EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  ***** (@SamboDerry) reported 22 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  ***** (@SamboDerry) reported 32 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

• 
  chris hockley (@chockley112) reported 56 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky (@Victori71226638) reported 5 minutes ago

  @EE I have tried and they have told me they can’t help?

• 
  Martin McConachie (@HamdonMart) reported 6 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  bunmi mojekwu (@bunmimojekwu) reported 7 minutes ago

  @EE and if you won’t help sufficiently. LEAVE ME ALONE

• 
  Dave (@upstairlab) reported 7 minutes ago

  @EE I placed an order on your store. You took the payment twice. First time it gave me an error but still took the payment. 2nd time it worked. Any help?

• 
  Ian Murphy (@journoian) reported 11 minutes ago

  Hey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail

• 
  Stuart1959 (@StuartT34021273) reported 16 minutes ago

  @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

• 
  Chelsey (@chelshakespeare) reported 17 minutes ago

  @EE It happens every time my phone goes to 4G - there can’t be issues everywhere!

• 
  Tim Chapman 💙 (@timchap) reported 18 minutes ago

  @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

• 
  LK (@AMothersSon) reported 18 minutes ago

  @EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.

• 
  None Superior (@nonesuperior) reported 19 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!