EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  ***** (@SamboDerry) reported 26 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  chris hockley (@chockley112) reported 33 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

• 
  ***** (@SamboDerry) reported 47 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Bishop (@DanBish2332) reported 7 minutes ago

  @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

• 
  Natalie Marchant (@taliena) reported 7 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Clint Sookermany (@ClintNorDD) reported 8 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Johnny Mac (@JohnMac19059272) reported 9 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  Jamie (@Jamie__Gray1) reported 10 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  Richard Clifford-Ward (@riccliff) reported 19 minutes ago

  Ordered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 19 minutes ago

  @EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.

• 
  Nick (@_nicks_tweets) reported 20 minutes ago

  @EE having any issues with roaming??

• 
  James G (@jgoodliffe_) reported 21 minutes ago

  @EE This is incredibly disappointing. I will be submitting a formal complaint.

• 
  Chris Milbank (@ChrisMilbank) reported 22 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.