BT (British Telecom)

BT (British Telecom) Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL1, PL4 and PL2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Plymouth, England 01/07/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Plymouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Plymouth and Callington.

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City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • cabolitho Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?

  • MikeyJNoble Mike Noble (@MikeyJNoble) reported from Plymouth, England

    @BTGroup @OpenreachHelp @WeAreOpenreach @bt_uk - Passed from pillar to post between you and Sky on my Internet issue and still no resolution - just keep being told 1-5 or 3-5 days - Awful service throughout in this day and age. This just needs an engineer in the exchange! No TV

  • mikemartin46 mike martin-PAFC (@mikemartin46) reported from Plymouth, England

    @alanm8412 @btsport Exactly mate...phone up to cancel it, you never know they may make you an offer on reducing the price, I didn’t get that tho,😂😂

  • gwelmor Gwelmor Holiday Home, Widemouth Bay (@gwelmor) reported from Plymouth, England

    Credit where credit’s due, I’ve been very impressed with the level of service from @WeAreOpenreach and @bt_uk after our WiFi crashed. Not an easy job locating the source but they’ve stuck at it and solved it - with only a little inconvenience to our current guests. Thank you

  • sam_drisc Sam Driscoll (@sam_drisc) reported from Plymouth, England

    So bad that anyone that does not have @btsport cannot watch the highlights of their team. Broadcasting companies destroying supporting your team

  • rachelmlay Rachel Crute (@rachelmlay) reported from Saltash, England

    @bt_uk Hopefully, but we have had to reapply for the line, cancel the direct debit (to prevent being charged for a new line) all after numerous calls to let you know it was the wrong house !

  • jpnhairstylist Jamie Nicholson Photography/Hair (@jpnhairstylist) reported from Plympton, England

    @JOOPERS2014 @btsportfootball @btsport They just ripped me off for £217 as claimed I did not cancel my contract which I did, so had no choice but to pay up or face a debt collector

  • bartoyuk rupert bettison (@bartoyuk) reported from Plymouth, England

    Not a happy boy my @bt_uk broadband is down and wont be fixed to next week will have to go and buy a freeview box I guess especially with this sporting weekend

  • Odonata22 Dave Allan (@Odonata22) reported from Torpoint, England

    @btsport Furious as tried ringing BT & put on hold for 1/2 hr twice & then they drop my call🤬You can’t text or email them. You can’t use the App to cancel! Had enough of their appalling service. Still charging for a service they can’t provide

  • haydonbeagley Haydon Beagley (@haydonbeagley) reported from Plymouth, England

    @bt_uk / @BTCare odd one I’ve been facing since I took out BT TV is the sound levels from my YouView box are super quite. Change over to my TVs built-in Freeview or my AppleTV and I’ll be needing to turn down the TV. Tried different TVs/SoundBars/Cables.

  • Lucyk1091 Lucy k (@Lucyk1091) reported from Plymouth, England

    @bt_uk your internet is shit.

  • jpnhairstylist Jamie Nicholson Photography/Hair (@jpnhairstylist) reported from Plympton, England

    @JOOPERS2014 @btsportfootball @btsport they said I owed them £109 on 4th of September then I said got a bill for £307, after an argument settled on £217, total thieving gits what they can get away with I never even got any football for that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KaneGreen Kane Green (@KaneGreen) reported

    @tonythemanc @btsportfootball @btsport Just as bad as Richarlison's in the derby which they're still going on about 3 centuries later.

  • Broz_11 Broz (@Broz_11) reported

    @bt_uk I use a cable... crap quality all game, and this after my Broadband went down last week. What’s the point?

  • kenster1972 Kenny Smith (@kenster1972) reported

    @bt_uk Are you having a laugh, tried to put my lottery on and my parental control was on😡😡 wasn't selected, I selected it and deselected it, still no change. Service is terrible!

  • davecG60 Dave Carrington (@davecG60) reported

    Hi @bt_uk . I asked for a transcript of my order 26/1 to be emailed, it never arrived. Now have to wait up to 2 months for a copy so I can check my order details are correct? Really ?? And why can't I just find my contract renewal date without asking for it 😒

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @haggisdave @bt_uk They talk you into Halo and then tell you you need WiFi boosters for an extra tenner a month. Always trying to sell up on the promise it will fix issues. Shysters.

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @bt_uk Your broadband and wifi is overpriced and hopeless and your customer service even worse. Bunch of clowns.

  • ZRevolutionYT ZRevolutionYT💻 (@ZRevolutionYT) reported

    @therealldb1 @bt_uk There is another broadband called utility wearhouse it’s garbage wifi and costs £2 something a month but better than bt.

  • thankf1forthat p1f1 (@thankf1forthat) reported

    @bt_uk Fix my internet first then I'll think about it.

  • chris_hall1967 Chris Hall (@chris_hall1967) reported

    @OpenreachHelp Thanks Dan. @bt_uk told me they had raised the issue with you but also said they could not tell me (or find out) for sure the switching off process could be stopped, only saying they'd try to fix by Thurs, leaving me potentially without broadband 'til then. HopeEscalationWorks!

  • andyiuk Andy (@andyiuk) reported

    Credit where it'd due, @bt_uk customer service is first class.