EE outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  David Hindson (@DavidHindson) reported 17 minutes ago from Longhoughton, England

  @EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA

• 
  James Fisher (@jimmyfisher30) reported 22 minutes ago from Warkworth, England

  @CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!

• 
  David Paterson (@onet18975) reported 28 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Richard Lander (@Lamma27) reported 41 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  Sarah Ilott (@sri5308) reported 42 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  #hellomynameis Paul (@pauljonesking) reported 46 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

• 
  David Paterson (@onet18975) reported 51 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Sarah Ilott (@sri5308) reported 53 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr never working wifi man (@DUchiha30101) reported 6 minutes ago

  @EE I’ve got an delivery today the chat bot is being zero help keeps saying something about 24 hours but it’s on its way DPD looks like even though I put home delivery it’s being sent else where all together and now it’s giving me an headache and I don’t now what too do

• 
  Caldoon (@_LFC_Red_) reported 8 minutes ago

  @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

• 
  Karen Loughridge (@KLearn) reported 11 minutes ago

  Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

• 
  Danny Kirkman (@danny28123) reported 13 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 14 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Ade-Olusegun (@OlusegunAdekun4) reported 15 minutes ago

  @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

• 
  Colin Raffell (@Newtonpop) reported 16 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

• 
  Ian Knight (@zort70) reported 18 minutes ago

  @EE We have phoned and got through to someone, seems like an update last night made the router go offline. Had to do a factory reset and reconfigure our network settings to get it back running again.

• 
  Dan Maccabee (@macca118wba) reported 20 minutes ago

  @EE for a week now had constant issues with my internet going down 3-4 times a day for a period of time paying 90 quid a month for a service im not recieving since being with ee problem after problem

• 
  Tommy (@TommyT1219) reported 23 minutes ago

  @EE Twice now I’ve done this and the call gets cut off, due to poor phone signal, which I’ve told you about. I’ve reported what’s wrong so please just look into it.