EE outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  David Paterson (@onet18975) reported 3 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  David Paterson (@onet18975) reported 4 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Sarah Ilott (@sri5308) reported 11 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  James Fisher (@jimmyfisher30) reported 22 minutes ago from Warkworth, England

  @CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!

• 
  David Hindson (@DavidHindson) reported 26 minutes ago from Longhoughton, England

  @EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA

• 
  Richard Lander (@Lamma27) reported 36 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  #hellomynameis Paul (@pauljonesking) reported 46 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

• 
  Sarah Ilott (@sri5308) reported 48 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hefin Richards (@HefinR) reported 7 minutes ago

  @LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!

• 
  Surinder (@SurinderRehal) reported 8 minutes ago

  @EE This is becoming a joke, and as I’ve said previously, I haven’t got the energy to go up and down three floors to sort your rubbish out

• 
  Shaun Adams (@shaundadams) reported 9 minutes ago

  @EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.

• 
  oufc_sausage_rolls (@spindloufc) reported 10 minutes ago

  @EE I need to speak to technical support urgently. Cannot be solved on the app!

• 
  𝐊𝐞𝐯𝐢𝐧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KC_SW6_) reported 13 minutes ago

  @EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 14 minutes ago

  Why has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡

• 
  RonReg0807 (@RonReg0807) reported 14 minutes ago

  @EE I tried to phone you twice yesterday (12.30pm and 17.00pm). I am not spending 25 minutes and 45 minutes of my life on hold. Why don't you offer a call back service? @Ofcom

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 14 minutes ago

  @EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????

• 
  peter bruce🐟 (@peterbruce) reported 18 minutes ago

  @EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?

• 
  Shaun Adams (@shaundadams) reported 23 minutes ago

  @EE No the link doesn’t help me at all. Just tells me I can get part fibre. This isn’t helping at all.