EE outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 21 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  #hellomynameis Paul (@pauljonesking) reported 25 minutes ago from Melmerby, England

  @EE what’s with your signal today I am sruggling to get even basic reception in #Melmerby #cumbria where I normally get #4g

• 
  Helen Brown (@HelenBruwn) reported 37 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

• 
  #hellomynameis Paul (@pauljonesking) reported 45 minutes ago from Melmerby, England

  @EE CA10 1HB I normally get 4G no problems but this morning it’s terrible

• 
  Kerryanne Wilde (@KerryanneWilde) reported 53 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melindi Scott (@melindiscott) reported 6 minutes ago

  @MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

• 
  JoJo (@yoyo__jojo) reported 6 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

• 
  Tobes (@theGrimey) reported 6 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 8 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  Dave Thompson (@dave7hompson) reported 9 minutes ago

  @EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)

• 
  Michelle Masson 🙃 (@shellm1971) reported 10 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Liam Parry (@liam_spx) reported 12 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Paula m (@PaulaRossi47) reported 17 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Isabelle Smith (@IsabelleSm16608) reported 24 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  Simon Whale ™ (@Simon_Whale) reported 25 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service