EE outages and service status in Wester Gruinards, Scotland

Problems in the last 24 hours in Wester Gruinards, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wester Gruinards, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Wester Gruinards, Scotland

Latest outage, problems and issue reports in Wester Gruinards and nearby locations:

• 
  Darren Houston (@Idarrenhouston) reported 41 minutes ago from Stittenham, Scotland

  @EE recieved my emergency alert but my friends who had alert turned on who are @ThreeUK customers yet to receive alert is that a failure by the three network to reach there customers in times of emergency’s?

• 
  Finlay McCulloch (@FinlayMcCulloch) reported 46 minutes ago from Wester Gruinards, Scotland

  @SkyUK Thanks for that but the problem is the line and exchange. On a good day it delivers 0.34 download but continually drops off. @EE has a new 4G mast near her house offering high speed internet plus mobile signal where there was none as out in the countryside.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Jordan (@jordanpaj) reported 5 minutes ago

  @EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.

• 
  Tim Maunder (@RebelTim) reported 7 minutes ago

  @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 14 minutes ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  micka9990 (@Michael66108716) reported 14 minutes ago

  @EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks

• 
  MindTheGap (@mindthegap2018) reported 24 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  Aldo (@AP196779) reported 24 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  _rambo£ (@_rambo_17) reported 30 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 31 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE

• 
  Carl Meah (@MeahCarl) reported 32 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

• 
  Bobby Benoir (@BobcatBenoir) reported 34 minutes ago

  ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)