EE outages and service status in Rothbury, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Rothbury, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rothbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at EE
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Community Discussion
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EE Issues Reports Near Rothbury, England
Latest outage, problems and issue reports in Rothbury and nearby locations:
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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James Fisher (@jimmyfisher30) reported from Warkworth, England@CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!
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#hellomynameis Paul (@pauljonesking) reported from Alnwick, England@EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!
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David Hindson (@DavidHindson) reported from Longhoughton, England@EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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David Paterson (@onet18975) reported from Morpeth, England@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Richard Lander (@Lamma27) reported from Morpeth, England@EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!
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David Paterson (@onet18975) reported from Morpeth, England@EE worst network provider in this postcode area ever! False advertising
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole E (@Nicky_2900) reportedAbsolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.
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Stanley_Peacorp (@Stanley_Peacorp) reported@EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.
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Michelle Edmundson 💙 (@Shellebags) reported@EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?
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Colin Gale AFC LD (@colingale) reportedI see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.
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JC (@jaykona3670) reported@EE I have called this number many times, I’ve replied to the text messages, I’ve done everything EE have suggested and all it’s achieved is frustration, my afternoon wasted and I’m no further ron. So can you get me someone who can fix this without wasting anymore of my time.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?
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Grant (@GrantGT3RS) reported@britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?
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BROTHERLYY (@Oj_jman) reported@EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again
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Stuart Smith (@Galaxy42_) reported@EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.
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darren styles (@darrenjstyles) reported@EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.