EE outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 16 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

• 
  Helen Brown (@HelenBruwn) reported 29 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

• 
  #hellomynameis Paul (@pauljonesking) reported 51 minutes ago from Melmerby, England

  @EE what’s with your signal today I am sruggling to get even basic reception in #Melmerby #cumbria where I normally get #4g

• 
  Kerryanne Wilde (@KerryanneWilde) reported 56 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  #hellomynameis Paul (@pauljonesking) reported 59 minutes ago from Melmerby, England

  @EE CA10 1HB I normally get 4G no problems but this morning it’s terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyah_Music (@KyahMusic) reported 6 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  WelshSully (@WelshSully96) reported 8 minutes ago

  @dpduk_ just to make you aware your drivers have unauthorised people doing deliveries while in the van. You attempted to deliver with a photo of the wrong address. Your customer service response was il raise it. Then to my response of I hope I get it tomorrow was sure. @EE

• 
  lippyduck (@lippyduck) reported 8 minutes ago

  @EE | already did that. They changed it. It immediately changed back. It has happened several times before. There should be an option in the app to manage it myself. I'm an idiot for talking to a bot. But I'd be an idiot to talk to you too because the same thing always happens.

• 
  Mick Holds the Line (@Mickandhismusic) reported 9 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!

• 
  kelly sleigh (@sleigh81) reported 9 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

• 
  RonReg0807 (@RonReg0807) reported 10 minutes ago

  @EE I tried to phone you twice yesterday (12.30pm and 17.00pm). I am not spending 25 minutes and 45 minutes of my life on hold. Why don't you offer a call back service? @Ofcom

• 
  NathC (@Nath_Ceretti) reported 10 minutes ago

  @EE third time in a month I haven’t received call back that I have been promised. Total of 3 hours and 8 minutes on the telephone to you so far for zero result. Can’t imagine how you would treat someone who hasn’t had several contracts with you for years! Sort it out!

• 
  Dave Middleton ⚒ (@bobbymoore442) reported 11 minutes ago

  @EE any reason why I can’t log in to my account on both the app and web. All I get is We can't load this right now There's a problem getting the information to you. Try again or get in touch if it's urgent.

• 
  It’s Not Now Dave (@not_now_dave) reported 12 minutes ago

  @EE @loisgriff_ How they meant to phone you if they have no signal? 🤨

• 
  Sharyn (She/Her) (@SharynM22) reported 12 minutes ago

  @MancPictures @EE I’ve got the same issue, just a constant infinity loop of trying to login and getting in nowhere