EE outages and service status in Penrith, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Penrith, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penrith, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Penrith, England
Latest outage, problems and issue reports in Penrith and nearby locations:
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#hellomynameis Paul (@pauljonesking) reported from Melmerby, England@EE what’s with your signal today I am sruggling to get even basic reception in #Melmerby #cumbria where I normally get #4g
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#hellomynameis Paul (@pauljonesking) reported from Melmerby, England@EE CA10 1HB I normally get 4G no problems but this morning it’s terrible
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Kerryanne Wilde (@KerryanneWilde) reported from Shap, England@EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!
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Kerryanne Wilde (@KerryanneWilde) reported from Shap, England@EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!
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Helen Brown (@HelenBruwn) reported from Penrith, EnglandWhen you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julie F (@jvfisher59) reported@EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡
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Micky Jones (@MickyJones_) reported@EE I got it done on the website eventually. The app is still down
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Jill Matthews (@mat11217534) reported@EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE
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Le Coq (@LeCoq_79) reported@Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.
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Alan Roberts (@AlanRob68902430) reported@EE I'm on to customer services now
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE
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Jac Dee 🇺🇦 (@Jacsplace3) reportedStill no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?
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Gordon Murdie (@GordonMurdie) reported@EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.
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Marc Lancaster (@Kiefer1667) reported@EE is there network issues in wa11 area, tried to check through the app and it says it's unable to check....
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Slimming World With Lord Paul (@SWWithLordPaul) reportedWhat’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?