BT (British Telecom) outages and service status in Donegal, Ulster

Problems in the last 24 hours in Donegal, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Donegal, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Donegal, Ulster

Latest outage, problems and issue reports in Donegal and nearby locations:

• 
  Toni Forrester #lovelocal #staysafe (@ToniForrester1) reported 59 minutes ago from Donegal, Ulster

  @bt_uk Terrible service. Have been a life long customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Mumby (@mumby83) reported 5 minutes ago

  @bt_uk what on earth is going on with account. I can’t sign in anywhere

• 
  Emma (@em_doapsi) reported 5 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  Kenta (@nemurikyosirou) reported 6 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 7 minutes ago

  @bt_uk Complaint has been opened and then closed! I give up.

• 
  𝙲𝚊𝚝𝚊𝚕𝚕𝚊𝚡𝚎𝚛 (@catallaxer) reported 7 minutes ago

  @omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.

• 
  Graeme Davis (@GraemeDavis) reported 8 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  mpc (@Scampicus) reported 8 minutes ago

  @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 11 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Gracie-Lou (@gracie_smart) reported 12 minutes ago

  @bt_uk When is #MYBT going to be working again please? It has been down for days!

• 
  keely (@keely490544) reported 13 minutes ago

  @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF