EE Outage Report in Hawkhurst, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hawkhurst, Kent, England
The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Hastings and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Hastings |
Wi-fi | |
| Heathfield |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| Heathfield |
Internet | |
| Heathfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Jaz
(@jazraisin) reported
from
Hastings, England
@EE please help. Someone was here fitting my wifi at 2pm. He went outside to check the box for 5 mins and he has VANISHED. I'm so confused? What's going on? It's been 2 hrs and I think he just drove off. Your website is also down. Need wifi to work Thursday so pls sort this
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Grant Beale
(@G27B92) reported
from
Hastings, England
I cannot fault @EE in customer service, absolute gems !! Thanks
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Carl Lawrence
(@CarlLawrence33) reported
from
Battle, England
@EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Gary
(@GaryFitzakerley) reported
from
Hastings, England
My @EE signal@has become awful for weeks now it’s infuriating
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Squiddy 💙 🇪🇺
(@miss_squiddy) reported
@MissLauraHolmes @EE Come on @EE! If the service Laura is paying for you to provide, you need to agree to cancel the contract without fees, or provide signal booster. You've got to have one or two of those knocking around that you can install without charge.
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i13
(@ixiiilm) reported
@EE can't login into your website, what's going on. Can't even get to help
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john
(@john56158107) reported
@EE I was on hold yesterday for 2 hours 47 mins and gave up, this morning currently 40 mins, is there an issue?
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DMS
(@SmartDianne) reported
@EE No nothing is sorted. My husband tried to get in touch with EE, but they needed him to be on my phone which is not getting signal. Think I may change to O2 as rest of family have that and no problems. The box is still flashing continuously so have unplugged it.
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Anthony J
(@ant_jenkins_) reported
@EE I have ordered a new sim from you almost 2 weeks ago and it hasn’t arrived. I have tried to get help online but no one can help and now I have had a text asking how I rate the delivery of my sim, which has not been delivered
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Terri 💙🏴 🇪🇺
(@1977_terri) reported
@MissLauraHolmes @EE That's disgraceful customer service. People before profits EE especially when recommendations go a long way to influencing potential customers
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James Gourlay
(@TheThailander01) reported
@EE I went and bought one from ebay instead of going through the hassle of dealing with your store teams. Your forums are full of people who are having the same issue.
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Sarah 🎭🫶🏼
(@SL_Dee73) reported
@EE I JUST WANT TO TALK TO SOMEONE!!!! I’ve been on hold for most of yesterday & now for 40mins today. PLEASE HELP!!
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ariké.
(@Tae_cxo) reported
@Apple it’s either FaceTime is not working or @EE is the worst internet provider known to man.
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J (They/He) 🏴☠️🔞 OFMD
(@dendromancy) reported
@MissLauraHolmes @EE @EE this is a disgusting way to treat a disabled person.