EE outages and service status in Torthorwald, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Torthorwald, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 10, 7:00 PM GMT+1.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Torthorwald, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Torthorwald, Scotland
The most recent EE outage reports came from the following cities: Dumfries, Annan, and Lockerbie.
| City | Problem Type | Report Time |
|---|---|---|
 Dumfries
|
Internet | 2 days ago |
|
Dumfries
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Torthorwald, Scotland
Latest outage, problems and issue reports in Torthorwald and nearby locations:
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JoJo (@lmj052014) reported from Closeburn, Scotland@EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel
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Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland@EE are there network issues in the DG12 area? I've had no data signal all day & barely enough signal to make calls.
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James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland@EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!
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Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland@EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????
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Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland@EE are you having network problems in the south-west Scotland area? I have had no constant phone signal all morning.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RaSHiDa (@ItsOnlyRash) reported@EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Jason tulip (@Jasont72) reported@EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?
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John Podmore (@John_Podmore) reported@EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.
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Cathy Joslin (@CathyJoslin) reported@EE Hi hope you can help I’m not receiving OTP passwords from my bank
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.
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Petunia (@Petunia01755853) reported@EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT
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Nick (@Surviving_LADa) reportedIf you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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Brian Slater (@BrianSlater1976) reported@EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.