BT (British Telecom) outages and service status in Plymouth, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Plymouth come from postal codes PL4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Plymouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Wi-fi | 23 days ago |
|
Plymouth
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Rachel Crute (@rachelmlay) reported from Saltash, England@bt_uk Hopefully, but we have had to reapply for the line, cancel the direct debit (to prevent being charged for a new line) all after numerous calls to let you know it was the wrong house !
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?
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nick tasker (@NickTasker70) reported from Bere Alston, England@bt_uk I used the help text option which led to them refreshing the hub which seems to have worked
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Sam Driscoll (@sam_drisc) reported from Plymouth, EnglandSo bad that anyone that does not have @btsport cannot watch the highlights of their team. Broadcasting companies destroying supporting your team
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Mike Noble (@MikeyJNoble) reported from Plymouth, England@BTGroup @OpenreachHelp @WeAreOpenreach @bt_uk - Passed from pillar to post between you and Sky on my Internet issue and still no resolution - just keep being told 1-5 or 3-5 days - Awful service throughout in this day and age. This just needs an engineer in the exchange! No TV
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Jamie Nicholson Photography/Hair (@jpnhairstylist) reported from Plympton, England@JOOPERS2014 @btsportfootball @btsport They just ripped me off for £217 as claimed I did not cancel my contract which I did, so had no choice but to pay up or face a debt collector
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Dave Allan (@Odonata22) reported from Torpoint, England@btsport Furious as tried ringing BT & put on hold for 1/2 hr twice & then they drop my call🤬You can’t text or email them. You can’t use the App to cancel! Had enough of their appalling service. Still charging for a service they can’t provide
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mike martin-PAFC (@mikemartin46) reported from Plymouth, England@alanm8412 @btsport Exactly mate...phone up to cancel it, you never know they may make you an offer on reducing the price, I didn’t get that tho,😂😂
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Haydon Beagley (@haydonbeagley) reported from Plymouth, England@bt_uk / @BTCare odd one I’ve been facing since I took out BT TV is the sound levels from my YouView box are super quite. Change over to my TVs built-in Freeview or my AppleTV and I’ll be needing to turn down the TV. Tried different TVs/SoundBars/Cables.
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Jamie Nicholson Photography/Hair (@jpnhairstylist) reported from Plympton, England@JOOPERS2014 @btsportfootball @btsport they said I owed them £109 on 4th of September then I said got a bill for £307, after an argument settled on £217, total thieving gits what they can get away with I never even got any football for that
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Gwelmor Holiday Home, Widemouth Bay (@gwelmor) reported from Plymouth, EnglandCredit where credit’s due, I’ve been very impressed with the level of service from @WeAreOpenreach and @bt_uk after our WiFi crashed. Not an easy job locating the source but they’ve stuck at it and solved it - with only a little inconvenience to our current guests. Thank you
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rupert bettison (@bartoyuk) reported from Plymouth, EnglandNot a happy boy my @bt_uk broadband is down and wont be fixed to next week will have to go and buy a freeview box I guess especially with this sporting weekend
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tubularswells (@Tubularswells) reported@bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.
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Mark Haynes (@IQuitMuskspace) reported@bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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Tommy (@leopardtommy) reported@bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
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Mark (@skipjackToo) reported@bt_uk is your wifi down?
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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bakerbird (@cakey12) reported@bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave
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TSLG13007 (@TSLG13007) reported@bt_uk absolutely appalling customer service as usual
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Philip Godfrey (@Fliposteo) reported@bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.