EE outages and service status in Glasbury, Wales

Problems in the last 24 hours in Glasbury, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glasbury, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Glasbury, Wales

Latest outage, problems and issue reports in Glasbury and nearby locations:

• 
  Gerald J Davies (@GerJDav) reported 37 seconds ago from Bronllys, Wales

  @Nett13y @EE It’s terrible, I can see lots thinking it’s genuine

• 
  Mandy Mills (@mandymills50) reported 4 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

• 
  Mandy Mills (@mandymills50) reported 28 minutes ago from Bronllys, Wales

  Thomas Rodgers has definitely restored my faith in @EE excellent customer service from Tom over the phone today, a million times better than the very poor in store upgrade service we received last Nov in Cardiff. Give him a pay rise EE 🙏😉

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 6 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 9 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Jane Keywood (@Janeyk12) reported 9 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  Stuart Smith (@Galaxy42_) reported 11 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

• 
  Jane Keywood (@Janeyk12) reported 15 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  Mat Roberts 74 (@RobertsFamily12) reported 16 minutes ago

  @EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺

• 
  clearaswater (@samebothsides) reported 16 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  Dave (@UK_DC_One) reported 17 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  Dale (@gde_dale) reported 20 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  Tanya Ho (@tho78450) reported 22 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???