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EE Outage Report in Torthorwald, Dumfries and Galloway, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Torthorwald, Dumfries and Galloway, Scotland 03/02/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

  • lmj052014 JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • GingertrevTrev Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland

    @EE are you having network problems in the south-west Scotland area? I have had no constant phone signal all morning.

  • GingertrevTrev Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland

    @EE are there network issues in the DG12 area? I've had no data signal all day & barely enough signal to make calls.

  • sammon_james James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

  • gmoffat9 Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland

    @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • A_MrBenMitchell Ben🧑‍💻 (@A_MrBenMitchell) reported

    @EE Turquoise/ blue and not flashing. As far as the router is concerned it is connected. However all devices can’t connect to the internet. It sounds like a DNS issue to me but I’ve tried different DNS servers including my own with no luck. Everything from the TV to iPad are down

  • Xhu1zxms4 thathgirl (@Xhu1zxms4) reported

    @EE why am I being told different things by different members of staff at EE??? I was told my bill would be less if I traded in my old IPhone, I was sent a text to say my phone had been received by EE but now I’m being told that EE have never received my old phone?!

  • lwtcors stuti (@lwtcors) reported

    @EE @LiamPayne @LiveOnTheRound life is so unfair bcs I cant download the damn app

  • EllieStrong Eloise Strong (@EllieStrong) reported

    @EE Hours spent this afternoon trying to sort my phone, another hour tonight on to tech support to deduce my new phone won’t read my sim, while arranging delivery of a new handset the chat closes me out & now I can’t get back in! Paying for a phone & package I can’t even use

  • SneakerNoob3 TheSneakerNoob (@SneakerNoob3) reported

    @EE My issues are with the service my days they never listen then leave u in a mess & say sorry there's nothing we can do about it, send me phone in a day & to return it it takes 14 days to send a bag out 🤬

  • chrisng75 Christopher Gelder (@chrisng75) reported

    @EE just wanted to let you guys know that I received a phishing text stating it was from EE and they had a problem processing my payment.

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • Littlerk86 Kimberly (@Littlerk86) reported

    @EE best chat I've had in lock down, with one of your customer advisors. fab customer service 👏👏

  • Lukecrocker11 Lukecrocker1 (@Lukecrocker11) reported

    @EE Ah well I think its bad it's advertising on the site next day delivery 7 days a week if its not true

  • CoopLulu Lesley Cooper (@CoopLulu) reported

    @EE Good morning - we’ve had a 4GEE 200GB home router at our caravan since ~2017. It’s fab but had little use during 2020 for obvious reasons. We’ve just back but terrestrial TV broken on site so using lots of data. Any chance of reinstating any of our unused 200GB over past 12mths?