EE outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 44 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

• 
  #hellomynameis Paul (@pauljonesking) reported 47 minutes ago from Melmerby, England

  @EE what’s with your signal today I am sruggling to get even basic reception in #Melmerby #cumbria where I normally get #4g

• 
  #hellomynameis Paul (@pauljonesking) reported 50 minutes ago from Melmerby, England

  @EE CA10 1HB I normally get 4G no problems but this morning it’s terrible

• 
  Kerryanne Wilde (@KerryanneWilde) reported 55 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  Helen Brown (@HelenBruwn) reported 59 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandie Scrivens (@SandieScrivens) reported 43 seconds ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 5 minutes ago

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Adam (@adamsturdy_) reported 6 minutes ago

  . @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?

• 
  John Martin Moore (@Dream_Sculptor) reported 9 minutes ago

  @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 12 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Dave (@DEI_Bollard) reported 13 minutes ago

  @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

• 
  StevieP (@stevep27a) reported 21 minutes ago

  @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

• 
  Rachel Bridge (@rachelbbridge) reported 23 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Love2knit4love (@Love2knit4love) reported 23 minutes ago

  @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(

• 
  Me (@shawtty64) reported 23 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !