EE outages and service status in Derry, Northern Ireland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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EE Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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***** (@SamboDerry) reported from Foyle Hill, Northern Ireland@7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.
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***** (@SamboDerry) reported from Foyle Hill, Northern Ireland@EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?
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chris hockley (@chockley112) reported from Derry, Northern Ireland@d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Smith (@asandysmith) reported@EE tried it same problem need to log in need a mobile
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MsVictoria (@MsVictoria2) reported@EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesn’t appear to be any way to provide feedback to EE. I don’t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.
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Rach 🇪🇺 (@MsVespertilio) reported@EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.
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Alan Royston (@pagechord) reported@Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!
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Martin McConachie (@HamdonMart) reported@EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.
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Abdullah lodhi (@alodh15) reported@EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach
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Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported@Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?
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Rach 🇪🇺 (@MsVespertilio) reported@Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!
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Wayne Wheatley (@WayneWheatley44) reportedCan somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.
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Jon Pitts (@briavelsjon) reported@Baron_Flumpy @EE WiFi-calling easily solves that problem