EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  ***** (@SamboDerry) reported 14 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  ***** (@SamboDerry) reported 43 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

• 
  chris hockley (@chockley112) reported 52 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@Johnboy270783) reported 5 minutes ago

  @EE Well, we've got a big problem here then, haven't we.

• 
  Bryan Steers (@steersb) reported 8 minutes ago

  Do you have network wide issues following your latest iPhone update? Helpline also unavailable @EE

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 8 minutes ago

  @EE Hello yet again, it's been two weeks now and still nothing from you. EE is the only unresolved item - please do something to help me draw a line under selling my dead Mum's house.

• 
  Innovation Festival (@innovfest) reported 9 minutes ago

  @EE my mum wants to get a new phone and move to EE (from Voda) due to reception issues - what’s the best way to do this? She also has a BT landline

• 
  Rachel Bullen (@Rach_M_B) reported 10 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  Gary (@GaryGaryweir11) reported 11 minutes ago

  I have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE

• 
  Andy Jardine (@AndyCricket100) reported 11 minutes ago

  @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

• 
  Kev (@vpharm) reported 13 minutes ago

  @EE ee are aiding criminals. They allowed someone to claim to live at my address! They have NEVER lived in my community let alone my HOME! EE are doing this on purpose & EE should be fined!

• 
  Nate Martin (@natestategames) reported 13 minutes ago

  @EE appalling service from EE following a request for a home move for broadband. Acknowledged call made on 29th June. But apparently the move wasn’t confirmed?! Who calls and gives two addresses and a move date for it not to be booked? Now been told 12th aug!

• 
  Charles Salt (@CharlesSalt3) reported 15 minutes ago

  @EE can’t watch France v Spain on the internet, cos as usual I have no internet, EE was good before BT got involved, it has been rubbish now for ages, fed up talking to Plymouth. I pay a lot of money to get no service