BT (British Telecom) outages and service status in Donegal, Ulster

Problems in the last 24 hours in Donegal, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Donegal, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Donegal, Ulster

Latest outage, problems and issue reports in Donegal and nearby locations:

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  Toni Forrester #lovelocal #staysafe (@ToniForrester1) reported 44 minutes ago from Donegal, Ulster

  @bt_uk Terrible service. Have been a life long customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  LisaF1 🏁 (@lisa7514) reported 7 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

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  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 7 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Tablet Science (@TabletScience) reported 9 minutes ago

  @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

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  Alan Swanson (@Haggisguy) reported 9 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

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  Justine Clement (@JustClembo) reported 10 minutes ago

  @bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.

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  Shelley Squire (@badshelley) reported 12 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

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  ABC (@charl32647) reported 12 minutes ago

  There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

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  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 13 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  Bunker Show (@businessbunker) reported 15 minutes ago

  @bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either

• 
  Nikki (@Nikki_Lou1922) reported 16 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!