BT (British Telecom) outages and service status in Fairbourne, Wales

Problems in the last 24 hours in Fairbourne, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fairbourne, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Fairbourne, Wales

Latest outage, problems and issue reports in Fairbourne and nearby locations:

• 
  Caz 'Christmas is Here' Roberts (@Caz11red) reported 33 minutes ago from Barmouth, Wales

  @bt_uk email address is not received any - have checked settings and these look correct. Please can you help, thanks

• 
  Mr Smurf 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MrSmurff19) reported 58 minutes ago from Dolgellau, Wales

  @BTCare made a payment but not recived the Payment Conformation Eanil Can u Help to see if payment gone through and my Services bk on

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shama Women's Centre (@shamacentre) reported 7 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Graeme Davis (@GraemeDavis) reported 8 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Graeme Davis (@GraemeDavis) reported 9 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  Paul stagg (@Staggly) reported 9 minutes ago

  @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 10 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Gavin Cook (@gjc_cook) reported 14 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Mark Howell (@MarkTheSnap) reported 16 minutes ago

  So, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.

• 
  John Richards (@Johnty14) reported 16 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team

• 
  RaeRubyRae (@RaeRubyRaeK) reported 19 minutes ago

  @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 19 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.