EE outages and service status in Wester Gruinards, Scotland

Problems in the last 24 hours in Wester Gruinards, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wester Gruinards, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Wester Gruinards, Scotland

Latest outage, problems and issue reports in Wester Gruinards and nearby locations:

• 
  Darren Houston (@Idarrenhouston) reported 30 minutes ago from Stittenham, Scotland

  @EE recieved my emergency alert but my friends who had alert turned on who are @ThreeUK customers yet to receive alert is that a failure by the three network to reach there customers in times of emergency’s?

• 
  Finlay McCulloch (@FinlayMcCulloch) reported 47 minutes ago from Wester Gruinards, Scotland

  @SkyUK Thanks for that but the problem is the line and exchange. On a good day it delivers 0.34 download but continually drops off. @EE has a new 4G mast near her house offering high speed internet plus mobile signal where there was none as out in the countryside.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Sullivan (@MissSullivan06) reported 3 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Martin Elliker (@MartinElliker) reported 4 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Forgottengirl078 (@forgottengirl78) reported 4 minutes ago

  @EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE I didn’t want to come back to EE for exactly these reasons - customer service - total pile of 💩

• 
  Rach 🇪🇺 (@MsVespertilio) reported 11 minutes ago

  @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

• 
  Alan Royston (@pagechord) reported 13 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Ross Ironfield (@RossIronfield) reported 13 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄

• 
  Lu 🎙⚒️ (@recklesslntent) reported 19 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Luke Marsh (@luke_marsh_) reported 19 minutes ago

  @EE what’s happening to your network? Nothing is working!

• 
  Stuart Williamson (@ellakerris) reported 22 minutes ago

  @EE @danfotoman1 @ee are so ****, i used to have 7 phones and 2 i pads with them, i`m finally down to 1 phone and i still feel like they are ripping me off. good luck you`ll need it