BT (British Telecom) outages and service status in Donegal, Ulster

Problems in the last 24 hours in Donegal, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Donegal, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Donegal, Ulster

Latest outage, problems and issue reports in Donegal and nearby locations:

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  Toni Forrester #lovelocal #staysafe (@ToniForrester1) reported 15 minutes ago from Donegal, Ulster

  @bt_uk Terrible service. Have been a life long customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Sem Essessi (@SemiEssessi) reported 6 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  patrick mcgill (@_mowgli73) reported 6 minutes ago

  @bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking

• 
  Mike Seaton (@mikeseat) reported 9 minutes ago

  @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 9 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

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  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 14 minutes ago

  Hello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk

• 
  The Emperor Son (@TheEmperorSon) reported 19 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Sem Essessi (@SemiEssessi) reported 19 minutes ago

  @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.

• 
  Luanne Woodward (@Lu_Woo79) reported 19 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤

• 
  RichNotRich (@sideangleballs) reported 21 minutes ago

  @bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏

• 
  Roibeard Mhuiris (@RMhuiris) reported 28 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.