EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  chris hockley (@chockley112) reported 12 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

• 
  ***** (@SamboDerry) reported 24 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  ***** (@SamboDerry) reported 55 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 7 minutes ago

  @EE There’s no “issues”. Your signal just gets worse and worse.

• 
  👑 Sean 👑 (@kingseany94) reported 9 minutes ago

  @EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into

• 
  A -8 (@panchi_hoop) reported 11 minutes ago

  @EE hi I been sent a letter to my address with an unknown person name requesting return of equipment. I am not a customer or have never requested any equipment.

• 
  Mark Bell (@mightymarkuk) reported 13 minutes ago

  @EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK

• 
  ThatSpicyDragon🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 Arcane fumbled (@ThatSpicydragon) reported 15 minutes ago

  @EE FIX YOUR ****!

• 
  simon withers (@KalEl_WBS) reported 16 minutes ago

  @EE I’ve reported issues before and was told it works fine

• 
  Mag (@MiVidaBonita) reported 18 minutes ago

  @ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.

• 
  James Whitehead (@Jay_whitehead87) reported 20 minutes ago

  @EE what’s going on with the signal in OL1 area of Chadderton? It’s been disgusting for a week now. Plenty of people having the same issue despite your signal checker saying it’s good so you need to change that aswell.

• 
  Derek (@DerekAllan61) reported 24 minutes ago

  After more than 2 weeks of hassle at least, a dozen calls to customer service { 6+ hours }, 2 failed orders. @EE offer me a contact that any mug punter would be offered on the website 😡 14 years with them, currently 4 lines. These bastards offer horrendous customer service

• 
  Dr Paulette D. Wisdom Toppin (@consultwisdom) reported 25 minutes ago

  @EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.