EE outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• 
  #hellomynameis Paul (@pauljonesking) reported 5 minutes ago from Melmerby, England

  @EE what’s with your signal today I am sruggling to get even basic reception in #Melmerby #cumbria where I normally get #4g

• 
  Kerryanne Wilde (@KerryanneWilde) reported 20 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  Helen Brown (@HelenBruwn) reported 21 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

• 
  Kerryanne Wilde (@KerryanneWilde) reported 30 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

• 
  #hellomynameis Paul (@pauljonesking) reported 39 minutes ago from Melmerby, England

  @EE CA10 1HB I normally get 4G no problems but this morning it’s terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Robinson (@apr9999) reported 2 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 6 minutes ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  Peter (@Peter_POSH) reported 7 minutes ago

  @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

• 
  Chris Ross-Lewin (@crosslewin) reported 7 minutes ago

  @EE So can I use for free as a mobile not home broadband customer

• 
  Ed Peters (@mr_ed_peters) reported 7 minutes ago

  @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

• 
  Carl Meah (@MeahCarl) reported 8 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

• 
  Ian Wardell (@ian_wardell) reported 14 minutes ago

  @EE EE supplies my broadband, not my mobile service.

• 
  ちはる (@chi_i_i_ha) reported 16 minutes ago

  @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you

• 
  Cuddly Uncle Steve (@kccpiggy) reported 16 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Les Cashmore (@LesCashmore) reported 18 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy