EE outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  Richard Lander (@Lamma27) reported 10 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  David Paterson (@onet18975) reported 26 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  David Paterson (@onet18975) reported 35 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Sarah Ilott (@sri5308) reported 37 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  James Fisher (@jimmyfisher30) reported 37 minutes ago from Warkworth, England

  @CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!

• 
  David Hindson (@DavidHindson) reported 43 minutes ago from Longhoughton, England

  @EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA

• 
  #hellomynameis Paul (@pauljonesking) reported 50 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

• 
  Sarah Ilott (@sri5308) reported 57 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lara (@EtchesLara) reported 6 minutes ago

  @EE It states there is an issue, in the app, but it’s been 4 days and hasn’t been resolved??

• 
  mrparker666 (@mrparker666) reported 7 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

• 
  Stephen Goodair (@stevegoodair) reported 9 minutes ago

  @EE your broadband is down Has been all night

• 
  OMG Beardd (@OMGBeardd) reported 9 minutes ago

  @OniSuika @EE Sounds like a real waste of time considering the social media team don’t have access to any accounts. They are literally just paid to redirect you to somewhere they think can help.

• 
  Gordon Marino (@GordonSMarino) reported 12 minutes ago

  Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

• 
  CHX Roller (@FareJacob) reported 12 minutes ago

  @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

• 
  Benedict Barnes (@BenjitBarnes) reported 12 minutes ago

  @EE @davehill62 Good luck getting through to a member of the team. I became a customer a month ago and still having set up issues. Constantly referred to the AI bot when I call which is useless. How do I get in touch with a person @EE ? This is super frustrating.

• 
  CHX Roller (@FareJacob) reported 14 minutes ago

  @EE Thanks the issue has now been resolved. CHX Wimpole.

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 15 minutes ago

  @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

• 
  Charles Salt (@CharlesSalt3) reported 18 minutes ago

  @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension