EE Outage Report in Derry, Northern Ireland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
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EE Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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chris hockley
(@chockley112) reported
from
Derry, Northern Ireland
@d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zoë Beckwith
(@zoecan75) reported
@EE absolutely disgusted with your customer service. I cancelled my mums account on 15/02 because she has passed away. Today a DD was taken from her bank account. I spoke to someone who was taking my details to send money back then hung up on me. I have tried to call back .....
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Charlie
(@CharlieCW90) reported
@EE You have some dodgy customer service assistants on your live chat. I was trying to upgrade with one and he kept sending me screen share invitations when asking for my card details. Name is Arvind. Happy to provide more info if necessary
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woohooo
(@cubi2017) reported
@EE hi I’ve been trying to get NEWSPLUS on my phone but every time I text 150 I don’t get any code, please help thanks
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sylvie hoad
(@GmaSylv) reported
@Soxthewavingcat @EE Appalling attitude @EE ... how about some customer relations training 😡
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SarahLN
(@chantry5) reported
@EE Hello, I've had the email regarding #eetv ending and that I can cancel my broadband contract early free of charge, I will be joining #skybroadband from March 9th. Do I need to contact you myself about this please?
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🐾🐾Michelle Steel🐾🐾
(@Mechems) reported
@Soxthewavingcat @EE Well I can see a few things wrong with Gary's reply not to start on the whole dismissive attitude is terrible and why is Gary's manager not helping? Clearly a customer in a vulnerable situation and asking for help, awful service ee just awful and this needs to be resolved
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Zoë Beckwith
(@zoecan75) reported
@EE I just want someone to call me to sort this out today. I have called 3 times in total and the service have received is awful. I will DM now.
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Gina, Moona & Jet
(@Gina_Moona) reported
@Soxthewavingcat @EE Gary is a complete disgrace so is his boss and so are @EE if they cannot understand the issue now and are allowing this to escalate. 😡😡😡
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wayne
(@wazzalfc8) reported
@EE @MartinSLewis why as an existing customer can I not the cheaper deals offered to new customers