EE outages and service status in Portaferry, Northern Ireland
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- EE generated 0 outage signals in the last 24 hours around Portaferry, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portaferry, Northern Ireland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portaferry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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EE Issues Reports Near Portaferry, Northern Ireland
Latest outage, problems and issue reports in Portaferry and nearby locations:
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itconor (@itconor) reported from Comber, Northern Ireland@EE Help desk working I’m sure envolves an endless supply !
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Paddy R (@paddyr650) reported from Portaferry, Northern Ireland@EE So 1 month on and the problem with my local mast still isn't fixed. I have absolutely no signal at all in either my partners or my own house. WiFi calling isn't really a solution when out and about. Hope this is fixed very very soon!
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itconor (@itconor) reported from Comber, Northern Ireland@EE To paraphrase Walter white, never sample your own product... id drink the profit in coffee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julian (@JuFitJuJu) reported@EE why is it so difficult to get a simple question answered? Can I get full fibre in my area? Yes or no? Now I’ve your colleague asking me if I need my internet checking or me to look at things in the house…..No I just need to know if I can get this service and then we talk
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Karen Dixonova (@mezzymeddles) reported@EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(
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👑 Sean 👑 (@kingseany94) reported@EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into
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Lu 🎙⚒️ (@recklesslntent) reported@EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent
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Dai John (@Dai_John_7) reported@EE since switching from BT to EE with the new hub all I’ve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers
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Tim Clay (@TimClay20) reported@EE Loyal customer for years. Invited to upgrade last month so did. Was assured I did not need to do anything to keep my business as it was. Made a visit to Spain and when I got back I have been charged for roaming despite being assured it would not happen. No refund allowed.
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Lisa :) (@lsl_scott) reported@EE Why tell me to call when I have to make a complaint online? More time wasting.
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karl fairbrother (@liver14) reported@MarkyTalk @EE I 100% agree with this, I’ve been with them for a very long time and the service I’m getting for trying to upgrade and get a decent deal is shocking. Prices are sky high @EE
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Omegamanuk (@Omegaman_uk) reportedDear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.
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Hannah Youds (@HannahYouds) reported@EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?