EE

EE Outage Report in Torthorwald, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Torthorwald, Dumfries and Galloway, Scotland 01/22/2026 13:05

January 22: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Torthorwald, Dumfries and Galloway, Scotland

The most recent EE outage reports came from the following cities: Annan and Dumfries.

Loading map, please wait...
City Problem Type Report Time
United KingdomAnnan Phone
United KingdomDumfries Internet
United KingdomDumfries TV
United KingdomDumfries Wi-fi
United KingdomLockerbie Phone
United KingdomDumfries Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

  • GingertrevTrev Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland

    @EE are you having network problems in the south-west Scotland area? I have had no constant phone signal all morning.

  • GingertrevTrev Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland

    @EE are there network issues in the DG12 area? I've had no data signal all day & barely enough signal to make calls.

  • gmoffat9 Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland

    @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

  • lmj052014 JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • sammon_james James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • meeky_03 Colum Meighan (@meeky_03) reported

    @EE Your network has been down for 2 days from 11 am to 4.30 pm. As a driver who relies on my phone for my business, this is a disgrace. The new S25 i got 5 days ago is going back, and I'll be moving. You need to have a serious look at your customer care.

  • PaulFro66282713 Paul Frost (@PaulFro66282713) reported

    @EE Rubbish service sort it out

  • ioi_M2 M (@ioi_M2) reported

    @EE Hi EE, I’m in Newcastle (NE2 2TA). My mobile data suddenly stopped working indoors, but works fine outside. Tried on 2 EE phones — same issue. No Wi-Fi at home, so I rely on mobile data. I saw you’re investigating — any update

  • toonarmy98 Tom Evans (@toonarmy98) reported

    @EE i cant receive phone calls from another network and i need to able to as my sister is disabled. In case of emergency’s. Whats going on???

  • mei_bach meilir jones (@mei_bach) reported

    @EE @EE still having trouble with voice call, going through sometimes not at all other times and not working on wifi calling

  • SueDoughty25 Sue Doughty (@SueDoughty25) reported

    @EE @EE this is not helping us!! As a business customer I expect more information. I need to divert my mobile as I am going on holiday and can not do it. This is not good enough. 2 days of poor service is not acceptable

  • TheColonel_83 M (@TheColonel_83) reported

    @EE Please can you send me a link to submit a complaint? Service this week has been atrocious 🥺

  • posh_jo92 Jo Barrett (@posh_jo92) reported

    @EE this is the 2nd day I have had issues with phonecalls in and out. My phone is important for emergency matters. We have calls to and from many medical professionals and agencies This is not good enough. I've been waiting for calls for 2 days and can't get any.

  • TraceyRebecca_ Tracey NPQSL (@TraceyRebecca_) reported

    @EE 2 days, online help says to call 150 - this doesn’t work either! Not happy! 😡

  • tarquinmorgan tarquin 🏹🏹🏹 💙 (@tarquinmorgan) reported

    @EE This has caused havoc with the delivery of medical supplies. More information is required as to what the problem is and when you expect it to be fixed!