EE outages and service status in Melrose, Scotland

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Melrose, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Melrose, Scotland

Latest outage, problems and issue reports in Melrose and nearby locations:

• 
  Zander Law (@ZanderLaw) reported 9 minutes ago from Galashiels, Scotland

  @EE If you call the number they answer as EE and ask how they can help today! Seemed Legit to me and I’m pretty clued up on Scam Calls, but I genuinely don’t think this is! How did they know that was one of my only PAYG numbers? Knew my name, If you call the number you’ll can tell 👍🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 6 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 9 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Jane Keywood (@Janeyk12) reported 9 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  Stuart Smith (@Galaxy42_) reported 11 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

• 
  Jane Keywood (@Janeyk12) reported 14 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  Mat Roberts 74 (@RobertsFamily12) reported 16 minutes ago

  @EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺

• 
  clearaswater (@samebothsides) reported 16 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  Dave (@UK_DC_One) reported 17 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  Dale (@gde_dale) reported 20 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  Tanya Ho (@tho78450) reported 21 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???