EE Outage Report in Hawkhurst, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hawkhurst, Kent, England
The most recent EE outage reports came from the following cities: Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Paddock Wood |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Hastings |
Wi-fi | |
| Heathfield |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| Heathfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Grant Beale
(@G27B92) reported
from
Hastings, England
I cannot fault @EE in customer service, absolute gems !! Thanks
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Carl Lawrence
(@CarlLawrence33) reported
from
Battle, England
@EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Gary
(@GaryFitzakerley) reported
from
Hastings, England
My @EE signal@has become awful for weeks now it’s infuriating
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Jaz
(@jazraisin) reported
from
Hastings, England
@EE please help. Someone was here fitting my wifi at 2pm. He went outside to check the box for 5 mins and he has VANISHED. I'm so confused? What's going on? It's been 2 hrs and I think he just drove off. Your website is also down. Need wifi to work Thursday so pls sort this
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen
(@stephenrjenner) reported
@EE I have called customer services 3 times in a week and have not had any satisfactory response. We get no signal where we live and everytime I ask for something to be done they end up checking the wrong postcode. If I don’t get any satisfaction soon I will be leaving.
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nikki
(@mi_shmash) reported
@EE hi, I took out a month contract for my son so he could use it on school trips and it’s due 2 end in 2 days. What happens then does the number terminate ? Or is there a possibility to extend it?
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L.A.S
(@lee_fr200) reported
@EE you guys sent someone out a few yrs ago to fit me a new socket for the internet and you moved it from where it was, we’ve never looked at it and just moved the settee to have a new carpet fitted and this is what we are greeted with! Socket with no facia because the engineer
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Dan Smith
(@StroketheDog) reported
@EE The new version of your app appears to be having a problem right now: "sorry we're having a little difficulty right now. Try closing the app and coming back later" Any idea how long this will go on?
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Grant Marshall
(@GrantSM007) reported
@EE I'm from Gateshead. Couldn't give a ****.
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graham smith
(@dalharco) reported
@EE was told the area TD14 would be affected by maintenance on 10th for one day. Service is diabolical since almost impossible to use network for almost 3 days now.
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Beth Riley
(@BethRil56423275) reported
@EE This problem is now fixed
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Mark Stewart
(@MarkyStew77) reported
@EE 5 accounts for family. Trying to update 3 phones but can’t due to technical issue your end. Awful customer service with a issue going on since 27th July. Just been cut off with no call back. Just WOW.
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Nigel 💙
(@nigel_nigbob) reported
@EE hi team I have a problem with my A22 5G that has stopped fast charging since update to one UI 4.1 Have tried all the usual except a full restore is this a known problem?
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Mitch Hall
(@Mitch_Scorpio) reported
@EE Hi guys. Are you able to update on the service outage in Leicester please? Obviously there has been some work ongoing which was covered by the text message sent earlier in the week, however the message said it should only last two days. What's the latest please?