EE outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  #hellomynameis Paul (@pauljonesking) reported 8 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

• 
  Richard Lander (@Lamma27) reported 11 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  James Fisher (@jimmyfisher30) reported 13 minutes ago from Warkworth, England

  @CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!

• 
  Sarah Ilott (@sri5308) reported 14 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Sarah Ilott (@sri5308) reported 32 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  David Hindson (@DavidHindson) reported 34 minutes ago from Longhoughton, England

  @EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA

• 
  David Paterson (@onet18975) reported 42 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  David Paterson (@onet18975) reported 58 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 6 minutes ago

  @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

• 
  IVOR MECTIN (@IVORMECTIN4) reported 7 minutes ago

  @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !

• 
  Andrew Robinson (@apr9999) reported 7 minutes ago

  @EE Please see this thread. I've had another 40 minutes on the phone with 150 and, again, no help at all!

• 
  Gavin Cook (@gjc_cook) reported 12 minutes ago

  @EE I’ll just cancel the direct debit and move Number elsewhere, you’ll be quick to contact me then 👌🏼

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 14 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  Helen (@HParf) reported 14 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Ian Wardell (@ian_wardell) reported 16 minutes ago

  @EE EE supplies my broadband, not my mobile service.

• 
  Diane Jeggo (@DiJeggo) reported 18 minutes ago

  @EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!

• 
  Kate (@kitkat_wba) reported 18 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 18 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.