EE outages and service status in Northumberland, England

Problems in the last 24 hours in Northumberland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northumberland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Northumberland, England

Latest outage, problems and issue reports in Northumberland and nearby locations:

• 
  also known as karl (@lacharpenta) reported 41 minutes ago from Bellingham, England

  @EE hi, can you provide some info when we are likely to have mobile phone signal restored in the North Tyne Valley, please? NE48 2JT

• 
  #hellomynameis Paul (@pauljonesking) reported 53 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Martin Moore (@Dream_Sculptor) reported 10 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  Mo (@mohoosenplus) reported 11 minutes ago

  @EE my number won’t work for iMessage help 😞

• 
  huw (@jonsie) reported 19 minutes ago

  @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know

• 
  Thomas O'Duffy (@ThomasODuffy) reported 20 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  stephen (@n0b0dy1280) reported 23 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Phil (@NYorksPhil) reported 24 minutes ago

  @EE Hi, is EE RCS messaging down? It's stopped working for all my contacts. Still says connected in my Google messages app settings under RCS Status.

• 
  Bruce A Wayne (@AWayne26231) reported 27 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

• 
  penny smith (@littlenaughty38) reported 28 minutes ago

  @EE is there an issue sending messages it keeps coming up failed 😣

• 
  Liam Parry (@liam_spx) reported 32 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Stacy ⚽️🐶 (@StacyD_83) reported 34 minutes ago

  @EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!