EE outages and service status in Rothbury, England
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- EE generated 0 outage signals in the last 24 hours around Rothbury, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rothbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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EE Issues Reports Near Rothbury, England
Latest outage, problems and issue reports in Rothbury and nearby locations:
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Richard Lander (@Lamma27) reported from Morpeth, England@EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!
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David Paterson (@onet18975) reported from Morpeth, England@EE worst network provider in this postcode area ever! False advertising
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James Fisher (@jimmyfisher30) reported from Warkworth, England@CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!
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David Paterson (@onet18975) reported from Morpeth, England@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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#hellomynameis Paul (@pauljonesking) reported from Alnwick, England@EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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David Hindson (@DavidHindson) reported from Longhoughton, England@EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RageByRich (@RageByRich) reported@bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.
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JJ (@TrentRedsnor) reported@EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer
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Jack 💛💙 (@ItzJack1995) reported@whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years
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Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported@WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.
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London Roof & Guttering (@gutterdons) reported@EE again absolute shocking service from EE ordered additional handset for my bussiness over 4 days ago, no order confirmation, when I ring CS passed through multiple departments which results in automated message saying that are too busy to speak to anyone. EE are a joke really
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Rhian (@rhiangibson_) reported@EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.
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Will Wright (@WillWri36918764) reported@Kezmeister82 @EE @BT Doesn't surprise me, even once they connect you, don't be surprised if it won't connect on laptops and mobile phones. Good luck trying to raise an issue after! Have been awful
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Mathew.C.Mara (@tatsuo367) reported@alwaysMadManC87 @EE Tbf its so irritating that most voicemails dont give the option to cancel etc. When I worked on calls sometimes it goes to vm either without you realising or as you're hanging up or leaving notes yourself
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Gareth Owen (@gjo2405) reported@EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault
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Louise cooksley (@louise_cooksley) reported@EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous