EE Outage in Minsterley, Shropshire, England

@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

@DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

@EE Internet is down, tried rebooting hub - still nothing?? #help

@EE No signal again in SY6. What do I pay for exactly?!

@EE intermittent WiFi signal not doing it for me - help

@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)

@EE Yeah I’ve explained I don’t think I shouldn’t pay because of how long I’ve been with the company but it’s never happened no matter what I’ve upgraded to. It was either a £30 or £50 upfront cost and that’s before paying the bill each month. Expensive