EE Outage Report in Torthorwald, Dumfries and Galloway, Scotland

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Torthorwald, Scotland

The most recent EE outage reports came from the following cities: Dumfries, Annan, and Lockerbie.

City	Problem Type	Report Time
Dumfries	Phone	10 days ago
Annan	Phone	16 days ago
Lockerbie	Phone	21 days ago
Annan	Phone	4 months ago
Dumfries	Internet	4 months ago
Dumfries	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

• 
  James Sammon T33 (@sammon_james) reported 58 minutes ago from Locharbriggs, Scotland

  @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Rose (@david_navigator) reported 3 minutes ago

  @EE why do you charge to SMS @BTP ? Shouldn't that come out of free text allowance ? Service: British Transport Police Category Ref: 61016 £0.13

• 
  Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported 4 minutes ago

  @EE EE is worst customer service team. I have been talking for two hours with customer service for an issue that it's 100% not my fault and didn't reach to a conclision . End of call, customer service agent hung up the line

• 
  Daniel McGiff (@AssosChelt) reported 6 minutes ago

  @EE Now home. Mobile data did not work at all whilst in FL. About to send you a DM. Please cancel and ensure roam further is not billed, due to failure to provide service.

• 
  Fitheach 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Fitheach1) reported 8 minutes ago

  @EE Better with new router. Speed up to 8 Mb/s from 2 max. Need fine tuning with discs to get reasonable signal through house. Bemused to find speeds in original Contract Summary w/out new router were 12.3 - 13.6, min 11 & 9.3 - 10.4, min 8.4 with new one! Down 26% min guaranteed.

• 
  Steven Middleton (@S_Middleton16) reported 17 minutes ago

  @EE been trying to get in touch with customer services all day. I finally get through and I get the most rude representative I’ve ever had. When I requested to speak with a supervisor or manager he denied that request and proceeded to be cheeky and unhelpful.

• 
  Karl Dyson (@karldyson) reported 20 minutes ago

  @EE Hi, apologies, by the time you’d replied I was ******* and nowhere near the area where I was experiencing the issue. I’ll be there again tomorrow so will re-check and let you know if it’s still a problem.

• 
  Natasha Davis (@Natasha36651139) reported 20 minutes ago

  @EE my partner has been trying for the past four hours to cancel his contract and unfortunately the line keeps going… he doesn’t want to hear what else you have to offer, he just wants to cancel. If you gave people the option to cancel on the app it would improve the wait times!

• 
  hef (@hefe97) reported 21 minutes ago

  @EE you will not keeping getting away with this atrocious network service and make the same excuses over and over again, I want reparations!

• 
  Joe (@Whileweefella) reported 24 minutes ago

  Honestly that EE broadband ad with the fake family “is that live”? landing a ******* plane makes me not only never want to use @EE, but also any kind of technology ever again.

• 
  shayah32 (@shayah32) reported 26 minutes ago

  @EE Whats wrong with the network in the kt2 7qb area - minimal network and i have 5g - ehy am i paying a bill when i can barely use my phone