EE Outage Report in Shap, Cumbria, England

Problems in the last 24 hours in Shap, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shap, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Community Discussion

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EE Issues Reports Near Shap, England

Latest outage, problems and issue reports in Shap and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 10 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

• 
  Helen Brown (@HelenBruwn) reported 29 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

• 
  Kevin Walsh (@kevinwalshuk) reported 48 minutes ago from Windermere, England

  @EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues

• 
  Kevin Walsh (@kevinwalshuk) reported 48 minutes ago from Windermere, England

  @ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.

• 
  Kevin Walsh (@kevinwalshuk) reported 56 minutes ago from Windermere, England

  @EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny (@danny_sumner085) reported 6 minutes ago

  Advise to all, don’t get a contract with @EE charging me a ******* arm and a leg and it’s bloody impossible to get through to customer service

• 
  mastermanipulator (@Shaggy12141165) reported 6 minutes ago

  @EE Any chance of an update as to when the service issues are getting fixed? It’s been going on all day and my broadband is still not connecting

• 
  Kofi Boateng ADI (@mrfox83) reported 8 minutes ago

  @EE I do hope this service outage, which has caused me a large inconvenience, is reflected in my next bill

• 
  Anthony Nnamani (@ainnamani) reported 8 minutes ago

  If the inflation index as at today is 10.03, why is @EE increasing there bill by 14.4%, citing (CPI) as there reason, why is it that we pay the most to these companies and they give us an epileptic service, @EE do we expect a reduction when inflation goes down

• 
  Tony Louis (@tlouis0862) reported 9 minutes ago

  @EE The reason I have not sent the message via a DM is all should know what EE think of its customers, it was explained to me that my contract accommodates this increase so there is nothing I can do about it. My complaint id:19958886

• 
  LisaMercer (@lisaamercer22) reported 12 minutes ago

  @mrandmrslast @EE Isn’t it disgusting! Adding the 10.5% inflation on when no one has had this inflation reflected in any wages! £120 extra a year! They can **** off tbh. Sick of it all.

• 
  💋paula 1st & 2nd & booster (@no_angel_paula) reported 15 minutes ago

  @EE my internet keeps going off / on I have messaged you please help

• 
  David Kirby (He/Him) (@KirbyDavidW) reported 17 minutes ago

  Does my service improve? No. Do I still have to wait an hour to get through to customer service? Yes. @EE should be ashamed of themselves. As should every other organisation increasing their prices. And Ofcom for allowing it to happen. A shambles.

• 
  Tim Wilson49 (@spizzicina) reported 20 minutes ago

  @EE I am still waiting for my issue to be solved. 4 different levels of technical help snd not one can solve the issue. Not impressed

• 
  Tony Louis (@tlouis0862) reported 27 minutes ago

  @EE So the 20-minute phone call I had before sending this tweet explaining that the 14.4% increase takes me above the amount I can afford to pay monthly with a reply of 'it's not only you Tony everyone gets the increase with no offer of help at all!