EE outages and service status in Windermere, England

Problems in the last 24 hours in Windermere, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Windermere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Windermere, England

Latest outage, problems and issue reports in Windermere and nearby locations:

• 
  Peter Lawrence (@ScanningScience) reported 9 minutes ago from Kendal, England

  @jjwaggitt @EE A solid point @EE Menai Bridge has a shocking "dead zone" are there any plans in place? I'm sure many of the local business in the town centre would be keen to hear from you if you want/need a little signal relay.

• 
  Kevin Walsh (@kevinwalshuk) reported 10 minutes ago from Windermere, England

  @EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.

• 
  Kerryanne Wilde (@KerryanneWilde) reported 11 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  Kevin Walsh (@kevinwalshuk) reported 43 minutes ago from Windermere, England

  @ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.

• 
  Kerryanne Wilde (@KerryanneWilde) reported 44 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

• 
  Kevin Walsh (@kevinwalshuk) reported 44 minutes ago from Windermere, England

  @EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues

• 
  JohnCUFC (@johnroger40) reported 46 minutes ago from Kendal, England

  Absolutely awful customer service from @EE . Ive complained about the phone and #4G signal in south Cumbria but im just ignored. Can @Ofcom help me please .

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Gill (@DeanGill4L) reported 2 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 5 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  Martin scott (@Martinscott1967) reported 8 minutes ago

  @DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare

• 
  AcharyaViren (@AcharyaShahV) reported 10 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Gaz (@TisSaff) reported 11 minutes ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 11 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?

• 
  OMG Beardd (@OMGBeardd) reported 14 minutes ago

  @becsav1 @EE Unfortunately Bec, this is retentions at their absolute worst chat will upsell you untold times. If you’re looking to keep your number and this is the only active line your account text PAC to 65075 and don’t even bother calling 150 to cancel otherwise give 150 a ring.

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 19 minutes ago

  @EE @craig_trickett The link you share says no issues which is a lie as there is ALWAYS Issues, is this your clause for use not to cancel our contracts for you providing bad service? Fed up of it now!

• 
  John (@Johnboy270783) reported 23 minutes ago

  @EE Well, we've got a big problem here then, haven't we.

• 
  Gavin (@GrumpyOwl) reported 24 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.