Is BT (British Telecom) having an outage in Helensburgh, Argyll and Bute, Scotland?

@BTCare UNBELIEVABLE! “Major outage” in my area from 24/8. Online status msg STILL says “shd be fixed 26/8” Auto phone msg: “expected 2 b fixed in 2 hrs” -FOR THE PAST 2 WEEKS! Calls to non-UK call centre go round in circles, disconnect. FOR THE LOVE OF GOD @BT DO SOMETHING??!!

@BTCare Still same message 23.00 6/9/18! “Reported Fri 24/08/2018 at 07:44 PM. Expected completion Sun 26/08/2018 at 06:00 AM” still no Netflix etc. WTF is BT/OPENREACH doing? Joke of a service

@BTCare Hello. As I understand it, this is one of the things Facebook suggests on their help section, to contact the mobile provider.

@BTCare hello. Is there a reason why my mobile on BT network cannot receive sms authentication codes from Facebook? It seems that BT is blocking it. Please help. Thank you.

.@btsport fancy stopping updating your app once a week? Every time I go to watch I need to update. Also, £35 a month. Wtf?!!!

@BTCare experiencing problems with the phone line and internet in Alexandria is there an overall problem?

@BTCare so is it acceptable that when I sign up to a contract and my go live date has passed by 5 days but I don’t have broadband despite there being no issue with the line, and nobody at BT can tell me what is going on and when I will get the service I am paying for? Appalling.

Hey @BTCare why is my internet speed 37Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare Hi again The basic broadband we were promised whilst the fibre issue is ongoing hasn't worked all day. I was told it should work by 6pm but could take until midnight but here I am at 0046 and nothing....

@BTCare I cancelled my email with you b4 you put price up however have had notification of money owed I can’t use other methods of communication as I don’t have any other products therefor don’t have an account number I have previously spoke to 2 overseas agents to cancel

Hey @BTCare why is my internet speed 36Mb/s down \ 17Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BrianDrian @BTCare Would you believe a complaint was logged almost three months ago; nothing has happened with it other than a letter about a month ago apologising for the length of time dealing with it!

@OssettMike @BTCare I had the same thing when I tweeted but they seemed to get bored. Give them 24 hours and then log a complaint if it isn't sorted.

@BTCare BT DontCare - so another day of broken promise. Stayed in awaiting a call which would happen before 9pm. Nothing. 2 day wasted for something which should be simple. What does a customer have to do to get help.

@OssettMike @BTCare Just seen this via a round about route. Have you tried logging a formal complaint on the web site. You get a complaint number and then you can keep escalating. Don't do it on the phone because they will close it without your permission

@BTSportBoxing @btsport I didnt win. I had to listen to your biased commentators. **** you all

@BTCare Yep spoke to Kevin today could not resolve the problem. Now the issue I have is I’m not about to take time off work for a fault at you end.