EE

EE Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Derry, Northern Ireland 12/17/2025 15:35

December 17: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • chockley112 chris hockley (@chockley112) reported from Derry, Northern Ireland

    @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmufc7 Jim Jones 🇾🇪 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jimmufc7) reported

    @EE Still can’t log in @ee your service is pathetic

  • Nomme1992 Shaun Wood (@Nomme1992) reported

    Come on @EE WHY IS NOTHIN BEING DONE! Such overwhelming evidence and shocking service…

  • Syrie8Brown Syrie Brown (@Syrie8Brown) reported

    @EE Before I left the Uk. Customer service advised that U should dial 150. This do not work. The App has an error message as does the website. I need to pay my bill

  • MattyLeeT18 Mattchu (@MattyLeeT18) reported

    Missing your product? Given wrong advice when sold something at a @EE store. This is a common occurrence recently and ee seem to not want to solve any of the issues. It goes as far as people like @Nomme1992 ordering something and not getting the device in the box on arrival.

  • Nomme1992 Shaun Wood (@Nomme1992) reported

    @EE @EE a Dm saying call customer service is patronising and insinuates that I’ve not been there already; your responsibility should be to loyal customers and I won’t let this go until you’ve correct not just my issue but that of all other effected parties!

  • GrahamB69496791 Graham Bailey (@GrahamB69496791) reported

    @EE I want to know why I cannot speak to a Manager about the fraudulent use of my account and the astronomical bill for a service I did not sign up to!.

  • Simmerdownbaby Bobbylarge (@Simmerdownbaby) reported

    @EE That is useless as well just a text service

  • SarahStrictly Sarah Strictly (@SarahStrictly) reported

    @EE I have been on your messaging service for well over an hour being passed from one “EE Guide who’ll be able to help” to another. Current waiting time since last message is 24 minutes. This is an issue of your making that I am trying to sort. Any chance of any servic please??

  • Quemerford The Pob (@Quemerford) reported

    @bt_uk Absolutely shocking service when trying to renew my home broadband. Twice now on separate occasions I've been offered a cheap price to find out it would actually be a downgrade. Then you offer to discount one of my @EE contracts only to find out I would be paying MORE as

  • criminology4u dr nic groombridge (@criminology4u) reported

    @EE Customer here. Why can’t i get ch 5 action on my tv? Just on App