EE Outage Report in Shap, Cumbria, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shap, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shap and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Shap, England
Latest outage, problems and issue reports in Shap and nearby locations:
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Kerryanne Wilde
(@KerryanneWilde) reported
from
Shap, England
@EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!
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Helen Brown
(@HelenBruwn) reported
from
Penrith, England
When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4
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Kevin Walsh
(@kevinwalshuk) reported
from
Windermere, England
@EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues
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Kevin Walsh
(@kevinwalshuk) reported
from
Windermere, England
@EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.
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Kevin Walsh
(@kevinwalshuk) reported
from
Windermere, England
@ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.
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Kerryanne Wilde
(@KerryanneWilde) reported
from
Shap, England
@EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Mills
(@dmills87) reported
@EE It says on the page that you will be charge for calls to local numbers, but customer service says differently. They also say that the fair usage allowance is 50 GB not 15
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love_pianomusic&drawing
(@AimezPiano) reported
@EE absolutely disgusting not to be able to fix a fault over the weekend/ back holiday. Cut. Serv. Assistant finds it funny that I have used all my phone data and"all" she can do is to put "a note of dissatisfaction" 😡 onto my file...
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Michael Rudloff
(@michael_rudloff) reported
@melaniewithanie @EE They did send letters out but I am agreeing with you.Don’t get me wrong. I am in the same situation.They quoted me over £2k early cancellation fee if I were to go now.I knew it is CPI+ 3.9% but now one could have guessed an inflation of 5+%. Just shows that contracts are stupid.
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John Mcghee
(@johnmcgh33) reported
@EE Yeh I realised this - my partner is o2 and my daughter is vodaphone, neither have had any issues. I travel to Europe a lot so will be leaving ee at the end of my contract
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James Agate
(@jamesagate) reported
@EE can you help me activate text messages whilst I’m abroad? I’m not receiving my 2FA codes etc but seem to be able to send messages. Thanks
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Nathan Booth
(@Nathann_B) reported
@EE do you tell all your customer service employees to refuse service 10 mins before closing
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Hannah Cormack
(@hannahcormack1) reported
@EE absolutely disgusted with the customer service - paying customer of 10+ years and wrongly charged by EE of over £500 and no one will deal with issue/ or even give a call back when they say they will😫😭still continually charging me wrongly after told it had been stopped😫
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📚Milly Johnson 🐕🐈⬛🐇
(@millyjohnson) reported
@EE how come I ordered a new phone that was ‘in stock’ and would be with me last weekend- never came. So I changed the phone to another ‘in stock’ which didn’t arrive. So I cancelled and ordered again ‘a phone in stock’. Just chased it after a week and it’ll be 21 WORKING DAYS?
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Dave Provis
(@daveprovis) reported
@EE Is the mast down in Whitbourne, WR6 5SG? I've had no signal for hours on EITHER ee SIM. 18h40 Monday.
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Jacky Fun
(@JackyFun2) reported
BT Broadband = Unbelievable rubbish service! Made Contract at EE. BT refund my deposit with no message, and refuse to install the broadband service 1 day before scheduled installation date. Avoid to use them. Anyone tried their good service? @bt_uk @EE