EE outages and service status in Portknockie, Scotland

Problems in the last 24 hours in Portknockie, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portknockie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Masson 🙃 (@shellm1971) reported 6 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Mohamed (@frenchyMo_) reported 7 minutes ago

  @EE It’s been a year with no access to my EE app. Every support call ends with promises, then my case gets closed with no fix or follow up. My bill is increasing in April but I’ve had zero info. Really poor service can you resolve this and offer compensation?

• 
  Lincs Pilot 🔰 (@LincsPilot) reported 8 minutes ago

  @EE is it standard practice for your staff to laugh at customers when they complain and refuse to answer perfectly reasonable questions? I’d just like to clarify before I send an invoice and issue legal proceedings if it isn’t paid.

• 
  jessie (@j4m_9) reported 9 minutes ago

  so my @EE phone won’t make or receive calls. Tried every solution listed on their website to no avail. Only option to get in touch is to call 150. And how can I do that when I can’t make calls????

• 
  Adam (@stokieadam) reported 17 minutes ago

  @EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone

• 
  PrimeSiteUK (@PrimeSiteUK) reported 20 minutes ago

  @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

• 
  Surtsey (@SurtseyAna) reported 21 minutes ago

  @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?

• 
  Lincs Pilot 🔰 (@LincsPilot) reported 27 minutes ago

  @molimo3 @EE Unfortunately a no go because it’s a SIM that I use for broadband. I live rural and copper broadband is too slow, so 4G served me well. Ordered Starlink now. I’ve cancelled now, but they still owe me for an hour of my time

• 
  Will Hutt (@willhutt92) reported 27 minutes ago

  Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!

• 
  Dean Phillips (@cARacTac) reported 27 minutes ago

  "I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits