BT (British Telecom)

BT (British Telecom) Outage Report in Helensburgh, Argyll and Bute, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Helensburgh come from postal codes G84.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helensburgh, Argyll and Bute, Scotland 11/17/2025 03:50

November 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helensburgh, Argyll and Bute, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Helensburgh and Alexandria.

Loading map, please wait...
City Problem Type Report Time
United KingdomHelensburgh Phone
United KingdomAlexandria Internet
United KingdomHelensburgh Total Blackout
United KingdomHelensburgh Phone
United KingdomAlexandria Phone
United KingdomAlexandria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • kcrooks71 KC (@kcrooks71) reported from Greenock, Scotland

    @bt_uk please fix my families phone line. Having problems for 14 months. Now 4 pensioners living in rural Scotland aged 76 to 79, 1 recovering from heart attack 6 weeks ago have no means of contacting anyone until the 26th at the earliest.NOT GOOD ENOUGH

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • kojack1977 Kevin McLeod (@kojack1977) reported from Balmaha, Scotland

    Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

  • SeanBucks10 Sean Buckley (@SeanBucks10) reported from Alexandria, Scotland

    @camperonbf1 @DaveGoody84 @5liveSport @BBCSport @jjenas8 @rioferdy5 Watch him on @opengoalsport not as bad as he acts on btsport

  • shazxraz Sharon (@shazxraz) reported from Greenock, Scotland

    @iain_mac @bluejambo1874 @btsport 100%. They highlight it then turn the volume down when they hear it from the stands. They can't have it both ways

  • Sybalan Sybil Baldwin (@Sybalan) reported from Dunoon, Scotland

    @4peatssake2 @bt_uk Left BT years ago. This is the first problem I have had since

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @chris_sutton73 @btsportfootball @PhilipsGrant @Keegs1982 @darrellcurrietv @stephencraigan @chris_sutton73 can you replace Kris boyd LoL go with @SkySports this is actually awful from @btsport 😥😥🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chris2015bcw cjw (@chris2015bcw) reported

    @bt_uk On several occasions I have been promised to be contacted by BT regarding the matter and on every occasion they failed to do so. BT customer service is shockingly bad. Please please take this as a warning before you consider joining BT. There are far better providers out there.

  • Cull222 Cull22 (@Cull222) reported

    @bt_uk Ain't got a question,,but just like to say my bttv box is broken spoke to a nice lady everything sorted got new 1 coming Tuesday,,keep up the gd work get an a star from me 👍👍👍👍👍,

  • woodvilles Sam. (@woodvilles) reported

    @bt_uk Hi, the broadband is down in my area. Is the fault due to be fixed today? Postcode is NN11 9DN.

  • juliehu05176662 julie humphries (@juliehu05176662) reported

    @bt_uk Hi this is still not sorted. 5th promise now broken by BT. Can you please help today or not? We are now at the stage of seeking legal advice as your company is not only distressing my elderly inlaws but have broken contract and still continue to charge them for a service 🥵

  • Dbendle1988 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

  • Billy_5722 bawl-sac (@Billy_5722) reported

    @bt_uk It is saying no issues. I’d already tried that

  • gemmmmmx Gemma Hall (@gemmmmmx) reported

    @bt_uk Second night in a row our internet has been down! We have Sky Glass too so we literally can’t watch anything. 😑 I hope we are reimbursed

  • SalsaAmy Amy Cupples (@SalsaAmy) reported

    @bt_uk Who can I speak to about ongoing connection problems in my mum’s village? It seems that one person’s line is fixed, another’s goes, and on and on.

  • CounselOfWolf Bob The Builder (@CounselOfWolf) reported

    FFS! Bloody @bt_uk @WeAreOpenreach @OpenreachHelp internet down for third time in 24 hours. They patronising us about ONT & hub lights, switching it off & on again 🙄. NO, it’s a network issue. We’ve been told this by BT. Fix your network or lose customers. 😡

  • mcbeans1 Gordon Scott Mc Bean (@mcbeans1) reported

    @btsport I don’t know who does your listings site but you have the Ladies Hockey @EnglandHockey listed as lacrosse completely different sport and very poor !