EE Outage Report in Great Yarmouth, Norfolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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E-mailProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Lisa Bramford
(@easternpixie) reported
from
Lowestoft, England
@EE can you help with topping up my credit, both the app and topping up through the wedsite (following the text link) end in a radio-myaccount.... error page
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Darren *Mr Angry* Richardson
(@BlackCloud1966) reported
from
Great Yarmouth, England
@EE No, I didn’t ask. But she was born in 2000 apparently, so that will narrow it down a bit.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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khudson
(@kahudsong) reported
@EE I would like to make a complaint about an awful experience with your sales team. But it seems impossible to find a number to call someone on.
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Nigel Walsh 🙌🏻
(@nigelwalsh) reported
@jmthibs @EE Even that’s a poor metric as doesn’t focus on the outcome for a successful customer experience
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Neil M
(@njmcode) reported
from
Greenisland, Northern Ireland
@EE I was called the next day to say that the engineer had an 'access issue', which I'm afraid must be false - we were present all day and even had other tradesmen come and go. Now I can't get online til Thursday which is affecting my work schedule.
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Chris Garrod
(@ChrisGGarrod) reported
@nigelwalsh @EE I note - just one "complaint"... 🙄
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jane archer
(@pochard11) reported
@EE I used the app to set up a recurring top up. I'm guessing my top up issues are part of a strategy to nudge (or force?) customers to do this.
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Jeremy Fishwick
(@p15h) reported
@EE no broadband internet here (London) for more than 16 hours. Are you aware of the problem?
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Jean-Marc Thibodeau
(@jmthibs) reported
@nigelwalsh @EE I should clarify, it wasnt the only metric. The key one for agents was around NPS and customer satisfaction, that is just what the workforce management team used to monitor staffing levels.
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Chris Sandilands
(@consultilands) reported
@nigelwalsh @EE Another one you'll love is the Legal Ombudsman. I filed a complaint about my incompetent conveyancing lawyer in around Feb last year and I still just get a quarterly email updating me on their backlog...
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Caroline
(@Carolin31270475) reported
@EE @EE is your customer services working today ? No response in over 3 hours to a request ?
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Gary Holland
(@garyh01) reported
@EE abroad for 3 days. Still no roaming despite active in my account. Online help says a start conversation button will appear. Does not. Can’t call as no service. Do you have a Skype help?