EE Outage in Whitehaven, Cumbria, England

The fact I’ve been trying to get @EE to help me out for 5 days with no luck but @marmalade86 instantly gets a reply this morning has wound me up more than it should. I just want my PS5 😩

@EE Morning, could I get some help with my order please I left a DM 3 days ago. Ordered a PS5 on Tuesday and heard nothing since, it said it could take up to a week but people have already got theirs and I’ve got no emails or texts or anything.

@bearsuccessuk @EE I haven’t managed to speak to anyone yet. Waited ages on the phone for it to cut out before getting through, had no response in 2 days on here and I can’t find any live chat on their website

@baadshah438 @EE I tried to yesterdaday and I was waiting for ages then it cut out before I got through so I didn’t have time to try and phone back, I’ll have to give them a ring after work if I don’t get a response on here

@EE Can I have some help with an order please, I sent a DM yesterday morning :)

@EE Hi, can I have some help please? Ordered PS5 yesterday afternoon and I’m seeing people have either got theirs today or they know it’s coming tomorrow but I’ve heard nothing since I paid my £10. No email/text, no tracking info and I’m unable to track my order on your website.

@ReturnOfTheKop @CODWarfareForum @EE Hope so! Had my phone contract since Feb, paid all my bills on time, got the email confirmation of my order through yesterday I’ve just heard nothing since yet some people have either got them today or know it’s coming tomorrow. No reason why there should be any issues though

Very impressed with @EE service. Called at lunchtime today about my landline issue and it was resolved by 4pm 👍🏻

So our @EE broadband works fine but the phoneline doesn't work (crackle on the line and doesn't ring on incoming calls). I'm just confused 🥴

@JasonManford Been with @EE for almost eleven years and had zero issue

@EE is the network service down in Workington?

@EE Hey EE - don't you reply to emails? Are customer service still at home for Covid?

@EE @EE So the signal box is being switched off around 30th June 2022. That's the only signal we have with our three phones. Admittedly one spot in the house where we can get a signal if we hang out of the window. Take it I can switch networks without contract penalties.

@EE hi there, I haven't been able to make or receive calls all day, is there a service issue? Thanks.

@EE I was at Wembley on Saturday saw EE sponsored them so though I would get access to Wi-Fi as I’m a customer, I was wrong no access to Wi-Fi so why not ?

@EE Hi team. I received a text from EE last week advising there would be disruption to the network in Wandsworth. Can you advise how long until this is resolved? Been having issues making and receiving calls the past few days.

@EE Guess I am gonna have to find a nexus device instead, talkback has issues on the latest versions of android

@EE you're customer service is absolutely atrocious for people with disabilities, your company is abelist, disregarding of people's conditions and left with unnecessary stress and torment for months. Your company is a joke, just like your service assistants.

@seatzie Oh that’s amazing. I’m pay 22 for sim only on three but it does not work. I never have reception. I fancy @EE as they seem to always be good at festivals etc.

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks