EE

EE Outage Report in Torthorwald, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Torthorwald, Dumfries and Galloway, Scotland 03/11/2026 09:05

March 11: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

  • lmj052014 JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • gmoffat9 Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland

    @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

  • GingertrevTrev Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland

    @EE are you having network problems in the south-west Scotland area? I have had no constant phone signal all morning.

  • GingertrevTrev Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland

    @EE are there network issues in the DG12 area? I've had no data signal all day & barely enough signal to make calls.

  • sammon_james James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris14817 Chris w (@Chris14817) reported

    @twatbadger101 @EE You having the same problems with @EE?

  • andy_cov93 Andrew (@andy_cov93) reported

    @EE I mean I’m paying for a 5G contract and a 5G sim and I can’t get above 2 bars of 4G anywhere I go? Is that anything to celebrate? “The UK’s best 5g network” debating cancelling the contract

  • AdamBignall Adam Bignall (@AdamBignall) reported

    @EE I’ve got the iPhone 13 pro with you I’m a new customer I don’t get 5g anywhere any ideas as to why?

  • caz07cullen CJ (@caz07cullen) reported

    @EE 30 minutes and still waiting for agent to connect online for help. One of reasons will leave when contract up, oh and not being able to get a signal

  • beffeosborne Beth (@beffeosborne) reported

    @EE I’m trying to cancel my broadband with you as haven’t moved to the address I was meant to be moving to, but no-one is answering. I am well within my 14 days. How do I cancel?!

  • lywyn dARREN (@lywyn) reported

    Asked for mobile performance data by someone looking at a new phone so I did 5 speed tests on @EE mobile and averaged it for him. Down: 4.6 Mbps Latency: 71ms Upload: 13 Mbps He is obviously as puzzled as me why the download is higher. I think he'll try another network :)

  • Pamzillz Pamzillah (@Pamzillz) reported

    @EE why did my phone servce go out during the facebook outage yesterday? All my text messages were failing while facebook was down....

  • CrazyDoll92x crazy doll (@CrazyDoll92x) reported

    Finally my @ee broadband is back up and running after being down since 5pm yesterday evening… though it appears they have zero idea why there customers had/have issues. So happy that my mobile is with @ThreeUK and that my data unlimited because hotspot was finally put to use.

  • rchlwrd Rach Ward (@rchlwrd) reported

    @JackMulhall92 @EE Considering we don’t have any service with @ThreeUK, it can’t get much worse! No signal at home, and even when we’re out and have 4G full strength I can’t stream a song! 😒🙈

  • Michael10728644 Michael va13nt1n3 (@Michael10728644) reported

    @EE Perfect so a customer would not need photo ID to join ee and become a customer? They would just need some one to have photo ID with the same surname for delivery of a device is that correct?