EE outages and service status in Derry, Northern Ireland
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- EE generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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***** (@SamboDerry) reported from Foyle Hill, Northern Ireland@EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?
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***** (@SamboDerry) reported from Foyle Hill, Northern Ireland@7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.
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chris hockley (@chockley112) reported from Derry, Northern Ireland@d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Hepworth OBE (@Hepworthclare) reported@EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.
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bill calgotra (@billcalgotra) reported@AJHobbsy @EE Totally agree, the CX is terrible. Getting a phone from EE is great, the team on the phones are brilliant Once a phones goes wrong and you walk in to a store.. they are horrendous. Once they work out you're not there to increase their revenue they pass you around. #EE #Bullring
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AnnBeddow🇪🇺 lno DMs (@BeddowAnn) reported@Hepworthclare @EE I do hope you get some satisfaction soon Clare, the Worlds gone mad with all this technical stuff. Could you perhaps contact the Ombudsman? I hate the system we have to plough through just to get a civil answer to a problem these days. They call it progress I’d call it regress.
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Zoe Family (@zoefamily2) reported@EE help my broadband has broken and I can’t get a new one until Monday at the earliest. Can you get it to me any soon or does any EE shops have any stock of routers that I could collect ,my girls having a sleepover on Saturday to watch movies on @NetflixUK and on @sky streaming
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Paul D (@PaulDee9) reported@KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.
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Steve (@OmegaFluxx) reported@EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?
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Chris Wheal (@whealie) reportedBlimey! @EE can't you provide a decent signal in the middle of Blackpool?
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Aaron J Fox (@official_ajfox) reported@EE the phone network all mlnth has been bloody awful! Who do i speak to on phone as this a joke
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Emily Atkins (@bahallathegreat) reported@EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit
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Abdullah lodhi (@alodh15) reported@EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach