BT (British Telecom)

BT (British Telecom) Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL4 and PL1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Plymouth, England 10/19/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Plymouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Plymouth.

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City Problem Type Report Time
United KingdomPlymouth Wi-fi
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • Lucyk1091 Lucy k (@Lucyk1091) reported from Plymouth, England

    @bt_uk your internet is shit.

  • MikeyJNoble Mike Noble (@MikeyJNoble) reported from Plymouth, England

    @BTGroup @OpenreachHelp @WeAreOpenreach @bt_uk - Passed from pillar to post between you and Sky on my Internet issue and still no resolution - just keep being told 1-5 or 3-5 days - Awful service throughout in this day and age. This just needs an engineer in the exchange! No TV

  • haydonbeagley Haydon Beagley (@haydonbeagley) reported from Plymouth, England

    @bt_uk / @BTCare odd one I’ve been facing since I took out BT TV is the sound levels from my YouView box are super quite. Change over to my TVs built-in Freeview or my AppleTV and I’ll be needing to turn down the TV. Tried different TVs/SoundBars/Cables.

  • rachelmlay Rachel Crute (@rachelmlay) reported from Saltash, England

    @bt_uk Hopefully, but we have had to reapply for the line, cancel the direct debit (to prevent being charged for a new line) all after numerous calls to let you know it was the wrong house !

  • mikemartin46 mike martin-PAFC (@mikemartin46) reported from Plymouth, England

    @alanm8412 @btsport Exactly mate...phone up to cancel it, you never know they may make you an offer on reducing the price, I didn’t get that tho,😂😂

  • gwelmor Gwelmor Holiday Home, Widemouth Bay (@gwelmor) reported from Plymouth, England

    Credit where credit’s due, I’ve been very impressed with the level of service from @WeAreOpenreach and @bt_uk after our WiFi crashed. Not an easy job locating the source but they’ve stuck at it and solved it - with only a little inconvenience to our current guests. Thank you

  • sam_drisc Sam Driscoll (@sam_drisc) reported from Plymouth, England

    So bad that anyone that does not have @btsport cannot watch the highlights of their team. Broadcasting companies destroying supporting your team

  • Odonata22 Dave Allan (@Odonata22) reported from Torpoint, England

    @btsport Furious as tried ringing BT & put on hold for 1/2 hr twice & then they drop my call🤬You can’t text or email them. You can’t use the App to cancel! Had enough of their appalling service. Still charging for a service they can’t provide

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • leonthemod Leon White (@leonthemod) reported

    @Gingerted1 @bt_uk Not good enough mate 10 weeks of this rubbish and piss poor customer service

  • Richard15988832 Richard Brown (@Richard15988832) reported

    @btbusinesscare Hi BT, I have been trying to get through to someone to deactivate our BT Sports for the last hour and being passed around. Please can someone urgently help as we have reopened today.

  • borpin Brian Orpin (@borpin) reported

    @bt_uk I have today complained to @ASA_UK that the word "unbreakable" is misleading for 2 reasons. 1. The addition of a 4G router makes no difference to the working of the Wi-Fi. 2. Unbreakable says it will never stop. You cannot guarantee that. Robust, resilient yes. Unbreakable no.

  • Jules_Clarke Rouge Noir (oooo---) (@Jules_Clarke) reported

    @bt_uk it says no known issues , only my hub has been blipping on and off since just before three pm

  • mf_lfc M x (@mf_lfc) reported

    @bt_uk Our broadband keeps going off, did the same last night at exactly the same time yet the website says there's no known issues. What's going on?

  • mbmcakesandbak1 mbmcakesandbakes (@mbmcakesandbak1) reported

    @bt_uk Having issues with our broadband, it is very laggy when playing online games. Just becomes unplayable!!!

  • Sehmmmmmm SEH (@Sehmmmmmm) reported

    @Tonysmini @bt_uk Hi Tony. Thanks. The exchange area is the same. She was going to stay with Utility Warehouse (now Shell). They told me, even staying with them, a new number would be required. That it would create broadband, & even mobile, problems down the line...? PhoneCoOp says its possible.

  • TonyCraig2017 Tony Craig (@TonyCraig2017) reported

    @bt_uk any reason why my wifi is down? Problem with the area?

  • Philippa2017 Philippa Robbins (@Philippa2017) reported

    @bt_uk We are now receiving warnings to return a Hybrid Connect and wifi disc which was given as compensation after a repeat of the first failure of an engineer to visit. And still no nearer to getting our service upgraded. 2/2

  • sar0dev Sarah Devlin (@sar0dev) reported

    @bt_uk how do I report a fault when line is down?