EE outages and service status in Shap, England

Problems in the last 24 hours in Shap, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shap, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Shap, England

Latest outage, problems and issue reports in Shap and nearby locations:

• 
  Kevin Walsh (@kevinwalshuk) reported 9 minutes ago from Windermere, England

  @EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.

• 
  Helen Brown (@HelenBruwn) reported 19 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

• 
  Kevin Walsh (@kevinwalshuk) reported 27 minutes ago from Windermere, England

  @ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.

• 
  Kevin Walsh (@kevinwalshuk) reported 29 minutes ago from Windermere, England

  @EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues

• 
  Kerryanne Wilde (@KerryanneWilde) reported 42 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  Kerryanne Wilde (@KerryanneWilde) reported 47 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pippa Jones (@pippaliciousj) reported 7 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  Cuddly Uncle Steve (@kccpiggy) reported 7 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  IVOR MECTIN (@IVORMECTIN4) reported 11 minutes ago

  @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !

• 
  Lee (@smil3r5) reported 12 minutes ago

  @EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡

• 
  Tim Maunder (@RebelTim) reported 12 minutes ago

  @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

• 
  Peter Jordan (@jordanpaj) reported 12 minutes ago

  @EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.

• 
  Davie G 🇬🇧 (@fredbeare) reported 18 minutes ago

  Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 18 minutes ago

  @JimBob1046620 @EE There is when you live in the countryside with no mobile service

• 
  PIX (@PIXX3L5) reported 22 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

• 
  Matt (@MattHone06) reported 25 minutes ago

  @EE really fed up now of of paying a lot of money for a phone, when I only ever had 2 bars or signal or less? I need this to improve massively? Been a customer for easily 20 years and I’m seriously considering changing providers.