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EE outages and service status in Derry, Northern Ireland

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • SamboDerry
    ***** (@SamboDerry) reported from Foyle Hill, Northern Ireland

    @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

  • SamboDerry
    ***** (@SamboDerry) reported from Foyle Hill, Northern Ireland

    @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

  • chockley112
    chris hockley (@chockley112) reported from Derry, Northern Ireland

    @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • j199024
    John (@j199024) reported

    @EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.

  • RossIronfield
    Ross Ironfield (@RossIronfield) reported

    I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄

  • bionic_KT
    Bionic_KT (@bionic_KT) reported

    @WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now you’ve emailed once.

  • BeverleyRutter
    Beverley Rutter (@BeverleyRutter) reported

    @ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception

  • smacktoid
    Scott Mackie (@smacktoid) reported

    @StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

  • prinxecharles
    AMBER LAMPS (@prinxecharles) reported

    Have no idea why @EE use DPD for deliveries. Every single time there’s always an issue with drivers just not going to addresses taking a picture then walking away. Just the absolute worst

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    @scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported

    Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Let’s get us to @skytv or @EE instead

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted