EE Outage in Hawkhurst, Kent, England

Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

@EE please help. Someone was here fitting my wifi at 2pm. He went outside to check the box for 5 mins and he has VANISHED. I'm so confused? What's going on? It's been 2 hrs and I think he just drove off. Your website is also down. Need wifi to work Thursday so pls sort this

@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

@EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

My @EE signal@has become awful for weeks now it’s infuriating

I cannot fault @EE in customer service, absolute gems !! Thanks

How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

@EE Got a message on tablet saying having problems taking payment , tried logging into account to resolve but cannot gain access online to account.

@ColinTheMathmo @EE What I don't understand is why you're left without service. Who set the "disconnection" date?

@EE The status page still says ETC Jan 25th. The news yesterday from them via 150 is that it will be Feb 5th. I still don't have landline or broadband, and don't expect to until Feb 5th, despite being promised faithfully there would be no interruption in service.

Having phone signal issues on the @EE network today. No bars showing & can't messages or receive calls. @EE can you help?

@EE are there issues with broadband today? Mines not working.

@EE I was told yesterday that now that my broadband is out of contract it nearly doubles in price. I am moving out in 5 months so can't take out new 18 month contract. Why can't I just extend for 5 months? Been an EE customer since it was Orange!

@EE really poor coverage at my current location struggling to get 4g

@EE Well I have been trying to get your 'help' for days/weeks now but to no avail! Can't get through by phone or chat

@EE I have. They closed my complaint without me asking. Your customer service is appalling

@DavidLeyland @EE I think it’s due to the limited bandwidth available in the towns, they don’t want people using 5G on their phones to have a bad experience because others with 5G routers are grabbing the bandwidth.