EE Outage Report in Torthorwald, Dumfries and Galloway, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Torthorwald, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Torthorwald, Dumfries and Galloway, Scotland
The most recent EE outage reports came from the following cities: Annan.
| City | Problem Type | Report Time |
|---|---|---|
 Annan |
Phone | |
| Dumfries |
Internet | |
| Dumfries |
TV | |
| Dumfries |
Wi-fi | |
| Lockerbie |
Phone | |
| Dumfries |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Torthorwald, Scotland
Latest outage, problems and issue reports in Torthorwald and nearby locations:
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Trev Ellis 🇪🇺
(@GingertrevTrev) reported
from
Annan, Scotland
@EE are you having network problems in the south-west Scotland area? I have had no constant phone signal all morning.
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JoJo
(@lmj052014) reported
from
Closeburn, Scotland
@EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel
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Gillian Moffat
(@gmoffat9) reported
from
Dumfries, Scotland
@EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????
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James Sammon T33
(@sammon_james) reported
from
Locharbriggs, Scotland
@EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!
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Trev Ellis 🇪🇺
(@GingertrevTrev) reported
from
Annan, Scotland
@EE are there network issues in the DG12 area? I've had no data signal all day & barely enough signal to make calls.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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**** Barrister
(@shitbarrister) reported
Anyone who moved their Sky package to EE might want to check their bank statements to make sure they’re not still being billed by both companies for the same service. I just found this out the hard way. No apologies, no conscience, just blamed each other. @EE @skytv
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Kathy Carter/Crowe
(@KCarterCrowe) reported
@EE you have messaged me to say I need to contact you about a problem with my order….how do I contact you? When I message I get a generic reply telling me to call. When I call you I sit on hold waiting for 45 minutes plus each time?
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John Sandell
(@johnsandell) reported
@EE Thank you. I might try calling when I have time. I also can’t log on through a browser. I’m only trying to find out how much data I download as I’m pretty angry about the 41% price increase – not the way to treat longstanding customers.
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Talles Hentges
(@TallesHentz) reported
@EE I bought a SIM card in a Sainsbury's, inserted the chip, tried some 7 or 8 times to activate it on your site, using the phone of 2 friends to receive the SMS code, but it never worked. Went back to return the card, but got no refund cause I didn't keep the receipt. Terrible UX
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Alan Braithwaite
(@AlanBraithwaite) reported
@JimJams85 @EE Looks like I may have the same problem. I am in a 30 minute hold to speak to someone. Grrrr!
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terry 🖤
(@rebelrouser29) reported
@EE And if you read my post (Bot) it was a general gripe how bad the signal is here in the UK around the small towns. Yet in the bleakest of areas around Norway, you get a 5G signal.
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Ironman 101
(@IronManMarkA) reported
@EE Thank you @EE for this, ive checked my current location, which you rate via the link as Excellent inside and out. In actual fact, it is extremely poor with little to no service. You need to actually get out and about and test it yourselves not just via what it should be!
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dave turtill
(@dturtill) reported
@EE rang your customer service on Thursday chasing my missing game credit from my order was promised a call back still waiting , does this mean since my order wasn't complete your in breach
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🙃
(@jonnjonn8_3) reported
@EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears
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🦦 mega evolution charisard
(@charisphernelia) reported
@EE i have still not received a call from the trust and support team or any other team. is this standard service? ignore your customers for 4 weeks so you can raise their contract price without giving them a chance to change it?