EE outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  chris hockley (@chockley112) reported 7 minutes ago from Derry, Northern Ireland

  @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

• 
  ***** (@SamboDerry) reported 19 minutes ago from Foyle Hill, Northern Ireland

  @7LukeHallard @EE I have up on that website today! it's like they don't want to sell new phones. same problem as yours.

• 
  ***** (@SamboDerry) reported 39 minutes ago from Foyle Hill, Northern Ireland

  @EE Hiya, I'm trying to finish an order on your website, but it doesn't seem to work, are you aware of any problems?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 8 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!

• 
  Darren Stokes (@Stokesy88) reported 10 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  BASKY (@basky48) reported 12 minutes ago

  @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed

• 
  Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported 13 minutes ago

  @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

• 
  mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported 13 minutes ago

  @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

• 
  Burytownfan (@shardcreek) reported 14 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  Kate (@kitkat_wba) reported 17 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  Jackson Eagleson (@Oradaman) reported 18 minutes ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  Tim Maunder (@RebelTim) reported 18 minutes ago

  @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

• 
  Arty Em (@a37yM) reported 21 minutes ago

  @LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.