EE outages and service status in Scarborough, England

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Scarborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Scarborough, England

Latest outage, problems and issue reports in Scarborough and nearby locations:

• 
  Dave O (@DaveO71085379) reported 14 minutes ago from Scarborough, England

  @EE my broadband is down in Scarborough, no one available on chat and can’t get through via phone. Can somebody help me please?

• 
  James Hodges (@tauntonjams) reported 15 minutes ago from Scarborough, England

  @NoServiceHereUK @EE Still have naff all 4G, just weak 3G. 4G showing FULL signal, but not connecting #NoServiceHere :)

• 
  Anne Brand (@bellbellbrand) reported 25 minutes ago from Scarborough, England

  @EE have you resolved the issues with the add on to plan accessories? You advertise Fitbits but can't fulfil an order due to a computer glitch!!!

• 
  gareth taylor (@gjtaylor82) reported 41 minutes ago from Cayton, England

  @EE Had to reinstall and re login and all seems good 👍

• 
  Alastair scruton (@AlastairScruton) reported 46 minutes ago from Foxholes, England

  @EE no phone signal again YO25 3ql, anyone sorting it.....

• 
  Anne Brand (@bellbellbrand) reported 52 minutes ago from Scarborough, England

  @EE @EE have you resolved the issues with the add on to plan accessories? You advertise Fitbits but can't fulfil an order due to a computer glitch!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 5 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Maria Zelenova (@maria__zelenova) reported 8 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Rachel Bridge (@rachelbbridge) reported 9 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  RaSHiDa (@ItsOnlyRash) reported 10 minutes ago

  @EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!

• 
  HockeySemp (@HockeySemp) reported 12 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  AFCdonnilad (@afcdonnilad) reported 16 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  Haseeb Arslan (@HaseebarslanUK) reported 18 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 18 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Sam J (@samj2501) reported 19 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Rachel Bridge (@rachelbbridge) reported 22 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!