EE outages and service status in Northumberland, England

Problems in the last 24 hours in Northumberland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northumberland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Northumberland, England

Latest outage, problems and issue reports in Northumberland and nearby locations:

• 
  also known as karl (@lacharpenta) reported 15 minutes ago from Bellingham, England

  @EE hi, can you provide some info when we are likely to have mobile phone signal restored in the North Tyne Valley, please? NE48 2JT

• 
  #hellomynameis Paul (@pauljonesking) reported 21 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@mechmonkey) reported 5 minutes ago

  @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

• 
  peter bruce🐟 (@peterbruce) reported 9 minutes ago

  @EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?

• 
  Stuart (@Stuart61838784) reported 10 minutes ago

  @EE shocking phone network say the same crap to keep people, when contract finished won’t be staying

• 
  Matt Black (@DJ_Matt_Black) reported 12 minutes ago

  @EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working

• 
  PushbackUK (@PimPGA) reported 14 minutes ago

  Hey @EE, this is now the 4th time in 2 weeks that my internet connection went out. I use my own router so I am assuming that you're doing something to make it fail. I pay for internet, not for your router, so stop pulling this ****.

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 15 minutes ago

  Spent two hours on the phone with @EE today. Poor ******* other end deserves a medal. But I've ended up with EE TV, full fibre BB and a new phone, unlimited data etc for £26 less than I was paying for Sky TV, bb and an EE 25gb sim. Brilliant customer service. Very happy customer

• 
  peter bruce🐟 (@peterbruce) reported 17 minutes ago

  @EE you can also tell open reach engineer not to turn up to carry out installation because he will be turned away, it will be video recorded and posted here if he does turn up , to reiterate the customer wishes to cancel within 14 days cooling off period which you are refusing .

• 
  realales (@realales109) reported 17 minutes ago

  @EE You never offered a resolution or response!!!

• 
  Wolf flybynature (@Wolfflybynature) reported 17 minutes ago

  Some of you Gen Z behave why too robotic you ask them a question they answer like @EE customer service advisors 🤡

• 
  AlexIB (@AlexIB20) reported 17 minutes ago

  @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment