BT (British Telecom)

BT (British Telecom) Outage Report in Helensburgh, Argyll and Bute, Scotland

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The latest reports from users having issues in Helensburgh come from postal codes G84.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helensburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helensburgh, Argyll and Bute, Scotland 10/27/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helensburgh, Argyll and Bute, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Alexandria and Helensburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlexandria Internet
United KingdomHelensburgh Total Blackout
United KingdomHelensburgh Phone
United KingdomAlexandria Phone
United KingdomAlexandria Internet
United KingdomHelensburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

  • shazxraz Sharon (@shazxraz) reported from Greenock, Scotland

    @iain_mac @bluejambo1874 @btsport 100%. They highlight it then turn the volume down when they hear it from the stands. They can't have it both ways

  • kcrooks71 KC (@kcrooks71) reported from Greenock, Scotland

    @bt_uk please fix my families phone line. Having problems for 14 months. Now 4 pensioners living in rural Scotland aged 76 to 79, 1 recovering from heart attack 6 weeks ago have no means of contacting anyone until the 26th at the earliest.NOT GOOD ENOUGH

  • kojack1977 Kevin McLeod (@kojack1977) reported from Balmaha, Scotland

    Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

  • SeanBucks10 Sean Buckley (@SeanBucks10) reported from Alexandria, Scotland

    @camperonbf1 @DaveGoody84 @5liveSport @BBCSport @jjenas8 @rioferdy5 Watch him on @opengoalsport not as bad as he acts on btsport

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • Sybalan Sybil Baldwin (@Sybalan) reported from Dunoon, Scotland

    @4peatssake2 @bt_uk Left BT years ago. This is the first problem I have had since

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @chris_sutton73 @btsportfootball @PhilipsGrant @Keegs1982 @darrellcurrietv @stephencraigan @chris_sutton73 can you replace Kris boyd LoL go with @SkySports this is actually awful from @btsport 😥😥🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • HenryHershel1 That Poet Guy (@HenryHershel1) reported from Innellan, Scotland

    @bt_uk It was on my pc, its the lowest ive seen tobe fair. but it measures below spec more than within it since the service started. Shame you cant ring wholesale n get em to check next time they are out, which is pretty frequent

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @bt_uk Hi Nicola. Husband was told he would have to move to EE as bat mobile not good in this area. We are very angry, surely that should have been mentioned before we left Vodafone and signed up with bt? Paying for a service we can’t use 🙁

  • billlismore Bill_lis (@billlismore) reported

    @bt_uk Now getting the message “sorry we can’t provide a fix date at the moment. Please check again later

  • jamescgrout James Grout (@jamescgrout) reported

    @OpenreachHelp New customer, been without internet for 1 month. On my 3rd engineer visit today who failed to show. BT can't book another appointment until Thursday, why is this? @bt_uk

  • ihearsinez ryan🏳️‍🌈 (@ihearsinez) reported

    @GeorgeMonbiot @bt_uk It asks you a series of questions. Once you respond yes to "Is the customer outside of their cooling off period?" It point blank tells you nothing can be done. It offers absolutely NO room for manoeuvre to the advisors on the phone

  • RKphotographic Rob Knight (@RKphotographic) reported from Aston cum Aughton, England

    @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

  • andyrawnsley andy (@andyrawnsley) reported

    The joys of switching to @bt_uk internet never have a connection pile of 💩💩

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    @Suzybarnes @bt_uk Thank you so much 🙏🏻 - the BT business broadband is being installed on Friday so let’s hope that sorts all these issues out... 🤞🏻🤞🏻if not then I might be round next week.

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    Oh my goodness, the internet gods must really hate me at the moment… had to pay to go to a coworking space to send some files (as my rubbish @bt_uk home service can’t handle it) & I find their cable got accidentally cut by some workers 😫😫😫

  • RealSaxondale Duke Silver 🛡️ (@RealSaxondale) reported

    @bt_uk For other people in this situation, the vulnerable people team need to be easily accessible, they need to log their calls and follow them up with actions. Whoever is running the show needs to be responsible. Most of all, anyone on the list, never cold call them to sell stuff.

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk absolute WORST customer service.