EE outages and service status in Northumberland, England

Problems in the last 24 hours in Northumberland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northumberland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Northumberland, England

Latest outage, problems and issue reports in Northumberland and nearby locations:

• 
  also known as karl (@lacharpenta) reported 46 minutes ago from Bellingham, England

  @EE hi, can you provide some info when we are likely to have mobile phone signal restored in the North Tyne Valley, please? NE48 2JT

• 
  #hellomynameis Paul (@pauljonesking) reported 53 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  André (@voidmode) reported 57 seconds ago

  @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

• 
  Jee (@Samomit29) reported 2 minutes ago

  @EE 14 years of being a customer and you can’t provide me a decent service

• 
  Wayne Patton (@patton_wayne) reported 4 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  David (@davelympo) reported 6 minutes ago

  @EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved

• 
  Steveo (@SteveA39845825) reported 7 minutes ago

  @EE The app is still not working! Have deleted and re installed... no change.

• 
  Jo J (@JoJay3363) reported 9 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

• 
  Shaun (@shaun___97) reported 10 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  David Echo Guild (@echopark24) reported 10 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  Jill Matthews (@mat11217534) reported 11 minutes ago

  @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

• 
  J (@Daylightfire) reported 11 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low