BT (British Telecom) Outage Report in Torpoint, Cornwall, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Torpoint, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Torpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Torpoint, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Plymouth, Saltash, Ivybridge and Callington.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
||
| Plymouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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Jamie Nicholson Photography/Hair
(@jpnhairstylist) reported
from
Plympton, England
@JOOPERS2014 @btsportfootball @btsport They just ripped me off for £217 as claimed I did not cancel my contract which I did, so had no choice but to pay up or face a debt collector
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Jamie Nicholson Photography/Hair
(@jpnhairstylist) reported
from
Plympton, England
@JOOPERS2014 @btsportfootball @btsport they said I owed them £109 on 4th of September then I said got a bill for £307, after an argument settled on £217, total thieving gits what they can get away with I never even got any football for that
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Haydon Beagley
(@haydonbeagley) reported
from
Plymouth, England
@bt_uk / @BTCare odd one I’ve been facing since I took out BT TV is the sound levels from my YouView box are super quite. Change over to my TVs built-in Freeview or my AppleTV and I’ll be needing to turn down the TV. Tried different TVs/SoundBars/Cables.
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Mike Noble
(@MikeyJNoble) reported
from
Plymouth, England
@BTGroup @OpenreachHelp @WeAreOpenreach @bt_uk - Passed from pillar to post between you and Sky on my Internet issue and still no resolution - just keep being told 1-5 or 3-5 days - Awful service throughout in this day and age. This just needs an engineer in the exchange! No TV
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Gwelmor Holiday Home, Widemouth Bay
(@gwelmor) reported
from
Plymouth, England
Credit where credit’s due, I’ve been very impressed with the level of service from @WeAreOpenreach and @bt_uk after our WiFi crashed. Not an easy job locating the source but they’ve stuck at it and solved it - with only a little inconvenience to our current guests. Thank you
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Rachel Crute
(@rachelmlay) reported
from
Saltash, England
@bt_uk Hopefully, but we have had to reapply for the line, cancel the direct debit (to prevent being charged for a new line) all after numerous calls to let you know it was the wrong house !
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Lucy k
(@Lucyk1091) reported
from
Plymouth, England
@bt_uk your internet is shit.
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Ian Savigar
(@Bigsavi) reported
from
Liskeard, England
@BTCare @bt_uk just to let you know automated call received pretending to be BT and threat to cut service.. cant navigate your website to report anything but sure you could check where call came from and stop it!!!
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Sam Driscoll
(@sam_drisc) reported
from
Plymouth, England
So bad that anyone that does not have @btsport cannot watch the highlights of their team. Broadcasting companies destroying supporting your team
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Dave Allan
(@Odonata22) reported
from
Torpoint, England
@btsport Furious as tried ringing BT & put on hold for 1/2 hr twice & then they drop my call🤬You can’t text or email them. You can’t use the App to cancel! Had enough of their appalling service. Still charging for a service they can’t provide
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mike martin-PAFC
(@mikemartin46) reported
from
Plymouth, England
@alanm8412 @btsport Exactly mate...phone up to cancel it, you never know they may make you an offer on reducing the price, I didn’t get that tho,😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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kinny
(@NikiKinnyW) reported
@bt_uk with the now tv app on bt tv i cannot get subtitles but when i use the app on my phone or ipad i can. Please help... my mum requires the use of subtitles and would like her to enjoy the shows with me
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Tom Box
(@tb183) reported
@bt_uk Internet has been appalling the past few weeks. Internet regularly drops out and now the connection is painfully slow. Really not good timing with working from home!
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samyacook
(@samyacook1) reported
@bt_uk Our landline is not working, and our broadband keeps breaking up. We talked to Adam at Customer Services. He told us that we would need a visit from an engineer, but we lost the connection to him. Can you help us book an engineer's visit?
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Famousfor15mins🏆
(@Famousfor15mins) reported
@bt_uk absolutely abysmal ‘customer’ service 4 engineer visits, trying to do work that was never requested in the 1st place, call operators who lie and deliberately cut off calls. Can you please advise how I can re-raise a formal complaint and which ADR scheme you are part of?
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Alex Brummer
(@albrummer) reported
@bt_uk Don't customer care appalling!
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Vincenzo Franco
(@vmfranco92) reported
@BTCare raised a complaint about a mid-sold package when recontracting last Friday. Have not been called back. Also, asked to be put back onto old package as 14 day cooling off. was told would take 5 wrk days. This has not happened, & now I’ve just got returns bag. Unacceptable!
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kels c
(@12Clarkey_) reported
@emilyburrows5_ @bt_uk I was told on Monday that it would be the 9th but it wasn’t 100%. The ducting work was done a week ago. All internal work was done prior to Christmas. Yet nothing. I can hear how bad the quality of the live lessons are too! They lag constantly
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Shena Chilvers
(@shena_chilvers) reported
@btbusinesscare Yet another unhelpful data collecting portal with no human at the end!! Passed around from person/department never solving problems! Our children have yet again been let down by adults that promise to deliver but don’t! Your company shows no trust as you failed to deliver 5 times
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Paul976431
(@paul976431) reported
Hi @bt_uk Congratulations on the title for the worst customer service of all time. Spent hours on the phone to your teams this week, and still have no broadband whatsoever due to your complete incompetence. @MoneyTelegraph , as per your article, maybe you can assist?
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Batesy
(@pablobates68) reported
@bt_uk Ok, so more money probably? I'll tell him to be patient +will go with another provider when my contract is up because I upgraded to Halo on the promise by BT that I would get a better service for gaming...obviously not so...thanks anyway. Its too dear now, so I'm not paying more