EE outages and service status in Windermere, England

Problems in the last 24 hours in Windermere, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Windermere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Windermere, England

Latest outage, problems and issue reports in Windermere and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 4 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

• 
  Peter Lawrence (@ScanningScience) reported 12 minutes ago from Kendal, England

  @jjwaggitt @EE A solid point @EE Menai Bridge has a shocking "dead zone" are there any plans in place? I'm sure many of the local business in the town centre would be keen to hear from you if you want/need a little signal relay.

• 
  Kerryanne Wilde (@KerryanneWilde) reported 15 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  Kevin Walsh (@kevinwalshuk) reported 26 minutes ago from Windermere, England

  @ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.

• 
  Kevin Walsh (@kevinwalshuk) reported 35 minutes ago from Windermere, England

  @EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues

• 
  JohnCUFC (@johnroger40) reported 53 minutes ago from Kendal, England

  Absolutely awful customer service from @EE . Ive complained about the phone and #4G signal in south Cumbria but im just ignored. Can @Ofcom help me please .

• 
  Kevin Walsh (@kevinwalshuk) reported 58 minutes ago from Windermere, England

  @EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ggg (@LeiSnoby) reported 6 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  Michelle Masson 🙃 (@shellm1971) reported 14 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

• 
  UniTED (@tedio74) reported 21 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Andy B (@nffc999) reported 21 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  Thomas O'Duffy (@ThomasODuffy) reported 22 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Bobbylarge (@Simmerdownbaby) reported 23 minutes ago

  @EE I’ve just waited 11 minutes to speak to a customer advisor. Please call me I’m not waiting on a mobile

• 
  Alan Roberts (@AlanRob68902430) reported 23 minutes ago

  @EE I'm on to customer services now

• 
  sarah easton (@saraheaston1984) reported 24 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service