EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  ***** (@SamboDerry) reported 13 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

• 
  ***** (@SamboDerry) reported 32 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  chris hockley (@chockley112) reported 54 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie Marchant (@taliena) reported 7 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  David Booth (@Boothy_4) reported 12 minutes ago

  @_nicks_tweets @EE Same issue!

• 
  Dan Bishop (@DanBish2332) reported 14 minutes ago

  @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

• 
  Patty (@ale2883) reported 20 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  Photo man (@ach59) reported 21 minutes ago

  @EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)

• 
  Dr Hanko Honkasson (@drhanko2) reported 26 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  JC (@jaykona3670) reported 26 minutes ago

  @EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.

• 
  Snow&Fairways (@IcyFairways) reported 28 minutes ago

  @TomTugendhat @O2 @EE Sane with three. Garbage.

• 
  ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported 30 minutes ago

  Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

• 
  Alun Morgan (@Broomrig) reported 37 minutes ago

  @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.