EE outages and service status in Glasbury, Wales

Problems in the last 24 hours in Glasbury, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glasbury, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Glasbury, Wales

Latest outage, problems and issue reports in Glasbury and nearby locations:

• 
  Gerald J Davies (@GerJDav) reported 7 seconds ago from Bronllys, Wales

  @Nett13y @EE It’s terrible, I can see lots thinking it’s genuine

• 
  Mandy Mills (@mandymills50) reported 6 minutes ago from Bronllys, Wales

  Thomas Rodgers has definitely restored my faith in @EE excellent customer service from Tom over the phone today, a million times better than the very poor in store upgrade service we received last Nov in Cardiff. Give him a pay rise EE 🙏😉

• 
  Mandy Mills (@mandymills50) reported 47 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay Snape (@kayleeage) reported 4 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

• 
  Shoetan (PhD) (@IbrahimShoetan) reported 7 minutes ago

  Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help

• 
  Ravi Dheer (@RaviDheer) reported 9 minutes ago

  @EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.

• 
  Alan Aiken (@AlanAiken) reported 12 minutes ago

  @EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.

• 
  Real St Andrews (@RealStAndrews_) reported 12 minutes ago

  @EE I’m extremely frustrated and disappointed by the service my elderly mother has received. This situation is causing her considerable stress. Calling 150 and every other route we’ve tried just sends us round in circles, with seemingly no way to speak to a human being :(

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 14 minutes ago

  @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life

• 
  Clare Hepworth OBE (@Hepworthclare) reported 14 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.

• 
  Andrew (@andrewtphillips) reported 14 minutes ago

  @EE @mynameisAndyJ @EE I’ve had this emergency alert 12 times now. My partner who has the same iPhone but on Sky mobile has only had it twice, why am I getting it so many times?

• 
  Mad Dog (@matdodd) reported 16 minutes ago

  Ordered a new phone through @EE at 10am on Tuesday, still hasn't been dispatched and the online help is next to useless. I won't be able to take delivery for the next week so they'll just have to lump it.

• 
  Danny Healy (@DannyHealy9) reported 19 minutes ago

  @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.