EE outages and service status in Northumberland, England

Problems in the last 24 hours in Northumberland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northumberland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Northumberland, England

Latest outage, problems and issue reports in Northumberland and nearby locations:

• 
  #hellomynameis Paul (@pauljonesking) reported 29 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

• 
  also known as karl (@lacharpenta) reported 30 minutes ago from Bellingham, England

  @EE hi, can you provide some info when we are likely to have mobile phone signal restored in the North Tyne Valley, please? NE48 2JT

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  The Emperor Son (@TheEmperorSon) reported 10 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  bootsy (@bootsy1989) reported 13 minutes ago

  @ee sort ur ****** connection out charge top dollar for **** that cuts off every day

• 
  jellybean1976 (@jellybean_7676) reported 14 minutes ago

  @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE well after nearly 4 weeks and numerous calls and posts here we are nearing a resolution- however an engineer has got to attend tomorrow because there is still something wrong with the connection!!!! For heaven’s sake ! But don’t think that’s the end of it

• 
  Louise cooksley (@louise_cooksley) reported 18 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  London Roof & Guttering (@gutterdons) reported 18 minutes ago

  @EE again absolute shocking service from EE ordered additional handset for my bussiness over 4 days ago, no order confirmation, when I ring CS passed through multiple departments which results in automated message saying that are too busy to speak to anyone. EE are a joke really

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 18 minutes ago

  @EE called for broadband deals and 20 mins still on the call with the advisor unable to get into the system wasting my time! Been a customer for over 20 years!

• 
  blueShrew (@totfinsol) reported 18 minutes ago

  @EE @Newby13Craig Me I’m stuck in Turkey and need emergency help but EE don’t do that. Useless

• 
  Mr Gray (@Monetization26) reported 18 minutes ago

  @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!