EE outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  Richard Lander (@Lamma27) reported 2 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  David Hindson (@DavidHindson) reported 4 minutes ago from Longhoughton, England

  @EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA

• 
  James Fisher (@jimmyfisher30) reported 6 minutes ago from Warkworth, England

  @CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!

• 
  Sarah Ilott (@sri5308) reported 15 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  David Paterson (@onet18975) reported 17 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  David Paterson (@onet18975) reported 40 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Sarah Ilott (@sri5308) reported 45 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  #hellomynameis Paul (@pauljonesking) reported 46 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Searle (@PeterSe38295412) reported 15 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Alun Morgan (@Broomrig) reported 18 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

• 
  quietcacophony (@cacophanyofcow) reported 20 minutes ago

  @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

• 
  El Em (@elem1963) reported 22 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Lauren Holmes (@ooLaurenn) reported 25 minutes ago

  @EE hi, do I have to ring up to cancel my internet after my contract is up?

• 
  Jamie (@Jamie__Gray1) reported 26 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  JohnR36🤍💙🇸🇱 (@johnrtrfc) reported 26 minutes ago

  @EE @ChrisMilbank EE are garbage and a rip off..

• 
  Beney (@BeneyHewson) reported 27 minutes ago

  @EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)

• 
  John Paul Gonzalez (@JanusPaulusG) reported 27 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  Dexter Morgan VI (@DextersDesciple) reported 28 minutes ago

  @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now