EE outages and service status in Glasbury, Wales

Problems in the last 24 hours in Glasbury, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glasbury, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Glasbury, Wales

Latest outage, problems and issue reports in Glasbury and nearby locations:

• 
  Gerald J Davies (@GerJDav) reported 12 minutes ago from Bronllys, Wales

  @Nett13y @EE It’s terrible, I can see lots thinking it’s genuine

• 
  Mandy Mills (@mandymills50) reported 38 minutes ago from Bronllys, Wales

  Thomas Rodgers has definitely restored my faith in @EE excellent customer service from Tom over the phone today, a million times better than the very poor in store upgrade service we received last Nov in Cardiff. Give him a pay rise EE 🙏😉

• 
  Mandy Mills (@mandymills50) reported 41 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sophie (@sophie_reed98) reported 10 minutes ago

  How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡

• 
  Les Cashmore (@LesCashmore) reported 11 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  Hanin Alyamani (@hanin_alyamani) reported 14 minutes ago

  @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 17 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

• 
  Ian Wardell (@ian_wardell) reported 27 minutes ago

  @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

• 
  Caecilius (@shardcreek) reported 27 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  S (@Sarah_FireHorse) reported 30 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  Andrew Robinson (@apr9999) reported 32 minutes ago

  @EE Please see this thread. I've had another 40 minutes on the phone with 150 and, again, no help at all!

• 
  KMA (@KMAUK24) reported 32 minutes ago

  @EE EE mobile service has been down the last 2 days! In postcode area SA62 6RJ WEST WALES! I have reported and signed up for alerts and states known issue! When will it be fixed?? It’s unacceptable

• 
  Emma-Jane 🇬🇧 (@Cadisbikes) reported 32 minutes ago

  @LeilaniDowding @EE This has been forced on my father. So the power goes out, he lives in the middle of nowhere, no mobile phone signal unless he treks out into a field and up to the highest point,.perfect for a man in his 80s. Easy target for thieves, cut power, no 999 can be rang.