EE outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• 
  Kerryanne Wilde (@KerryanneWilde) reported 5 minutes ago from Shap, England

  @EE we've had no internet signal since 7pm last night (Saturday) can't get through to your support line. Please advise. I've lost 12hrs shift pay as I work from home and need my internet. Will you compensate me for loss in wages? Beginning to regret renewal of my contract!!

• 
  #hellomynameis Paul (@pauljonesking) reported 12 minutes ago from Melmerby, England

  @EE CA10 1HB I normally get 4G no problems but this morning it’s terrible

• 
  #hellomynameis Paul (@pauljonesking) reported 22 minutes ago from Melmerby, England

  @EE what’s with your signal today I am sruggling to get even basic reception in #Melmerby #cumbria where I normally get #4g

• 
  Helen Brown (@HelenBruwn) reported 38 minutes ago from Penrith, England

  When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

• 
  Kerryanne Wilde (@KerryanneWilde) reported 41 minutes ago from Shap, England

  @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 1 minute ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  working class hero (@bartisimmo) reported 2 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

• 
  Tracy Woods (@tracyanne1965) reported 3 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Craig Taylor (@blown_ranger) reported 3 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

• 
  Handsome Nick (@Nicklo2k) reported 5 minutes ago

  @EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.

• 
  Curtis Evans (@bladestylez02) reported 9 minutes ago

  @GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****

• 
  Pamela Docherty (@pamie1984) reported 13 minutes ago

  @EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!

• 
  fiercebadger64 (@fiercebadger64) reported 15 minutes ago

  @EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE

• 
  Charlie Thomas (@CThomas663) reported 15 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  Deborah Sacks (@deborahsacks) reported 19 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE