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EE Outage Report in Torthorwald, Dumfries and Galloway, Scotland

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Torthorwald, Scotland

The most recent EE outage reports came from the following cities: Dumfries, Annan, and Lockerbie.

CityProblem TypeReport Time
Dumfries Phone 8 days ago
Annan Phone 14 days ago
Lockerbie Phone 19 days ago
Annan Phone 4 months ago
Dumfries Internet 4 months ago
Dumfries TV 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

  • sammon_james
    James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

  • lmj052014
    JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mumcalleddebbie
    Debbie Cook (@mumcalleddebbie) reported

    @EE It would be fantastic to get any signal at G77 6ZF 🙄😞

  • bondd
    Ben (@bondd) reported

    @EE I’m In Spain and unable to make calls to the UK, I have checked your EE forums but nothing seems to work, please help. Need to make an important call ASAP!

  • pmacbrum
    Phil McLaughlin (@pmacbrum) reported

    @EE Apparently for service lost for whole week to my business EE think a £25 credit is acceptable. No warning, no help really just telling us to use WIFI. I was given a number to complain. That proved pointless. I'll have to wait for the contract to expire. Are they all like this?

  • tammyanneb
    Tammy Barker (@tammyanneb) reported

    @Burton_jake25 @EE Mines been down most of the day

  • Roster192
    Texas Ross (@Roster192) reported

    @EE Hey Connor. Sadly what you've said here isn't what Gina from your Live Chat service thinks. She couldn't get anywhere near offering me the deal that a new customer can get. I'll text the chat number to see if anything is different. Thanks

  • AnnieConboy
    Annie Conboy MA(Couns) (She/her) 🧙🏻‍♀️🔮🎨🖌📝 (@AnnieConboy) reported

    @EE what a let down!Upgraded 2 phones yesterday from iPhone 6 to iPhone 12. EE operator didn’t mention that when the phones arrived I wouldn’t be able to charge them. Apparently I have to spend more money & buy a charger. @joelycett I feel this needs your special attention 😱

  • AlexanderChrisS
    Alexander Stopher 🇬🇬 (@AlexanderChrisS) reported

    @johnnywebster72 @EE How odd, definitely an EE problem! If you both use Apple Music you may find it more cost effective to change to Apple Music Family instead. £14.99 for up to six people in your family (if just two people use it, it’s already cheaper than two separate plans).

  • samcwylie
    Sam Wylie (@samcwylie) reported

    Disappointed with the broadband moving house service from @EE and @OpenreachHelp. 3 and a half weeks since contacting them, still not even a date for a new connection. Anyone in the Twitter team of either company able to speed up the process?

  • AndrewKelso1
    Andrew Kelso (@AndrewKelso1) reported

    @JakeOKane @EE Worse than that Jake. Can’t get 02 signal in Seahill!!!

  • bruno_sirianni
    Bruno Sirianni (@bruno_sirianni) reported

    @EE any problem today? I don't have signal on my mobile.