EE outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  David Hindson (@DavidHindson) reported 4 minutes ago from Longhoughton, England

  @EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA

• 
  David Paterson (@onet18975) reported 7 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  James Fisher (@jimmyfisher30) reported 9 minutes ago from Warkworth, England

  @CalamityCatie @EE If you're choosing to upgrade your phone chose any other network they lie and tell you the service is fantastic but in reality it is very poor in store they'll say anything!!

• 
  Sarah Ilott (@sri5308) reported 20 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Richard Lander (@Lamma27) reported 22 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  Sarah Ilott (@sri5308) reported 31 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  David Paterson (@onet18975) reported 33 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  #hellomynameis Paul (@pauljonesking) reported 46 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EE X Support (@EExsupport) reported 6 minutes ago

  @Janeyk12 @EE Jane, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 7 minutes ago

  @EE me again..every Sunday next to zero Internet. Rang so many times I have lost count. 2 routers , engineer visit still the same shoddy service that I pay to much for

• 
  Dave (@UK_DC_One) reported 7 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  bec (@becsav1) reported 7 minutes ago

  @EE feel for the elderly and more vulnerable people who get these offers pushed on them when they simply want to cancel their contracts.

• 
  Ian Gray (@eastcoaststoat) reported 8 minutes ago

  @colingale @EE Same here , Broadband and phones cheap due to being loyal customer

• 
  sunil bedi (@colnbrook1) reported 9 minutes ago

  @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues

• 
  Jane Keywood (@Janeyk12) reported 10 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  Stuart Smith (@Galaxy42_) reported 15 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

• 
  Lena 💙 (@LenaRbeaner) reported 16 minutes ago

  @EE just seen Ashley Storrie’s instagram post. Reducing a bereaved daughter to tears. What kind of shoddy customer care is that?!! Someone in management sort it out

• 
  Barbara K (@Nicky_2900) reported 17 minutes ago

  Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.