EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  chris hockley (@chockley112) reported 18 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

• 
  ***** (@SamboDerry) reported 37 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  ***** (@SamboDerry) reported 41 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barney T (@barrytardy) reported 7 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Brian Jackson (@GhostBrianNY) reported 7 minutes ago

  @EE @AlbieCamus I can't get into my account to cancel my Xbox game ultimate so I need help cancel it

• 
  Abdullah lodhi (@alodh15) reported 10 minutes ago

  @EE Our broadband was meant to be fixed on the 10th of July, we have now been told the earliest a engineer can come is the 6th of August. Absolutely terrible experience with no consideration or priority given for how long our service has been disrupted

• 
  Alan (@NorthernPeasant) reported 12 minutes ago

  Nice @EE paying for an iPad for 7 months longer than the contract as it never showed an upgrade option, strange how my phone plans do.

• 
  Stu (@Teddybear55150) reported 15 minutes ago

  @EE customer service is sooo bad ! Time to move to a better provider

• 
  Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported 19 minutes ago

  @EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!

• 
  Stu (@Teddybear55150) reported 19 minutes ago

  @EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor

• 
  Sajjad El Patron (@SajjadElPatron) reported 25 minutes ago

  @EE I waited one day and no one came to pickup and just said sorry. And want to come another day and time slot is 9am to 5pm. What do you think we have nothing to do all day and we wait for them to come and collect. Which courier service give a time slot of whole day 🤔🤔🤔

• 
  Callum Lapper (@Lapperrr) reported 26 minutes ago

  @EE is quite literally the worst company I've ever dealt with their customer service absolutely stinks ,they scam loyal customers aswell 👍🏻

• 
  Charles Salt (@CharlesSalt3) reported 26 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service