EE outages and service status in Northumberland, England

Problems in the last 24 hours in Northumberland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northumberland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Northumberland, England

Latest outage, problems and issue reports in Northumberland and nearby locations:

• 
  also known as karl (@lacharpenta) reported 16 minutes ago from Bellingham, England

  @EE hi, can you provide some info when we are likely to have mobile phone signal restored in the North Tyne Valley, please? NE48 2JT

• 
  #hellomynameis Paul (@pauljonesking) reported 53 minutes ago from Alnwick, England

  @EE Hi thanks for the patronising response we’re not idiots and already tried that! The point is your service often goes down when your offices are closed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bez Beresford (@bezberesford) reported 4 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  Marc Lancaster (@Kiefer1667) reported 13 minutes ago

  @EE no mobile signal at home for 2 days now, does this get taken off our bills as we're paying for a service were not getting, your app shows you are aware of an issue. Thanks...

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 14 minutes ago

  @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

• 
  Josh Russell (C) (@Josh_Russ10) reported 16 minutes ago

  @EE what the heck is going with your service lately? My connection has been woeful as of late

• 
  John Lee Garrett (@johnnyg_pinty) reported 18 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

• 
  Nathan aka JB (@Dynamo24) reported 18 minutes ago

  @EE nothing but bad service trying to get better price on broadband. Spent over 40 mins on phone and then wasted 1 hour 40 mins on online chat .. Trustpilot response lousy .. #poorservive #broadband

• 
  Mark (@MarkAmiga) reported 25 minutes ago

  @Samsung just got a new tablet via a contract with @EE and its asking me to scan a qr code, and I do not have one, and I cannot skip the screen either, how on earth am I supposed to use this tablet, when its stuck on this stupid scan qr code screen?!

• 
  Mr Gray (@Monetization26) reported 26 minutes ago

  @EE So far- Broadband and phone goes down on Friday. 3hrs in total trying to find out what’s going on. Friday I couldn’t work Waited all day for an engineer to come, no one does Was promised a 4g devise, just found out order wasn’t ready processed. Monday phone gets put down!.

• 
  Alison Denham (@paddymaid) reported 27 minutes ago

  @Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩

• 
  Matthew Bramhall (@bigkingbadger) reported 28 minutes ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.