EE outages and service status in Wester Gruinards, Scotland

Problems in the last 24 hours in Wester Gruinards, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wester Gruinards, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Wester Gruinards, Scotland

Latest outage, problems and issue reports in Wester Gruinards and nearby locations:

• 
  Finlay McCulloch (@FinlayMcCulloch) reported 9 minutes ago from Wester Gruinards, Scotland

  @SkyUK Thanks for that but the problem is the line and exchange. On a good day it delivers 0.34 download but continually drops off. @EE has a new 4G mast near her house offering high speed internet plus mobile signal where there was none as out in the countryside.

• 
  Darren Houston (@Idarrenhouston) reported 38 minutes ago from Stittenham, Scotland

  @EE recieved my emergency alert but my friends who had alert turned on who are @ThreeUK customers yet to receive alert is that a failure by the three network to reach there customers in times of emergency’s?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Baker (@BakeronBusiness) reported 4 minutes ago

  @EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…

• 
  Joanna Roberts (@Wanna_24) reported 9 minutes ago

  @EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 14 minutes ago

  @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

• 
  Ahimalayanbond (@Delirious__x) reported 22 minutes ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 23 minutes ago

  @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

• 
  Dave Hales (@dayvales) reported 25 minutes ago

  @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

• 
  stacksmasher (@stacksmasher) reported 26 minutes ago

  @EE Yes I have an eSIM for my phone to access the cell network also bought a seperate 5 Day WIFI plan and that is giving me issues.

• 
  iBRAR (@ibrar_dev) reported 27 minutes ago

  @EE The odd thing is that email does not provide a complaint reference number so who knows if it ever got logged or now ignored.

• 
  Stuart Smith (@Galaxy42_) reported 32 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.

• 
  Gerri (@Gerri6uee) reported 33 minutes ago

  @EE Reported my wifi keeps dropping, the lady I spoke to said she could see it had been dropping for a few days & changed the channel. Also said she would send a text with a link if it dropped again - that never happened! Wifi still dropping & spent 20 minutes on phone in a queue.