported
from
Milngavie, Scotland
@bt_uk Why is the sound so bad when watching TV through bt box.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Da Hood International
(@DaHoodInternat1) reported
@bt_uk I don't hate them because they're black, I hate them because they're bad.
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Honestyandintegrity
(@Honestyandinte1) reported
@bt_uk Thanks Nicola. I'll give them a try. BT's customer service is very unhelpful and seem to communicate with the technical team by messages and said they couldn't redirect my call. When I eventually got through to the technical team even they had to escalate it up- no idea to whom!
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DaveTheGeek
(@davethegeek) reported
Todays achievements (apart from work obvs) @WeAreOpenreach sent by @bt_uk says that he doesnt know why im getting speed issues, could be distance, could be something else. @BritishGas came to fix the smart meter (2nd visit) says he cant do anything needs a new meter and new appt
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Andrea
(@weaves70) reported
@bt_uk have left my 85 year old mother without phone for 2 days after botched attempt to connect her to broadband. Dangerous as her careline emergency call needs it to work. 1st customer “care” person lied to us, 2nd one better but still no phone. #btuseless
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Krystal-Bella Shaw
(@krystalbellax) reported
I am so done with @bt_uk straight up lying about sending engineers out when they clearly haven't. Just release me of my damn contract already so I can get internet that actually works at my home!
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Jenn
(@Jenn_Fairclough) reported
@bt_uk Having a nightmare with service from BT. No landline or broadband for nearly 5 wks. Case keeps being closed, despite acknowledgment of a fault. Ringing call centre 3/4 a wk. Engineers have missed 5 appts now. Poor communication. Not sure how to get this resolved now.
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E & S Computers
(@enscomputers) reported
@bt_uk But why are people still getting scam calls from India, where they knew, in the latest instance, that the customer had upgraded to Fibre Broadband, their DOB, bill amount... when the customer called BT to complain the call was answered in India.
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Lorna Edridge
(@lornaedridge80) reported
@bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!
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Brooke Austin
(@brookemichele87) reported
@bt_uk amazing customer service from Danny in Newcastle branch!!! #happycustomer
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ilatic
(@ilatlc) reported
@NoahreyliCustom @bt_uk my wifi keeps cutting out every 20 minutes please help