EE Outage Report in Torthorwald, Dumfries and Galloway, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Torthorwald, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Torthorwald, Dumfries and Galloway, Scotland
The most recent EE outage reports came from the following cities: Dumfries and Lockerbie.
| City | Problem Type | Report Time |
|---|---|---|
 Dumfries |
TV | |
| Dumfries |
Wi-fi | |
| Lockerbie |
Phone | |
| Dumfries |
Phone | |
| Dumfries |
Phone | |
| Dumfries |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Torthorwald, Scotland
Latest outage, problems and issue reports in Torthorwald and nearby locations:
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Trev Ellis 🇪🇺
(@GingertrevTrev) reported
from
Annan, Scotland
@EE are there network issues in the DG12 area? I've had no data signal all day & barely enough signal to make calls.
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Gillian Moffat
(@gmoffat9) reported
from
Dumfries, Scotland
@EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????
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James Sammon T33
(@sammon_james) reported
from
Locharbriggs, Scotland
@EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!
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JoJo
(@lmj052014) reported
from
Closeburn, Scotland
@EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel
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Trev Ellis 🇪🇺
(@GingertrevTrev) reported
from
Annan, Scotland
@EE are you having network problems in the south-west Scotland area? I have had no constant phone signal all morning.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Angela
(@AngGallacher) reported
Absolutely horrified that @EE have allowed our line to be slammed, leaving us with no landline or internet over Christmas and New Year. So no Zoom calls to grandchildren we can't be with this Christmas. Phone number of 18 years lost, no help at all from @EE or even an apology.
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Jo
(@Jo86965381) reported
@AliceLovell5 @EE Awww thank you so much. It’s just awful and we are in tier 4 as are they :-( x
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peter pumpkin eater
(@TiredofThis74) reported
@EE For anybody wondering what the support is like, imagine a barrage of separate inane pointless questions that could have been dealt with in one message dragged out over 24hrs. With no resolution
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Sandra Holbrook
(@SandraHolbrook) reported
I left after 21 years @EE due to their awful customer service. I'm now trying to complete my tax return but they do not allow you access to your bills after leaving. They are refusing me access unless I pay for my bills to be sent to me! #mobile #EE #Awfulcustomerservice
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Graeme
(@boydy_g) reported
@EE poor show from @EE throttling data over 600GB now. Some of us only have this option for broadband. Especially as we have no way of monitoring our data as you don’t provide that in customer portal
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Colly 🏴
(@CollyMei) reported
@EE is the worst company ever! I was with them for over a decade. Make it so difficult to close an account. fail to stick to call back arrangements. just keep charging for a dormant account!!
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PLUTO☔️🌃
(@ken4rd) reported
Gna have to change from @virginmedia terrible service, @EE you guys any good?
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Hayley Lloyd
(@Lloydy0205) reported
@EE I think I've mucked up ordering the 12 Pro, I can't cancel it and change it to the max 😭😭😭 the case arrived and its a small phone compared to the Huawei mate 20 pro that I have. I have to wait for this to arrive, send it back and reorder. My head hurts!!!
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Jo
(@Jo86965381) reported
@EE I am devastated that my terminally ill Aunt STILL has no broadband after two weeks of contacting you, 4 modems and 4 engineers all saying the same thing but you have not sorted! Numerous calls to your customer service AND customer quality control. Please help us FaceTime her!
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Siobhan Aldris
(@SiobhanAldris) reported
Dear @EE, called to this morning regarding having no broadband. Was advised that this could take 2-4 working days. The updates from you have been impressive and an hour and a half later I have broadband again! Thank you, and thanks to Hannah for all her help.