BT (British Telecom) outages and service status in Donegal, Ulster

Problems in the last 24 hours in Donegal, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Donegal, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Donegal, Ulster

Latest outage, problems and issue reports in Donegal and nearby locations:

• 
  Toni Forrester #lovelocal #staysafe (@ToniForrester1) reported 20 minutes ago from Donegal, Ulster

  @bt_uk Terrible service. Have been a life long customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Global_Mongrel (@Global_Mongrel) reported 2 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

• 
  Rosemary Dunnill💙 (@RoseJean12) reported 2 minutes ago

  @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency

• 
  suewheeler (@brightonline) reported 2 minutes ago

  @shenry1972 @bt_uk That’s not good service and very worrying

• 
  Jan Gill (@JanetAGill) reported 6 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !

• 
  John (@palacejohn) reported 6 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  Justine Clement (@JustClembo) reported 7 minutes ago

  @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

• 
  Nikki (@Nikki_Lou1922) reported 10 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

• 
  Angela Cummins (@Angela_Cummins) reported 10 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  TobyBailey - will follow back (@bailey_toby) reported 17 minutes ago

  @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!

• 
  grace hooper (@messalinahooper) reported 19 minutes ago

  @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed