EE outages and service status in Northumberland, England

Problems in the last 24 hours in Northumberland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northumberland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Northumberland, England

Latest outage, problems and issue reports in Northumberland and nearby locations:

• 
  also known as karl (@lacharpenta) reported 11 minutes ago from Bellingham, England

  @EE hi, can you provide some info when we are likely to have mobile phone signal restored in the North Tyne Valley, please? NE48 2JT

• 
  #hellomynameis Paul (@pauljonesking) reported 44 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported 4 minutes ago

  Please nobody else make the mistake of switching from all sky to @EE @NOW ! It’s really the worst tv package I’ve had. No UHD channels on any good channels - which I had with sky. Was told I would by sales but I don’t. You can’t record it just shortcuts the program to a catchup

• 
  Jay-P-Gaming (@Xx_Jay_P_xX) reported 5 minutes ago

  Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

• 
  emma wing (@emstusimba) reported 9 minutes ago

  @EE keep having issues with text messages not going through/ sending. Very frustrating

• 
  Isabelle Smith (@IsabelleSm16608) reported 10 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  LR (@raphy_lawren) reported 16 minutes ago

  @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

• 
  Colin Bassett (@SkyAtNight0000) reported 18 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  Martin Packford (@devere306) reported 19 minutes ago

  I pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so

• 
  Pamela Docherty (@pamie1984) reported 20 minutes ago

  @EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!

• 
  Melanie Kibblewhite (@MelanieK1957) reported 22 minutes ago

  @EE Awful customer service today. New contract agreed which has now been cancelled by you because of a mistake made by you. I have to call you and renegotiate the contract tomorrow.