EE

EE Outage Report in Rothbury, Northumberland, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rothbury, Northumberland, England 12/10/2025 14:45

December 10: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Alnwick, England

    @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

  • Lamma27 Richard Lander (@Lamma27) reported from Morpeth, England

    @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • DavidHindson David Hindson (@DavidHindson) reported from Longhoughton, England

    @EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Emma_AVFC EmmaLou (@Emma_AVFC) reported

    @JAMES2296RED @EE I have the exact same problem. I have used two different browsers and cleared all my data. I don't really want to call to upgrade, I like being able to look on the website and I can't even do that at present, just takes you back to the same landing page. Very frustrating 😤

  • MichelleKClarke Michelle (@MichelleKClarke) reported

    @EE upgraded online & I have received an email that you need “a bit more information from me” Can you tell what information you’ll need as I’ve been with you for well over 15 years! I just want to upgrade my sim only deal, upgraded online to avoid customer service calls

  • longman_elisa Ellie T (@longman_elisa) reported

    @EE help !! I saw an app that said free heart monitor and when I selected it there is a £67 yearly charge 😟 it said to cancel within 3 days and I’m finding it impossible to work out how to cancel

  • jillzg Jill Gifford (@jillzg) reported

    @EE sick to death of my home broadband being either totally down or slow !!! I was guaranteed a minimum speed ... it’s not happening what is going on ? My kids have used all their data !!!

  • SophieMorgan5 Sophie Morgan (@SophieMorgan5) reported

    @EE hi, I'm due an upgrade but every time I try and sign in it tells me something has gone wrong and I'm logged out. I can't view it on private or see any offers you currently have on phones.

  • Paulbentley1981 Paul Bentley (@Paulbentley1981) reported

    @EE If I'm not logged in to my EE account then everything is fine but when it tells me to login I login then it takes me back to the begining and I have to scroll through every product but when it gets so far it just shows a spinning symoble underneath and won't load anymore product

  • danstorry Dan Storry (@danstorry) reported

    @EE @casssprawling My ee app exactly the same. Just been like this for over a week now. I've heard a few reporting the same issue now.

  • ThomasMCoyle Thomas Coyle (@ThomasMCoyle) reported

    @EE what is it with your broadband? it’s fine one week then the next week it’s then on off on off 7/8 times an hour! We pay for a service but it just keeps playing up. This is especially irritating as me and the wife are working from home! Speed is fluctuating like crazy too!

  • viperpiper33 Ross Macrae (@viperpiper33) reported

    @EE got a new pay as you go sim, using unlocked iphone 8. Only gives me 1 bar of service anywhere and data never works. Is there something I'm missing or have I wasted my money?

  • jessabell64 Jessica hamilton (@jessabell64) reported

    @EE are there problems with the service in my area this evening have had no 4g most of the day when trying to load app and log in to account also saying error?