EE

EE Outage Report in Penrith, Cumbria, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penrith, Cumbria, England 12/05/2025 08:15

December 05: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Melmerby, England

    @EE CA10 1HB I normally get 4G no problems but this morning it’s terrible

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Melmerby, England

    @EE what’s with your signal today I am sruggling to get even basic reception in #Melmerby #cumbria where I normally get #4g

  • HelenBruwn Helen Brown (@HelenBruwn) reported from Penrith, England

    When you actually have to drive to a specific lay-by several times a day as you know it has phone signal to make your phone calls because Cumbria has the worst phone signal going #cumbriaproblems @RoryStewartUK @EE @Vodaphone4

  • KerryanneWilde Kerryanne Wilde (@KerryanneWilde) reported from Shap, England

    @EE I have a broadband account with you, but no mobile account. Your phone line keeps hanging up on me. I need to amend my contract for work purposes. How to I connect with you. Very frustrated customer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VictoryVAServi1 Victory VA Services (@VictoryVAServi1) reported

    Terrible customer service experience with @EE this morning. Can’t get through on 150 and been waiting 25 minutes for someone to connect via online chat. Supposed best mobile network; do better EE!

  • ljmpool Lewis (@ljmpool) reported

    @EE hi, I had to cancel an engineer visit and want to rearrange, but can't get through on phone. How can I do this?

  • juloln julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • _chris_h Chris Houghton (@_chris_h) reported

    @isavedlatin25 @EE Same for me and customer service line 'closed'

  • mkhseven3 Haroon (@mkhseven3) reported

    @O2 @virginmedia Meanwhile trying to get anyone in your team to confirm whether I’m entitled to get Volt benefits is impossible. No positive costumer service experience. Customer service sucks. I Was much better off with @EE

  • ItsJamesPowers James Powers 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    I give in, now I can't even get past the automated @EE Message to speak to someone and the time is running down on my window of Return. I think im just going to take it to the nearest #EE Store. Because u can't spend all day trying to correct something that isn't my fault.

  • Biggriffin4 Biggriffin (@Biggriffin4) reported

    @EE So my contract ends in 2weeks, which means the phone is paid for👍🏻 But Robin Bastids still want to charge me £40, ER no I'm not paying for a phone, so price should go DOWN.

  • CJohnstonMCFC Chris Johnston (@CJohnstonMCFC) reported

    @MarcAllera @EE Try getting the basics to work first… I,e. Signal strength and customer service teams that reply and resolve problems… 2 months and still waiting…

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    I always said that customer service @EE was purely an aspiration and now you get recorded message saying to call back tomorrow. What sort of half baked operation are they running??!!

  • JoeMunroEllis Joe Ellis (@JoeMunroEllis) reported

    @EE I changed my delivery address with you guys, even called up to have it changed and you STILL sent my new phone to my old address. And there's no customer service on Fridays. Good one.