EE outages and service status in Windermere, England

Problems in the last 24 hours in Windermere, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Windermere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Windermere, England

Latest outage, problems and issue reports in Windermere and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 3 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  Kevin Walsh (@kevinwalshuk) reported 22 minutes ago from Windermere, England

  @ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.

• 
  Peter Lawrence (@ScanningScience) reported 26 minutes ago from Kendal, England

  @jjwaggitt @EE A solid point @EE Menai Bridge has a shocking "dead zone" are there any plans in place? I'm sure many of the local business in the town centre would be keen to hear from you if you want/need a little signal relay.

• 
  JohnCUFC (@johnroger40) reported 27 minutes ago from Kendal, England

  Absolutely awful customer service from @EE . Ive complained about the phone and #4G signal in south Cumbria but im just ignored. Can @Ofcom help me please .

• 
  Kevin Walsh (@kevinwalshuk) reported 41 minutes ago from Windermere, England

  @EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues

• 
  Kevin Walsh (@kevinwalshuk) reported 42 minutes ago from Windermere, England

  @EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.

• 
  Kerryanne Wilde (@KerryanneWilde) reported 57 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew J (@Jeff_tweets) reported 17 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  ANIA GABB (@aniagabb) reported 18 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  Pamela Lawson (@PamelaLaws99068) reported 18 minutes ago

  @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

• 
  F3spirit (@originaf3spirit) reported 19 minutes ago

  @EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.

• 
  lloydrimmer07 (@lloyd_rimmer) reported 20 minutes ago

  @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do

• 
  Jessica Brown (@Jessbrown2590) reported 21 minutes ago

  @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

• 
  Stuart Smith (@Galaxy42_) reported 21 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  darren styles (@darrenjstyles) reported 26 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.

• 
  Avril Newman (@AvrilNewman9) reported 33 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves

• 
  F3spirit (@originaf3spirit) reported 36 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.