EE Outage Report in Derry, Northern Ireland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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chris hockley
(@chockley112) reported
from
Derry, Northern Ireland
@d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MaggieW
(@maggsfromtnorth) reported
@EE I never got the emergency alert on my mobile.
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JustLikeFineWine 🫀
(@ibeulah10) reported
@EE its been over 72 hours. What is going on with the network and no customer update!
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🐼 ⓈⓄⓅⒽⒾⒺ 🦥
(@Sophieakw) reported
@EE And no I don't have another landline I can call you on, and no I can't call you by the internet because I need signal to receive a code to download WhatsApp.
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hippogriff₿
(@unmaskthehippo) reported
@EE Hi I called your guys and they booked an engineer for MONDAY according to Ofcom I should have it fixed within 2 days or I get £9.80 a day for the lack of service. I'm a homeworker in a mobile data dead zone. Is there no prioritisation possible.!? Exceeding fox by 5 days 😪
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🐼 ⓈⓄⓅⒽⒾⒺ 🦥
(@Sophieakw) reported
@EE I would like a refund, I'd rather stay with my current network. How do I go about that because you can't do it over the phone, which is what I was told twp days ago. Could you please send me a link to the correct person to speak about getting a refund on a payasyougo SIM card.
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Geoff White
(@altoniansaint) reported
@EE just got a call from 01274054449 claiming to be from you and saying my SIM card was expiring but they will send me a new one!! Needless to say when I refused to give info he got frustrated and rude!! Please block the number for your customers to keep them safe
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Ann Holliday💙
(@AnnHolliday15) reported
Have tried all morning to connect to a human @EE No luck. Just held on for 25 mins. Rubbish customer care.
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ZombieBrian
(@zombiebriank) reported
@EE So, one of your sales reps came to my door in June. She says you’d buy out our Sky contract and cancel them and in return we’d sign up with you. We agreed and we joined you on 30th of June. Just recently I had a realisation that something was wrong in my bank statements…
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Lisa Titmarsh
(@LTitters) reported
@EE Already have but this is on going and you provide a terrible service. Why should I pay for a service I am not getting it’s just lucky I have broadband at home but not while I’m out and I pay for not having it
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Jess Lynch
(@jessbian1990) reported
@EE As mentioned in my original message, the text service does not work, neither does the app. Can you help?