BT (British Telecom) outages and service status in Donegal, Ulster

Problems in the last 24 hours in Donegal, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Donegal, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Donegal, Ulster

Latest outage, problems and issue reports in Donegal and nearby locations:

• 
  Toni Forrester #lovelocal #staysafe (@ToniForrester1) reported 45 minutes ago from Donegal, Ulster

  @bt_uk Terrible service. Have been a life long customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Adam Darke (@adarkelimited) reported 49 seconds ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

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  Adam Darke (@adarkelimited) reported 53 seconds ago

  @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

• 
  Bill Scott (@BillSco747) reported 5 minutes ago

  @WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!

• 
  CM (@Caldale58) reported 8 minutes ago

  @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

• 
  Steph Murray (@DerekDonkey1977) reported 8 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving

• 
  The Evolution Of Life (@TEOL85) reported 11 minutes ago

  @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call

• 
  James Sadler (@JSads1983) reported 12 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Andrew Potts (@ah_potts) reported 13 minutes ago

  @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 13 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  Kevin Flanagan (@KflanaganKevin) reported 15 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!