EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  ***** (@SamboDerry) reported 26 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  ***** (@SamboDerry) reported 48 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

• 
  chris hockley (@chockley112) reported 56 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattHone06) reported 3 minutes ago

  @EE really fed up now of of paying a lot of money for a phone, when I only ever had 2 bars or signal or less? I need this to improve massively? Been a customer for easily 20 years and I’m seriously considering changing providers.

• 
  Wozza (@Wozza777) reported 4 minutes ago

  @stuuk11 @LeilaniDowding @EE I’ve been all through this with my parents they phone switches to the mobile network when the WiFi is down

• 
  Caecilius (@shardcreek) reported 4 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Elizabeth Gordon (@Elizabe91626828) reported 6 minutes ago

  @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

• 
  Les Cashmore (@LesCashmore) reported 7 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported 7 minutes ago

  @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

• 
  davewalshcreative (@davewcreative) reported 7 minutes ago

  @sophie_reed98 @EE Because they want new customer details that they can sell on to make more money than your plan. They have yours, mine and they’ve already sold them probably twice over. They don’t care about loyalty - never have never will.

• 
  sophie (@sophie_reed98) reported 8 minutes ago

  How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 11 minutes ago

  @EE An hour? How does that work if power lines rarely done if there’s a storm or any other kind of emergency..

• 
  W26|D12|L0 (@18_eightysix) reported 12 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.