EE

EE Outage Report in Shap, Cumbria, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shap, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shap and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shap, Cumbria, England 04/25/2025 16:35

April 25: Problems at EE

EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shap, England

Latest outage, problems and issue reports in Shap and nearby locations:

  • kevinwalshuk Kevin Walsh (@kevinwalshuk) reported from Windermere, England

    @ee sat here in Bowness Cumbria with a reasonable 4g signal but abysmal download speeds - .25 mbs. I thought EE was supposed to be the fastest network. Usually get well in excess of 5 mbs and sometimes over 10mbs. See what my son gets with Voda when he arrives.

  • kevinwalshuk Kevin Walsh (@kevinwalshuk) reported from Windermere, England

    @EE Can’t see that option. I have dual sim on this phone and both sims have same performance issues

  • kevinwalshuk Kevin Walsh (@kevinwalshuk) reported from Windermere, England

    @EE Hi Jess. Yes I did reset the phone. At 4-30 am I got almost 50 mbps download and by 9-00 am it was down to .3 mbps.

  • HelenBruwn Helen Brown (@HelenBruwn) reported from Penrith, England

    When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _Salter_ Hannah Salter (@_Salter_) reported

    @EE my mums been trying to get hold of your complaints department, keeps ringing and not getting through it’s ridiculous. She runs a business and the dongle she has from you keeps stopping & losing signal and costing her business. How can she guarantee getting through to someone?

  • sonny59166805 sonny (@sonny59166805) reported

    @EE Thanks for reply,DPD never emailed to confirm it was delivered to one of your stores, I called customer service again and they confirmed it was delivered, I hsve now collected phone.

  • 2503Gunner Simon Sharpe (@2503Gunner) reported

    @xboxuk @EE You’re not showing the horrendous lag with xcloud. An AMAZING idea let down by lag, stuttering and freezing. Such a shame :-(

  • jimmcquaid Jim McQuaid 😷 🇪🇺 #COVIDisAirborne (@jimmcquaid) reported

    @GilesPalaeoLab @EE companies selling tech to old folk makes my blood boil, my parents have a TV way beyond what they need, it came with a fancy Bose soundbar, which never got connected, I had a dig around and plugged it in, it does sound good though, but unneccessary.

  • IbraheemNasirUK IbraheemNasir (@IbraheemNasirUK) reported

    @EE the call wait times have been 40 mins plus every time I try to call. The awful music for that long is unbearable.

  • tom_read Tom Read (@tom_read) reported

    @MatthewDonald @EE What phone are you using? I had this problem on my pixel and resolved it by resetting the network settings.

  • _Tommy_91_ Thomas Mills (@_Tommy_91_) reported

    @EE Hi, nope :( still not working :(

  • Hatwell88 Hatwell (@Hatwell88) reported

    @EE oh shock the wifi is down again.....

  • Lydraw Y. (@Lydraw) reported

    @EE Hi, I went to a EE to get a replacement sim and someone offered me to upgrade my plan to 150go as it is the same price I’m paying but it wasn’t mentioned to me that my plan will be renewed for 24 months ! Can you help because I don’t want to be tied for that long !

  • talibomayyx Tal (@talibomayyx) reported

    @galaxy0fliv @EE EE are getting shitter and shitter honestly, i had the same issue and it never got sorted and now am suffering with not even getting my allowances…