EE outages and service status in Derry, Northern Ireland
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- EE generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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***** (@SamboDerry) reported from Foyle Hill, Northern Ireland@7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.
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***** (@SamboDerry) reported from Foyle Hill, Northern Ireland@EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?
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chris hockley (@chockley112) reported from Derry, Northern Ireland@d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Kubiak (@JulieKubiak) reported@EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡
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moonpunk (@moonpunk) reported@tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!
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Michael (@MichaelPyle3) reported@MarkyTalk @EE We’ve just been through this, 11 + years of loyalty. Was offered a crap deal. Only way they could get near, is if we had their broadband. Not interested, just left them, 4 contracts onto ID Mobile.
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Matthew (@mrcorney) reported@MarkyTalk @EE My signal isn’t great, been with them 10 years and due an upgrade for the last 4 but the new deals are so expensive I will be changing to new supplier soon and get a much better deal
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Now you see me (@ladysowandsow) reported@EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..
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Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,
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Eileen Manson (@MansonEileen1) reported@DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄
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Mark Randall (@MarkyTalk) reported@EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.
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Paul 🖖 (@RonkaGuy) reported@EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?
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human (@GarethSalisbur1) reported@DerekAllan61 @EE EE are robbing lying ***** , got my bill down to £15 a month with customer services , then get a letter saying that I have to pay £26 a month a week after I got the bill down . Was straight back on the phone and told them I ain’t paying more than £15 a month and that’s that.