EE outages and service status in Shap, England

Problems in the last 24 hours in Shap, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shap, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Shap, England

Latest outage, problems and issue reports in Shap and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 2 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

• 
  Kevin Walsh (@kevinwalshuk) reported 3 minutes ago from Windermere, England

  @EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.

• 
  Kevin Walsh (@kevinwalshuk) reported 5 minutes ago from Windermere, England

  @ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.

• 
  Helen Brown (@HelenBruwn) reported 10 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

• 
  Kevin Walsh (@kevinwalshuk) reported 29 minutes ago from Windermere, England

  @EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues

• 
  Kerryanne Wilde (@KerryanneWilde) reported 41 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendy (@WendyJBrown65) reported 2 minutes ago

  @EE network down again in the Runcorn area. Any update when it will be back up and running

• 
  Luke (@lukey_jt91) reported 3 minutes ago

  @EE I am fed up of losing signal every time I leave the house.

• 
  Graeme Gardner 💙 (@GraemeGardner) reported 9 minutes ago

  So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

• 
  mark allen (@mark_allen02) reported 11 minutes ago

  @ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?

• 
  Paul Leetham (@leetham_paul) reported 17 minutes ago

  @EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone

• 
  Peter Levers (@PeterLevers1) reported 17 minutes ago

  @Cymru @EE Absolutely dog ****

• 
  Jim C (@Showmethetears) reported 18 minutes ago

  @EE Sadly the cottage I'm staying in has we WiFi on sim dongle so it doesn't work. Luckily I can connect in the pub to check messages but I'm not ringing customer service from a pub when surely you can just check your system and drop me a DM

• 
  Shaun Adams (@shaundadams) reported 24 minutes ago

  @EE This ain’t going to work. I’ve tried that number and end up in an automated queue. I provided my contact details to allow EE to contact me. Instead I am doing the chasing over an issue I have shown is not what is claimed. I look forward to hearing from you, please!

• 
  Chrisinho (@Chrisinho175) reported 25 minutes ago

  @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

• 
  Ed Scott (@EdScottLondon) reported 25 minutes ago

  @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.