EE Outage Report in Great Hanwood, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Great Hanwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Hanwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Great Hanwood, England
Latest outage, problems and issue reports in Great Hanwood and nearby locations:
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Becky xray (@becksgwynne) reported from Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Becky xray (@becksgwynne) reported from Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Warren McGuinness (@woza29) reported from Shrewsbury, England
@EE Internet is down, tried rebooting hub - still nothing?? #help
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Hannah Warren (@HannahW333) reported from Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England
@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England
@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Toby Pedley (@THFCP1980) reported from Church Stretton, England
@EE No signal again in SY6. What do I pay for exactly?!
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Warren McGuinness (@woza29) reported from Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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Jake Jones (@JakeJones_94) reported from Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England
@EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England
@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England
@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England
@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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john bayliss (@WhallopAOTS) reported from Shrewsbury, England
@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England
@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Gillespie (@GillyLod) reported
@EE Hello, it's either completely down or really slow, on and off. The 4g is no good round here either 😒
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Paul💪 (@Paul72503943) reported
@EE Don't do it. The phone is awful. Wish I didn't bover upgrading have had nothing but problems with it
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Darryl Mollart 🇺🇦 (@mollart4) reported
Yes a multi million pound company can't help me but a guy in a independent phone shop with nowhere near the resources of @EE can! Don't pay for the extra on my phone contract clearly, just take it to him in future! Can I get my money back EE as I have to pay for my own repairs?
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Dave Kirwin (@DaveKirwin) reported
@EE Hardly 24/7 via your website it is constantly displays login error if I want to look at anything relating to accounts - but works fine if you want to flog me an expensive upgrade....
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Boulezianman (@boulezianman) reported
@EE Hi, I have seen I am getting a 100% off of my early upgrade fee. However no indication how long this is for and no information if it also applies in store? I like to put my phone as a trade in against upgrades but you cannot do that online. Any help would be grateful.
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Princess Mia (@SexiShawtty) reported
@joeyc773 @EE Same I was told it’s an issue with the mass. It’s been down for 10 days my one
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Kevin Broadbent (@Kevin2686) reported
@EE EE obviously fixed the problem your end as it started working again. However I did have to reboot my router and phone, again (note "again"). Are you a real person as a lot of people had this problem but your response was like i was the only one? Do you know what the problem was?
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Chris (@_Chris_Hurst_) reported
@P_Fury @O2 @EE Piss take mate I'm gonna look into what I can do because I'm paying 55 a month a service they're piss poor at supplying, if I was this **** at my job od be sacked by now
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Bradley James (@OFFICIAL_BR4D) reported
@EE Could someone please reach out and offer some advice as to why I am paying more for my current iPhone 12 Pro Max, than what I would pay if I took out a new contract for an iPhone 13 Pro Max, with a bigger phone storage? 150 haven’t been helpful, looking for a solution please
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AJ 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported
@EE WiFi calling doesn't even work and it usually does so definitely fault with network :( which is a first as it's usually pretty good with signal everywhere